Ratings based on 975 Verified Reviews

3.8 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia-Verified Reviews
1 out of 5
by A verified traveller

Posted 10 Aug. 2020
The lady at the front desk gave me a room that was not even ready. When I did get my room it was not what I wanted and then the bath tub wasn’t even cleaned out still had hair from someone else in it
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 9 Aug. 2020
3 out of 5
by A verified traveller from St Louis

Posted 5 Aug. 2020
Leaking pipe under the sink. Loose toilet seat. Toilet seat not tightened after complaint.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 5 Aug. 2020
2 out of 5
by A verified traveller from Peoria

Posted 28 Jul. 2020
Pool was closed and it did not have the jetted bath tub in the room like the pictures show, which is why we rented the room. The elevator was closed. The breakfast area was closed and they have you fill out a list of 4 things you’d like for breakfast and we never got them. Room was overall clean but there were no amenities.
1 out of 5
by A verified traveller

Posted 18 Jul. 2020
Checking clerk was very helpful. Dirty towels in my bathroom, i wasn't able to pick up my Breakfast to go or check out because no staff anywhere around i waited for 15 minutes call out for someone nothing.
5 out of 5
by A verified traveller from IL

Posted 14 Jul. 2020
The room was clean, the service was great, and everyone was extra welcoming.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 5 Jul. 2020
3 out of 5
by A verified traveller

Posted 29 Jun. 2020
No pool!!! And wouldn’t let us change rooms!!!!!!
2 out of 5
by A verified traveller from Maryland

Posted 28 Jun. 2020
Wanted to take a shower hair all over the shower it was nasty