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Reviews of Summer House Backpackers, Melbourne

2 out of 5
Summer House Backpackers, Melbourne
109 Barkly Street, St Kilda, VIC

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 136 reviews" "
Rating 8 - Good. 46 out of 136 reviews" "
Rating 6 - Okay. 30 out of 136 reviews" "
Rating 4 - Poor. 18 out of 136 reviews" "
Rating 2 - Terrible. 10 out of 136 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Williams

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

david

Stayed 1 night in Aug 2022

8/10 Good

Kirilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy short stay
Room was basic but comfy bathroom was nice however fridge and tv were not usable but this was fine for one night The pub on the bottom level has great food
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its facilities, Competitive Pricing, Amenities, Kitchen, Roof top, TV Room, Bar and Restaurant Hygiene and Location. Prompt and Scheduled Cleaning Services are really Appreciated. Provisions for healthy and safe environment with many sanitation and sanitiser equipment in many places of the building, you would really feel secure. You will always feel you made the right choice, specially for people planning to visit other places, this location has everything in proximity from Shopping Centres, Cafes, Restaurant’s and Beaches and Many More.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Rhett, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay Nice clean room
Stayed 1 night in Feb 2019

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay for budget minded travellers
All good, I did feel some bed bugs but other than that all was good. Great and friendly reception service and a bonus drink voucher on check-in! The only thing I wish they did not close the rooftop area at night as it is the only comfortable and quiet place to sit down and work on computer. Have not had a chance to check out the new TV room.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Vary far awayfrom tram ststion long walk.Lob by looks very different from picture of web-site. It is ONLYvery small and old. But it is goox to have lift in building . Corridor matches photos and bathroom of room.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff not interested in a freeloader keeping paying residents awake in a room all night.
Stayed 14 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Very basic but noise was a bit much as a party was held at rooftop
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

J, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Really enjoyed my stay, had a great clean room with all the facilities you could ask for at this price
Stayed 1 night in May 2018

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not my personal taste
This hostel wasn’t my taste, but others seem to really enjoy it. Great area and social activity. Staff were great. The hostel was a bit run down and dirty, not to mention messy roommates that exacerbated the problem. There are roaches and other insects... I was bitten six times on one arm and it really gave me the heebie geebies! I left a day early because I couldn’t take another night there. Great for others, just not for me.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and free welcome beer
Good location, within walking distance of the beach and town centre. Comfy beds and really nice bathroom. Greeted with a free beer token at the adjoining bar. Highly recommended for backpackers
Stayed 1 night in Feb 2018

8/10 Good

George, Leicester

Liked: Cleanliness, staff & service, room comfort
Great location and better pub
Staff very welcoming and friendly in both the hostel and also the attached pub. Each dorm has its own bathroom which I find a lot better than larger shared bathrooms. Kept well clean and tidy.
Stayed 3 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty I ended up sick after a week
The place smelled like drugs immediately when I walked in my room. I was gagging and wanted to leave but had prepaid and got there at 10 at night so it was too late to leave. My bed had been used and not made properly and the bathroom was constantly flooded with nowhere clean to place my things. The German girl at the front desk was very rude when I checked in and asked about parking though the other guys at the front desk seemed ok. Luckily some nice people were in my room or I would have rated this place a 0.
Stayed 5 nights in Oct 2017

8/10 Good

Lyn, Tasmania

Liked: Staff & service, property conditions & facilities, room comfort
ideal location
stayed 4 nights, felt safe, front desk manned 24 hours, spacious room, roof top is excellent, ideal location, easy walking distance to Acland Street St. Kilda, Skybus direct to Tullamarine directly across the road, they have got all the bases covered.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
Kind and helpful staff, fun bar with decent specials for hostel guests. As this was my first time in a hostel, I'm not sure I could compare it to anything, but it seemed mostly clean. Bathrooms could use a little more love, but that's what flip flops (thongs) are for. There is a team of hostel guests that does most of the cleaning for free accommodation, so you can't expect 5-star cleanliness from people who don't care/are only doing it for the free stay. The area isn't bad - just a block or so away from a Coles grocery store, and Acland street which is full of shops, cafes, banks, and bars. And just past that is the ocean. About a 15 minute walk to St Kilda pier, where, if you're lucky, you can see penguins at night :)
Stayed 4 nights in Sep 2017

10/10 Excellent

Gabby, Newcastle, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private room in backpackers
I was meeting my partner so we had a private room and it was lovely, very comfy and clean. At the same time, we still got to meet a few of the international people in the pub downstairs, played some trivia and ate there too. The food and atmosphere in the pub are awesome. Short walk to Acland street and the Esplanade and a 25 minute tram ride into the city. Great staff as well, I'll gladly stay again.*****
Stayed 5 nights in Aug 2017

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location..... The ppl..... The room..... Have told everyone about it...posted pics..... We will b back!
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
would be perfect if there was NO night club above
For $AUD 63/night (10% Expedia discount), a private room is a bargain for Melb. CBD. 600m to Luna Park: great location & lots of street parking overnight for cars: well lighted. Room is clean, large, had a balcony, private & HOTEL-quality bathroom. Negative: our private rooms are on the 3rd floor with a night club on the 4th floor. We slept on a TUES 25-Apr-17 & the night club was NOT operational. But the owner on the 4th floor was cleaning & active @ 0200hr. With a thin roof & likely NOT made of solid concrete, our sleep were broken a few times. When the club is operating, I think sleeping will be tested: read other reviews. Also, night internet was NOT operational because it could NOT cope with many users. Morning access was fine for low data usage, eg reading emails. I will book again, but NOT on weekends or when the night-club is operating.
Response from Steve, General Manager on 1 May 2017
Thank you for your review. I am very sorry about the cleaner indecent, but there are policies in place now to guarantee this will no longer be an issue.

10/10 Excellent

J

Liked: Cleanliness, staff & service, room comfort
I had a very nice clean room with a big attached bath. The room had a large window for natural light.Close to many resturants and supermarket. Staff was very helpful and polite.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel, staff and location. Rooms are big, clean and same for the new bathrooms

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
The cleaner clean the rooms from ca. 11am till 2pm and the room is open duing that time. The hostel is just renovating the rooms= New bed s new kitchen new carpet all you can thing of. the brakefast is from 6 till 11am with bread,jam,cereal,milk and coffee +tea ,but it s allways possibel to get cereals duing the day.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Best stay!
So fun and social aspect was great! Most staff were friendly, some behind the bar need manners and customer service school. Very clean!
Response from Accommodation Manager on 26 Mar 2016
Hi there, thanks very much for your review. I've passed on your feedback to the general manager in regards to bar staff. Happy travels!

6/10 Okay

Mohit

10/10 Excellent

Faye, Geraldton WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for St Kilda
Don't judge a book by its cover. The room was perfect. The one night the nightclub above was a bit loud but we were warned about that and honestly wasn't that bad at all. For what we paid it was the prefect location to all the hot spots in St Kilda and the tram just a short walk away.
Response from Accommodation Manager on 28 Mar 2016
Thanks Faye, We're so glad you enjoyed the room. Apologies for the lack of pillows, I'll have it rectified shortly!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great location in st kilda
Staff were friendly, room was very spacious, clan and modern looking. Only negative was could here the music from the. Rooftop party as it was in our room

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
alright
it was an alright stay although the bed was very uncomfortable and only got about 1-2 hours sleep. The rooms are really stuffy because there's only a vent in the bathroom above the shower and the balcony is unable to be used. No windows to open. Pretty clean though.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not too bad
Over all the hotel is good but the internet was terrible.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
a fair review
Lots of talk around bed-bugs, as rooms are rarely cleaned and people check-in/out without cleaning. Bathroom is big and a good shower. Matress very squeaky. Just like most other hostels

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Close to st Kilda beach
It was quite pleasurable in the hotel room. Until Saturday morning when staff cleaning the 4th floor dragged all the furniture across the dance floor from 8am, great that your cleaning but be mindful of those below

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Back packer near inner Melbourne
I just wanted one night cheap accommodation near Brighton. This fitted the bill.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Parking was a problem, not the fault of the hotel..Room clean but stuffy.Friendly staff,but seemed disorganized...

10/10 Excellent

alison, mornington peninsula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel. Awesome price
Fantastic little hotel for a great price. Loved it

6/10 Okay

Kali, Kallista

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No brekky
We thought we'd get a continental breakfast. There was some home brand weetbix and milk. That's it.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Mohit, Mumbai, India

Liked: Staff & service
Disliked: Cleanliness
Good value for money just don't be picky
The hotel is really good and very helpful staff however in my dorm room the guy was everywhere, I mean I had to make sure I am not stepping on his stuff when walking which hotel management could surely control

10/10 Excellent

Maurie, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay to experience the St Kilda life
My partner was in from Darwin and we wanted to have dinner and a few drinks, so staying at the HB made that experience a bit more romantic. Great room, cheap and suited our needs. Would recommend to anyone.

4/10 Poor

Sanjeev, malaysia

Liked: Staff & service, property conditions & facilities
Disppointing breakfast for 3 star plus hotel
We booked the hotel with breakfast and paid AUD 30 extra per day for 14 year old. However, at checkin, we were informed that hotel does not serve breakfast except for back packers. That breakfast was only bread and jam. We informed the hotel staff and they felt that Wotif should not be selling as breakfast included. We feel that we should be refunded for the service not rendered by Wotif as we booked thru them.

8/10 Good

Ray, South Australia

Liked: Cleanliness, staff & service, room comfort
Accessible and affordable homely hotel
The staff welcomed us and made us feel at home. The facilities were all we needed and the people were friendly. We would be happy to stay there again and to recommend it to others.

4/10 Poor

Sarah, Waihi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff but not appropriate for babies
Weekend room was not appropriate for young children, so staff went out of their way to help find other accomodation and fully refunded us.

4/10 Poor

Stephen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very noisy
Noisy

6/10 Okay

Tom, Australia - SA - Adelaide

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Facilities: Nothing special; Value: Over-priced; Cleanliness: Faultless;

4/10 Poor

Ell, Mel

Liked: Property conditions & facilities, room comfort
Rrrr
Was okay. Obviously I knew about the club and expected the noise, but literally waited until it closed to go to sleep.. Even worser when you have a room right underneath the club (3rd floor) but overall was okay. No windows in room and not allowed to use balcony so was quite stuffy and hard to breathe. Thank god for air con! Beds were good and comfortable. I must say my room looked nothing like the images advertised *sigh* :( but still okay! Although probably would not stay here again lol.

8/10 Good

Aidan, Australia - VIC - Bendigo

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Reasonable;