- Liked: Cleanliness, property conditions & facilities
We actually love to stay in this property because it is new building and clean. But we just do not like the service from the staff such as the front desk. The first day we checked in the front office lady was so rushed us to sign the form and did not explain how much the hotel will hold for incidental. It was not a big deal for the amount but as a front office attendant she should explain everything. I was graduated from my master degree in Hotel Management and owned my own hotel in Solo Indonesia. So I know how to manage the employees. But other than that the morning shift employee name Sara was helpful to change our room. Since the temperature in our room was hot and the temostate was broken. But originally we requested to higher level room with bath tub. Again, the first time front desk did not even acknowledge our request. She just rushed me to sign the paper work. Finally, the second day Sarah moved us to highest level, but still no bath tub. I do not understand in the web we can request, but what she said did not make sense that only double queen bed that they have bath tub. The burger theory restaurant for breakfast , lunch and dinner was not bad at all and all the employees are very good. My suggestion you buy breakfast when you buy the hotel from any search engine cause will safe you money.