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Reviews of Royal Cocoon

3.5 out of 5
Royal Cocoon
2 Wedderburn Road, Nuwara Eliya

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 4 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

angela, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful taste of old Colonial Sr Lanka
We had a lovely stay at this delightful bungalow which was the ex governors bungalow built 110 years ago. Very friendly staff who made our stay very comfortable preparing packed breakfast for our early start to Hortons Plains.

8/10 Good

Mike, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Only there one night but staff were very friendly and helpful

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Chen, Beijing

Liked: Cleanliness
Disliked: Staff & service
The service is very slow. A quick room service took them 2 hours to prepare and serve. However, the hotel itself is very cute and British style. A bit far from the lake but it is still nice

8/10 Good

jade, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quite cold and it could do with more heaters. Also, why have a fake fire that doesnt work when you could have one that does or a real one even? Overall, though great hotel!

6/10 Okay

Yit Fung, Taiwan

Disliked: Staff & service, property conditions & facilities
WIFI connection is not good.

10/10 Excellent

Cho-Yuan, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Everything is good!

6/10 Okay

Malin

Liked: Staff & service, room comfort