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Get an overview of this hotel5-star beach resort with a full-service spa

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
24-hour front desk
Multilingual staff

Location

Offering direct access to the beach, this Playa del Carmen resort is 3.1 mi (5 km) from El Camaleon Golf Club and within 6 mi (10 km) of Pier Navega and Grand Coral Golf Riviera Maya. Tres Rios Ecopark and 28 de Julio Square are also within 6 miles (10 km).

Resort features

Catch some rays at the nearby beach or spend the day relaxing at Viceroy Riviera Maya's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.

Room amenities

All 41 rooms boast private plunge pools, and offer free WiFi and furnished patios. Complimentary high-speed (wired) Internet access and separate sitting areas are standard, as are flat-screen TVs with satellite channels.

Languages Spoken

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

  • Library 
  • Bar/lounge 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Beach umbrellas 
  • Spa treatment room(s) 
  • Free beach cabanas 
  • Porter 
  • Tours/ticket assistance 
  • Beach sunloungers 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Valet parking (surcharge) 
  • Free wired Internet 
  • Health club 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Terrace 
  • Hair salon 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Beach towels 
  • Spa tub 
  • Total number of rooms - 41 
  • Wedding services 
  • Airport transport (surcharge) 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Furnished patio 
  • Access via exterior corridors 
  • Air conditioning 
  • Free newspaper 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • Private plunge pool 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Espresso maker 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

La Marea – This beachfront restaurant only serves dinner.Open select days.

Coral Grill and Bar – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

  • Golfing nearby 
  • Parasailing nearby 
  • Snorkelling nearby 
  • Surfing/boogie boarding nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 16

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per night.

You need to know

No rollaway/extra beds available

No cots (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: between USD10 and USD30 per person (approximately)
  • Airport shuttle fee: USD116 per vehicle (one-way)
  • Valet parking fee: USD8 per day
  • Pet fee: USD50 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Playa del Carmen
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Playa Del Carmen, Mexico
  • Tides Riviera Maya Resort
  • Tides Riviera Maya Hotel

We should mention

Children aged 14 years old and younger are not permitted at this property.

Awards & Affiliations

  • Viceroy Riviera Maya is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay.

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