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We loved the chalet loft concept of our place though didn’t know until we arrived that the location was the 3rd building up from the ski run. Skiing off was a short walk but returning was a longer hike up many flights of stairs. Our unit was very clean though and overall a very nice stay.
Robert
Stayed 4 nights in Dec 2023
Response from Chris on 25 Jan 2024
We appreciate your feedback and will share with our staff. Our location is great and there some stairs within the property. Next time I recommend a 2 bedroom as they will be located on the first or second floor of their respective buildings. But you wouldn't have the vaulted ceilings. Again, thanks for staying with us and hope when you return to Snowmass you think of the Crestwood for your lodging needs.
Great spot in Snowmass if you need low-frills lodging at a "reasonable" cost. The staff was very communicative and accomodating for our needs. Be aware that the condos are on the mountain so there's a chance you might hear the snow groomers at 6:30am. Additionally, the "loft" in these units has low wood beams on the ceiling due to the A-frame build so if you're taller than the average NBA forward, you'll need to exercise additional care when walking around in the loft area or wear your ski helmet inside, especially at night.
Andy
Stayed 2 nights in Dec 2023
Response from Chris on 29 Dec 2023
Thanks for the feedback and review. We appreciate you sharing your experience with us and others. Hope you think of us if returning to Snowmass.
It is in a beautiful area. The condo was very nice. Everything you would need.
When I called for information it was very easy to communicate with them.
patricia
Stayed 1 night in Sep 2023
Response from Chris on 22 Sept 2023
We appreciate your feedback and will share with our staff. Glad you enjoyed the area and hope you return.
The staff at Crestwood is the absolute best. I stay there regularly and they always go above and beyond to make the stay perfect! I go to Snowmass 20-30 times a year for business and Crestwood is always my first option for a place to stay.
David
Stayed 2 nights in Aug 2023
Response from Chris on 22 Sept 2023
We appreciate your patronage and feedback. Wil share with our staff. Please don't hesitate to let us know how we can help on any future stays.
We were very pleased with the town, the comfortable beds, quiet area, spacious accommodations, friendly staff and neighbors, and the whole condo property. Also loved riding the gondola to shops, drinks and food.
Louise
Stayed 2 nights in Aug 2023
Response from Chris on 25 Aug 2023
We appreciate your feedback and will share with our staff. Hope you return to Snowmass in the future and stay with us again!
10/10 Excellent
Verified traveller
Business traveller
19 Aug 2023
Liked: Cleanliness, room comfort
The front desk guy is very helpful and recognized us from our previous stay a couple weeks ago.
We will definitely be staying here in the future. :)
Verified traveller
Stayed 4 nights in Aug 2023
Response from Chris on 21 Aug 2023
Glad to hear you enjoyed yourselves once again with us.We truly appreciate our return guests and will share your feedback with our staff.
6/10 Okay
Carl
Travelled with family and small children
12 Aug 2023
Liked: Cleanliness
The property was more dated than we thought, no A/C but that may have been in property description which we overlooked.
Carl
Stayed 2 nights in Aug 2023
Response from Chris on 15 Aug 2023
We appreciate your feedback. The units do not have AC and our stats reflect that in the description. Our property is well maintained for being one of the first lodging properties in Snowmass and would like to know what areas needed improvement in your opinion? Thanks again for staying with us and the review.
10/10 Excellent
Laura
7 Aug 2023
Laura
Stayed 2 nights in Aug 2023
Response from Chris on 11 Aug 2023
We appreciate the feedback and will share with our staff. Please visit us again when returning to Snowmass.
We appreciate the feedback and glad you enjoyed yourselves in Snowmass.
10/10 Excellent
Brad
23 July 2023
Liked: Cleanliness, room comfort
Great Place - Parking Scarce
Great staff and accommodations. Beware, there may not be enough parking for all the guests. When you get a parking spot, just let the car sit there. The condos are close to everything except the grocery store.
Brad
Stayed 2 nights in Jul 2023
Response from Chris on 24 July 2023
We appreciate the feedback and insight on the parking situation on our busier weekends in the summer. Will pass along to our staff and glad you enjoyed Snowmass and the Crestwood.
My family and I had a great stay, beautiful property. Everything was extremely clean, overall a great experience!!! Loved the hot tubs and pool!
Alonso
Stayed 2 nights in Jul 2023
Response from Chris on 17 July 2023
We appreciate the kind words and will share with our staff.
8/10 Good
Ramon
Travelled with family
4 July 2023
Liked: Cleanliness, room comfort
Plenty of room
Awesome place with good access to nearby mall and restaurants. Nice big room for two people and though maybe dated it all fit well together. Only complaint was two washing machines not working and really threw me off that last day but other than then pretty much no problems.
Ramon
Stayed 4 nights in Jun 2023
Response from Chris on 17 July 2023
Thanks for the feedback we appreciate it. Apologies on the washing machines and our team is working to get them replaced.
8/10 Good
Joseph
3 July 2023
Joseph
Stayed 1 night in Jul 2023
Response from Chris on 17 July 2023
Thanks, and please come back and stay with us again if in the area!
10/10 Excellent
alexandra
28 June 2023
Liked: Cleanliness, room comfort
Snowmass comfort
I was there to use the mountain bike park at Snowmass and the location was perfect
alexandra
Stayed 2 nights in Jun 2023
Response from Chris on 17 July 2023
We are right near everything and glad you found out how convenient our location is.
These are nice and the shared amenities are great. Individual units may have issues (e.g., our mattress was not good) and some are not situated as well as others for walking to the ski area/hot tubs.
Eric
Stayed 7 nights in Mar 2023
Response from Chris on 3 Apr 2023
Thanks for the feedback, it is appreciated. We are always trying to get our owners to improve their units, and this will help to move them to get a new mattress in the future. We hope you visit us again if back in Snowmass.
Friendly and helpful service pick up from Airport excellent and punctual all round great experience
Tomas
Stayed 1 night in Dec 2022
10/10 Excellent
Verified traveller
Travelled with family
7 Oct 2022
Liked: Cleanliness, room comfort
You will love it.
A very beautiful unit. Great location. The condo is well kept and clean. Couldn't ask for more.
Verified traveller
Stayed 1 night in Sep 2022
Response from Chris on 8 Oct 2022
Thanks for the kind words and glad you enjoyed yourselves. Please join us again in the future if you return to the area.
4/10 Poor
Mark
2 Oct 2022
Liked: Cleanliness
Disliked: Room comfort
Mark
Stayed 1 night in Sep 2022
Response from Chris on 5 Oct 2022
Sorry to hear you had trouble with your blinds during your stay. We refunded you in full to help with the inconvenience. Let us know if you return to the area and will do our best to nuke it enjoyable.
8/10 Good
lang
30 Sept 2022
lang
Stayed 1 night in Sep 2022
8/10 Good
Michael
25 Sept 2022
Michael
Stayed 1 night in Sep 2022
10/10 Excellent
Melissa
Business traveller
21 Sept 2022
Liked: Cleanliness, room comfort
Melissa
Stayed 1 night in Sep 2022
Response from Chris on 1 Oct 2022
Thanks for the high marks. Will share with or staff. Hope you join us next time you are in the area.
We stayed in a nice loft unit on the top floor. It was clean, and well appointed. The staff was helpful and interested in making our stay a good one. Be prepared to walk up exterior stairs with your bags. There are no elevators. Good value. We would stay here again.
Kathy
Stayed 1 night in Sep 2022
Response from Chris on 10 Sept 2022
Thanks for the kind words and glad you enjoyed yourself whole staying here with us. Will pass along to our staff. We hope you join us in the future.
Wonderful condo, clean and well kept space, and stocked with everything you might need. The kitchen was especially well stocked with all the cooking and baking necessities. Parking was a bit challenging but we made it work and loved our stay here.
Parmida
Stayed 3 nights in Jul 2022
Response from Chris on 26 July 2022
Thanks for the kind words and feedback, We hope you will join us again in the future.
Place smelled like burned fish. Aired it out two diff days and smell always returned. Carpet was filthy..Didnt want to let feet touch floor w/o socks. Extremely noisy... more of a college dorm experience than a mountain getaway. I'm a certified Network Engineer and ironically have almost exactly the same services and tv at home and still couldn't get main tv to show any channel but CNN. Some of the front desk staff were extremely good and professional.
John
Stayed 2 nights in Jun 2022
Response from Chris on 2 July 2022
Thank you for the feedback and sorry to hear you had a poor experience. We are always trying to improve and update our property and will look into your issues. We would be happy to offer you a discount on a future stay to help with the inconveniences you experienced.
10/10 Excellent
Ryan
Travelled with family
23 June 2022
Liked: Cleanliness, room comfort
Ryan
Stayed 1 night in Jun 2022
Response from Chris on 22 July 2022
Thanks for the feedback and glad you enjoyed your stay.
After we complained about the room and the porta potty and construction noise they were very good and transferred us to a great place away from all that mess. They were very helpful and understood our distress.
Catherine M
Stayed 3 nights in Jun 2022
Response from Chris on 2 July 2022
Glad our front desk was able to help and get you a room that better suited your needs.
My rugby team rented three condos from Crestwood in mid-September. There were plenty of places for everyone to sleep and each unit was clean and comfortable. The front desk staff were friendly and helpful. The parking lot was very crowded and it was difficult to navigate and find a spot.
Michelle Marie
Stayed 2 nights in Sep 2021
10/10 Excellent
Sara
Travelled with family
11 Oct 2021
Liked: Cleanliness, room comfort
Very clean, highly recommended
Sara
Stayed 1 night in Oct 2021
8/10 Good
Verified traveller
8 Oct 2021
Liked: Room comfort
Comfortable and Convenient
The condo space and environs are really terrific - beautiful hot tub, walking distance to restaurants, free parking, any kind of kitchen utensil you could imagine.
Property management responded immediately and politely to the heat pilot light being out (seasonal issue after summer season). They also gave us useful suggestions.
To improve: Table linens and one bathrobe (such a wonderful perk though) hadn't been washed which was a little offputting.
Couldn't get Comcast movies and there were few DVDs. Would be good to suggest to renters to bring their own.