Dear Mr Venkataraman,We thanked you for choosing to stay with us. We regret to learn that your experience did not meet your overall expectations. It is always our best intention to give you the highest standard of service and what you have experienced is by no means an indicative of such. We have shared your concerns. Rest assured that we will do a reevaluation and ensure corrective measures are effectively put in place to avoid any recurrence. We sincerely apologized for the inconvenience that this may have caused you. We hope to be of service to you once again.Hope to see you again.

Dear Ms Acret,Thank you for taking time to provide a review on your recent stay. We regret to hear that we did not provide the accommodations nor comfort level that met your expectations. We are continuously working to maintain and improve our facilities for the satisfaction of all our guests. We will continue to share and review our service levels and we wish to thank you for your insights. We hope to be of service to you once again.

We would like to thank you for staying with us and taking the time to review your recent stay experience in detail. Your feedback is highly important to us as we seek further avenues for improvement on the quality of our hotel.We have shared your concerns. Rest assured that we will do a reevaluation and ensure corrective measures are effectively put in place.

Dear Ben,Welcome to the Show!It is our pleasure having you at our resort and thank you for your kind mentions of our property and service We absolutely love bringing joy to our guests and happy to hear that you thoroughly enjoyed the stay in overall.We shall look forward to welcoming you back soon to experience our hospitality at its best.Sincerely,Kathirvel@Velu Hospitality Executive 8 Sentosa Gateway, Singapore 098269

We would like to thank you for staying with us and taking the time to review your recent stay experience in detail. Your feedback is highly important to us as we seek further avenues for improvement on the quality of our hotel. Rest assured your feedback was a topic of discussion with the team on areas we need to improve on when handling issues such as these in the future.

Dear Tracy,Welcome to the Show!Thank you for staying with us on this trip! We’re so happy to know that you enjoyed the stay experience in overall. I also really appreciate your kind compliments as well as feedback for our property, people, and food, as we seek further avenues for improvement. My team is surely excited to learn the good news for the same.It was a pleasure having you with us. We shall look forward to rocking with you again!Iril Husairy SableAssistant Operations ManagerHard Rock Hotel Singapore

Dear Rockstars,I regret to learn about the challenges you experienced and that your stay fell short of your expectations. Please rest assured that I will be reviewing your feedback with our respective teams so that we can improve our product touch points and better anticipate our guest’s needs. I sincerely appreciate your valuable feedback as it is essential in our continuous efforts to improve our products and services.All Is OneIril Husairy SableAssistant Operations Manager

Dear Athena,Welcome to the Show!Thank you very much for choosing to stay with Hard Rock Hotel Singapore on this trip. We love providing our guests with a rocking experience and so thrilled to hear that we were able to do that for you. My team will surely be excited to learn the good news for the same.We cannot thank you enough for the special compliments overall in recognition of our people and property. Our people are truly the best asset we have, and we are indeed very proud.Thanks for being part of the Hard Rock family, we look forward to welcoming you back!All Is OneIril Husairy SableAssistant Operations ManagerHard Rock Hotel Singapore

Dear Mark,Thank you for taking the time to rate our hotel. We look forward to your continued support and hope to welcome you back again in the near future.Love All Serve All

Dear Ahmad Farouk,Thank you for staying with Hard Rock Hotel at Resorts World Sentosa and for taking the time to provide us with your generous feedback.We look forward to your continued support and hope to welcome you back again in the near future.

Dear Mr Booth,Thank you for taking time to provide a review on your recent stay. We regret to hear that we did not provide the accommodations nor comfort level that met your expectations. We are continuously working to maintain and improve our facilities for the satisfaction of all our guests. We will continue to share and review our service levels and we wish to thank you for your insights.Love All Serve All

Dear Mei Fung,Welcome to the Show!Thank you for staying with Hard Rock Hotel Singapore on this trip! I’m so delighted to read of how great your experience was with us. We cannot thank you enough for your overall lovely compliments and recognition for our property.It’s been a pleasure to have had you. We look forward to hosting and celebrating many more joyous occasions with you both!All Is OneIril Husairy SableAssistant Operation ManagerHard Rock Hotel Singapore

Dear Judesprescott,Rocking Greetings from Hard Rock Hotel Singapore.Such a pleasure to know that you enjoyed your stay with us, and thank you for your kind mentions of our people and service. We love providing our guests with terrific experiences and we're ecstatic to hear we were able to do that for you.Thanks for being part of the Hard Rock family, we look forward to welcoming you back!Iril Husairy SableAssistant Operations ManagerHard Rock Hotel Singapore

Dear Ang,Rocking Greetings from Hard Rock Hotel Singapore.Such a pleasure to know that you enjoyed your stay with us, and thank you for your time to drop us some awesome feedback.Thanks for being part of the Hard Rock family, we look forward to welcoming you back!Iril Husairy SableAssistant Operations ManagerHard Rock Hotel Singapore

Dear Mr Marra,We thanked you for choosing to stay with us. We regret to learn that your experience did not meet your overall expectations. It is always our best intention to give you the highest standard of service and what you have experienced is by no means an indicative of such. We have shared your concerns. Rest assured that we will do a reevaluation and ensure corrective measures are effectively put in place to avoid any recurrence. We sincerely apologized for the inconvenience that this may have caused you. We hope to be of service to you once again. Love all, Serve all

Dear Mark,Welcome to the Show!Thank you for choosing to experience Hard Rock Hotel Singapore! I’m so happy to read of how much you enjoyed the stay, and thank you for your kind compliments in recognition of our rooms.Such a pleasure to see that you're looking forward to your next visit already. We look forward to another chance to serve you soon!Love All Serve AllIril Husairy SableAssistant Operations ManagerHard Rock Hotel Singapore

Dear Mrs Sandon,Thank you for taking time to provide a review on your recent stay. We regret to hear that we did not provide the accommodations nor comfort level that met your expectations. We are continuously working to maintain and improve our facilities for the satisfaction of all our guests. We will continue to share and review our service levels and we wish to thank you for your insights.Love All Serve All,

Dear Ms Ryberg,We thanked you for choosing to stay with us. We regret to learn that your experience did not meet your overall expectations. It is always our best intention to give you the highest standard of service and what you have experienced is by no means an indicative of such. We have shared your concerns. Rest assured that we will do a reevaluation and ensure corrective measures are effectively put in place to avoid any recurrence. We sincerely apologized for the inconvenience that this may have caused you. We hope to be of service to you once again. Love all, Serve all

Dear Mr Mahomed,Thank you for staying with Hard Rock Hotel at Resorts World Sentosa.We have noted on your feedback and sincerely apologize that it was not as pleasant as it should be. Rest assured that we have shared your comments with our team who continually seek ways to further enhance our guests' experience.Love All Serve All