2 bars/lounges

Reviews of Radisson Blu Hotel Shanghai New World

5 out of 5
Radisson Blu Hotel Shanghai New World
88 Nanjing West Road, Shanghai, Shanghai

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1005 reviews" "
Rating 8 - Good. 348 out of 1005 reviews" "
Rating 6 - Okay. 90 out of 1005 reviews" "
Rating 4 - Poor. 36 out of 1005 reviews" "
Rating 2 - Terrible. 18 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yock Eng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and helpful.
Stayed 6 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Dear Yock Eng,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and pricing
Stayed 3 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
Dear Michael,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024
Response from Hotel Management on 22 Feb 2024
Dear Mahmoud,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

4/10 Poor

Linda

Travelled with family
The 2 suites allocated to us were on the 6th floor with no view at all. The rooms were not well maintained, the cabinets were old with shaky doors. The corridor to the rooms were dimly lit looks shady. Breakfast spread was basic, crowded with no tables available for use. Though the staff were helpful. After spending 2 weeks in various parts of China staying in better properties, Radisson Blu was a disappointment. Wont recommend it to anyone
Stayed 2 nights in Dec 2023
Response from Hotel Management on 31 Jan 2024
Dear Linda,Thank you for sharing your feedback on your experience at Radisson Blu Hotel Shanghai New World. We appreciate your suggestions for improving our facilities and breakfast. Your comments have been noted, and we will take steps to address the areas mentioned. We value your patronage and look forward to hosting you again in the future.Warm regards,Hotel Management

10/10 Excellent

Johnny, Aliso viejo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2024
Response from Hotel Management on 31 Jan 2024
Dear Johnny,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

6/10 Okay

Wuttichai

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Management on 31 Jan 2024
Dear Wuttichai,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

8/10 Good

Yuan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Huge room, well located. Request for addtional bed or change in bed configuration not allowed, pretty upset with this.
Stayed 1 night in Dec 2023
Response from Hotel Management on 31 Jan 2024
Dear Yuan,Thank you for sharing your feedback on your experience at Radisson Blu Hotel Shanghai New World. We appreciate your suggestions for improving our service. Your comments have been noted, and we will take steps to address the areas mentioned. We value your patronage and look forward to hosting you again in the future.Warm regards,Hotel Management

6/10 Okay

Jian

Stayed 3 nights in Dec 2023
Response from Hotel Management on 31 Jan 2024
Dear Jian,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Dec 2023
Response from Hotel Management on 31 Jan 2024
Dear Yi,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

8/10 Good

Shengwei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, staff is super nice and helpful. The room furniture is a bit outdated.
Stayed 12 nights in Nov 2023
Response from Hotel Management on 31 Jan 2024
Dear Shengwei,Thank you for sharing your feedback on your experience at Radisson Blu Hotel Shanghai New World. We appreciate your suggestions for improving our facilities. Your comments have been noted, and we will take steps to address the areas mentioned. We value your patronage and look forward to hosting you again in the future.Warm regards,Hotel Management

10/10 Excellent

Wilson

Stayed 2 nights in Dec 2023
Response from Hotel Management on 31 Jan 2024
Dear Wilson,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a stunning space, plus the gym & pool are gorgeous! My gf & I loved it! Super convenient to get around from this location, we'll certainly be staying there again! Keep up the amazing work! X
Stayed 2 nights in Nov 2023
Response from Hotel Management on 20 Nov 2023
Dear Jake,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

10/10 Excellent

Liang Hui Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located near People’s Park train station and Nanjing Road, and staff were professional
Response from Hotel Management on 16 Nov 2023
Dear Justin,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2023
Response from Hotel Management on 6 Nov 2023
Dear John,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

10/10 Excellent

Martin

Stayed 3 nights in Oct 2023
Response from Hotel Management on 2 Nov 2023
Dear Martin,Thank you for taking the time to provide feedback on your experience at Radisson Blu Hotel Shanghai New World. We are delighted to hear that you had a positive stay with us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Hotel Management

10/10 Excellent

Jun Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel but slightly expensive. Room has smoky smell despite being non smoking room
Stayed 2 nights in Sep 2023
Response from Hotel Management on 22 Sept 2023
Dear Jun Yi, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we will improve our offerings in the area as you mentioned. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Shanghai
Simply one of the best hotels in Shanghai:)
Stayed 3 nights in Aug 2023
Response from Hotel Management on 8 Sept 2023
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we are pleased to hear that you enjoyed the stay with us. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Second Home in Shanghai
The hotel is one of my favorite hotels in Shanghai. The staff are so wonderful and super accommodating. I love the fabulous center location, as it is close to everywhere. It is like my second home!
Stayed 6 nights in Jul 2023
Response from Hotel Management on 8 Sept 2023
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we are pleased to hear that you enjoyed the stay with us. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

4/10 Poor

MELVA

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Another disappointing stay at the Radisson Blu
The Radisson Blu hotel boasts a prime location, with a conveniently nearby subway station. The hotel's service is truly exceptional; however, my experience was marred by some reservation issues. Initially, I booked a Junior Suite Park View with twin beds via the Hotels.com app. To my disappointment, upon arrival, I was informed that no suites with twin beds were available. Instead, they offered an "upgrade" to a Junior Suite with a city view. This wasn't actually an upgrade, as the city view suite had a lower cost and featured just one bed, contrary to my request for two. Feeling weary from a long journey, I ultimately accepted the available suite and requested an extra bed. The room was generally clean, but an excessively noisy air conditioner required me to turn off one of the air conditioner units for comfort. Notably, there was no room service menu in the suite, though having stayed here on multiple occasions, I knew room service was available. We decided to order an American breakfast and a cheese omelet, both of which were impeccably prepared and promptly delivered. For guests planning to dine in at this hotel, I highly recommend their cheeseburgers; they're meticulously cooked and crafted with real beef and bacon.
Stayed 2 nights in Aug 2023
Response from Hotel Management on 28 Aug 2023
Dear Melva, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we will improve our service in the area as you mentioned. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

2/10 Terrible

Melva

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Last three times we stayed at the hotel rooms weren't available. After a long wait had to take the first available room with a view of a fans and couldn't sleep well as the fans were too noisy.
Stayed 1 night in Jul 2023
Response from Hotel Management on 14 July 2023
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we will improve our arrangement in the area as you mentioned. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

4/10 Poor

kamal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is worn down. Reception lines are slow and long. In the evenings there is no help to get a taxi if you are a foreigner. Location is great.
Stayed 3 nights in Jun 2023
Response from Hotel Management on 3 July 2023
Dear Kamal, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we will improve our offerings in the area as you mentioned. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at Radisson new world, and a great place to stay in Shanghai. So close to the famous Nanjing road walking street with all the lights and shopping covered. Several restaurants onsite with a variety of food. The bar on the 47th in the glass dome is fantastic at night for a drink and to see all the lights of Shanghai. It is amazing. Could do with a refresh in places but would definitely stay there again
Response from Hotel Management on 14 June 2023
Dear Mark, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we are pleased to hear that you enjoyed the stay with us. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Mia

Liked: Cleanliness, property conditions & facilities
Everything was just perfect !
Stayed 10 nights in May 2023
Response from Hotel Management on 9 June 2023
Dear Mia, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we are pleased to hear that you enjoyed the stay with us. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

8/10 Good

Lee Hoi Yin

Stayed 2 nights in May 2023
Response from Hotel Management on 19 June 2023
Dear Lee Hoi Yin, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor stay
Very slow check in process, room was dated And Fridge was locked. Not a good experience.
Stayed 1 night in Apr 2023
Response from Hotel Management on 17 Apr 2023
Dear Johnny, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we will improve our offerings in the areas you mentioned. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. In fact, the only hotel I will stay at in Shanghai. Years ago I stayed elsewhere, but since finding Radisson blu. No where else! hIGHLY RECOMMEND!!!
Stayed 2 nights in May 2021
Response from Hotel Management on 18 May 2021
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

6/10 Okay

Martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed ...NOT value for money.
After reading reviews about amazing service, wonderful breakfast and tired furnishings, I actually was far from impressed with my stay. The communication between Hotels.com and Radisson re amount of breakfasts the booking is entitled to is an argument at check-in and I was made to feel “challenged” right from the start. The carpet has bulges as tripping points all over the place and is ill-fitting in places within the Park-View restaurant. It is not clear on the site if it Buffet or Continental breakfast. If you are after a good breakfast, then this is not the place. The cold meat and cheese selection is poor. In fact, the bacon is poorly over cooked, oily and the sausages are so very cheap. Tinned fruits and low quality pastries. The restaurant staff do not give good personal service at all. Hmm, take a look at the pool showers ..mold and cockroaches. Makes you wonder how the pool even obtained the straight smiley face rating. At check-in you will also notice the straight smiley-face China rating displayed on the wall among the plaques ...take note of this and lower your expectations from “five star” to match that more accurate rating. In Shanghai, you are spoilt for choices and I suggest that you can do far better than Radisson Blu.
Stayed 1 night in Apr 2021
Response from Hotel Management on 16 Apr 2021
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, I am so sorry about the experience in the hotel. We will fix these issues at once. Please kindly contact with me directly for your next visit, I will ensure you have good experience in the hotel. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Great value for a prime location. My kids enjoyed the pool. We loved the spacious room and breakfast buffet. Overall, it could use a bit of cleaning and updating, but it’s typical of Shanghai hotels.
Stayed 1 night in Feb 2021
Response from Hotel Management on 18 Feb 2021
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we are pleased to hear that you enjoyed the stay with us. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

8/10 Good

KARSTEN

Stayed 3 nights in Dec 2020
Response from Hotel Management on 13 Jan 2021
Dear Karsten, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

8/10 Good

Rene

Liked: Cleanliness, staff & service, room comfort
Decent, has seen better days though.
All in all it has been a good stay for a reasonable price. Additional breakfast ist only 99RMB, what is quite fair. The Interieur is not the newest, especially not the sauna area. For a hotel with only non-smoking rooms I noticed quite some smell in the floors. In the first room I got was definitely smoked in. I got a better one, though. I guess the stuff knows the problem rooms.
Stayed 3 nights in Dec 2020
Response from Hotel Management on 24 Dec 2020
Dear Rene, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

6/10 Okay

Damien

Business traveller
Disliked: Property conditions & facilities
Well located but some renovation would be welcome
Stayed 3 nights in Nov 2020
Response from Hotel Management on 12 Nov 2020
Dear Damien, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

2/10 Terrible

han

Stayed 1 night in Sep 2020
Response from Hotel Management on 24 Sept 2020
Dear Han, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2020
Response from Hotel Management on 31 Aug 2020
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Michael John

Stayed 1 night in Jul 2020
Response from Hotel Management on 10 Aug 2020
Dear Michael, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Dae, Bengbu, Anhui

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay when in Shangai. good people which make my stay great!
Stayed 1 night in Jul 2020
Response from Hotel Management on 28 July 2020
Dear Dae, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2020
Response from Hotel Management on 20 July 2020
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

8/10 Good

Alfred

Stayed 3 nights in Jul 2020
Response from Hotel Management on 28 July 2020
Dear Alfred, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Mr.Dave, Bengbu

Liked: Cleanliness, staff & service
Stay there everytime I go to Shanghai. Highly recommend
Stayed 2 nights in Jun 2020
Response from Hotel Management on 8 June 2020
Dear Dave, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we are pleased to hear that you enjoyed the stay with us. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Rude Staff Tired Rooms
The rooms are in need of an update. I was stuck here for 10 days due to COVID - flight cancelled. I spent a ton of money and I could not have been treated more poorly. Room was barely cleaned. Cleaning staff was rude. Front desk was rude. The bell hop guys were the only ones with manners. Good location but there are literally 100 other hotels in the same vicinity. Will NOT stay here again.
Stayed 3 nights in May 2020
Response from Hotel Management on 28 May 2020
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, We will improve our offerings in the areas you mentioned. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

4/10 Poor

Andrew

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Disappointing - gym and pool close and no A/C
I was looking forward to a weekend of relaxing in a good hotel with access to a gym and spa facilities. There was nothing to say when booking that these services would not be available so upon arrival I was disappointed when they told me that the pool and gym were closed due to the virus regulations. I knew that other hotels had their gyms and pools open from other friends staying so I was a little confused. To make matters worse, the air conditioning was also not on, again, apparently due to the virus restrictions but this was also not mentioned during booking and the temperature was 35 degrees. I was given a very good view on a high floor however which was kind of the staff. There was a hair that certainly was not mine in the bath tub which put me off using that in the end too. I had always wanted to stay in this hotel, a bit of a disappointment in the end although the location is excellent.
Stayed 2 nights in Apr 2020
Response from Hotel Management on 6 May 2020
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, sorry for the inconvenience due to the virus limitation. We look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Dave, Anhui, Bengbu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the visit excellent. Never forget it is about the people not the property! We will return and stay here on our next visit to Shanghai.
Stayed 2 nights in Apr 2020
Response from Hotel Management on 6 May 2020
Dear Dave, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant world class service
Was a good experience and the hotel was in a convenient location. Amazing a friendly staff.
Stayed 1 night in Apr 2020
Response from Hotel Management on 23 Apr 2020
Dear Melissa, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was unbelievable and location perfect. Highly recommend
Stayed 3 nights in Jan 2020
Response from Steve on 31 Jan 2020
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Steve Finlayson General Manager

8/10 Good

Suin

Liked: Cleanliness, property conditions & facilities, room comfort
Some front staffs aren’t friendly
Stayed 2 nights in Jan 2020
Response from Steve on 31 Jan 2020
Dear Suin, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Steve Finlayson General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location and room
We can access to department store directly. Room was large and good though it was a little dark.
Stayed 3 nights in Jan 2020
Response from Steve on 23 Jan 2020
Dear Guest, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Steve Finlayson General Manager

10/10 Excellent

KRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best hotel i have ever stayed in Shanghai ..location is perfect..room big and clean
Stayed 1 night in Jan 2020
Response from Steve on 31 Jan 2020
Dear Kristian, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Steve Finlayson General Manager

8/10 Good

April

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2020
Response from Steve on 15 Jan 2020
Dear April, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Steve Finlayson General Manager

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room, location, and service!
Wonderful room, fantastic location, excellent service! Particularly want to point out Jimmy at the front desk for excellent service during our checkin. Also want to point out Fanny in housekeeping who did an exceptional job of making up our room daily and making sure we felt at home. We will be back!
Stayed 1 night in Dec 2019
Response from Steve on 9 Jan 2020
Dear Carl, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Steve Finlayson General Manager

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good international hotel
Well located hotel. Fast and polite check in. Room was clean and had everything we needed. The buffet breakfast had a full range, we also ate there for dinner once too, only negative is the seating is around an atrium overlooking ground floor and it can be cold when the lobby doors keep opening. Swimming pool and jacuzzi families good and well needed after a long journey. Great location right nex5 to People’s park and easy access to subway.
Stayed 2 nights in Dec 2019
Response from Steve on 8 Jan 2020
Dear Tracy, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Steve Finlayson General Manager

10/10 Excellent

mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 5 nights in Dec 2019
Response from Steve on 7 Jan 2020
Dear Mohammed, Thank you for taking the time to write a review of Radisson Blu Hotel Shanghai New World, we look forward to welcoming you back to the Radisson Blu Hotel Shanghai New World in the near future. Kind regards, Steve Finlayson General Manager