Superior Room, 1 Queen Bed, Non Smoking

Reviews of Best Western Plus Hotel Escapade Senlis

4 out of 5
Best Western Plus Hotel Escapade Senlis
1 Avenue Alain Boucher, Parc d'activites des Portes de Senlis, Senlis, Oise

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 315 reviews" "
Rating 8 - Good. 93 out of 315 reviews" "
Rating 6 - Okay. 15 out of 315 reviews" "
Rating 4 - Poor. 10 out of 315 reviews" "
Rating 2 - Terrible. 5 out of 315 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel near highway. Friendly staff. Clean. Modern . Swimming pool Small gym and dry sauna but unfortunately wasn’t warm after half hours when we was inside nothing happened which I went report to reception guy told me ok I will turn on , he did but after 10 minutes turned off again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Denis

Stayed 1 night in Jan 2024
Response from Jack Bègue - Directeur d'hébergement on 6 Feb 2024
Nous vous remercions d'avoir consacré quelques instants pour partager votre expérience et sommes ravis que vous ayez apprécié votre séjour.Au plaisir de vous accueillir de nouveau très prochainement !

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and Sauna. Large beautiful rooms
Stayed 1 night in Nov 2023
Response from Martine on 13 Nov 2023
Thank you !Best regards

10/10 Excellent

natalie

Stayed 1 night in Oct 2023
Response from Martine on 24 Oct 2023
Merci, à bientôt

10/10 Excellent

Raynald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Lovely hotel. Great service. Perfectly situated and very easy to located. Plenty of free parking. Nice room size.
Stayed 3 nights in Sep 2023
Response from nathalie on 16 Oct 2023
Dear Sir,We thank you so much for your kind comment,hope we will welcome you a next time in our hotelhave a nice eveningthe front desk

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family rooms at this comfortable hotel
We enjoyed our stay at this very clean, comfortable modern hotel. It is well located for Parc Asterix which we were visiting - Senlis itself is a pretty town with nice cafes and restaurants. The family room was very spacious. Hotel staff were helpful and friendly. Continental buffet breakfast which was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julie

Stayed 1 night in Aug 2023

10/10 Excellent

Marsha

Stayed 3 nights in Jun 2023
Response from Jack Bègue - Directeur d'hébergement on 20 June 2023
Merci d'avoir consacré quelques instants à partager votre expérience. Nous sommes ravis que vous ayez apprécié votre séjour et serions ravis de vous accueillir de nouveau très prochainement.

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Comfortable and convenient hotel. Loved the pool area and the evening meal was very good.
Stayed 1 night in Jun 2023
Response from Martine on 13 June 2023
Merci !

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was very sterile no atmosphere lacking in ca
Very
Stayed 1 night in May 2023
Response from Jack Bègue - Directeur d'hébergement on 22 May 2023
Thank you for having taken few minutes to share your experience with us. We are sorry the hotel was not suitable to you and cannot developp further more with arguments as you commentary do not furnished point of desappointment. I do anyway remain at your entire disposal.

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Martine on 3 May 2023
Vous nous avez semblé être satisfaite de votre séjour. Vous auriez pu nous encourager..

10/10 Excellent

Ian

Stayed 1 night in Feb 2023
Response from Jack Bègue - Directeur d'hébergement on 22 Feb 2023
Merci d'avoir consacré quelques instants à partager votre expérience.Nous sommes ravis que vous ayez apprécié votre séjour et vous accueillerons de nouveau à plaisir !Cordialement,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 10 nights in Oct 2022
Response from Jack Bègue - Directeur d'hébergement on 13 Oct 2022
Thank you for having taken times to share your experience with us ! Expecting with pleasure for welcoming you soon again. Regards

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel with ample parking. Room very spacious, quiet, and well equipped. Breakfast very good. Staff very good and helped with restaurant reservations.
Stayed 1 night in Sep 2022
Response from Jack Bègue - Directeur d'hébergement on 13 Oct 2022
Thank you for having taken times to share your experience with us ! Expecting with pleasure for welcoming you soon again. Regards

10/10 Excellent

Jacco

Stayed 1 night in Sep 2022

10/10 Excellent

Mick

Stayed 1 night in Sep 2022
Response from Martine on 5 Sept 2022
Merci !

10/10 Excellent

Mick

Stayed 1 night in Aug 2022
Response from Martine on 29 Aug 2022
Merci, nous espérons vous accueillir à nouveau.

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility but nothing close to property to enjoy.
Stayed 1 night in Jun 2022
Response from Martine on 10 June 2022
Thank you for taking the time for this comment. We have a large swimming pool, a sauna and a fitness room. The old towns of Senlis are 5 minutes away by car and the Château de Chantilly 10 kilometers away.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
It was our second and certainly not our last stay. Hotel is comfortable, rooms spacious and spa is relaxing. Restaurant is also very good. The hotel is conveniently located very close to charles de gaulle airport. Very easy parking
Stayed 1 night in Apr 2022
Response from Martine on 27 Apr 2022
Thank's a lot. We ll be hapy to see you again

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Really like this hotel. It is extremely clean and well presented.
Stayed 4 nights in Nov 2021
Response from Martine on 19 Jan 2022
Thank's a lot ! See you soon

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool, sauna and gym were in great condition. Food and wine was tasty. Easy to get to the airport.
Stayed 1 night in Nov 2021
Response from Jack Bègue - Directeur d'hébergement on 14 Dec 2021
Thank you for having taken few minutes to share your experience. We are glad you appreciate your stay and services. Expected for welcoming you soon again. Have a nice day ! Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel with easy parking and a nice spa. Restaurant was very good with efficient service
Stayed 1 night in Sep 2021
Response from Martine on 6 Oct 2021
Thank you, see you soon !

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Contemporary interior and superbly trained staff set this hotel apart. It is so clean and well-maintained I was surprised when told it is three years old. I will not hesitate to be back again. Also, the restaurant offers has a good entree selection, is reasonably priced and the service is excellent.
Stayed 1 night in Sep 2021
Response from Jack Bègue - Directeur d'hébergement on 29 Sept 2021
Thank you for having shared your experience. We are quite pleased that you appreciated our hotel and offered services. We will share your comment with all our members to thank their ambition to satisfy our guest. Regards,

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Jack Bègue - Directeur d'hébergement on 29 Sept 2021
Thank you for having shared your experience. Looking for welcoming you soon again !

10/10 Excellent

Colin, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with excellent staff in the nice town of Senlis, close drive to CDG airport. Recommend if you have a car and are not looking to stay in an airport hotel on site. Would stay again!
Stayed 1 night in Sep 2021
Response from Jack Bègue - Directeur d'hébergement on 29 Sept 2021
Thank you for having shared your experience with us ! We are pleased you really appreciate a Cdg nearby hotel in our nice town of Senlis. I will share your compliment about staff attitude and do thank you because they have all time first ambition to satisfy. Expecting for welcoming you soon back again with pleasure. Regards

8/10 Good

Kevin J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris
Good
Stayed 2 nights in Sep 2021
Response from Martine on 16 Sept 2021
We hope to have 10 next time. Nice to meet you.

10/10 Excellent

c f a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Martine on 9 Jan 2020
Merci de cette bonne note.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant helpful staff, rooms are spacious and welcoming
Stayed 1 night in Nov 2019
Response from Martine on 27 Nov 2019
Thank you, we hope to see your again

6/10 Okay

Steven

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and good breakfast. Spacious guest rooms.
Stayed 1 night in Aug 2019
Response from Jack Bègue - Directeur on 2 Sept 2019
Thank you for having shared your experienc with us. We would be pleased to welcome you again soon. Regards

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Jack Bègue - Directeur on 21 Aug 2019
Merci d'avoir consacré quelques instants à commenter votre séjour. Nous sommes ravis que vous ayez apprécié votre séjour et aurions plaisir à vous accueillir de nouveau très bientôt. Cordialement,

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good give USA Best Westerns lessons on good food
One of the nicest best westerns we’ve been to, with definitely the best food we’ve had at the best Western, with one exception. My husband prefers a steak medium well, I like it medium rare, so he ordered it medium, As I did not need an entire steak and just wanted a few bites of his. It absolutely came out rare, and was returned mostly rare after it was sent back to the kitchen again. The salad, spinach, and fries were perfectly done. Other menu options were very nice. And breakfast was great. I especially appreciated all of the fruit, vegetable, nut, seed and whole grain options available. Things that are sorely missing in US based hotels. The pool and sauna were spotless except there was some nasty mold growth around the top of the pool that could present a respiratory health hazard to some people. And could easily be cleaned. Front desk staff both spoke good English and were very helpful intervening for us regarding the car rental when the agency did not speak English. We would definitely stay there again.
Stayed 1 night in Jul 2019
Response from Jack Bègue - Directeur on 26 July 2019
Thank you for devoting a few moments to share your experience. We are delighted that you have appreciated both the quality of our offers and the comfort of your stay. As for your report on the pool, I inform you that this is not mold but traces at the waterline. This one is the subject of a regular treatment with obviously products adapted to this aquatic environment treated and supervised. We would really like to welcome you again on your next getaway.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jack Bègue - Directeur on 20 July 2019
Merci d'avoir consacré quelques instants à partager votre expérience. Nous sommes ravis que vous ayez apprécié votre séjour et vous accueillerons de nouveau avec plaisir lors de votre prochaine Escapade. Bien cordialement,

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape in Escapade
Hotel is close to Chantilly Chateau, 15 min by car. Excellent breakfast for a 4-star hotel!
Stayed 1 night in Jun 2019
Response from Jack Bègue - Directeur on 27 June 2019
Thank you for having taking time to share your experience. We do thank you and would be pleased to welcome you soon again. Regards

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Jack Bègue - Directeur on 18 June 2019
Merci d'avoir consacré quelques instants à commenter votre séjour ! Nous sommes ravis que celui-ci se ait été apprécié tant sur le confort que la qualité de séjour. Au plaisir de vous accueillir lors de votre prochaine " Escapade " ! Cordialement.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel! Cannot fault it. Beautiful rooms and very clean. Staff very helpful and friendly. Did the job nicely for 3 nights stay.
Stayed 3 nights in May 2019
Response from Jack Bègue - Directeur on 3 June 2019
Thank you for having shared your experience. We are glad you enjoed your stay and would be pleased to welcome you again as soon as you will be able to. Regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Very ordinary.. location on round about. Drinks pricey €17 for a glass of gin and tonic and a small lemonade. Gym facilities poor pool nice. Overall a clean but average hotel. You’ll pay taxes on top of price
Stayed 4 nights in May 2019
Response from Jack Bègue - Directeur on 2 June 2019
Thank you for spending some of your time sharing your experience. Our hotel, located at exit 8 of the A1 motorway offers a convenient and comfortable getaway to the road users but also allows the business clientele a very good value for money. Our relaxation area with swimming pool, sauna and fitness room offers a real moment of relaxation and I am surprised by your comment? I regret that you have not seen, it is certainly the case, that the tourist tax is not included in the price. It is not the choice of the hotelier to include it because we are only collector of it. All hoteliers have this obligation and some agencies also include others, which is the case of Expedia, knowing that the information is communicated to you. Looking forward to welcoming you again. Regards,

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Breakfast very expensive,
Nice staff, nice pool, nice hotel. Very expensive Breakfast stops 10/10.
Stayed 1 night in May 2019
Response from Jack Bègue - Directeur on 22 May 2019
Dear Madam, Dear Sir, We do thank you for your comment and are pleased you enjoyed your stay in our hotel-restaurant. We do inform you again our breakfast full buffet is 15 € 00 but offer is varied with fresh and quality of products. Other offer are existing like express with a rate of 10 € 00. We will be glad to welcome you soon again to enjoy again our relaxation area with its Sauna, Fitness and indoor heated swimming pool. Regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with polite staff. Very clean and luxurious feel. Very comfortable beds. Great position for a stop travelling down to Disneyland. If I had to find a tiny negative it would be the hot chocolate at the bar was 5 euros each which is a bit much! Other than that, fantastic!
Stayed 1 night in Mar 2019
Response from Jack Bègue - Directeur on 8 Apr 2019
Thank you for having shared your experience in our hotel. As your satisfaction is our first and permanent ambition, we are pleased about your analysis about our location. The surrounding wealth multiplies the pretexts to many getaways and we would be delighted to argue all offers. We do also take note of your negative remark about the chocolate... even if you should also had the experience of our table were rate are really studied to have best real affordable offers. We would be pleased to welcome you again soon with pleasure. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, Nice, modern and clean hotel
Stayed 1 night in Mar 2019
Response from Jack Bègue - Directeur on 25 Mar 2019
Thank you for having taken few minutes of your time to share your experience. We are pleased you appreciate as well quality, confort and cleanliness of our hotel. Because your satisfaction is our first and permed aim, we are remaining at your entire disposal and would be pleased to welcome you soon again back. Regards,

8/10 Good

Haroon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Jack Bègue - Directeur on 3 Feb 2019
Nous vous remercions d'avoir consacré quelques instants à commenter votre séjour. Nous serions ravis de vous accueillir de nouveau très prochainement et restons à votre entière disposition.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Build Hotel - Very Elegant
Absolutely superb, I was there for business but would go back for a holiday. Staff were friendly, facilities were very elegant. Food was very nice, breakfast was ok but not quite as good as other Best Westerns I've stayed at. Parking was free and there was plenty of it.
Stayed 1 night in Nov 2018
Response from Jack Bègue - Directeur on 5 Dec 2018
Dear Paul, We do thank you for having taken time to share your experience. We are pleased you do appreciate as well confort and service. Should you have told us what was missing for breakfast, we would have help us to improve more. I am personally remaining at your entire disposal and would be pleased to welcome you soon again. Regards,

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Jack Bègue - Directeur on 5 Dec 2018
Bonjour Madame, Bonjour Monsieur, Nous restons bien entendu à votre entière disposition afin d'apporter les réponses à l'insatisfaction constatée par votre notation. We remain of course at your disposal to provide the answers to the dissatisfaction noted by your rating.

8/10 Good

rod, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once we got there it was fine. Not on Google maps so very difficult to find. Otherwise nice.
Stayed 1 night in Oct 2018
Response from Jack - Hotel Manager on 8 Nov 2018
Dear Madam, Dear Sir, Thank you for your comment. Using google maps or Waze, it is easiest to find. For information, Exit 8 ( Senlis ) of A1, taking on left first roundabout to Crepy / Soisson and right second one, the hotel is situated just on the right. Expecting for welcoming you soon again. Regards,

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Senlis stay
Service was excellent.
Stayed 1 night in Oct 2018
Response from Martine Manager on 25 Oct 2018
Thank you very much, we make our best.

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last night of road trip
Excellent service. The staff clearly takes pride this new facility. We enjoyed the fine indoor pool, well supplied with towels and robes. The location is 30 minutes from the CDG airport and the nearby town of Senlis is delightful.
Stayed 1 night in Sep 2018
Response from Jack Bègue - Directeur on 18 Oct 2018
Thank you Nancy for having taken time to share your experience ! We are pleased you did appreciate comfort and quality of offered services. The indoor swimming pool, the sauna and the fitness do permit our guest to relax during their stop and we are aiming to improve your wellness Expecting with pleasure to welcome you again soon.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
preparing to fly! this is your place!
great place, but nothing near around!
Stayed 1 night in Oct 2018
Response from Jack Bègue - Directeur on 18 Oct 2018
Dear Marco, Thank you for your comment. We are pleased you did appreciate comfort and quality of offered services. Our location is 30 minutes from the CDG airport and the nearby town of Senlis is delightful. On spot, Bar and Restaurant but also our relaxation area with Sauna, indoor swimming pool and fitness are there to avoid moves for guest who want a completed offer. Expecting with pleasure to welcome you again soon. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - would stay again
Hotel was easy to find, lots of free parking and check in was quick. The hotel is new and modern in design. The rooms are very comfortable and clean. There is nothing else near the hotel, but it has a restaurant and bar inside. Would recommend and definately use again if in the area.
Stayed 2 nights in Sep 2018
Response from Jack Bègue - Directeur on 19 Sept 2018
Dear Madam, Dear Sir, We do thank you to have taking time to share your experience. Nice to read your comment and sorry about fact that you did not request our assistance to double check the aircon. All unit are still in usual used and we would had been helpfull to check and make the regulation necessary for the answer of your requirement. As saw and told, our location is ideal for a stop on the A1 highway and our service and offer permit guest to be confortable as at home with the bar and restaurant 's service. Should you had save tilme as well to use our fitness, sauna and indoor hot swimming pool ! We would be pleased to welcome you soon with pleasure. Regards

2/10 Terrible

Mark

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Poor
Poor car park and rude staff Shower has no toiletries shelf
Stayed 1 night in Aug 2018
Response from Jack Bègue on 13 Aug 2018
Thank you for taking time to share your experience. We apologize you did not easily reach our lobby for our car park. For information, our car park offer 2 entrance to reach the lobby and we are aiming for better indication. As well, assuring welcome amenities are available in bathroom, we are studiying to find solution to equip our shower with shelf and this will be resolved soon. Assuring Guest Satisfaction is our first concern each moment and day, I am personally remaining at your entire disposal. Regards

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Lovely hotel in a great location for a stop off when heading south.
Stayed 1 night in Jul 2018
Response from Jack Bègue on 2 Aug 2018
Thank you for sharing your experience. The location exit 8 of highway A1 and the easiest access to our hotel is effectively convenient for travellers on this road. We hope you enjoyed comfort as well then the quality of service offered as well in all the hotel and facilities of relaxation ( Fitness, Sauna and indoor swimming pool ). Expecting for welcoming you again with pleasure soon. Regards,