Ratings based on 1,000 Verified Reviews

4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 22 Mar. 2020 on Hotels
Beautiful place and room view easy access to legian Seminyak and Kuta walking distance even to the beach alot of restaurant and massages parlour everywhere. I had dinner at Haven restaurant the food that i order was good delicius make me order another place next day. Receptionist staff Sarah excellent service always smilling thank to her wonderful job
Comment from Hotel Management
6 Jul. 2020 by Marak, Hotel Management
Dear Mohamed Noor, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your great and very positive review thru this media online. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our beautiful hotel, strategic location, delicious food and excellent service. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager
5 out of 5
by A verified traveller

Posted 20 Mar. 2020
Looked so pretty, better in real life than in pictures. Rooms just need to be renovated a little bit
Comment from Hotel Management
6 Jul. 2020 by Marak, Hotel Management
Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and very positive review thru this media online. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our great hotel. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager
4 out of 5
by A verified traveller from Australia

Posted 14 Mar. 2020 on Wotif
Staff are very friendly & it is a beautiful ‘Haven’ to stay in.
4 out of 5
by A verified traveller

Posted 13 Mar. 2020 on Lastminute
Was a good stay. Nice cheap rooms. Food was abit expensive for what it was
Comment from Hotel Management
6 Jul. 2020 by Marak, Hotel Management
Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and very positive review thru this media online. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our good value for money. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager
5 out of 5
by A verified traveller

Posted 12 Mar. 2020
Comment from Hotel Management
6 Jul. 2020 by Marak, Hotel Management
Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and very positive review thru this media online. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our good and pleasant Suite. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager
3 out of 5
by A verified traveller

Posted 7 Mar. 2020
The suites need a good refurbish but beds were the best......had a great nights sleep. Cannot fault the staff and service but would not return unless rooms have been updated.
Comment from Hotel Management
6 Jul. 2020 by Marak, Hotel Management
Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your short review thru this media online. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Havenly Yours, Marak Setiadi - General Manager
5 out of 5
by A verified traveller

Posted 29 Feb. 2020
Met all expectations again! Lovely staff and location.
Comment from Hotel Management
6 Jul. 2020 by Marak, Hotel Management
Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and very positive review thru this media online. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our lovely staff and lovely location. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager
5 out of 5
by A verified traveller from Sydney, Australia

Posted 26 Feb. 2020
Staff were extremely helpful and happy. Resort was clean. Pool was fantastic.
Comment from Hotel Management
6 Jul. 2020 by Marak, Hotel Management
Dear Raechel, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and very positive review thru this media online. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our extremely helpful staff, clean hotel and fantastic pools. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager
3 out of 5
by A verified traveller from Perth

Posted 26 Feb. 2020
Room was run down, air conditioner dripped water through the ceiling floor tiles cracked and furniture damaged
Comment from Hotel Management
6 Jul. 2020 by Marak, Hotel Management
Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your short review thru this media online. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Havenly Yours, Marak Setiadi - General Manager
5 out of 5
by A verified traveller

Posted 26 Feb. 2020
The staff are very nice. The location is perfect.
Comment from Hotel Management
6 Jul. 2020 by Marak, Hotel Management
Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for the time to give us your short, great and very positive review thru this media online. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our very nice staff and perfect location. We are so thankful to you who takes the time to share your feelings. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager