Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Check availability

Reviews of Paragon Hotel Seminyak

4 out of 5
Paragon Hotel Seminyak
Jl. Raya Batu Belig No. 555, Seminyak, Bali

Reviews

6.8
Rating 10 - Excellent. 14 out of 74 reviews" "
Rating 8 - Good. 28 out of 74 reviews" "
Rating 6 - Okay. 14 out of 74 reviews" "
Rating 4 - Poor. 8 out of 74 reviews" "
Rating 2 - Terrible. 10 out of 74 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Liked: Staff & service
It is best to book this hotel for its advantageous location. However, considering it is rated 4 stars I was let down by the cleanliness of the linen and the overall age of the hotel. All the staff were patient and provided great service.
Stayed 5 nights in Feb 2024
Response from Sindhu on 20 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Jordyn

Stayed 2 nights in Jan 2024

4/10 Poor

Saliha

Stayed 2 nights in Jan 2024
Response from Sindhu on 20 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Filippa

Stayed 3 nights in Nov 2023
Response from Sindhu on 20 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall fine, only construction sound unfortune
There is a big construction building right next door which is sound conflicting.
Stayed 4 nights in Oct 2023
Response from Sindhu on 28 Oct 2023
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

8/10 Good

Ka-Fai

Stayed 1 night in Oct 2023
Response from Sindhu on 25 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Zaber, Hong Kong

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Convenient location.
Stayed 2 nights in Aug 2023
Response from Sindhu on 5 Sept 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities
Never again!
Started off with an awful check in, receptionist just pointed and said “room that way” very rudely. Photos must be 15 years old. At breakfast I asked for a white coffee and was told by the waitress “ you want milk you pay me money!! “ Shocking place.
Stayed 1 night in Jul 2023
Response from Sindhu on 8 Aug 2023
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

8/10 Good

julie Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Before you read my appraisal remember you are travelling to a 3rd world country. Firstly this hotel has fantastic staff. They are not top of the range rooms if you want 5 star, go elsewhere and pay more. Each room is kept clean and well stocked but the poor staff are only working with what they have been provided. Buffet breakfast is rice and noodles but this is Asia and that is what Asian people eat. Pastries, cereals and fruit is plentiful. We thoroughly enjoyed our stay and would return. For the owners:- your bed linen and towels need upgrading.
Stayed 8 nights in May 2023
Response from Sindhu on 12 June 2023
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

4/10 Poor

Dr Jeremy

Stayed 1 night in Feb 2023
Response from Sindhu on 1 Mar 2023
We're sorry you were unhappy, and we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

FARIDFAISAL BIN ABD MUIN

Travelled with partner
Liked: Cleanliness, amenities
Location,bathtub and pool
Stayed 3 nights in Feb 2023
Response from Sindhu on 1 Mar 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Michelle

6/10 Okay

christopher

Liked: Cleanliness, staff & service

2/10 Terrible

Lina Olivia

Stayed 27 nights in Aug 2022
Response from Sindhu on 3 Oct 2022
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

6/10 Okay

William

Stayed 1 night in Aug 2022
Response from Sindhu on 7 Sept 2022
Thanks for sharing your feedback. We’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

2/10 Terrible

Sabrina

Stayed 10 nights in Aug 2022
Response from Sindhu on 24 Aug 2022
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Douglas

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A solid "3 star" accommodation. The interior of the room did not look like the rooms on the hotel website. The room was a bit distressed but it appears the management is remodeling the exterior of the buildings.Bath towls are provided but bring your own face and hand towels and top sheet for the bed (I did not care to sleep under the comforter). I think this may be an effort to save on laundry overhead? The staff was polite and helpful. Also, for the first three days of the stay, there was dirty plates (room service?)and bowls outside our room. On the fourth day the staff removed these items. Food scraps attract vermin...vermin attract snakes. Service was quick and efficient to repair the toilet that did not work.
Stayed 4 nights in Aug 2022
Response from Sindhu on 18 Aug 2022
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

BRUNO

Stayed 15 nights in Jul 2022
Response from Sindhu on 12 Aug 2022
Thanks for sharing your feedback. We’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

2/10 Terrible

Stephen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRTY I moved out after one night they’re supposed to refund and they have not done so yet meaning they are shady! Pillows were stained with yellow they tried to give me a smaller room the three rooms they showed me were all very dirty disgusting I could not stay after one day the pillows were stained yellow like urine. There’s no way this can be four star it’s should be a two star hotel at best. They said the pillows were part of a renovation project I can’t make this stuff up I have them on video and where is my refund paragon??
Stayed 6 nights in Jul 2022

10/10 Excellent

Danny

Stayed 2 nights in Jul 2022

8/10 Good

Robertt

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff, nice and quite .Close to the beach and restaurants
Stayed 14 nights in Jun 2022
Response from Sindhu on 24 June 2022
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

10/10 Excellent

Brian

Stayed 1 night in Apr 2022
Response from Sindhu on 6 May 2022
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

8/10 Good

Evelynn

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Sindhu on 9 June 2021
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

10/10 Excellent

Ryan

Stayed 1 night in Dec 2020
Response from Sindhu on 24 Dec 2020
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

4/10 Poor

allen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No sleep
Allocayed a room next to very noisy villa..no sleep for 2 nights..told Management..but no reply from them
Stayed 2 nights in Dec 2020
Response from Sindhu on 10 Dec 2020
Thanks for sharing your feedback. We’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUT OF THIS WORLD SERVICE.
The reception staff were exceptional -friendly professional and never stopped smiling
Stayed 6 nights in Feb 2020
Response from Sindhu on 21 Feb 2020
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

8/10 Good

Kear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Sindhu on 3 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ron, Western Australia

Liked: Cleanliness, staff & service
It's in good position close to what you would need. Staff were wonderful. Food there was very good and room cleaned every day
Stayed 5 nights in Jan 2020
Response from Sindhu on 31 Jan 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

FAHAD

Travelled with group
Stayed 8 nights in Dec 2019
Response from Sindhu on 7 Jan 2020
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

2/10 Terrible

FR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor condition hotel. Definitely not a 4 staff property. Staff were rude upon arrival (late night with kids) not accepting that we had a booking for 4 people and providing us with a room with 3 beds only. Changed rooms the following day and charged additional money. Others had the same problem with rooms provided upon checking in.
Stayed 6 nights in Nov 2019
Response from Sindhu on 2 Dec 2019
Thanks for sharing your feedback. We’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further

8/10 Good

Gabriel

Stayed 5 nights in Oct 2019

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Sindhu on 29 Oct 2019
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The one thing that comes to mind when I think about this hotel is average and that’s all really I have to say, nothing was brilliant but at the same time nothing was overly bad
Stayed 3 nights in Oct 2019
Response from Sindhu on 25 Oct 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

MrJack

Business traveller, Travelled with group
Liked: Staff & service
I found the photos that they advertise very deceiving. Although all hotels put there best foot forward paragon took it too far. Maybe having more westernised options would be nice, just a thought. Maybe play some more upbeat music in restaurant. Get more options when it comes to alcohol. Haha.
Stayed 7 nights in Oct 2019
Response from Sindhu on 16 Oct 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
simple and nice
Stayed 3 nights in Sep 2019
Response from Sindhu on 16 Sept 2019
Thanks for staying with us. We appreciate your feedback! Looking forward to having you again as a guest in our hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid Expedia by credit card $324 AUD for a deluxe room for 5 nights. When I arrived at the Paragon Hotel an hour later to check-in I was informed the last deluxe room had already been booked therefore unavailable, therefore I never checked in. I then booked somewhere else and left. That was August 19, 2019. Countless contacts with Expedia have been unsuccessful in requesting a rightful refund even though I am continually told the issue is being “escalated” to the appropriate team. I will never use Expedia again.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Staff lovely No housekeeping one day, rats heard scurrying round in roof
Stayed 5 nights in Jul 2019
Response from Sindhu on 16 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Away from all the craziness but still close enough. Buffet breakfast was good and staff were very helpful
Stayed 3 nights in Jul 2019
Response from Sindhu on 16 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 5 nights in Mar 2019

8/10 Good

Adam, Launceston, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.staff is good.rooms are clean.rooms are specious
Stayed 3 nights in Jan 2019

8/10 Good

Mardiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean, food very boring.and the area
Stayed 10 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2018

6/10 Okay

russ n debs, perth Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Conflicting info on Expedia
We booked this hotel as Expedia had it as a smoke free property in its write up, it wasn’t ! people were walking through the dining area smoking, smoking on balcony’s , around the pool and the front part of the restaurant . The hotel report said it had a bar and a poolside bar it didn’t ! the bar was not physical just a order drinks service in dining area if you were lucky enough they had your drink of choice ! The pool bar was a desk at the pool where you could order drinks too to me this is a misrepresentation of the facilities and smoking code for the hotel ! Also there was a free shuttle service that they didn’t like you to use as they don’t inform you of it’s availability on arrival and it only leaves at 8am to 10 am and 2pm to 4pm to local Seminyak district, and since breakfast was between 6 to 10am you couldn’t eat breaks unless up very early and use the morning shuttle. Add to that we ended up with food poisoning after eating either breakfast or lunch at the hotel we did not eat any where else that day and ended up violently sick for three days! After that we did not feel safe eating at the hotel and moved out 5 nights before our booking ended at this hotel, Expedia need to punish hotels that don’t meet the write ups that are on the Expedia site, we got no apology from the hotel management, the receptionist offered a free ride to our new hotel we declined
Stayed 15 nights in Dec 2017

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply great.
This hotel was the last stop after 2 weeks in Indonesia, we tried several hotels and we can confirm that it was one of the best we stayed at. It's a real standard 4* hotel and everything was in perfect condition. Simply great value for a great price! The only tiny negative thing that we encounter was issues with the internet connection (probably our room was far away from the hotspot), it didn't bother us much since we were on vacations.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time had staff very good and helpful Brilliant value for money
Stayed 28 nights in May 2017

4/10 Poor

Julie, Perth W.A.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the Holiday I Had Envisioned
As I was travelling alone I wanted a place I felt safe in. I chose the Paragon as I felt a structured compact hotel style accommodation felt safer for a woman on her own than a rambling resort to walk around in at night......My choice was SO wrong. I got in from my flight well after midnight and by the time I had checked in and got into bed it was near 2am. To my shock I was woken at about 6.30 in the morning with a man breaking into my room through the balcony door that he had dismantled completely! After that I did not feel comfortable there even though the staff were very caring an apologetic.....it happened...... so I cut my loses and paid for a second accommodation that friends recommended and moved there the next day. Of the time I did spend at The Paragon the staff were very friendly and accommodating. The breakfast menu is limited though for non asian travellers The location was not great as the road outside was extremely busy ALL of the time and there were no clear footpath areas to allow a safe walking path. Most hotels etc usually have a booklet in the rooms outlining services offered and information about the place you are staying in but this place does not. If anyone has trouble with mobility the main path area looks amazing but is so difficult to walk on as the paver design is raised unevenly and is very hard to walk on at all.

8/10 Good

sharon, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the room,the swimming pool also. But for the shower is too high and the water is slow.

6/10 Okay

Verified traveller

Liked: Room comfort
Average choice compared to competition
We had an alright stay at the hotel. Rooms were as pictures and breakfast was buffet. Our room wasn't ready when we checked in and then looked like it had been quickly cleaned with wet floors and even dirty towels left in the bathroom when we arrived. Another night we returned and the room was cleaned and there were no towels to shower with. The staff were friendly but not very knowledgeable. We did stay over the busy New Years time so I understand staff may have been busy