Standard Room, 1 Queen Bed, Non Smoking

Reviews of Quality Inn Seekonk - Providence

2.5 out of 5
Quality Inn Seekonk - Providence
341 Highland Ave, Seekonk, MA

Reviews

7.2

Good

Rating 10 - Excellent. 229 out of 1000 reviews" "
Rating 8 - Good. 354 out of 1000 reviews" "
Rating 6 - Okay. 216 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 85 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The fire alarm system was going off constantly. Woke us up early. Was going off as soon as we checked in also.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Nicole, We apologize for any inconvenience caused by the fire alarm system during your stay. Your feedback is valuable, and we will address this issue to prevent any future disturbances for our guests. For any further assistance or concerns, please feel free to contact our management directly.

8/10 Good

Merima

Liked: Cleanliness
It’s okey
Stayed 2 nights in Mar 2024
Response from Manager on 13 Mar 2024
Hello Merima, We appreciate your feedback and will use it to improve our services. Should you have any further concerns, please feel free to reach out to our management team. Thank you for staying with us.

6/10 Okay

Ivan

Stayed 7 nights in Mar 2024
Response from Manager on 13 Mar 2024
Hello Ivan, We appreciate you choosing to stay with us. If there were any aspects of your stay that we could improve on, please don't hesitate to reach out to us directly. We value your feedback and strive to provide the best experience for our guests.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just a lot cleaner than most places around
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Kevin,We appreciate your feedback on the cleanliness of our hotel. Our housekeeping team takes pride in maintaining high standards. Your satisfaction is important to us, and we hope to exceed your expectations on your next visit.

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Raymond, We apologize for any inconvenience you may have experienced during your stay. We value your feedback and would appreciate it if you could please contact our hotel directly to discuss any specific concerns you have. We are committed to ensuring a positive experience for all our guests and would like the opportunity to address your issues. Thank you.

8/10 Good

Elpidio

Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Elpidio,We appreciate you choosing our hotel for your stay. If you have any feedback or concerns regarding your visit, please reach out to us directly so that we can address them accordingly. We hope to welcome you back in the future for an even better experience.

8/10 Good

Kimberley

Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello Kimberley,We're glad to hear that you had a positive experience during your stay at our hotel. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so we can continue to improve our services. We appreciate your time and hope to welcome you back in the future.

6/10 Okay

Dria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on 9 Jan 2024
Hello Dria,We're sorry to hear that your experience at our hotel was not perfect. Please feel free to reach out to us directly with any specific feedback you have so that we can address any issues and improve for future guests.

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay good breakfast
Stayed 3 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Nicole,Thank you for choosing our hotel for your stay and for your kind feedback about our breakfast. We strive to provide a positive experience for our guests and we're glad you enjoyed it. We appreciate your support and hope to welcome you back in the future.

10/10 Excellent

Collin

Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
Hello Collin,We are thrilled to hear that you had a wonderful stay with us! Our team strives to provide exceptional service and it's great to know that we exceeded your expectations. Should you have any additional feedback or if there is anything else we can do for you in the future, please feel free to reach out to us directly. We hope to welcome you back soon for another outstanding experience!

10/10 Excellent

Siddarthreddy

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff nice stay but breakfast is not good otherwise amazing stay I like it
Stayed 2 nights in Dec 2023
Response from Manager on 6 Jan 2024
Hello Siddarthreddy,Thank you for your feedback! We're glad to hear that our staff provided you with a pleasant stay. We apologize if the breakfast did not meet your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Ronnie

Stayed 7 nights in Dec 2023
Response from Manager on 25 Dec 2023
Hello Ronnie,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience during your visit. If there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were fine. Didn't find out about breakfast buffet until I was checking out after 2 days, though! My bad(?)
Stayed 2 nights in Dec 2023
Response from Manager on 13 Dec 2023
Hello Jason,Thank you for choosing our hotel for your stay. We apologize that you were not aware of our breakfast buffet. We strive to provide clear information about our amenities, and we will take your feedback into consideration to improve our communication. We appreciate your understanding in this matter.

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Simple hotel for quick overnight stay.
It was a simple stay. Simple hotel, used hotel credits. Analog tvs, can we leave it at that? Bathroom was clean and water temperature very comfortable.
Stayed 2 nights in Dec 2023
Response from Manager on 11 Dec 2023
Hello Rafael, Thank you for sharing your experience with us. We appreciate your feedback and are glad that you found the bathroom clean and the water temperature comfortable. We take all guest comments into consideration as we continue to improve our services.

4/10 Poor

Genesis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello Genesis,We're sorry to hear that your recent stay with us fell short of your expectations. We value your feedback and would appreciate the opportunity to address any specific concerns you may have. Please reach out to our hotel directly so that we can address and resolve any issues you may have experienced. We hope to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The $100 deposit
Stayed 1 night in Nov 2023
Response from Manager on 8 Dec 2023
Hello Joseph,Thank you for sharing your feedback about the 100 deposit. We apologize for any inconvenience this may have caused. We value your input and will take it into consideration as we continue to improve our guest experience. If you have any further concerns or questions, please feel free to reach out to our management team directly.

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023
Response from Manager on 23 Dec 2023
Hello Anthony,Thank you for choosing our hotel for your stay! We truly appreciate your positive rating and hope you had a wonderful experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you again in the future.

10/10 Excellent

marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good heat, comfortable beds, quiet environment. An excellent no frills motel.
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello marian,Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback on the cleanliness of our rooms, the comfort of our beds, and the peaceful atmosphere. It was a pleasure having you as our guest, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Manuel

Travelled with pets
Great stay and clean great hospitality
Stayed 3 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Manuel,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you had a great experience with us and found our hospitality to be exceptional. It was a pleasure having you as our guest and we hope to welcome you back in the future.

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was very accommodating!!
Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Brandy,Thank you for recognizing our front desk clerk's exceptional service. We strive to provide our guests with a warm and welcoming experience. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Arismel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 22 Nov 2023
Hello Arismel,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

2/10 Terrible

Harrison

Liked: Cleanliness
Disliked: Staff & service, room comfort
Worst quality inn in the area
Come in after a 5 hour drive on no sleep and 3rd shift front desk is absolutely no help and told us we can’t get our room Without our card without asking any questions. Walls are paper thin and can hear the next door people having sex on multiple nights. Woman yelling down the hallway for someone at 1:30 on the morning and multiple people slamming doors until 2:00AM. Overall not a good experience and would recommend going elsewhere.
Stayed 2 nights in Nov 2023
Response from Manager on 22 Nov 2023
Hello Harrison,Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay. We understand that arriving tired after a long drive can be frustrating, and we regret if our front desk staff didn't meet your expectations. Your feedback regarding the noise disturbances in your room has been duly noted, and we will take it into consideration for future improvements. Your satisfaction is of utmost importance to us, and we hope you give us another opportunity to provide you with a more enjoyable stay.

4/10 Poor

Beth

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lumpy bed and couldn’t change tv channels, hotel dated
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Beth, Thank you for providing feedback on your recent stay. We apologize for the inconvenience you experienced with the bed and the TV. Our team strives to ensure comfortable accommodations and will review your comments for improvement. We appreciate your patronage and hope to welcome you back in the future.

8/10 Good

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is decent for the price, it was clean but a little outdated. I asked for King room but was given 2 full beds instead. They had really small pillows which were terrible. Also, the mini fridge was really loud so I had to unplug it.
Stayed 9 nights in Oct 2023
Response from Manager on 1 Nov 2023
Hello Allen,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We're glad to hear that you found our hotel to be clean, although we apologize if it appeared a little outdated. We apologize for the inconvenience caused by the room type and the pillows. We appreciate you bringing these issues to our attention and will certainly take them into consideration for future improvements.

8/10 Good

John

Liked: Staff & service
Stayed 4 nights in Oct 2023
Response from Manager on 28 Oct 2023
Hello John,Thank you for your rating! We appreciate your feedback and look forward to welcoming you back in the future.

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Raymond,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon!

4/10 Poor

Tatiana

Liked: Cleanliness
Disliked: Staff & service
Not a good stay, unfortunately.
Upon check in, the clerk at the front desk could not find our reservation even with the confirmation email. He told me that, even if I reserve with Hotels.com (which I did) I “have to call the hotel to make a reservation.” Which made no sense. Hotels.con rep called them and fixed it. The clerk told me this has been happening “for weeks.” I told him, if that was the case, the hotel should fix it. He said “It’s their fault.” So, I’d bet that other travelers going there will have the same issue. We couldn’t reach our room from the lobby, but had to “drive to the back.” The back door was propped open by people smoking outside. I gave this hotel two stars because our room and the (very small) bathroom were clean, and the hotel allows dogs, which is great. We were there for two nights, the second night, our keycards stopped working. There needs to be more training of the front desk personnel. We will not return.
Back entrance
Door leading to the parking lot
Hallway
Stayed 2 nights in Oct 2023
Response from Manager on 11 Oct 2023
Hello Tatiana, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

6/10 Okay

Kathleen

Disliked: Amenities
Very surprised that at a minimum beds not made, garbage not emptied or in room coffee not refreshed. Very disappointed
Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
Hello Kathleen ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Hello Scott,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Okay

catherine

Stayed 2 nights in Sep 2023
Response from Manager on 5 Oct 2023
Hello catherine,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Terrible

Kelly

We didn't end up staying. At 3pm they didn't have a room for us. The front desk kept me waiting while he talked on the phone. ANC it smelled bad. I would like a refund
Stayed 1 night in Sep 2023
Response from Manager on 27 Sept 2023
Hello Kelly ,It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Templeton

Liked: Cleanliness, staff & service, room comfort
Just what we needed
Great breakfast. good location. It was just what we needed.
Stayed 2 nights in Sep 2023
Response from Manager on 24 Sept 2023
Hello Templeton,Know that your voice is of tremendous importance to us and we value your comments about our location as well as our breakfast. Please do consider us again on your next visit to the area.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Got there and we there were reservation issues. The front desk was very patient and we got a room. Very helpful. Would definitely stay there again.
Stayed 3 nights in Sep 2023
Response from Manager on 17 Sept 2023
Hello Eric,Thank you for sharing this experience with us. We truly value you feedback with regards to our front desk and room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Good

BRUCE, HOUSTON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Response from Manager on 14 Sept 2023
Hi Bruce,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

keywauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on 13 Sept 2023
Hello keywauna,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

2/10 Terrible

Seble

Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Hello Seble,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Michael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Hotel very clean and comfortable for the level. We travel a lot. travel w two service dogs, for my husband and I, and you’d be shocked at the fuss we get about it, this place asked about them but that was it, never any other fuss, issue or charge. Makes for a much easier check in when you have disabilities.
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Hi Michael,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 Poor

Lissy, marlborough

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building looks like it’s falling apart. Room I was assigned was in the back. Looked dirty and felt super uncomfortable. My friend and I saw big coming up the walls. Gross. Guy at check in, super rude. Check out at 11. Left to put things in the car… just to be ready. Came back maid had already stripped off bed. I personally will not use this place again and will not recommend it.
Stayed 1 night in Sep 2023
Response from Manager on 4 Sept 2023
Hello Lissy, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

6/10 Okay

Edmund

Stayed 5 nights in Aug 2023
Response from Manager on 21 Sept 2023
Hello Edmund, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Terrible

nicholas, Jersey City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire wing of hotel smells absolutely horrible. They do not clean and all they do is have someone blast a scent atomizer in the doorway of each room. NEVER Stay there again. I'll sleep in my car on side of the road first.
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug 2023
Hello nicholas, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 Excellent

Rychelle

Liked: Cleanliness, staff & service
na
Stayed 4 nights in Aug 2023
Response from Manager on 1 Sept 2023
Hello Rychelle,We can't thank you enough for sharing your feedback with regards to our hotel. We hope you will return so that we can provide you an even superior experience.

10/10 Excellent

william, darien

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Manager on 25 Aug 2023
Hello william,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

6/10 Okay

Karina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Hello Karina, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

susan

Stayed 1 night in Aug 2023
Response from Manager on 7 Sept 2023
Hello susan,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2023
Response from Manager on 2 Sept 2023
Hello Andy,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

6/10 Okay

Robin

Disliked: Property conditions & facilities
The bathroom and bedding were clean, pillows were not standard size. The room itself needed some updates. The outside doors left ajar and open to all were a little concerning,
Stayed 3 nights in Aug 2023
Response from Manager on 11 Aug 2023
Hello Robin,We appreciate the comments, especially with regards to your opinion of our pillows and your insights regarding our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, and the bed was very comfortable. However, there were no actual recycling bins. There were bins marked as recycling, but the person at the front desk told me that they were used as regular trash cans. Other than that, our stay was fine.
Stayed 4 nights in Aug 2023
Response from Manager on 10 Aug 2023
Hello Sheila, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The pool has a total of 2 chairs to lay on. Just absurd. For $275/ night I expect better
Stayed 1 night in Aug 2023
Response from Manager on 10 Aug 2023
Hello Michael, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

2/10 Terrible

Dardana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Manager on 10 Aug 2023
Hello Dardana, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 Poor

Terry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 10 Aug 2023
Hello Terry, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.