Aerial view

Reviews of Motel 6 Seaford, DE

2 out of 5
Motel 6 Seaford, DE
24057 Sussex Highway, Seaford, DE

Reviews

5.8
Rating 10 - Excellent. 79 out of 477 reviews" "
Rating 8 - Good. 94 out of 477 reviews" "
Rating 6 - Okay. 94 out of 477 reviews" "
Rating 4 - Poor. 98 out of 477 reviews" "
Rating 2 - Terrible. 112 out of 477 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dayvion

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Laquander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are friendly
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Laquander,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Laquander

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are friendly people
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Laquander,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Shaquille

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Shaquille,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Lauribeth

Stayed 1 night in Feb 2024

6/10 Okay

Nakomi

Stayed 1 night in Jan 2024

2/10 Terrible

Brian

Travelled with family and small children
Disliked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

Enyka

Travelled with partner
Stayed 1 night in Dec 2023

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Laverne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Carla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Exhausted in Seaford
There was a couple fighting on the balcony by our room for an hour. The metal steps were directly across from our room. So all night long and at six am all we heard were people walking. Smoke alarm battery must be dying it went off twice in the am.
Stayed 1 night in Nov 2023

8/10 Good

sandra M

Good
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

Von marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
It was fast and easy.
Stayed 1 night in Sep 2023
Response from jp on 24 Sept 2023
We really appreciate and thankful for your valuable time to post review .... It encourage us to provide comfortable stay to our valuable guest and once again appreciate your business with our Motel 6

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owners are wonderful
Stayed 1 night in Sep 2023
Response from JP on 24 Sept 2023
Dear Paul.... thanks a lots form your appreciations. We look forward your future stay with our Motel6.

4/10 Poor

Paul

They do not offer free continental breakfast!!!Why they advertise it I have no clue!Also it is bug infested!Roaches everywhere!Refrigerator and microwave were broken!!!Beware! You get what you pay for!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Paul,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Carlos

Stayed 1 night in Sep 2023

10/10 Excellent

Tina

Stayed 1 night in Sep 2023

8/10 Good

Marlene

Liked: Staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Trisha L.

Disliked: Cleanliness, property conditions & facilities
The floor had a sticky residue. The room was in bad shape. The mattress was terrible and we found a roach on the sink counter. There's also not even a small coffee maker which most rooms have now.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Mandi

Stayed 3 nights in Aug 2023

10/10 Excellent

Duncan

Stayed 2 nights in Aug 2023

10/10 Excellent

Mirna

Stayed 1 night in Aug 2023

8/10 Good

Ray

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was random trash around and in the landscape beds and walkways. Plastice bottles, cig buts, food bags, etc. Several stray cats and unknown people were feeding them out back of the building? They had feeding bowls sitting on the walkways for these cats. Catfood and poop smells. The ?? people need to be put out. Several ?? people were smoking all day and were just hanging out in their pajamas? The place smells and walls and walk ways are stained and fility. The outside building needs seroious power washing done now! There is an insidious smoking smell that you can not get out of any property. My room was none smoking but ???people were smoking outside my AC unit room. The AC uses outside air to cool the room. We felt like we were in a ??? ??? country. The front outside building looks OK but outback was dirty. We will never stay again.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 22 Aug 2023
Hi Ray,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay we had no issues our room was cleaned and desk help was great and friendly. Just wish the rooms didn’t hear the traffic outside so much.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 22 Aug 2023
Hi Angel, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Suyapa

Stayed 1 night in Aug 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a homeless shelter. Lots of undesirable activities going on. Fight in the next room left me wondering if shots would be coming through the wall. Nothing like it seemed online.
Stayed 7 nights in Jul 2023
Response from Nancy Y. on 17 Aug 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Christa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
I called and asked if my boyfriend could check in ahead of time because he would be there first. They said no problem. I gave them his name. When he got there they said he couldn’t check in until I got there. And instead of giving a reason just kept saying no over and over again. The beds were hard as a rock. The sheets were stained, the mattresses were stained. The blanket if you could even call it that had cigarette burn holes. The pillows were thin and only two on each bed. People in the hotel next to us had dogs that barked all night. After our first nights stay, they came around and took our trash and used towels but only left us one clean towel in return. Stray cats and homeless people prowled the property. I encountered a fight in the parking lot. The room had ants and was hot even though we had the air on full blast. We ended up checking out early and going home because we just couldn’t suffer through another night.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 8 Aug 2023
Hi Christa,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

4/10 Poor

robert

Travelled with family
Disliked: Property conditions & facilities
No amenities, only things included are tv, remote, towels, toilet paper and a bar of hand soap. Don’t bother asking the desk for anything, they don’t have it. At least it has an elevator.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 1 Aug 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Yardaan

Everything was good it was clean for most part
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 1 Aug 2023
Hi Yardaan,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Okay

Nadine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Justin

Stayed 1 night in Jul 2023

4/10 Poor

Shawn, Pittsburgh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I checked out 1 day earlier than my original booking, and I’m still waiting for Expedia to refund me for the night I did not use. I even made sure to hand my keycard back to the desk clerk before 10:30 am on the second day; informed him that I was checking out; told him that “I wont be staying the third and final night. Thanks.” But, here I am now, telling you that Expedia leaves no way for customer to cut travel plans short and request a refund for unused nights & days.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 18 July 2023
Hi Shawn,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Okay

Janet

Stayed 1 night in Jul 2023

6/10 Okay

Carl

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was nice - very quiet and affordable; however it definitely is a budget hotel and is very outdated and sparse in its amenities. We did not feel threatened but didn’t feel very safe, either. Good enough for one night but we were in a bind and needed someplace to sleep.
Stayed 1 night in Jul 2023

6/10 Okay

Nadine

Stayed 1 night in Jul 2023

2/10 Terrible

Ramsey W

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Phone not working, TV not working, unable to connect to wifi, chicken bones and food thrown on stairs, flies in room, weed smell surrounding our room. Traveled from out of town and will NEVER return or recommend this place!! In need of MAJOR renovations and upgrades!!
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 18 July 2023
Hi Shawn,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Ruth

Stayed 3 nights in Jul 2023

10/10 Excellent

Laurie

Stayed 1 night in Jul 2023

6/10 Okay

Kathleen

Travelled with partner
Disliked: Property conditions & facilities
The first room toilet didn't work. Rooms looked dirty. No shampoo, bodywash or extra towls.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 12 July 2023
Hi Kathleen, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Door hinges are on the verge of breaking off.
Door locks either didn’t work or were falling out of the wall/door frame. Floor was soaking wet when we walked in, only given one pillow per bed so we got 2 pillows for 4 people. There are dog food bowls and toys that are sitting out in the grass that look to have been there for awhile.
Stayed 1 night in Jun 2023
Response from Nancy Y. on 5 July 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Tariq, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023
Response from General Manager on 24 June 2023
Thanks you so much Sir, We appreciate to spent time to provide your valuable feedback, we always work on provide comfort our stay.

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
The facility was dirty, people staying at the motel where doing drugs outside in the stairwell. The rooms were dirty and smelled like urine,
Stayed 1 night in Jun 2023
Response from Nancy Y. on 5 July 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay in a Motel 6 again. The room was filthy - floors, bathroom, shower, etc. At least the beds appeared to be clean. Toilet clogged through no fault of ours. It was a terrible choice for an overnight stay - and thank goodness it was only one night.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 27 June 2023
Hi Jennifer,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 Poor

Suzette

Travelled with partner
Disliked: Cleanliness
I read the reviews priori to booking and thought it couldn't be that bad so gave it a shot... not awful but there were dead bugs on the floor very visible and the room was stark and unwelcoming. The sign at the front desk was the 1st thing that worried me... states you have 15 minutes after checking in to change your room if you are not satisfied - hello red flag. Like most people we suffered through because it's very expensive to get a room at the last minute. Didn't feel like a safe area and I'm not one to be afraid.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 20 June 2023
Hi Suzette, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 Excellent

martin

Stayed 1 night in Jun 2023

2/10 Terrible

Austin

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Our room had mold in it, and they didn’t get us a new room. We left and slept in vehicle .
Stayed 1 night in May 2023

6/10 Okay

Holly

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2023

6/10 Okay

Kenneth

Disliked: Property conditions & facilities
The room was supposed to have 2 beds but only had 1 bed. There were 2 abandoned cars in the parking lot. I didn’t feel safe and I will not be back.
Response from Brand Experience Team on 31 May 2023
Hi Kenneth, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 Okay

Rosalyn

Travelled with partner
Disliked: Amenities
No frills room for a decent rate. Towels cheap and rough. Bed pillows very THIN , don't know why they were on the bed. (?) I would book again maybe.
Stayed 2 nights in May 2023
Response from Brand Experience Team on 31 May 2023
Hi Rosalyn, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6