On the beach, fishing

Reviews of Hotel Tybee

2.5 out of 5
Hotel Tybee
1401 Strand Ave, Tybee Island, GA

Reviews

7.2

Good

Rating 10 - Excellent. 393 out of 1272 reviews" "
Rating 8 - Good. 335 out of 1272 reviews" "
Rating 6 - Okay. 272 out of 1272 reviews" "
Rating 4 - Poor. 150 out of 1272 reviews" "
Rating 2 - Terrible. 122 out of 1272 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

AIDITA

Travelled with partner
Very standard in every way; no extra Mile. I would have liked a restaurant in the premises. But it was clean and safe
Stayed 1 night in Mar 2024
Response from Brett, General Manager on 26 Mar 2024
Glad you enjoyed your stay. We are blessed to have more than 15 restaurants within a 2-3 block radius. We'll hope to see you again real soon. Until next time...safe travels.

8/10 Good

Emmett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit surprised at the party vibe and public parking lot behind the hotel as you can’t tell that from the pictures. It makes it seem as you walk right onto the beach but that isn’t the case. Had to move rooms as there was a party next door but the front desk was great and receptive to out request and place us in a corner room and from there it was nice and quiet. Wouldn’t recommend for families but for a couple’s get away is ok, just be ready for the parties. Ocean view room is only from 3rd and 4th floor rooms. Beach was nice and clean. Supposed to be dog free but as always people don’t care and bring dogs anyways but had a nice experience at the beach. Probably won’t go back as the price doesn’t match the quality of the hotel but you can’t beat the location. A one night stay to have beach access works but anything longer, I wouldn’t recommend.
Stayed 1 night in Mar 2024
Response from Brett on 19 Mar 2024
Please know that you were here during one of the busiest times in Savannah; St Patrick's Day! Our celebration is the second biggest of the country. If you come any other time ( and July and August also can be pretty busy) you'll find us a lot more laid back.

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service
It can you a little upgrade for the price!!
Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024
Response from Brett on 15 Mar 2024
Thank you for the 5 out of 5!

6/10 Okay

Amy

Travelled with partner
At check in, I was charged $80 to park at the hotel that I paid to stay at, for bicycles that I wasn't going to ride,and beach chairs that I wasn't going to use. The commode had a black ring, the floors were dirty, and the doors to each room slammed shut loudly. a use
Stayed 2 nights in Mar 2024
Response from Brett on 11 Mar 2024
The Destination Amenity Fee covers much more than just parking and bikes! Some hotels call it a luxury tax or hotel fee. For us, it includes access to the grilling area, in-room safes, beach chairs and towels, microwave, complimentary coffee and much more!

10/10 Excellent

Elizaberh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brett on 15 Mar 2024
Thank you for the perfect score. If myou have a moment, would you mind sharing your thoughts on one of the other big review sites and help us rasie awareness about or establishment?

8/10 Good

Michelle

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Brett on 2 Mar 2024
Thank you for the great score. Please keep us in mind next time you want to get away from it all.

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
We asked for early check in if possible. She told me it would cost Xtra 50 bucks because they would have to pull maids off another room to get ours ready. I thought that's fair. We get to our room and hit was already clean. Then why charge us,? I had a five year old with a broken leg. I don't mind pay Xtra if warranted. This was plain greediness. Never again. Very disappointed.
Stayed 2 nights in Feb 2024
Response from Brett on 28 Feb 2024
We're so sory there was a miscommunication. To clarify, we (like many hotels) charge an early check-in fee, otherwise everyone would show up before we could have a chance to clean the rooms from the previous guests' stay. It's standard practice. Did you enjoy your stay, though?

10/10 Excellent

Karen

Stayed 1 night in Feb 2024
Response from Brett, General Manager on 26 Mar 2024
We really appreciate you visiting Tybee Island and staying with us. My team and I are thrilled you enjoyed your stay and hope to see you again real soon. Until next time...safe travels.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brett on 28 Feb 2024
Thank you for the high score! We hope you will come again, and if you get a moment, could you share your positive thoughts about your stay with us on one of the other popular review sites?

8/10 Good

Joanne, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed at Hotel Tybee for 4 nights while participating in the Run Fest in Feb 2024. PROS: The bed was extremely comfortable, and the front desk was helpful and courteous. CONS: Why do they charge $38 amenity fee? there were no amenities that I used during the visit; this is ridiculous. The nightly rate should cover anything they offer. There was no housekeeping for the entire 4 night stay. I don't know if they don't provide housekeeping during the winter but at a minimum I should have been told that I would not get housekeeping.
Stayed 4 nights in Jan 2024
Response from Brett on 18 Feb 2024
Thank you for the great score. I'm glad you found the hotel staff so accomodating, too. The Parking Amenity Fee of 38 covers several things: parking, in-room safe, beach chairs and beach towels, mini-fridge, coffee-maker and microwave, bike rental that you could use to bikes around the island, access to the grilling area and more!

4/10 Poor

anita

Disliked: Cleanliness, property conditions & facilities
This was among the worst hotels I’ve ever stayed in. The room was clean, but the hotel itself was shabby and not cared for. There was no lobby. There was no food, and the room was not cleaned on a regular basis. Overpriced, shabby and disappointing.
Stayed 4 nights in Feb 2024
Response from Brett on 13 Feb 2024
We're so sorry you were disappointed. it's hard to believe, but there are still some pandemic restrictions that forbids us from entering a guest's room until their stay is over...unless specifically asked for service. Did you let the front desk staff you wanted maid service?

2/10 Terrible

Teresinha

Disliked: Cleanliness, staff & service, property conditions & facilities
Old dirty room! Not worth the money. Unfortunately, I could not afford to loose over $200 bucks plus I was too tired to look for another hotel. I felt like I was sleeping / staying in some "CHEAP" highway motel! Sorry but not sorry. To the management get your housekeepers to do a better a better job! The beach is okay.
Stayed 1 night in Feb 2024
Response from Brett on 9 Feb 2024
We appreciate you taking the time to leave us your feedback.

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel right at the beach. My room was amazing: comfortable bed, comfortable chair with ottoman, microwave, refrigerator, bathtub (which I like), lots of space. It was dark when I arrived and was a bit concerned about my "beach view" as the predominant feature out the balcony is a large public parking lot. But come light, I could see the water and (depending on the tide) some beach, as well as the pier beyond the parking lot. The first night was quiet then other people arrived. There is very little sound proofing. I was there three nights and no staff ever came to the room to clean or refresh supplies.
Stayed 3 nights in Jan 2024
Response from Brett on 24 Jan 2024
Thank you for the awesome review! Please consider going to one of the major review sites and spreading the good word so that more people will learn of us!

2/10 Terrible

Jeanette

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely gross. $38 nightly amenity fee ... for what? A 2,5 star hotel? No hand soap in bathroom, no wastebasket, shampoo and conditioner holders attaxhed to wall but conditioner missing. Lamp in bedroom completely rusted. Room covered in dust , hasnt been cleaned in ages. Just gross.
Stayed 1 night in Jan 2024
Response from Brett on 24 Jan 2024
We're so sorry that the bathroom was attended to better. As for the rust and the dust; since we have sliding doors that open to the sea, humidity and sand won't ever be kept out altogether. But we do our best!

8/10 Good

Janice

Stayed 1 night in Dec 2023
Response from Brett on 10 Jan 2024
Thank you for taking time out of your day to leave us such a kind rating.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Brett on 8 Jan 2024
Thank you for the wonderful rating. If you have a moment, please consider going to one of the other major review sites and posting a review there too? We need as many people to know about our little gem of a hotel as possible.

6/10 Okay

Guliano

Response from Brett on 8 Jan 2024
Thank you for the rating.

8/10 Good

Teri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brett on 8 Jan 2024
Thank you for the wonderful rating. If you have a moment, please consider going to one of the other major review sites and posting a review there too? We need as many people to know about our little gem of a hotel as possible.

8/10 Good

Anthony

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Very nice but older place. Most of the amenities like the onsite restaurant and tiki bar were not open when we were there but still. Charged for everything but it’s a resort town so that is to be expected. Everything is really close by and once in town you really don’t need a car. Was disappointed that you are not able to take your dog to the beach.
Stayed 1 night in Dec 2023
Response from Brett on 27 Dec 2023
Thank you for taking the time to write a review. One of the benefits to being here in the off season, as I'm sure you discovered, is that you have the beach almost entirely to yourself.

8/10 Good

Vasyl

Stayed 1 night in Dec 2023
Response from Brett on 5 Jan 2024
Thankyou for taking the time to leave us such a lovely review. We really appreciate your business and hope you will come back again.

4/10 Poor

Jamaica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I shocked that hotel.com list this place. We checked out early. The house keepers did basic cleaning but took the $5.00 tip each day for doing nothing. The Floor was dirty. The hotel is old and dated. The ceiling plaster was coming down. Basic room. Not worth more then $99.00 each night. The lock on the door was broken. The AC/Heat unit so loud it was hard to sleep and the bed springs you could feel. Shame on you all for riping people off. The chairs on balcony old and don't match. The room has an odor. Paper thin walls and floors. We were on the 3rd floor. Door is off track can see throw the cracks. Shame on you all.
Stayed 4 nights in Nov 2023
Response from Brett on 2 Dec 2023
We're so sorry you were displeased with our Hotel, but thank you for taking the time to share your observations. Hotel Tybee takes every review seriously, whether positive or negative.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at Hotel Tybee
Stayed 2 nights in Nov 2023
Response from Brett on 2 Dec 2023
Thank you for the perfect 5 out of 5. If you have a moment, we would sure appreciate it if you could visit some of the other propular review sites and share your opinion with the online community. We need more peopl to learn about our establishment.

4/10 Poor

Joanne, Keller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has easy access to beach and easy parking.
Stayed 2 nights in Nov 2023
Response from Brett on 26 Nov 2023
We're pleased that you found our parking situation convenient. Our proximity to the beach and our Ocean view rooms are part of what makes us special. Did you know that every room has it's own private balcony, as well as complimentary beach towels to take down to the sea with you?

8/10 Good

Katlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh the beach
We loves that we could walk to the beach and around a lot of the town from the hotel room. The bed was nice. The was some damage in the room, the bathroom sink was cracked and there was some rust and water damage on some furniture. The staff are polite and helpful. The offered amenities of beach chairs, beach towels and bikes are great. Overall a great stay.
Stayed 3 nights in Nov 2023
Response from Brett on 26 Nov 2023
We're thankful you found so much to enjoy at our hotel. I'm sorry about the damage and the cracks; not all guests are respectful of private propery and we fix the flaws as soon as we find them. If you have a moment, please consider going to some of the other main review sites and talkingus up there? We need to let more people know about this wonderful place!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Brett on 26 Nov 2023
Thank you for the perfect score! If you have a moment, we would certainly appreciate it if you could go to some of the other popular review sites and helped spread the word about what a jewel Hotel Tybee is. More positive reviews means more money and hence, more improvements to our facilities. What would you like to see us add?

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful view of the ocean from our room and the beds were comfy! There was construction going on right outside our room that I wasn't aware of until we had checked in.
Stayed 2 nights in Nov 2023
Response from Brett on 17 Nov 2023
I'm glad you enjoyed the view and the beds. Sorry that there was construction on the public property next to us. Did you ask to switch rooms? We have over 200 rooms facing different directions, perhaps we could have gotten you away from the noise. Always know that you can call the front office with any concerns; we are usually able to remedy any situation very quickly.

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book here!
Stayed 3 nights in Nov 2023
Response from Brett on 15 Nov 2023
Thank you for the amazing rating! We are so pleased that you enjoyed your time with us. If you have a moment, could you go to some of the other big name review sites and post a favorable rating there, too? Better ratings means we get more money for improvements, and we need to get the word out there!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 1 night in Nov 2023
Response from Brett on 15 Nov 2023
We are so pleased that we earned 10 out of 10! Reviews like these can make or break a hotel like ours. Would you mind going to some of the other big name review sites and post a favorable rating there, too? We have to let the world know about our establishment.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was disappointing for the price. It was on the ocean, but a big parking lot between. Everything was grungy. People were wonderful. Maybe bill this as a quaint, charming hotel, but not luxury.
Stayed 1 night in Nov 2023
Response from Brett on 13 Nov 2023
We're so sorry you were displeased. We are always striving to improve.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The hotel is obviously older but they are working on renovations. The staff was very friendly and housekeeping was excellent.
Stayed 3 nights in Nov 2023
Response from Brett on 13 Nov 2023
Thank you so much for the shining write up! If you have a moment, we'd be so grateful if you could share your sentiments with some of the other big review sites. Hope to see you again soon!

2/10 Terrible

Maryanne, West Jordan

Travelled with group
Disliked: Cleanliness, amenities
Our first room was so disgusting, we asked for a new one, and that one was just as bad. Dirty socks on the floor, hair in the bathtub, dust so thick on every surface you could write your name, the bathroom sink was dirty, the floors were disgusting. The phone in either room were not operable. I would not recommend this hotel to anyone!!!!
Stayed 2 nights in Nov 2023
Response from Brett on 7 Nov 2023
We are so sorry that you were displeased with your room.

10/10 Excellent

Heidi, Columbus

Liked: Amenities
Bathroom towel hook coming out of wall. Door latch to hallway coming unscrewed. Tub and shower faucet hard to turn on .
Stayed 2 nights in Nov 2023
Response from Brett on 6 Nov 2023
Thank you for the high rating, and for pointing out those items that need attention. We are so glad you enjoyed your time with us! If you have a moment, perhaps you could go to one of the other major review sites and help spread the word about our excellence as a vacation destination.

6/10 Okay

Carol

Liked: Room comfort
Disappointed
The room looked as if work was recently done to the drywall and it wasn’t swept up. There was an unexpected $35 parking fee and all the soap dispensers were empty
Stayed 1 night in Nov 2023
Response from Brett on 6 Nov 2023
I'm sorry that your room wasn't up tp our usual high standards. We have been doing some work in those rooms, but the floors should have been swept better. Thank you for the heads up, I'll pass it along to housekeeping!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. You're right near the Pier. One minor issue was the floors in the room we were in was a bit dirty, but you are at the beach so I would expect that but probably could use a really good mop. Other than that, we had a great time and enjoyed our stay.
Stayed 2 nights in Oct 2023
Response from Brett on 7 Nov 2023
We are so glad that you enjoyed your stay by our pier. Yes, with sliding doors open to the sea, it's impossible to keep the sand out completely, but we're glad it didn't ruin your trip. If you have a moment, we would sure appreciate it if you could pass on your positive feelings about our hotel on some of the other major review sites. And come back soon!

6/10 Okay

Perry

Liked: Staff & service, room comfort
My stay was okay, nice view. Check in is too late, I requested early check in and was told it wasn’t available. Then when I waited and went later, at 2:30 I was told I could pay $50 and check in early.😡 Price is too much for this hotel. Too much noise from other rooms also. Overall not impressed, won’t return.
Stayed 1 night in Oct 2023
Response from Brett on 6 Nov 2023
We are sorry you weren't more pleased with your stay. We have to charge early check-in fees, otherwise everyone would arrive early, before all the other guests had checked out ot before housekeeping could turn over the rooms.

4/10 Poor

Suzanne

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is an older hotel and needs major renovation. No security to enter the building. The side doors that employees enter was never shut. When they cleaned rooms they just left dirty sheets on the floor in the hall way. But the worst for me was the security. And you are not on the beach. You have a county parking lot to walk thru to get to the beach. But SECURITY. SECURITY is a very important thing in today's time
Stayed 1 night in Oct 2023
Response from Brett on 31 Oct 2023
We're so sorry you didn't feel safe, but I assure you, due to the location, you were. There is a 8 mile long causeway that isolates our 3-mile island from the nearest town. That makes it very difficult for criminals to try anything. Plus for a small island, we have a remarkably large police force.

6/10 Okay

Charles

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Room cleaning service
Stayed 4 nights in Oct 2023
Response from Brett on 17 Oct 2023
Thank you for leaving a score. I'm sorry the room cleaning service was a disappointment. There are actually still some pandemic restrictions which prevent us from entering a guest's room unless specifically requested.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
For starters this place is no on the beach and you cannot see the ocean even if you pay extra for an ocean view. The room was dirty, no hot water for showers, yard cleaners blowing at 7am! The AC in the room didn’t work. This was the worst place I have ever stayed at.
Stayed 1 night in Oct 2023
Response from Brett on 17 Oct 2023
We are so sorry you didn't enjoy your time with us more. Please know that we value every opinion an use them to build a greater guest experience.

8/10 Good

Brian

Stayed 1 night in Oct 2023
Response from Brett on 6 Nov 2023
4 out of 5 ain't bad! We are glad you were pleased with your time at our hotel. If you have a moment, perhaps you could go to one of the other major review sites and help spread the word about our excellence as a vacation destination.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and the staff were friendly
Stayed 2 nights in Oct 2023
Response from Brett on 16 Oct 2023
Thank you for vacationing on Tybee Island and staying with us. I'm so glad you enjoyed your stay and our location. We need all the help we can get sharing our progress with the world. Again, thank you so much for staying with us. We can't wait for your next visit. Until next time...safe travels.

6/10 Okay

Louis

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Brett on 16 Oct 2023
Thank you for taking a moment to leave us a rating.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend getaway.
Great location. Easy beach access and loaner beach chairs and towels in room so you don't have to lug your own around. Super easy check in and out. 😊
Stayed 1 night in Oct 2023
Response from Brett on 16 Oct 2023
Thank you for vacationing on Tybee Island and staying with us. I'm so glad you enjoyed your stay and our location. We need all the help we can get sharing our progress with the world. Again, thank you so much for staying with us. We can't wait for your next visit. Until next time...safe travels. Brett, General Manager"

8/10 Good

Bryan

Stayed 1 night in Oct 2023
Response from Brett on 17 Oct 2023
Thank you for the nice rating. We would be grateful if you could share your opinion with some of the other popular review sites and apps. We want as many people to know about our great views and helpful staff!

6/10 Okay

Rhonda

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Brett on 15 Oct 2023
Thank you for the rating. We are so grateful to receive feedback from our guests

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENCE once again!!
This is our 3rd year at Tybee!! We always like to go for the kids fall break!! It was wonderful as always. The kids and their daddy love the free bikes, we love the ocean view, we were able to pre order bottles of wine We wish the tiki bar was still open and that the pool was heated. we arrived the day after the pirate fest ended so we did not get that experience even though we got the wrist bands. Everthing else was fine
Stayed 3 nights in Oct 2023
Response from Brett on 17 Oct 2023
Thank you for the nice rating. We would be grateful if you could share your opinion with some of the other popular review sites and apps. We want as many people to know about our great views and helpful staff!

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2023
Response from Brett on 17 Oct 2023
Thank you for the nice rating. We would be grateful if you could share your opinion with some of the other popular review sites and apps. We want as many people to know about our great views and helpful staff!

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved location pretty clean hotel for the age . Short walk to beach & shopping short drive to Savannah . Fire dept was quickly available when my friend was having chest, arm & back pain & nausea they worked w her until ambulance came. Come to find out she was having an heart attack. She’s on road to recovery.
Stayed 2 nights in Oct 2023
Response from Brett on 16 Oct 2023
I'm glad you were able to get help when you needed it, and that your friend is recovering.

6/10 Okay

Rosalinda

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Brett, General Manager on 15 Oct 2023
Thank you for taking the time to leave us a rating. Next time you're in the area, please consider staying with us again and giving us a chance to raise your rating from 6 out of 10, to a perfect 10/10.

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that you read any of your reviews….. but a Hotel Tybee was the worse hotel I ever stayed in. It was dirty, old, water leaked all over our balcony from air conditioning unit, which was rusted and rotted at the bottom, no food, restaurant or coffee offered.
Stayed 7 nights in Sep 2023
Response from Brett, General Manager on 15 Oct 2023
We are so sorry that you didn't enjoy your time with us more. Please know that we do read every review, and take each and every one seriously.