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Reviews of Air Terminal Hotel

3 out of 5
Air Terminal Hotel
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1002 reviews" "
Rating 8 - Good. 375 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chiew Hoong

Travelled with family
Liked: Cleanliness
It is a basic hotel and is okay to stay overnight for transit purpose .
Stayed 1 night in Apr 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jessee

Liked: Cleanliness, staff & service, property conditions & facilities
The location is so convenient. Our room was clean and the staff were very kind when we checked in.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is so convenient being right on top of the domestic terminal. The room was spacious and was ideal for what we needed. Free access to the ofuro in the airport and complimentary breakfast were nice additions.
Stayed 1 night in Mar 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience for early flight
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The location and price were is best part of this hotel. It's access to a good food and shopping is a plus.
Stayed 1 night in Mar 2024

10/10 Excellent

wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient for transportation and dinning/shopping. Highly recommended!
Stayed 1 night in Mar 2024

8/10 Good

Dejan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Hui Mean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, breakfast was included and it was good. very convenient as we arrived late at night.
Stayed 1 night in Mar 2024

8/10 Good

Jirush

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place for leisure before the flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Rob

Stayed 1 night in Mar 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect place to stay for my ski trip to Niseko. The property is awesome and staff very professional. Able to get just about anything I wanted in the morning before the bus as the airport has so much available. Will definitely stay again!
Stayed 1 night in Mar 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to easily get off flight and crash while recovering from jet lag! Staff is very professional and speaks English.
Stayed 1 night in Mar 2024

10/10 Excellent

SUPORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jul 2023

8/10 Good

Idy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Stayed 1 night in Feb 2024

6/10 Okay

Haig

Liked: Cleanliness, staff & service
Honestly, it’s a place to sleep and that’s about it. The restaurants and shops in the airport begin to close at 8pm. After that, your options for food are limited to instant ramen and pocky. Facilities rating got dinged for the below average breakfast. View of the runways and gates, on the other hand, was a plus.
Stayed 1 night in Feb 2024

8/10 Good

Ewen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always hotel is good for transiting with comfortable rooms good buffet breakfast and the onsen pass is also well worth using.
Stayed 1 night in Feb 2024

8/10 Good

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very convenient, great to stay so close to the area where you fly out for convenience and peace of mind.
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy hotel in the airport. Totally quiet, and very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is unbeatable if transferring or traveling through New Chitose. However their included breakfast rivals five star hotels.
Stayed 1 night in Feb 2024

4/10 Poor

Koji D

Business traveller
Disliked: Amenities
Front staff especially check in wa too bad
Stayed 1 night in Feb 2024

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Attached to the terminal, super convenient. Very good breakfast. It's spacious and quiet, highly recommended. Also very close to the railway station.
Stayed 1 night in Feb 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located inside the terminal, with a onsen.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is actually inside the Airport! This makes it very convenient for late or early flights. They also had a wonderful breakfast included with the room. We were only able to get single rooms but that worked out fine.
Stayed 1 night in Feb 2024

10/10 Excellent

Ivy

Stayed 1 night in Feb 2024

8/10 Good

Carmine

Travelled with partner
Liked: Staff & service
it was at the airport which was very convenient for me and wife
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Liked: Staff & service, amenities, property conditions & facilities
Onsen and a wonderful breakfast included. Very easy access @ airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Fang Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return staying. This time round, front desk explained the onsen facilities which is not within the hotel but within the airport and its requirement to get the spa ticket before the onsen. The onsen is good; there is open air bath. Breakfast served with salmon sashimi. Good location for accommodation before flight, especially there is a need to do last min shopping. I did all my shopping at the airport and have a good sashimi meal in a good restaurant at the airport too.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised at what a comfortable and large room we had. This is a fantastic option if you need to stay at the airport.
Stayed 1 night in Feb 2024

8/10 Good

Siew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa / onsen is not at the hotel premise, but within walking distance.
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Stayed 1 night in Feb 2024

10/10 Excellent

Lynette, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Phillip William, Mclean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except breakfast was sub par
Stayed 1 night in Feb 2024

10/10 Excellent

Cress

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alys

Stayed 1 night in Jan 2024

8/10 Good

KATHY

Stayed 1 night in Jan 2024

10/10 Excellent

Sunghee

Stayed 1 night in Jan 2024

10/10 Excellent

Emiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient clean very kind service very appreciate all of us nobody complaining
Stayed 1 night in Jan 2024

8/10 Good

HEIDI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is attached to the airport terminal and within a walkable distance from the arrival at the airport. The hotel room is clean but small which is expected. The buffet breakfast is great - lots of varieties and the food tastes good! I would recommend it if you need a hotel to stay overnight for transfer next day.
Stayed 1 night in Jan 2024

8/10 Good

Ling, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

EMIKO

Stayed 1 night in Nov 2023

10/10 Excellent

Lucio Genes

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel with killer breakfast buffet and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Toby, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient after a long flight
Stayed 1 night in Jan 2024