Seasonal outdoor pool, pool loungers

Reviews of Porto Fira Suites

4 out of 5
Porto Fira Suites
Caldera Cliff, Santorini, Santorini Island

Reviews

9.4

Exceptional

Rating 10 - Excellent. 227 out of 300 reviews" "
Rating 8 - Good. 50 out of 300 reviews" "
Rating 6 - Okay. 12 out of 300 reviews" "
Rating 4 - Poor. 5 out of 300 reviews" "
Rating 2 - Terrible. 6 out of 300 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful views, helpful staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

jacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our view and location..so beautiful and very friendly staff.. very attentive and helpful. Would highly recommend
Stayed 3 nights in Dec 2023

6/10 Okay

Narsimha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was terrible providing help to reach hotel during check in and even check-out was more terrible experience
Stayed 2 nights in Nov 2023

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property had an amazing view and malina was very nice. Our bartender was incredible as well. The concerns i had was the smell of the suite maybe it was European plumbing but it always smelled in our room horribly, the bed was so hard, we couldn’t enjoy the hot tub because there was so much chlorine in it that our eyes just burned so we only used it once, they offer breakfast daily but after the second day we decided against it because the guy knocked ok our door to see if we were done like we had a time limit to eat. That annoyed me so we opted to not take breakfast anymore while we were there. It was our honeymoon and Greece is amazing i will choose a different hotel when i go back.
Stayed 7 nights in Oct 2023

10/10 Excellent

Ali

Stayed 3 nights in Aug 2023

10/10 Excellent

jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel. room had a spectacular view. breakfast was very good. staff was very helpful. close to shopping and restaurants (after you climbed the many steps to get there– my legs are now in great shape!)
Stayed 7 nights in Aug 2023

10/10 Excellent

Arash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly with good advice on restaurant choices and accommodating transportation needs to and from the airport and ferry. The proposals an amazing view and the pool was very nice. If you have mobility issues, then this property is not for you as it is on the hills with many steps.

8/10 Good

Alvin, Brighton

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good views. Lots of steps. Helped with luggages. Good food and drinks. Pool was a bit dirty.
Stayed 3 nights in Jul 2023

4/10 Poor

Viorika

Liked: Property conditions & facilities
Disliked: Staff & service
Very little value for the price
This pricey hotel had only a few good things to offer - a clean nice room and a beautiful view. However, I expected more given the price I paid. Room - two out of three windows were broken (they would not fully close and lock), which of course was not safe - we have only stayed for one night, so I just pointed this out at check out. There was also a weird smell, I can't quite define it, but could be some lingering sewage smell, even in the bedroom. Breakfast was underwhelming, it was good on paper, but the freshness and quality of the food were disappointing (baked goods were out of the bag, fruit - a very modest portion for two people, eggs too watered down (I asked for scrambled). I also had to ask for milk for the coffee, which got cold by the time I got the ice-cold milk. Basically, it was a regular motel breakfast and not a $ 700-a-night stay type of food. Oh, and if you were to ask for some more coffee capsules during your stay, you would have to pay 2 euros per capsule!!! There are a lot of stairs leading to the room, but no porter service was offered to us. The pool is tiny, no service there. When checking out I was asked if I wanted to leave a tip for the housekeeping or reception (!!!) It was like a cherry on top of the cake of the terrible experience I had there. Again, the view and the room itself were great, but overall this was not worth it. So glad I only booked it for 1 night!
Stayed 1 night in Aug 2023

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were amazing. We were upgraded to the best room they have, it was awesome. The view is breathtaking and the location couldn’t have been better! Thank you to all the staff, top notch service and extremely friendly.
Stayed 3 nights in Jul 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and staff!
Stayed 3 nights in Jun 2023

10/10 Excellent

Belinda, Dombarton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, beautiful view. Excellent staff & service, great breakfast. Clean, quiet, comfortable and spacious.
Stayed 4 nights in May 2023

10/10 Excellent

Matthew James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The photos are a true representation of the hotel. It’s gorgeous! We had bad weather and there wasn’t a single sunset because if this but we still thought the hotel and place was gorgeous. Be warned. You’ll be climbing 100’s of stairs every time you leave the hotel to go anywhere. Bring comfy shoes!
Stayed 4 nights in May 2023

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view!!
Porto Fira did not disappoint in any way! It is a lovely, well maintained hotel with stunning views!! Each staff was exceptionally helpful. We would definitely recommend staying here!
Stayed 2 nights in Apr 2023

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great section of Fira, close to everything in this section of Santorini to explore on foot. It’s location is also ideal for those looking to explore other areas of the island. The room had an amazing water view with great sunsets and the caldera. The hotel staff was very helpful with taking our luggage up and down the numerous steps and the front desk did a great job helping to set up tours and restaurant reservations. The bartender was very friendly and made great fresh cocktails. The pool was small but plenty big for the hotel and to cool off after a long day of exploring. Overall, a great stay for our family of four.
Stayed 6 nights in Apr 2023

10/10 Excellent

ERICK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and staffs were amazing. Angela, the front desk, helped us with nearby restaurants, cruises, and book our driver to the port.
Stayed 3 nights in Mar 2023

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our whole experience from the transportation from the airport to the ease of check-in. Very informative about all the nearby activities and even gave us info on the boat excursions and when to book so we wouldn’t miss this opportunity in our 3 day visit. The bartender was fun and kept us fed and hydrated! We were upgraded and had an amazing room with beautiful views of the Aegean Sea and volcano. We were able to walk to the restaurants and shops. We visited just before the busy season begins so we had the best service wherever we went. We definitely plan to return. Amazing stay and trip. Santorini is a place for couples and adults willing and able to walk- lots of steps on the cliff to get up to the restaurants and shops, but definitely worth it to see the views! Truly amazing.
Stayed 3 nights in Mar 2023

8/10 Good

mirza, Houston

Travelled with family
Liked: Staff & service
Modern minimalist designed rooms with iconic views of the caldera. Be prepared to climb up and down several steps to access the property.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, very welcoming and helpful staff!
Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff was helpful and efficient.
Stayed 2 nights in Sep 2022

10/10 Excellent

Nicholas, Aledo

Stayed 2 nights in Aug 2022

2/10 Terrible

alex

Travelled with partner
Disliked: Staff & service
The jacuzzi tub and power was off for 2 days. The manager offered zero compensation and said it wasn’t his problem. Had workers come in and out of our room for 2 days as well
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Stayed 3 nights in Jul 2022

6/10 Okay

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Porto Fira
Be prepared for about 80 steps to your room... then another 80 to the street level. Not much privacy, but good service
Stayed 2 nights in Jul 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property. Great bartender on staff.
Stayed 3 nights in Jun 2022

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can't say enough about Porto Fira. The service was amazing and everyone who worked there was super kind and accommodating. Angela, who worked the front desk, booked everything from dinner reservations (which isn't overly necessary unless you want a very specific place at a specific time just because there are SO many options) to excursions (highly recommend the boat cruise and scuba diving, as well as renting an ATV to wander the island!). The rooms are lovely and the view is stunning from no matter where. There are a lot of steps, but this is very normal for Santorini as it's built into the side of a cliff. Not too many places in Fira or Oia that don't have steps but have that view! Porters are amazing and somehow carried our two suitcases (100lbs) up and down all the stairs while we struggled to carry ourselves lol All-in-all, highly recommend! We would love to go back.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jocilli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were great and helpful. The room was clean when we arrived and it was kept clean throughout our stay. We really cannot say anything about this facility. When we return to Santorini, we are definitely going to stay here. I want to say thank you to all the staff at Porta Fira for making our vacation memorable and enjoyable! We also love the bartender Dionisis, the cocktails were good and the food was good!
Stayed 7 nights in May 2022

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay at Porto Fira. It was in a great location in Fira, the staff was incredibly friendly and helpful, and the breakfast served was very nice. There were only two downsides. First, having to walk up and down the steps to get to the hotel from the main part of Fira was kind of a pain. If you are older or have trouble getting around do not stay in a hotel in the cliffs where you have to walk down steps to the hotel. This was never stressed in some of the Santorini websites we reviewed. Second, our room was quite small even though we had a "deluxe" room.
Stayed 2 nights in Apr 2022

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Nicholas Joseph, marlborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous set on the side of the caldera cliffs in thira/Santorini. The views are spectacular and staff will go out of their way to be friendly and help with any issues that may arise on your trip. We stayed in the jacuzzi suite and it was beautiful. Its a long way down and up but unless you do no research before your trip this is expected.
Stayed 5 nights in Dec 2021

10/10 Excellent

Krishna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views - centrally located in Fira, Good Breakfast delivered daily - fresh and lot of options .. Angela at front desk was v helpful with all requests.
Stayed 3 nights in Nov 2021

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and nice views from the room we were staying.
Stayed 4 nights in Oct 2021

10/10 Excellent

Roshni R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing. It was clean, the view was breath taking and the staff was willing to bend over backwards to help us. I would highly recommend you booking here. We booked the deluxe suite and could see the sunset right from our balcony. It’s in part of town but secluded enough to where you have some privacy.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were breathtaking! Staff was friendly and extremely helpful when navigating travel on island, reservations and COVID testing when returning home. Would definitely book with them again!
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming, accommodating, helpful, informative, friendly and nice. Rooms were clean. The view from our room was beautiful. We didn’t want to leave. Def coming back here over and over again.
Stayed 4 nights in Jun 2021

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mystical and Amazing
We had the most wonderful experience at this hotel. The staff was very hospitable and friendly. Sarah, the manager was simply amazing. Our room was immaculate. The views were spectacular. We would highly recommend this hotel.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Super friendly and helpful staff. It is very much like the pictures (you won't be disappointed).
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with incredible Caldera views !
Fabulous location , superb views , clean and nice hotel with Covid measures in place and with well appointed suites . They upgraded us on arrival - always a bonus and gave Us a late checkout as the next guest was in due much later. Staff were extremely helpful , professional and courteous , Christina and Sara were fab and so were the helpers and cleaners . Breakfast was sumptuous with every detail taken care off. Will stay there again - a resounding YES!!!
Stayed 6 nights in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2020

8/10 Good

Greg, Switzerland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was really good, really central. The view from the terrace is very nice. Friendly receptionnists. Breakfast was definitely below average so was the bed quality as well.
Stayed 5 nights in Oct 2020

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World-class service
The room and view was beautiful, the breakfast perfect and lovely touches like the toiletries but what makes this really special is the front desk service. Christina and Sarah are amongst the best service I've had anywhere - they were amazing and recommending and arranging things with Sarah in particular going way above and beyond at advising us and booking a ferry when our flights got cancelled.
Stayed 5 nights in Oct 2020

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairs with a view!
We were upgraded and enjoyed our spacious suite. Gotta Love stairs - but that is true of anywhere with a view in Santorini!
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

8/10 Good

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020