This hotel is a disaster, in your website it didn’t say that the hotel is under renovation, I paid for king size room and it was too noisy because the renovation, I requested to change my room and what I got it’s a 2 single beds room and that was unacceptable, I paid for king size bed room, and the new room was noisy too, I could hear what’s going on next door specially if my neighbor takes a shower, for an almost usd300 per night in average, the hotel put me in the old tower. Another thing on the 2nd night
I’m a gold member of yours and That didn’t help so much, what I got is free bearkfast and the hotel offered me to change the last night the room but it was too late for me, I won’t ever stay here again, I have to recognize that at least I got a late check out until 2pm