Outdoor pool, pool umbrellas, pool loungers

Reviews of Hotel Tropical

3 out of 5
Hotel Tropical
C/ Cervantes, 28, Sant Antoni de Portmany, Ibiza

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 194 reviews" "
Rating 8 - Good. 70 out of 194 reviews" "
Rating 6 - Okay. 41 out of 194 reviews" "
Rating 4 - Poor. 13 out of 194 reviews" "
Rating 2 - Terrible. 4 out of 194 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

ERIC

Travelled with group
Liked: Property conditions & facilities
The breakfast was limited for vegetarian options. The staff very helpful rooms immaculately clean. No entertainment
Stayed 4 nights in Sep 2023

10/10 Excellent

Juliena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't fault anything with this hotel and service. Also cheapest pint we found in Ibiza.. €3.75 a pint.
Stayed 4 nights in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night just as a place to crash, room was pretty basic, but comfortably enough. You get what you pay for! The woman on reception was fantastic, extremely accommodating. Would definitely stay again.
Stayed 1 night in Aug 2023

4/10 Poor

Patrick

Stayed 1 night in Aug 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for what you pay
Great location. Close to beach, strip and bus station. Breakfast average. Security guard was a little strange. There is a no music rule, but i heard music being played, i just kept getting warned. Receiptionist amazing
Stayed 7 nights in Jul 2023

10/10 Excellent

Diane

Stayed 7 nights in Jul 2023

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great - let down by service.
The one thing which let the stay down was the 'scowl' on the face of the lady clearing plates on the evening meal. We also had to ask a number of times for a drink. Not welcoming and wouldn't eat again in their restaurant. Otherwise the hotel is great. 5 minutes from the west end and centrally located for all San Antonio has to offer.
Stayed 3 nights in Jun 2023

10/10 Excellent

MOHAMMAD NABIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay
Good basic-fresh breakfast, night guards are very friendly and helpful like other stuff :)
Stayed 3 nights in May 2023

8/10 Good

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Been here a few times now and they just get everything right. Very clean & comfortable with a central location.
Stayed 4 nights in Jun 2022

4/10 Poor

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noise
It is noisy!! You hear people in their rooms, you hear everything outside, you hear people in the corridors!!! The dinner ams breaks was not the best bur we had the breakfast more.
Stayed 6 nights in May 2022

10/10 Excellent

Emilio José

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

RA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to hotel in San Antonio
Loved my stay here, this is my favourite hotel to stay in (I've stayed here 3 times and have booked another 2 stays). The rooms are clean, spacious, modern and comfortable. Looks like the rooms have had a refresh recently too. I always stay Half-board here, plenty of options for breakfast and dinner, which makes my holiday pain free. Hotel has very fast WiFi. It is in a great location, less than 5 mins to the strip, 5 mins to the egg, 10 mins to Golden Buddha, 5 mins to Cafe Mambo/Sunset Strip and out of the way enough to not be disturbed by external noise. The pool area is great too. Finally, the staff were very friendly and accommodating, I needed to extend my stay and they made it very easy for me to do so and at a great price.
Stayed 4 nights in Jun 2021

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Karis

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2020

10/10 Excellent

Edward

Stayed 4 nights in Oct 2019

6/10 Okay

Joe

Travelled with group
Disliked: Staff & service
Security guard is
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, close to everything, and breakfast was fantastic. Staff are all so friendly and welcoming and helpful, i would definitely stay here again. thank youuu hotel tropical. !
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Would 100% recommend - Ideal location.
Stayed 7 nights in Sep 2019

8/10 Good

M A

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Our room had no cooling whatsoever.. they sent a technician who did literally nothing... It's was 38°c and we were without any cooling..
Stayed 2 nights in Aug 2019

8/10 Good

Nishant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great place to stay. Staff are really friendly and a great location! Rooms are good too with comfortable beds and clean modern bathrooms. Would definitely stay here if i was to stay in San Antoni again.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, Great Location
The hotel staff were all great. Especially Emanuel and the great security guy Juan. They were always cheerful and great service with a smile. Swimming pool , bar and Gym were located across the road so not in the same building but it's just across and the advantages would be that the noise is contained in that area. Unfortunately the sound proofing within the hotel rooms are not great. You can literally hear your neighbours have a full on conversation. So if you are looking for a quieter kind of holiday then I don't recommend it. We were fine due to the fact that it was a party holiday and chose the location and price. Balcony doors will keep the street noise out. Just not the interior walls. The hotel has good security and you feel safe at all times. If your flight is late in the evening then you might be given a room for half day at 65 euros which we took advantage of until 6pm. If you are expecting pool view from your room then it will need to be above 2nd or 3rd floor or higher with balcony.
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
If you are young it's fine for your first trip to gomorrah ... I mean Ibiza. It was clean, surprisingly civilized and quiet on 1st floor. They get you on all extras like drinks, safe, towels but printing and WiFi internet is free. Overall no negatives.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 3 nights in Jun 2019

10/10 Excellent

Harry, Brussels

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Tropical was a nice and quite hotel with very friendly staff, who where always helpful and available 24hrs. The location was also great and close to all necessary amenities and restaurant/ bars/clubs are all a walking distance away. The room cleaning sometimes took a little long to get fresh towels in the rooms, but possibly because they are so many rooms and people checking in and out often. It is also a little difficult to have guests over, this is also possibly to limit the noise as this is not a party hotel. All in all we had a good stay at hotel tropical and would stay here again in future.
Stayed 6 nights in Jun 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent staff, very helpful and nice. Great location. Clean hotel. Stayed a few times before, no doubt ill stay again.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
The pool was across the road from the hotel. Not all rooms have a balcony which was strange.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very decent 3 star hotel, very clean, good food and excellent staff. Will be back.
Stayed 2 nights in Jun 2019

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel with GREAT staff!!!
This hotel exceeded my expectations to what I was expecting for a 3 star hotel. The service offered, room and staff were exceptional! We were greeted with a smile by the receptionist (Perpeti) and upgraded to a balcony room even though we paid for a non-balcony room - Thank you!!! Our room was very clean with toothbrush, comb, clean towels and bathroom was spotless! The bathroom was very new and the rain shower was the best - I absolutely enjoyed having a shower everyday! The breakfast was nice and had a good selection on offer everyday. The breakfast team were absolutely fantastic - Jose, Paqui & Carmen! They greeted everyone with a smile and went above and beyond to make sure we were all fed properly. Paqui was my absolute favourite - she greeted us warmly with a beautiful smile every morning and always asked if we needed anything. This hotel is near everything - lots of places to eat, 5mins to the Westend area, 8mins to Calò des moro beach, 13 mins to Cap Blanc Aquarium. We were able to use the shower room to have a shower and freshen up before a late flight back home and it was spotlessly clean too - Thumbs up to Hotel Tropical for a wonderful service like this one! Even 4&5 star hotels don't have the service to use a shower room after you check out. We had a pleasant stay and enjoyed our 4 nights and 5 days at this hotel and we will definitely stay here again when next we visit San Antoni. I highly recommend Hotel Tropical to everyone visiting San Antoni in Ibiza.
Stayed 4 nights in May 2019

8/10 Good

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless
Nice and very clean room, smells good too all around the hotel. Room not so big but it has a cool vibe. The pool is across the street. Breakfast amazing. Dinner was OK. Polite staff and very helpful and attentive. I was very pleased with my stay.
Stayed 1 night in May 2019

4/10 Poor

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely staff. But noisy!
If staying, don't stay 1st floor. Main road means that can't keep windows open and still woken through night with noise. Also thin walls mean can hear snoring from adjacent room. Staff are lovely, but would not stay again.
Stayed 7 nights in May 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls aloud
Well located for local area Excellent value
Stayed 3 nights in Sep 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great long weekend at the Tropical
Stayed at hotel Tropical on my daughter’s hen party weekend. Wasn’t expecting much for the price we paid and was thrilled to bits with the hotel,it was absolutely spotless, the staff were lovely, breakfast was nice as was the pool area and location, 10 mins from the centre and sea front. Wouldn’t hesitate to stay again.
Stayed 3 nights in Sep 2018

10/10 Excellent

Craig

As good as always
We had another fantastic stay at the hotel and it’s lovely to be recognised as returning guests by the staff. The hotel is central to all things lively in Ibiza, this attracts people that like to enjoy themselves and of course people enjoy a drink and music with some partying, this is managed by the hotel to make sure it isn’t causing disruption to others. I would recommend going half board for the price difference, breakfast is always good and the dinner is fine, particularly themed nights. The hotel is very clean, the room was cleaned each day and it was nice to come back from a hot day to fresh towels and everything being clean. It’s also very safe and I was happy to leave my phone visible to charge when at the pool. You also don’t need a key to operate electric so the air con can be left on to cool your room when returning. The staff are great, always happy to help with extra requests etc and they love to see returning faces. Can’t wait to do it all again.
Stayed 5 nights in Aug 2018

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great for the price!
Really pleasantly surprised with this hotel, it was cheap and we didn’t know what to expect. The room was nice and big and clean, great friendly staff, good food and a great pool.
Stayed 3 nights in Aug 2018

10/10 Excellent

R, London

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Great hotel, really nice big pool and generous breakfast buffet with everything you could want. Only thing I'd say is that it seems as if they didn't change the bed sheets but just made the bed when they cleaned the room as there was lipstick on my pillow (probably my own) during the whole stay. Also would be good if the aircon was a little bit stronger. There was also a really rude man at the pool who wouldn't allow you to bring in your own bottled WATER and would take them off you as you go to the pool which seemed really odd. I understand not allowing alcohol but surely unopened bottled water should be allowed to make sure people stay hydrated in the heat? Other than that it was great and we really enjoyed our stay. The only reason I've ticked that I wouldn't recommend it to a friend is that we also stayed in another hotel during our stay in Ibiza and I preferred slightly and would recommend first, however Hotel Tropical did have a much bigger nicer pool.
Stayed 4 nights in Jul 2018

10/10 Excellent

Samuel Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top quality hotel for the price
Stayed 1 night in Jun 2018

10/10 Excellent

Lisa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to central San Antonio. Room spacious and very clean. Staff friendly and always willing to help. Excellent breakfast buffet - catered for all.
Stayed 5 nights in Jun 2018

10/10 Excellent

Simon E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibiza. Groovy Odessy. Betuifull
Yes hotel tropical was a nice clean and very. Friendly hotel. It is my second time there would definitely recommend it to anyone. Very clean. Room was cleaned every day. Simon Inverary from Birmingham. City fc
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach. Dinner manager was really good. Dinner was okay and not much varities for vegetarian people. Breakfast was good.
Stayed 1 night in May 2018

10/10 Excellent

Martin, Brighton

Liked: Staff & service, property conditions & facilities, room comfort
For the price, you can not argue with this place. Lovely staff, clean room, great breakfast and great location. Not for everyone, as it’s got a young clientele but absolutely lovely staff and very very well priced
Stayed 1 night in May 2018

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel. Clean & modern. Easy on the wallet. Super location. Pool area was ok, loungers were a bit tired but comfy enough. Pool bar did great snacks & drinks at reasonable prices. All staff were fab, especially the night desk clerk. He was so friendly & welcoming. Would definitely recommend this hotel. Thank you Hotel Tropical 👍👍
Stayed 3 nights in May 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

laura , england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very clean.
My self and three others had a fantastic stay at hotel tropical. Staff very helpful rooms and pool very clean.
Stayed 3 nights in Aug 2017

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tropical
Ace hotel but review your security staff! Serious issues!
Stayed 2 nights in Aug 2017