Meeting facility

Reviews of The Gritti Palace, a Luxury Collection Hotel, Venice

5 out of 5
The Gritti Palace, a Luxury Collection Hotel, Venice
Campo Santa Maria Del Giglio O Zobenigo, Venice, VE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 226 reviews" "
Rating 8 - Good. 33 out of 226 reviews" "
Rating 6 - Okay. 9 out of 226 reviews" "
Rating 4 - Poor. 4 out of 226 reviews" "
Rating 2 - Terrible. 3 out of 226 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gritti Palace never ceases to astound. It is is a hotel like no other, where the service is of the highest quality
Stayed 4 nights in Dec 2023

10/10 Excellent

lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Sep 2023

10/10 Excellent

Larry

Service was excellent, room was superb
Stayed 2 nights in Aug 2023

10/10 Excellent

Kristin

Stayed 2 nights in Aug 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 2 nights in Aug 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
One word - awesome. Staff are able to read your mind in terms of understanding your needs!
Stayed 3 nights in Jul 2023

10/10 Excellent

RICHARD

Liked: Cleanliness
excellent service and great location
Stayed 1 night in Jul 2023

10/10 Excellent

Nilkanth A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, room is magnificent, people are very nice and respectable, they accomodated what we needed.
Stayed 3 nights in Feb 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic Hotel
Stayed 5 nights in Sep 2022

10/10 Excellent

ERNESTO

Stayed 3 nights in Aug 2022

10/10 Excellent

Afrika, Sherman Oaks

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and hotel
Stayed 2 nights in Aug 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night is a suite overlooking the grand canal. We were upgraded to a larger suite by Carlotta on reception. All staff were amazing. Hotel is amazing. A real experience of Venice. Beautiful hotel. Would recommend and will definitely go again. Rooms are on the expensive side but if you can afford it it is worth it.
Stayed 1 night in Jul 2022

10/10 Excellent

Juan, Corte Madera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Classy Hotel but, the staff at the reception area is just magnificent Thank you, Grazie, Obrigado
Stayed 2 nights in Jun 2022

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed 2 nights in Dec 2021

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourself to luxury
You definitely get a strong luxury feeling when you stay at the Gritti Palace. You definitely pay a high price for it, but worth it to splurge every once in a while.
Stayed 1 night in Dec 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fabulous Couple Getaway
Absolutely Fabulous Couple Getaway
Stayed 4 nights in Aug 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon luxury!
What an incredible experience. Truly one of the finest hotels in the world..honeymoon trip did not disappoint. The property was beautiful, our canal view room was upgraded for us for our special occasion. Everything about the hotel and service oozed luxury. Memories of this hotel will stay with us for years to come.
Stayed 3 nights in Apr 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Hashem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
Everything was perfect
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venezia luxury
Excellent comfortable five star property with good food and consistent service
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!!!
It was an amazing week that we spent at the Gritti Palace. I highly recommend this hotel if you are staying in Venice.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service from start to finish. Would highly recommend.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously Amazing.... a beautiful hotel, bedroom, bar.... truely authentic staff....
Stayed 2 nights in Nov 2019

10/10 Excellent

Namrata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A time to remember
Great
Stayed 2 nights in Nov 2019

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly and the hotel and it’s location are superb. The concierge in particular was FANTASTIC. Downsides - The restaurant is over priced and the food is average. You pay premium premium prices for run of the mill food.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The picture’s on listing do not match that of the actual rooms. When I spoke up about this at check in the were very rude. Treated us rude the entire stay.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotel , excellent location and friendly staff
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

ARKADY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Loved being dropped at our hotel from the water taxi. Rooms are lovely
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Famous for a Reason!
Beautiful famous hotel in prime Venice.
Stayed 2 nights in Feb 2019

4/10 Poor

KELVIN, Hong Kong

Liked: Cleanliness
Over price compare with their services, it was more historic than luxury. The standard compare with other luxury hotel in Monaco was far away !
Stayed 2 nights in Feb 2019
Response from Paolo Lorenzoni, General Manager on 13 Feb 2019
Dear Guest, Thank you for providing us with this additional feedback. We are very saddened to learn that our previous correspondence did not help in changing your perception of our services, and we wish to thank you for having expressed once again your opinion that we respect very much. We hope we will have another chance to welcome you back in the future and to deliver to your expectations. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb experience Our third visit and it did not let us down
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, historic hotel
Beautiful, historic hotel with a great location within walking distance of St. Marks Square, shopping and eating. On the Grand Canal so travel to anywhere in Venice was convenient and easy. And great restaurant and bar in the hotel on the canal. Superb stay!!
Stayed 2 nights in Aug 2018

10/10 Excellent

Nayef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE Gritti Palace still the ICON of Venice
My stay was Magical and the weather played to our favour it was my wife’s birthday and they lived up to the occasion. Red roses were sent from the hotel as gift and my 2 year old daughter found a little lion toy as a gift. Wonderful hospitality by Staff and fantastic recommendation by concierge. Food & beverage in the terrace and breakfast was 10/10 only one incident happened it’s my fault not to request a later check out reception is a bit pushy with 12 noon departure. Apart from that Thank Gritti Palace for a wonderful time as usual.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
glorious hotel on the canal,wonderfully appointed.
A special treat given the prices but a glorious place.
Stayed 3 nights in Apr 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sarah, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Venice
We had four wonderful days in Venice. The Gritti Palace was a huge part of that experience, from the welcome off of the boat at the door right through until we left. Whilst the room was a little smaller than expected, it had everything we needed. The bathroom was gorgeous, and the housekeeping and turndown service took care of everything. Breakfast was wonderful, and we had a great start to each day overlooking the Grand Canal. The terrace on the Canal was perfect for an afternoon re-charge each day. The spa is stunning - we should have been more organised to have treatments arranged in advance. Arriving back to 12 magnificent red roses in our room on my birthday was a particularly lovely surprise! Location was perfect for us, and we will definitely return to The Gritti.
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and perfect location
Friendly helpful staff, beautiful views from front room , option to dine outside over looking grand canal and great location for walking everywhere. Expensive but worth it! I
Stayed 3 nights in Mar 2018