The property is located in a great location right in the center of things and close to the convention center. While adequate, there are issues, and I am left disappointed. In terms of the overall property,
For communication, Sonder requires you to download their app to communicate with them - no ability to do so on the website. This hotel does not have a front desk or onsite staff (which is fine). What is not fine, there is little help with 'check-in', with essentially just follow the directions. They work, but trying to see the directions in a dark hallway is a challenge. Though the 2 texts in addition to email about asking when I would leave the property were intrusive.
For the condition, it was o.k., the security was not. The restaurant next door shares the elevator. Often I would come back and the door would be propped open - people could just walk in. Sometimes the elevator would be full of buckets of ice (without people) transporting food / beverage for the restaurant. For the condition, it was clean enough, but there was black mold in the bathroom (by the shower head, and between the sliding doors to the shower).
Overall, apart from the issue with the security I would stay there again if the price were right due to the convenience and size of the apartment. I'm also not impressed with Sondor and wish they were a bit more responsive and available. While they might get back with an issue, it could be an hour or two . . . not great if your access code doesn't work