Outdoor pool

Reviews of Humphreys Half Moon Inn

3.5 out of 5
Humphreys Half Moon Inn
2303 Shelter Island Dr, San Diego, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1142 out of 1766 reviews" "
Rating 8 - Good. 366 out of 1766 reviews" "
Rating 6 - Okay. 139 out of 1766 reviews" "
Rating 4 - Poor. 67 out of 1766 reviews" "
Rating 2 - Terrible. 52 out of 1766 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean, and beds were comfortable. Great location!
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Connie, We sincerely appreciate your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found the room to be very nice, and clean, and the beds comfortable. Additionally, we're pleased that you enjoyed our convenient location. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience soon. Thank you for choosing to stay with us here at Humphreys Half Moon Inn.Sergio DaviesGeneral Manager

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful. Staff was great and so kind. Hotel is right on the marina so it was a beautiful walk around the property. Gorgeous place. Would definitely stay again.
Stayed 2 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Adrienne, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our hotel beautiful and enjoyed the exceptional service provided by our staff. Situated right on the marina, our property offers stunning views and an enchanting atmosphere for leisurely strolls. We are thrilled that you had such a positive experience and would be honored to welcome you back for another memorable stay.Sergio DaviesGeneral Manager

8/10 Good

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Clean, great amenities, close to dining options, on marina. Rooms need a bit of updating, but are very clean and comfortable. Only complaint was other guests were extremely loud day and night with 8 or more kids running around unsupervised. They overtook most of the amenities the entire time we were there, so we were not able to use hot tub or fire pit spaces. Staff called one of the rooms to ask if they were ok, rather than tell them to be quiet during sleeping hours (after 10 pm). Despite the noisy few families, I would recommend this place.
Stayed 4 nights in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Kara, Thank you for sharing your recent stay at Humphreys Half Moon Inn. We are delighted to learn that you found our accommodations well-maintained and offering excellent amenities. Being conveniently situated near various dining options and overlooking the marina certainly enhances the overall experience. Our team works diligently to ensure cleanliness and comfort, and it's gratifying to hear that aspect was to your liking. Your feedback regarding noise disturbance from other guests is duly noted. We apologize for the inconvenience this has caused during your relaxation time, and we will address this concern with our associates to ensure a more serene environment for all guests. Nonetheless, we're glad to know that despite this issue, you would still recommend us. We look forward to the opportunity to host you again and provide you with an even more enjoyable stay.Sergio DaviesGeneral Manager

8/10 Good

Milica

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 6 nights in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Milica, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Humphreys Half Moon Inn; we hope to see you again soon. Sergio DaviesGeneral Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the grounds of thos hotel, so beautiful. Staff is very friendly and accomodating.
Stayed 1 night in Mar 2024
Response from General Manager on 22 Mar 2024
Dear Amy, Thank you very much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed the picturesque grounds of our hotel and found our staff to be both friendly and accommodating. It's our pleasure to provide a welcoming and comfortable atmosphere for our guests, and we hope to have the opportunity to welcome you back to Humphreys Half Moon Inn for another memorable stay in the future.Sergio DaviesGeneral Manager

10/10 Excellent

Robert Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!! Will be back
Stayed 2 nights in Feb 2024
Response from General Manager on 21 Mar 2024
Dear Mr. Abraham, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Humphreys Half Moon Inn. We look forward to your return and wish you all the best with your future travels.Sergio DaviesGeneral Manager

10/10 Excellent

Boen Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Relaxing Place.
Stayed 3 nights in Mar 2024
Response from General Manager on 21 Mar 2024
Dear Mr. Abraham, We are thrilled you had an excellent stay at Humphreys Half Moon Inn, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sergio DaviesGeneral Manager

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tropical vibe and clean rooms. My wife and I have been there twice and loved it both times as a nice little getaway. We tried the restaurant our second trip and the food was very good and not overpriced.
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Christine, We're thrilled to hear that you enjoyed the tropical ambiance and found our rooms to be clean during your recent stays at Humphreys Half Moon Inn. It's wonderful to know that you and your wife have chosen to visit us twice for a relaxing getaway, and we're delighted that both experiences were memorable for you. Thank you for trying out our restaurant during your second trip; we're pleased to hear that you found the food to be delicious and reasonably priced. We hope to welcome you back again soon for another enjoyable stay.Sergio DaviesGeneral Manager

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Erin, Thank you for choosing to stay at Humphreys Half Moon Inn and sharing your rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Sergio Davies,General Manager

10/10 Excellent

Yoly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest service was outstanding. Natalie was professional and knowledgeable. Can’t wait to go back!
Stayed 3 nights in Feb 2024
Response from General Manager on 18 Mar 2024
Dear Yoly, Thank you for choosing Humphreys Half Moon Inn and sharing your experience. We are delighted to know you enjoyed your stay with us and that you liked our courteous associates. We also appreciate you recognizing Natalie for her efforts, and we will share your compliments with her. Thank you again for your feedback, and we look forward to your return visit. Sergio Davies,General Manager

10/10 Excellent

Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Loved the pool area Did not like the $20.00 a day Half Moon Pass charge
Stayed 7 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Perry, Thank you for being our guest at Humphreys Half Moon Inn and sharing your experience. We are glad to know you liked our ideal location and excellent pool area. However, we regret your disappointment with some of our charges. Thank you again for your feedback, and we look forward to your next visit. Sergio DaviesGeneral Manager

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay in San Diego. This place is so cute and everyone is super friendly
Stayed 1 night in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Jeannine, We are thrilled to hear that you enjoyed your quick overnight stay with us in San Diego! Our team takes great pride in providing a welcoming and friendly atmosphere for our guests, and we're delighted that you found our property to be cute and our staff to be super friendly. Thank you for taking the time to share your experience, and we hope to have the pleasure of welcoming you back for another wonderful stay here at Humphreys Half Moon Inn in the future!Sergio DaviesGeneral Manager

10/10 Excellent

Amrita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of downtown San Diego and the marina. The property is timeless, a true classic San Diego Marina hotel.
Stayed 1 night in Mar 2024
Response from General Manager on 16 Mar 2024
Dear Amrita, We are delighted to hear that you enjoyed the stunning views of downtown San Diego and the marina during your stay with us. It brings us great pleasure to know that you found our property to be timeless, embodying the classic essence of a San Diego Marina hotel. Thank you for taking the time to share your experience, and we look forward to welcoming you back to Humphreys Half Moon Inn for another memorable visit.Sergio DaviesGeneral Manager

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very tropical and nice. The room was spacious, updated and very clean.
Stayed 2 nights in Mar 2024
Response from General Manager on 16 Mar 2024
Dear Heidi, We are thrilled to hear that you enjoyed your stay at our Humphreys Half Moon Inn. Our team takes great pride in providing spacious, updated rooms that are meticulously cleaned to ensure a comfortable and pleasant experience for our guests. Thank you for taking the time to share your positive feedback, and we hope to welcome you back for another enjoyable stay in the future.Sergio DaviesGeneral Manager

10/10 Excellent

Sandra, Rancho Cucamonga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit
Stayed 1 night in Mar 2024
Response from General Manager on 15 Mar 2024
Dear Sandra, We are thrilled you had an excellent stay at Humphreys Half Moon Inn, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sergio DaviesGeneral Manager

8/10 Good

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms are slightly dated but the grounds and staff make up for it. Pool is a lot of fun! The harbour front views and grounds were a unique touch. Overall good hotel, with spectacular Location and grounds that provide all the conveniences expected of a hotel but the uniqueness and laid back vibe of a resort - all 10 minutes from major attractions!
Stayed 3 nights in Mar 2024
Response from General Manager on 15 Mar 2024
Dear Sam, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the unique charm of our harbor front views and well-maintained grounds, as well as the attentive service provided by our staff. Although we regret not meeting some of your expectations with the look and feel of your room, we're glad that the overall experience met your expectations. It's fantastic to know that you had a lot of fun at the pool and appreciated the convenient location, which offers easy access to major attractions while still providing a laid-back resort atmosphere. We appreciate your patronage and hope to welcome you back for another memorable stay in the future.Sergio DaviesGeneral Manager

10/10 Excellent

Teri Jo

Travelled with partner
Nice area. Right across from the Bay. Restaurants in walking distance as well. Room was nice and clean. And the bed was comfortable. I would definitely stay again.
Stayed 5 nights in Mar 2024
Response from General Manager on 14 Mar 2024
Dear Ms. Jo, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our convenient location, situated just across from the Bay, and found our surrounding restaurants within walking distance to your satisfaction. It's wonderful to know that you found your room to be clean and comfortable, especially appreciating the quality of the bed. We're thrilled to hear that you would consider staying with us again in the future. We look forward to welcoming you back to Humphreys Half Moon Inn for another pleasant stay.Sergio DaviesGeneral Manager

6/10 Okay

Tami

Travelled with partner
Liked: Staff & service
Great location. Unfortunately, there are alot of ongoing renovations so the pool bar is not open. Workers and backup beeping trucks start before 8 am. Today we had gravel delivered at 7:30 am right outside our room. When we went to the bar for happy hour we were told it was closed for a private function so we had to go to the hotel next door. Maybe we'll stay there next time
Stayed 3 nights in Mar 2024
Response from General Manager on 14 Mar 2024
Dear Tami, Thank you for staying with us and for writing a review. We apologize for the inconvenience caused by the ongoing renovations at our outdoor Tropical Pool Bar during your stay with us. We understand the importance of a peaceful environment for our guests and regret any disturbances caused. Please know that this is mentioned on our hotel's website. Your feedback is invaluable to us and we hope to have the opportunity to welcome you back and provide you with a more satisfactory stay.Sergio DaviesGeneral Manager

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here one night, beds were comfortable, room was plenty large for our party of 6 (3 adults 3 kids). Grounds have a tropical vibe, felt more like Mexico! Kids loved the pool and the hot tub was actually hot. Would not hesitate to stay here again!
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Julie, Thank you for choosing Humphreys Half Moon Inn for your San Diego visit. We are delighted you were able to experience our high level of service and take advantage of our excellent amenities. Whether you are here for business or leisure, we love that our guests can enjoy our waterfront location, resort-style activities, modern guest rooms or spacious suites, stellar dining, and stylish event facilities. We hope the next time you are in town you will join us again.Sergio Davies,General Manager

10/10 Excellent

Nanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the atmosphere
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Guest, Thank you for the five-star review of Humphreys Half Moon Inn! We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver an excellent experience to all of our guests, so we celebrate reviews such as yours. Thank you again, and we look forward to welcoming you back soon.Sergio Davies,General Manager

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Love the tropical atmosphere! Property is very well maintained
Stayed 2 nights in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Cheryl, Thank you for your kind words! We are thrilled to hear that you enjoyed the tropical atmosphere of our property. Maintaining the beauty and upkeep of our grounds is a top priority for us, and we're glad it contributed to your positive experience. We hope to welcome you back to Humphreys Half Moon Inn for another relaxing stay soon!Sergio DaviesGeneral Manager

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Humphreys is by far one of my favorite places to stay in San Diego. It’s a beautiful property in a beautiful location. The rooms are clean and comfortable and the staff are very accommodating.
Stayed 6 nights in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Nicholas, We are thrilled to hear that Humphreys is one of your favorite places to stay in San Diego! Our property takes pride in its beautiful location and well-maintained rooms, ensuring a comfortable and enjoyable experience for our guests. We greatly appreciate your kind words about our accommodating staff, as providing excellent service is always our top priority. Thank you for choosing Humphreys Half Moon Inn, and we look forward to welcoming you back for another wonderful stay!Sergio DaviesGeneral Manager

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service
Property clean ENJOYABLE FUN room CLEAN & serviceD WELL
Stayed 3 nights in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Pamela, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our property clean and enjoyable and that you had a fun experience during your stay. Our team takes great pride in maintaining clean rooms and providing excellent service to our guests. We hope to welcome you back to Humphreys Half Moon Inn for another wonderful stay in the future.Sergio DaviesGeneral Manager

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 2 nights in Mar 2024
Response from General Manager on 10 Mar 2024
Dear Ronald, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our area. It was our pleasure accommodating you. We hope you will make Humphreys Half Moon Inn your home away from home whenever your travels bring you to our area.Sergio DaviesGeneral Manager

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on 11 Mar 2024
Dear Cheryl, We appreciate you taking the time to leave your generous rating regarding your recent visit to Humphreys Half Moon Inn. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sergio DaviesGeneral Manager

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and helpful service!
Stayed 1 night in Mar 2024
Response from General Manager on 9 Mar 2024
Dear Jesus, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service to be attentive and helpful during your stay. Providing exceptional service to our guests is always our top priority, and we are delighted that our team was able to meet your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Humphreys Half Moon Inn in the future.Sergio DaviesGeneral Manager

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to get around the city. We were able to walk to Bali Hai restaurant down street. Pillows could be firmer.
Stayed 4 nights in Mar 2024
Response from General Manager on 8 Mar 2024
Dear Yvette, Thank you for sharing your experience with us. We're delighted to hear that you found Humphreys Half Moon Inn conveniently located for exploring the city, and that you were able to enjoy nearby dining options. Your feedback regarding the pillows is duly noted, and we'll certainly take it into consideration as we strive to continuously improve our guests' comfort and satisfaction. We hope to welcome you back for another pleasant stay in the future.Sergio DaviesGeneral Manager

10/10 Excellent

Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet place to stay: When we got there one of electrical boxes malfunctioned and the front desk staff made sure to move our room that was not affected. Room was clean. I always check for bed bucs and it was clean. The view outside of hotel is really nice and there are some good food spot near by. Close to airport and places to walk and enjoy the scenery. You an see the San Diego skyline from the parking lot they also have several entertainment but four to time conflicts we were not able to experience them. The pool was closed and part of the property was under construction but it was cold so not like we would have enjoyed it anyway. We did learn the pretty and big pool is heated, but it was fenced off. They charge $25 for per night for parking and $20 resort fee, they charge you $50 upfront as a deposit and those additional fees get deducted from that $50 amount. So if you plan on parking, add that to your hotel fee. Those are paid on site.
Stayed 1 night in Feb 2024
Response from General Manager on 8 Mar 2024
Dear Coral, Thank you for sharing your experience with us. We are delighted to hear that you found Humphreys Half Moon Inn to be a great quiet place to stay. We apologize for the inconvenience caused by the electrical box malfunction, but we are glad that our front desk staff swiftly resolved the issue by relocating your room. It's fantastic to know that you found your room to be clean. We take pride in providing a pleasant environment for our guests. We're pleased that you enjoyed the beautiful view outside the hotel and the proximity to good dining options. Being close to the airport and scenic walking areas adds to the convenience and charm of our location. We regret that you were unable to experience all of our entertainment offerings due to scheduling conflicts, and we apologize for the inconvenience caused by the pool closure and ongoing construction. We appreciate your understanding and patience in this matter. Regarding parking and resort fees, we apologize for any confusion, and we appreciate your feedback. Please know that this is mentioned on our hotel's website. Thank you for choosing to stay with us, and we hope to welcome you back soon.Sergio DaviesGeneral Manager

10/10 Excellent

Taj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 8 Mar 2024
Dear Taj, We are thrilled you had an excellent stay at Humphreys Half Moon Inn, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sergio DaviesGeneral Manager

8/10 Good

Cristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, location is great and staff were very helpful.
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Dear Cristian, Thank you for your kind words about your stay at Humphreys Half Moon Inn. We are thrilled to hear that you found our spot great, enjoyed the prime location, and experienced helpful assistance from our staff. Your positive feedback is appreciated, and we look forward to hosting you again in the future.Sergio DaviesGeneral Manager

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love this place. It's the only place we stay in SD
Stayed 1 night in Mar 2024
Response from General Manager on 4 Mar 2024
Dear Steve, Thank you for your positive feedback on Humphreys Half Moon Inn; we are delighted to hear that you love our place. Your loyalty means a lot to us, and we look forward to continuing to be your preferred choice for stays in San Diego. Sergio DaviesGeneral Manager

6/10 Okay

Natalie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is completely outdated. Our room was so old, carpet, bed, linens were disgraceful, bathrooms, towels were bare thin, outside deck area was a joke, we couldn't even go out there it was so gross, the steps and concrete near our room was filthy, overall I would never recommend this hotel. We paid way too much to stay and we were so so disappointed. The hotel needs a complete overhaul. DO NOT WASTE YOUR MONEY. Trust me, I am not expecting a palace, but this was yucky.
Stayed 2 nights in Jan 2024
Response from General Manager on 1 Mar 2024
Dear Natalie, Thank you for staying with us and for writing a review. We apologize for your disappointing experience during your stay at our hotel. It concerns us to learn of your dissatisfaction with your room and the look and feel of our facilities. We take great pride in providing a comfortable and welcoming environment for our guests, and it is disheartening to hear that we fell short of your expectations. Please know that your feedback is invaluable to us, and we will immediately address the issues you have raised with our team to ensure that necessary improvements are made. We understand the importance of maintaining high standards of cleanliness and comfort, and we are committed to taking the appropriate measures to enhance the quality of our accommodations. We genuinely appreciate your candor and hope for the opportunity to regain your trust in the future.Sergio DaviesGeneral Manager

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well maintained rooms, amazing outdoor area with fire pits, pool and jacuzzi. Highly recommend staying here!
Stayed 3 nights in Feb 2024
Response from General Manager on 29 Feb 2024
Dear Kyla, Thank you for choosing Humphreys Half Moon Inn for your recent stay. We are pleased to know that you enjoyed every aspect of your visit. We are also glad that you loved our well-maintained property, comfortable accommodations, and the amenities we offer to our guests. Thank you again for recommending us to our future guests, and we look forward to welcoming you back soon.Sergio DaviesGeneral Manager

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Room was spacious and comfortable. The landscaping around the property was very lovely. Nice pool and jacuzzi, bar being renovated. The only negative were the super loud parrots outside our balcony, while they are lovely, the yell really loud from morning to night. Would request a different room next time ;). The front desk was helpful, although got some charges wrong. No issues storing bags. Vending machines throughout the property did not work, yet charged my card. Little things were off, but overall a nice stay. Loved the location, quiet, near water, able to take a nice stroll along the shore any time of day - safe and pretty.
Stayed 3 nights in Feb 2024
Response from General Manager on 29 Feb 2024
Dear Barbara, Thank you for choosing Humphreys Half Moon Inn for your recent stay and for the positive rating. We are pleased to know that your overall experience was satisfying and that you loved our beautiful premises. We are also glad that you enjoyed our convenient location, comfortable accommodations, and the service from our dedicated associates. However, we are sorry for the noise concerns you encountered during your visit. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. We also apologize for the inconvenience you faced with the charges on your card, and was taken care of by our front desk staff. We appreciate your patience in this matter, and we hope you will give us another chance to provide you with the flawless hospitality we are known for.Sergio DaviesGeneral Manager

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean, and the property is beautiful. The tropical theme and tropical landscaping made for a wonderful weekend getaway.
Stayed 2 nights in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Roberto, We are delighted to hear that you found your room comfortable and clean during your stay with us. It brings us joy to know that you appreciated the beauty of our property, with its tropical theme and lush landscaping, creating the perfect backdrop for a relaxing weekend getaway. Thank you for your kind words, and we hope to welcome you back soon to Humphreys Half Moon Inn for another enjoyable experience.Sergio DaviesGeneral Manager

10/10 Excellent

Michel, Dixon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing staff!
Stayed 3 nights in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Michel, Thank you for sharing your positive experience at Humphreys Half Moon Inn! We are thrilled to hear that you enjoyed our great location and found our staff to be amazing. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority. We hope to welcome you back again soon for another wonderful stay!Sergio DaviesGeneral Manager

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cabana feel with wooded ceilings and tropical feel.
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Leah, Thank you very much for your kind review of Humphreys Half Moon Inn! We're thrilled to hear that you enjoyed the charming cabana ambiance of our hotel, complete with its rustic wooded ceilings and inviting tropical atmosphere. Creating a serene and relaxing environment for our guests is always our top priority, and we're delighted that we could provide you with such a delightful experience during your stay. We hope to welcome you back soon for another wonderful getaway!Sergio DaviesGeneral Manager

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Dear Michael, We are thrilled you had an excellent stay at Humphreys Half Moon Inn, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sergio DaviesGeneral Manager

10/10 Excellent

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but there are mosquitos so sleep under the covers lol
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Kristopher, Thank you for sharing your feedback with us. We are delighted to hear that you found Humphreys Half Moon Inn beautiful. However, we regret to learn about the inconvenience caused in your room. Our team is committed to providing a comfortable and enjoyable experience for all our guests, and we apologize for the disturbance caused. We encourage guests to inform us of any issues during their stay so that we can promptly address them. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sergio DaviesGeneral Manager

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the front desk was extremely helpful and very sweet. Made the check in process very easy. Everything is beautifully maintained. Would definitely return.
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Brenda, We greatly appreciate your kind words regarding your recent stay at Humphreys Half Moon Inn. Our dedicated team strives to provide exceptional service to all our guests, and we are delighted to hear that our front desk staff exceeded your expectations with their helpfulness and friendliness. It's wonderful to know that you found the check-in process smooth and that you enjoyed the well-maintained facilities. We look forward to welcoming you back on your next visit and ensuring another memorable stay with us.Sergio DaviesGeneral Manager

10/10 Excellent

Silas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024
Response from General Manager on 24 Feb 2024
Dear Silas, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Humphreys Half Moon Inn, and we look forward to welcoming you back soon.Sergio DaviesGeneral Manager

10/10 Excellent

ritsa

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Dear Ritsa, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Humphreys Half Moon Inn. We look forward to your return and wish you all the best with your future travels.Sergio DaviesGeneral Manager

10/10 Excellent

Iago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The hotel does look just like the pictures. We did find a cockroach in the room. It would've been nice if there were dedicated smoking areas. The hotel is a smokeless property, which still does not stop some guest.
Stayed 5 nights in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Lago, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property to be wonderful. However, we apologize for any inconvenience caused by the cleanliness issue in your room; rest assured, we have taken immediate action to address this matter. Regarding your concern about smoking areas, we understand your preference and regret any discomfort experienced. While we strive to maintain a smokeless environment, we acknowledge that some guests may not adhere to this policy. Your comments are invaluable to us as we work to provide a pleasant stay for all our guests. We hope to have the opportunity to welcome you back in the future for an improved experience.Sergio DaviesGeneral Manager

6/10 Okay

Daisy

Travelled with family and small children
Disliked: Cleanliness, staff & service
I was honestly disappointed with my stay. I got in late from a late flight and the lady at the front desk was not welcoming and it felt like I was a bother that I was checking in after midnight. Our original room was sold out so we were placed in an accessible room where we couldn’t even get the balcony door to open because the lock was broken off. The bathroom had hair in the shower and the shower was not safe to bathe a toddler. The water from the shower pours out too much to the outside that by the time you came out from showering, the mat was completely soaked. I am honestly disappointed with our stay and how much we paid for a stay we were not happy about.
Stayed 3 nights in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Daisy, Thank you for staying with us and writing a review. We regret to hear about your disappointing experience during your recent stay with us. It is truly disheartening to learn that you encountered challenges upon arrival, from the lack of a warm welcome at the front desk to the inconvenience of being assigned to a room that did not meet your expectations. We also apologize for the maintenance and cleanliness concerns in your room. We will promptly address these issues to ensure they are resolved for future guests. We understand your frustration and are genuinely sorry for the inconvenience caused. We value your feedback and hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sergio DaviesGeneral Manager

2/10 Terrible

Dina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room had terminate droppings that kept falling throughout the day.
Stayed 1 night in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Dina, Thank you for staying with us and for writing a review. We apologize for the inconvenience you experienced during your stay with us. Maintaining cleanliness and ensuring a comfortable environment for our guests is of utmost importance to us, and we regret that we fell short in this instance. Rest assured, we have taken immediate action to address the issue and have implemented stricter measures to prevent any recurrence. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Sergio DaviesGeneral Manager

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a quaint wonderful area of San Diego. It is within a very short distance of many local eateries and nightlife by bike, foot or car. The weather was perfect and the ambience is excellent for any occasion!
Stayed 3 nights in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Veronica, Thank you for your wonderful review of our hotel! We're delighted to hear that you enjoyed your stay in our quaint and charming area of San Diego. Our convenient location near numerous local eateries and vibrant nightlife options ensures that guests can easily explore the area by bike, foot, or car. We're thrilled that you found the weather perfect and appreciated the excellent ambiance, which sets the stage for any occasion. We look forward to welcoming you back to Humphreys Half Moon Inn for another memorable stay!Sergio DaviesGeneral Manager

10/10 Excellent

Amanda, Ponoka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family hotel. Pool and restaurant are great. Room spacious.
Stayed 1 night in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Amanda, Thank you for choosing to stay with us here at Humphreys Half Moon Inn. We're delighted to hear that you enjoyed your time here and found our pool and restaurant to your liking. Providing a comfortable and enjoyable experience for our guests is always our top priority. We're also pleased that you found your room spacious, as we aim to offer ample space for relaxation and convenience during your stay. We appreciate your positive feedback and hope to welcome you back again soon for another memorable stay.Sergio DaviesGeneral Manager

10/10 Excellent

Ann Marie

Travelled with partner
Liked: Cleanliness, staff & service
Love it here we visit often
Stayed 3 nights in Feb 2024
Response from General Manager on 18 Feb 2024
Dear Ms. Marie, Thank you for being our guest at Humphreys Half Moon Inn once again and for sharing your experience. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Humphreys Half Moon Inn. We look forward to your return and wish you all the best with your future travels.Sergio Davies,General Manager

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Loved our stay.
Stayed 2 nights in Feb 2024
Response from General Manager on 18 Feb 2024
Dear Karen, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Humphreys Half Moon Inn. We hope to have the pleasure of doing so again on your next visit to the area.Sergio Davies,General Manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property and a great location if you like walking along the water. Also, great opportunity to eat good food and listen to good music at their restaurant/lounge.
Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb 2024
Dear Charles, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay at our hotel and found our waterfront location appealing for strolls. It's wonderful to know that you had a fantastic dining experience at our restaurant/lounge, indulging in delicious food and enjoying the accompanying music. We hope to welcome you back to Humphreys Half Moon Inn soon for another memorable visit!Sergio DaviesGeneral Manager