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Reviews of Holiday Inn Express San Diego - SeaWorld Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express San Diego - SeaWorld Area, an IHG Hotel
3950 Jupiter St, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews" "
Rating 8 - Good. 283 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Arturo

Liked: Amenities
Easy to check in and good breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Salvador

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. I will definitely be staying here next time im in San Diego.
Stayed 1 night in Apr 2024

8/10 Good

Brandon

Liked: Staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Sunshine, ALBUQUERQUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. Our room was comfortable and clean. Hotel staff were friendly and helpful. Breakfast was good. The outside of the hotel is kept pretty clean except for other businesses or residential areas. The area looks a little sketchy but it seemed to be safe. We did not have any problems. Overall we had a nice stay.
Stayed 2 nights in Apr 2024

4/10 Poor

robert

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Araceli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Conscience and nice staff.
Stayed 2 nights in Apr 2024

6/10 Okay

Darryl

Travelled with family
Liked: Cleanliness
Good location but noisy rooms. Overall a good stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria, Long Beach

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Celeste

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is free. Great to have breakfast options - that really helps! Close to stores. This is a great option for families. Worth it 👍
Stayed 3 nights in Apr 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Scott, Galt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located near various sites of interest. Parking spaces are a little tight but overall a good night’s rest and decent breakfast. Clean facilities and friendly, helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have enough parking
Stayed 2 nights in Mar 2024

8/10 Good

Brian

Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service
The hotel was great. Staff worked hard and did a good job. Rooms were always cleaned and breakfast was really good. The pool wasn’t great and could use a cleaning. If you aren’t going for the pool it’s a great hotel.
Stayed 6 nights in Mar 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Staff was helpful. Beds comfortable . Easy access to lots of activities
Stayed 5 nights in Mar 2024

8/10 Good

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and services
Stayed 3 nights in Feb 2024

8/10 Good

Alan

Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was reasonably priced and was extremely clean. The front desk staff and breakfast employees were always friendly, helpful and always hard at work. This was one of the most clean and pleasant stays in a hotel. Thank you!
Stayed 5 nights in Feb 2024

6/10 Okay

Rorie, VICTORVILLE

Stayed 1 night in Feb 2024

10/10 Excellent

Lola Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in general
Stayed 1 night in Feb 2024

8/10 Good

jiaqi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good but the neighborhood is nasty
Stayed 2 nights in Feb 2024

10/10 Excellent

Preston, Rocklin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, Room was as expected. Parking was a bit skimpy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Susie, CALEXICO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms and good customer service 👌
Stayed 1 night in Feb 2024

10/10 Excellent

Kai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a great property with friendly staff. Our room was nice and clean. Thanks
Stayed 6 nights in Feb 2024

8/10 Good

ABIOLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met our needs- clean, continental breakfast, gym and pool. Room gets cleaned daily and sheets & towels get replaced daily. The only negative is the noise from the cars given the hotel is close to the road and the windows don’t shut out outside noise.
Stayed 5 nights in Feb 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience with our night stay. The front office staff even gave my daughter birthday stickers since we were out celebrating for that!
Stayed 1 night in Feb 2024

6/10 Okay

Seyoung

Stayed 2 nights in Jan 2024

8/10 Good

Kerrie

Travelled with partner
The hotel was great, super clean, breakfast great, staff friendly. The immediate area it is in is a little undesirable. (Dirty, crowded, some drug use.)
Stayed 2 nights in Jan 2024

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Erin

Very accommodating front desk. Staff was super nice. Very helpful.
Stayed 1 night in Jan 2024

8/10 Good

Edwige

Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Carmela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so accommodating and friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i would come back
Hotel was really nice, breakfast was really good as well
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Mixed Feelings
Good: Room was updated and offered various sleeping arrangements (2 queens and pullout sofa). Windows dulled the freeway traffic noise. Bad: Don’t try and check in an hour early…got denied. Sat in the parking lot for 45 minutes before I saw someone else walk in then come back out and get their bags. Cleaning crew was hovering when we were packing up, felt like we needed to hurry (left at 9am, though check out time is 11am). Didn’t try the breakfast, we were over the whole scene.
Stayed 1 night in Jan 2024

6/10 Okay

laure

Travelled with family
Liked: Cleanliness, staff & service
Hotel is great for short stay but walls are very thin. It is very noisy and hard to sleep. Lacking space for breakfast and didn't like the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly. Room was cleaned daily by the house keeping staff. The breakfast was warm, tasty, and a great way to start the day.
Stayed 5 nights in Jan 2024

8/10 Good

Mayra

Stayed 4 nights in Jan 2024

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

YOUNG WHO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel itself was fine. The area was pretty sketchy. Staff was nice, room was pretty clean. Housekeeping was great.
Stayed 3 nights in Dec 2023