City view

Reviews of Hôtel Les Trois Luppars

3 out of 5
Hôtel Les Trois Luppars
49 Grand' Place, Arras, Pas-de-Calais

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 335 reviews" "
Rating 8 - Good. 152 out of 335 reviews" "
Rating 6 - Okay. 47 out of 335 reviews" "
Rating 4 - Poor. 8 out of 335 reviews" "
Rating 2 - Terrible. 3 out of 335 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kariann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect place to stay as we started our Vimy tour. We were there over the weekend and the town was delightful. The hotel was simple, convenient and the staff friendly
Stayed 2 nights in Mar 2024
Response from gerant on 25 Mar 2024
thank you

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from gérant on 22 Dec 2023
merci de votre séjour avec nous

10/10 Excellent

natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Perfect weekend
Stayed 2 nights in Dec 2023
Response from gérant on 22 Dec 2023
thanks a lot

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location. beautiful historic building. very friendly welcome. very good value.
Stayed 1 night in Nov 2023
Response from gérant on 30 Nov 2023
thanks a lot

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel owner has limited English but he went to extra lengths to make sure my stay was possible. It is a a quaint hotel with a lot of character and is in a perfect location for exploring Arras. The room is small but the bed is extremely comfortable. Best night sleep I’ve had I awhile. Merci!
Response from gérant on 17 Nov 2023
thank you so much

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great historic hotel right in the heart of Canterbury! Staff is very helpful, parking is right across the street. We loved our stay here.
Stayed 1 night in Sep 2023
Response from gérant on 18 Oct 2023
thank you so much

8/10 Good

Ian

Stayed 1 night in Sep 2023
Response from gérant on 23 Oct 2023
merci

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Arras Trip
Hotel was immaculate clean. Staff were friendly and helpful.
Stayed 2 nights in Sep 2023
Response from Gérant on 18 Sept 2023
many thanks

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for one night in Arras and very convenient for the centre of the city. Good car access and parking.
Stayed 1 night in Aug 2023
Response from gérant on 15 Sept 2023
thank you

10/10 Excellent

Amanda

Stayed 1 night in Aug 2023
Response from gérant on 30 Aug 2023
un grand merci

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as it was presented and what we expected. No surprises for this old hotel. Very clean. Rooms small. But beds comfortable. Fantastic location. Staff excellent. Breakfast large, tasty, and very reasonably priced.
Stayed 1 night in Aug 2023
Response from gerant on 12 Aug 2023
many thanks

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit
Really great location, spotlessly clean and very well organised. Breakfast great value and a historical gem.
Stayed 1 night in Jul 2023
Response from gerant on 24 July 2023
many thanks

8/10 Good

Michael

Liked: Cleanliness, staff & service
This hotel is OK for one or two nights.
Stayed 1 night in Jul 2023
Response from gerant on 24 July 2023
thank you

6/10 Okay

cole

Liked: Cleanliness, staff & service
Great for a one or two night stay as it is in the center of the city and allows an easy walk to many areas of interest. Room is a bit small for a long stay.
Stayed 1 night in May 2023
Response from gérant on 5 June 2023
thank you

8/10 Good

hs

Travelled with group
Liked: Cleanliness, staff & service
hotel in the centre of the sites at the old market place. Clean, simple at a good price. Parkin g at market place. Good restaurants nearby
Stayed 1 night in May 2023
Response from Gérant on 26 May 2023
many thanks

2/10 Terrible

Betty

Travelled with partner
Disliked: Property conditions & facilities
I would not recommend this property to a friend or traveler. The bathroom is so small that one has a hard time shutting the door once inside. Try another selection, if possible.
Stayed 4 nights in May 2023
Response from gérant on 12 May 2023
bathroom of 5 m2, we understand that we will never have the pleasure of receiving you again

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
This was our second time staying at Les Trois Luppars. The last was several years ago. If I ever return to Arras again, I will stay again. Quirky rooms with loads of character in a great location. Staff was friendly. Their English seemed to be limited but did not make any part of the process difficult (plus we're in France, so no big deal). Parking under the square in front of the hotel is great and for some reason was free. The Place de Heros(?) square a block away is a great place for a drink on a sunny afternoon.
Stayed 1 night in Apr 2023
Response from gerant on 12 May 2023
Thanks a lot

8/10 Good

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position
A nice but rather old-fashioned hotel in a beautiful building in a fabulous position overlooking the Grand Place in Arras. Parking is usually free on the Place or there's an underground car park. We were in room 14 which is quite small but with a comfortable bed and a view over the Grand Place. Owners are friendly, although with not a lot of English. Nice big continental breakfast. All in all good value for money.
Stayed 1 night in Apr 2023
Response from gérant on 2 May 2023
thank you

10/10 Excellent

Prue

Stayed 1 night in Apr 2023
Response from gérant on 18 Apr 2023
un grand merci

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel
We thoroughly enjoyed out few nights at the Hotel Trois Luppars. The staff were always kind and polite, helpful and spoke some English which helped. The hotel was very easy to find, located on the main Grand Place. We parked in the main square - without buying a ticker. We took the risk. You should buy a ticket during the day but free overnight. There is a large car park under the square which we used one night when all cars to be removed from the square. We were in an annexe at the rear of the hotel - a lift gave access to the rooms. Rooms were fairly small but very clean. Bathrooms particularly small but clean. Very, very quiet at night. Plenty of excellent restaurants on the square for dinner. Breakfast was fairly basic. Ready plated on a tray it consisted of bread rolls, jam, cheese, apple, yoghurt, etc. Highly recommended - we would certainly go back.
Stayed 3 nights in Oct 2022
Response from GERANT on 29 Oct 2022
THANK YOU VERY MUCH

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with friendly and helpful staff.
Stayed 1 night in Sep 2022
Response from gérant on 3 Oct 2022
Thanks a lot

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
No parking on site but can park close to hotel for 3 hours free then move vehicle to an underground park but have to pay. Asked locals and found a free car park across the dual carriageway
Stayed 1 night in Sep 2022
Response from gérant on 9 Sept 2022
thank you

2/10 Terrible

Malcolm

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Tiny room at back of hotel thankfully as town square filled by huge pop festival for 3 days.
Stayed 2 nights in Sep 2022
Response from gérant on 9 Sept 2022
How are we responsible for external events?Does a quiet room at the back deserve such a low rating?

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service
Parking was difficult because the car park was very full and difficult to park in. The room was very basic and no view. The staff were friendly and the breakfast was good
Stayed 1 night in Jun 2022
Response from gérant on 2 July 2022
full parking, what are we responsible for?

10/10 Excellent

Peter

Stayed 2 nights in May 2022
Response from gerant on 16 May 2022
thank you so much

10/10 Excellent

Rhoda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location could not have been better. We found the staff helpful and friendly. It is an older building which was spotlessly clean. I recommend the restaurant beside it. There are also some lovely chocolate shops nearby
Stayed 2 nights in Mar 2022
Response from gérant on 29 Mar 2022
Thanks very much

8/10 Good

catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ancien hotel au centre ville, calme, facile d'accès, propre, chambre spacieuse.
Stayed 1 night in Jan 2022
Response from gérant on 1 Feb 2022
merci

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great overnight stay
Very clean and comfortable. Stayed one night, location was perfect. Decor a little dated but would definitely return.
Stayed 1 night in Sep 2021
Response from GERANT on 10 Sept 2021
A BIG THANK-YOU

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service
Great location but!!
Warm welcome on arrival. Room was adequate although separate toilet that was small and the sink/shower area even smaller. Great location though and good for one night's stay.
Stayed 1 night in Aug 2021
Response from GERANT on 20 Aug 2021
THANK YOU

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located good value hotel
We stayed a night here on our way to the coast, the hotel is perfectly located on the Grand Place, our room was clean and recently renovated. Parking is easy and there are many choices for eating.
Stayed 1 night in Jul 2020
Response from gérant on 5 Aug 2020
thank you so musch

10/10 Excellent

Mykola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place in the heart of the town. Room was big and had everything what you need for comfortable stay Hotel has a charming inner yard, where you can relax outdoor away from the crowd Free overnight parking at the door, free 24 hrs parking just 600m away
Stayed 2 nights in Jul 2020
Response from gérant on 2 Aug 2020
Thank you very much for this appreciation

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from gérant on 22 July 2020
Merci de votre séjour avec nous

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Just a brief overnight stopover, but a very comfortable one, with a tasty breakfast.
Stayed 1 night in Feb 2020
Response from gérant on 10 Mar 2020
thank you so much

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from gérant on 16 Mar 2020
merci de votre visite

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from gérant on 10 Mar 2020
merci beaucoup

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not of got a better place the host was 1st class. Breakfast was great!
Stayed 2 nights in Jan 2020
Response from gérant on 16 Jan 2020
thanks a lot for your help

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas market
Visit for the christmas market so very convienent, as others have said the rooms aresmall,however this is an old building and has character. Comfy bed,very clean and a lovely choice at breakfast. Only slight disappointment was the bar in the hotel was already closed when we returned at around 21:30. Would defineltly recommend,we parked down by the train station for 12euro 24 hours about ten minute walk from hotel. P.S. The Wellington tunnels just outside town well worth the visut
Stayed 1 night in Dec 2019
Response from gérant on 8 Dec 2019
Thank you for taking the time of this comment. A clarification however, the hotel does not have a bar.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from gérant on 5 Nov 2019
merci

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Adequate ordinary room. Parking was available in underground commercial parking. Breakfast was ok. Two large public squares to explore.
Stayed 2 nights in Oct 2019
Response from gérant on 29 Oct 2019
thank you so much

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally situated
Ideally situated on one corner of the grand place. Plenty restaurants to chose from within very easy walking (even crawling) distance.
Stayed 1 night in Sep 2019
Response from gérant on 6 Oct 2019
thank you for your visit

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Highly Recommended Hotel
Well-situated hotel with very friendly, welcoming and helpful staff. Rooms and public areas very clean and well-decorated. Excellent breakfasts. The only "minus-point" was that, although there was sufficient space and hangers to hang clothes, there were no drawers or shelves available to unpack clothes; nor, alternatively, anywhere to lay suitcases flat for easy access. This was a fairly minor inconvenience, though, and would certainly not stop us giving this hotel a very high recommendation.
Stayed 4 nights in Sep 2019
Response from gérant on 21 Sept 2019
thank you so much

8/10 Good

Moyra

Liked: Cleanliness, staff & service, room comfort
Central and a must have breakfast!
Lovely welcome when we arrived after parking our motor bike just opposite the hotel in the beautiful square used as a car park. The hotel interior is very tired and really needs a complete refurbishment. Having said that and despite the unpleasant smell in the corridors, the hotel was clean. Our room was very small and the separate toilet and shower too small to turn around in. The room was functional but not pleasant. The breakfast hower is a different story. The amazing buffet is served in the lovely valuted cellar of the property and is wonderful, the choice is exceptional and the quality good. We had breatfast early and I'm glad we did, as if the room had been full I don't think it would have been as enjoyable. Although the hotel is very tired and does need to be reburbished plumbing included, it is good value for money and the breakfast and central location saved the day.
Stayed 1 night in Sep 2019
Response from gérant on 21 Sept 2019
thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint. The oldest hotel in Arras. The reception was pleasant although we did not have breakfast. They had an elevator which is a plus. Overall we did enjoy our stay.
Stayed 3 nights in Jun 2019
Response from gérant on 25 July 2019
thank you so much

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Lovely position on Grand Place, with excellent parking on the square.
Stayed 1 night in Jul 2019
Response from gérant on 17 July 2019
thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good location
Friendly welcome, clean room and decent en suite shower room. Excellent situation in Grand Place with lots of restaurants and bars nearby. Convenient underground parking close by for 12 euros overnight. Good value.
Stayed 1 night in Jun 2019
Response from gérant on 30 June 2019
thank you so much

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night layover great stay
Excellent location, close to main square where all the restaurants are. Very helpful front desk. Rooms are basic but very clean. I will stay here on for sure on my next visit to Arras.
Stayed 1 night in Jun 2019
Response from gérant on 19 June 2019
many thanks

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from gérant on 19 June 2019
merci

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arras for the weekend
The hotel was in a superb location, on one of the two squares in Arras. The hotel itself was really nice, quaint and unfussy. The breakfast was amazing, one of the best spreads you'll see, and it was downstairs in a basement vault, with an arched ceiling. The building is also the oldest on the square, what a history lesson that could give. Our stay was excellent, and highly recommend.
Stayed 1 night in Jun 2019
Response from gérant on 19 June 2019
thank you for your visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Gérant on 11 May 2019
merci de votre visite

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Return from St Tropez
Stopped here many times. Typically french. Arras is stunning
Stayed 1 night in Mar 2019
Response from Gérant on 9 May 2019
many thanks