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Reviews of Karma Rottnest

3 out of 5
Karma Rottnest
Kitson Street, Rottnest Island, WA

Reviews

7.4

Good

Rating 10 - Excellent. 112 out of 526 reviews" "
Rating 8 - Good. 217 out of 526 reviews" "
Rating 6 - Okay. 126 out of 526 reviews" "
Rating 4 - Poor. 50 out of 526 reviews" "
Rating 2 - Terrible. 21 out of 526 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were good, the breakfast was very good. Plenty of food options & cooked full breakfast was unlimited. The property is old & run down, it has a Rottnest charm about it but needed upgrading years ago. The room was maintain at a reasonable standard but the dark, dirty looking uneven slate floors would be hard to clean. The worst area was the downstairs outside area, cobweb & dirt on screen door & all around outside area. Dirty outside furniture. All for $250 a night. Never stay again
Stayed 4 nights in Apr 2022

8/10 Good

Susanne

Travelled with family
Liked: Cleanliness, staff & service
The accommodation is unique, but is run down and the renovations are needed. The noise on the weekend is unfortunate if you go on the weekend, very unpleasant.
Stayed 2 nights in Mar 2022

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room for friends to share. Shower was hot, room cool and buffer breakfast over looking the pool was excellent.
Stayed 1 night in Feb 2022

8/10 Good

Julie, Kinross

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Karma seems to have very few staff however the breakfast choices & the burgers we had for lunch on our first day were awesome! The bar and restaurant staff didn’t seem to have a great deal of experience but they were helpful & friendly. The pool area and all the outside areas in general need some $$ spent to lift the standard. It’s quite scruffy & dirty. There are loud, squawking crows everywhere which are so annoying, I’m surprised no one has suggested a bounty! 😂 Our room was very basic but clean and had a very large en-suite.. Thankfully it wasn’t too hot as we had no A/C but the pedestal fan & ceiling fan did a great job. Location is good, walking distance to the “shopping mall” and The Basin which is spectacular especially for snorkeling. Also only a few steps away to grab “ around the island” explorer bus. We had a nice stay but it would be lovely to stay at Karma again once they clean it up a bit.
Stayed 2 nights in Jan 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back. Great breakfast , nice pool
Stayed in one of the Lake side premium rooms. Great view across the lake , Nice large room with King bed and clean and tidy. Deco is a little dated especially in the lesser rooms. Breakfast was great , full buffet cooked and good quality bacon, yum. Pool area nice , and so close to Thompson Bay shops and bars etc. Will come back.
Nice cool pool
Lake view from room
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointment
The room advertised is not the room you get. There is no balcony or patio. They told me the patio was the walkway in front of our room. When I complained about the balcony/patio they offered to upgrade us but as the young man at reception told me that was never going to happen. The room was clean and the bed comfortable. The premises are very run down and in need of maintenance. Our room had holes in the ceiling , bathroom door with a broken lock that did not close and no soap and moisture lotion in the dispenser. No WI FI as advertised in room. Our vision of sitting on the balcony/patio reading a book and relaxing never happened ,and that was the idea of going to Rottnest. Young man at reception needs to be reminded that people like us pay his wages and to be careful that the client does not see him making fun of them.
Stayed 2 nights in Nov 2021

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience
Stayed in a premium lakeside room. Air con was a god send, spesh combining it with the ceiling fan. Bed was fine as was the tv. Nice little complex really. Pool was good and the restaurant was excellent. Loved the included buffet breakfast. All the staff we encountered were pleasant. Everything could be slightly improved obviously but there were no real faults to “pick at”. Maybe it was a bit expensive? But then again Rottnest isn’t cheap so it’s really in line with everything else here. I was happy and I see no reason I’d not come back again to Karma Rottnest
Stayed 1 night in Dec 2021

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rottnest, wajemup bidi, is just a mini paradise, and staying at karma resort is lovely, with an all you can eat buffet breakfast, that keeps you going most of the day, and easy come and go set up, that is relaxed and enjoyable Highly recommend this place for an easy going relaxed holiday and with special little visitors (quokkas) ready to say hello when you open the door, what more could you ask for ♥️♥️♥️
Stayed 2 nights in Nov 2021

6/10 Okay

Rosa

Travelled with family
Disliked: Amenities
The best thing of this property is the Pub and the location. We stayed for 3 nights and it was ok. We had breakfast everyday and it was delicious. The staff at check in was not welcoming - when I gave my name for the booking the lady immediately said I have no reservation under your name she didn’t take some time to look further and she was not professional at all so we didn’t have the first best impression. The breakfast and pub staff were awesome specially Martha and Connor, super friendly and professional. Big kudos to them. At check out they tried to charge us for a consumption We never had and the lady at check out did not believe in my word and she wanted to charge me anyways - she was rude! When I asked for the signed check of course it was another person’s signature. It was very uncomfortable to be in that situation. Reception staff need more training when it comes to customer service.
Stayed 3 nights in Nov 2021

6/10 Okay

Carma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bed bases were broken. Bedside tables need replacing.
Stayed 1 night in Nov 2021

8/10 Good

Leaann

Liked: Cleanliness, amenities, property conditions & facilities
Property was roomy and clean. View was really good. Bit too close to the hotel for us and we had to carry a twin pram up two flights of stairs but still a good stay.
Stayed 1 night in Nov 2021

6/10 Okay

Lisa, Golden Bay

Travelled with partner
Liked the large open bedroom space. I was a bit disappointed in the running of the facility overall it was like a startup/rundown businesses. Staff were pleasant but more training and better presentation of the facility is in desperate need
Stayed 2 nights in Nov 2021

10/10 Excellent

Sinead

Stayed 2 nights in Nov 2021

6/10 Okay

Brigitte

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A comfortable stay. Friendly staff. The included breakfast was average. Elements such as eggs were limited and selection and often low in availability on the buffet.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The fabulous view of the lake outdoor seating area
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our room was nice , clean and a good size. We overlooked the lake. It was very easy to get to everything as karma is close to everything in Thomson’s bay. We chose to have dinner there the second night of our stay but very disappointed with the poor service we received. Our waitress left us with the impression that she didn’t really want to be there and we sat waiting for our food. The food was really nice on the mains but sweets not so good. If we stayed there again we would eat elsewhere. We were also overcharged at the end too which meant going through the bill and taking things off we know we had not ordered. They maybe need to look at a better way of patrons being able to put drinks and food on their room to be paid at the end.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Crows at breakfast. Terrible Plus Seagulls.. Terrible.
Stayed 1 night in Feb 2021

6/10 Okay

Paul, Perth, WA

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Rooms could have been cleaned better and need a A/C Staff were very friendly and accommodating, the hotel had a great family atmosphere so I would come back.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Karma The Lodge
Very hot and the rooms did not have a/c. Generally a tired resort in need of maintenance. Lots of cobwebs and no evidence that anything was being done. Staff were friendly but under pressure. Food at the restaurant, evening meal, was good; breakfast varied in quality depending on chef. Best staff member was the maintenance man who fixed the issues with our room promptly and cheerfully. He went out of his way to mend things.
Stayed 4 nights in Dec 2020

6/10 Okay

Tegan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2020

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Enough
We had a deluxe room, but I wouldn't want to stay in it on a 40 degree day, what with a tin roof and no air con, just a ceiling fan. It is obviously an old complex so it's no doubt hard to bring up to luxury conditions, however the Staff were all friendly and helpful. Pool was cold but nice.
Stayed 1 night in Dec 2020

6/10 Okay

AM, WA

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were ok but property is too run down; no air con, no bathroom extraction, very noisy ceiling fan and a lot of cobwebs.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Bathroom shower/ceiling mouldy Lock on door to verandah broken
Stayed 2 nights in Oct 2020

8/10 Good

Hannah, Perth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, clean room, excellent service and breakfast. Rooms are extremely dated, lamp shades broken, and very little natural light.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2020

6/10 Okay

Megan, Perth

Liked: Cleanliness
I’m aware of how dated the property is As I’m from Perth, but for an international guest and the prices charged it’s close to a backpackers
Stayed 4 nights in Oct 2020

8/10 Good

abby

Liked: Staff & service
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very down at heel. Pool and surrounds locked up. No breakfast or dining room. Food available in bar packed out with non residents. All staff were very nice.
Stayed 2 nights in Sep 2020

10/10 Excellent

Lan, Australia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is convenient. Clean and liners are better than the advertised photos on the website
Stayed 1 night in Oct 2020

4/10 Poor

Steph

Travelled with family
Disliked: Property conditions & facilities
Terrible need of an upgrade.
I don’t believe this property has been upgraded for decades, and I don’t think the owners particularly care because it’s Rottnest, and a captured market when people are desperate for accommodation. Our room was like an 80’s time-capsule. We were offered breakfast as per our booking, but alas......no. Why? Because of “Covid”. Funny, that. You can get meals in their bar in the evening. EVERY eatery on Rottnest is serving breakfast.....but not Karma. The pool was closed due to “maintenance”. Not sure what they mean by that there was zero activity.
Stayed 6 nights in Sep 2020

4/10 Poor

Del, Fremantle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing. Promised much, didn’t deliver.
Stayed 3 nights in Sep 2020

10/10 Excellent

Debbie, Swan view

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Arrived before check in time. Room was ready
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Really nice spot, big clean room, convenient for everything we required. Bed too firm for us, great outlook over the lake, super friendly and helpful staff.
Stayed 1 night in Sep 2020

4/10 Poor

Jo, Perth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing payed full price with barely any amenities. Outside area with pool closed, the restaurant closed leaving one drinking bar that is not suitable for children. The hotel is rundown and dirty with dead flies in the shower a radiator that had sticky food all over it.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Average stay
My room was comfortable and clean. However, the condition and appearance of the courtyard outside my room was poor. Outdoor mattresses lay in walkways, the room next door was open for my entire stay and was unkept and local wildlife had got in and made a mess inside. Additionally, no breakfast was available, despite being advertised.
Stayed 1 night in Jul 2020

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We could not fault the staff and the service at Karma Rottnest BUT be warned this is a very old building AND The rooms are extremely run down and basic. Fortunately the staff were lovely and the reception/restaurant area is quite lovely also.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, near the jetty and amenities. Friendly and helpful staff. Food great, even breakfast. Dinner is the restaurant was very good. Not so good is noise from the pub till late on certain nights.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities
Loved the view over the lake. Breakfast was good. Dj and the pool was great. No massive crowds like the main pub.
Stayed 1 night in Feb 2020

10/10 Excellent

Gerry, Perth, WA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located near village centre, providing easy access to bakery and other key amenities. Was particularly impressed with quality of service and food at Karma restaurant. I have already recommended the experience to a number of friends.
Stayed 1 night in Mar 2020

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Carl, Perth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Periodic hotel in enchanting place. Central location
Stayed 1 night in Mar 2020

8/10 Good

Malcolm

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We keep going back
Nice big rooms but some maintenance problems in rooms and grounds. In particular, uneven paving and some poor lighting. Has old colonial charm though. I would not want to see it completely rebuilt. Just give it a makeover. Good breakfasts Staff helpful.
Stayed 5 nights in Feb 2020

2/10 Terrible

raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely run down for cost of rooms
Old completely run down no service Ceiling fan disgusting with dust caked on for years. A huge let down for tourists Needs a complete upgrade Would never recommend to anyone for the price
Stayed 2 nights in Feb 2020