Aerial view

Reviews of Rosslyn Bay Resort

Rosslyn Bay Resort
Vin E. Jones Drive, Rosslyn, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 177 out of 392 reviews" "
Rating 8 - Good. 133 out of 392 reviews" "
Rating 6 - Okay. 48 out of 392 reviews" "
Rating 4 - Poor. 27 out of 392 reviews" "
Rating 2 - Terrible. 7 out of 392 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alan, Oshawa

Liked: Cleanliness, amenities, property conditions & facilities
Great location and Olivia was a great help.
Stayed 1 night in Jan 2024

10/10 Excellent

Alan, Oshawa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Carrolyn

Disliked: Cleanliness, amenities, property conditions & facilities
The room I stayed in, the courtyard was covered in dirt and leaves, I checked in at 4.30pm. There was no information on how to connect to the wifi. There was no parking available. The designated smoking area was the BBQ area where people are preparing food.
Stayed 7 nights in Dec 2023

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Tanya

Travelled with family
The pool was small for the size if the complex. As a middle age person was not comfortable utilising the pool when it was full ALL day with a very large number of children.
Stayed 2 nights in Dec 2023

10/10 Excellent

Phill, keppel sands

Liked: Cleanliness, property conditions & facilities
I’ll be staying here again… beautiful!
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Irma

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Idyllic location with fabulous views. Staff friendly and helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Sara

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great View and large rooms
Stayed 1 night in Sep 2023

8/10 Good

Gregory

Stayed 1 night in Sep 2023

10/10 Excellent

Nathan

Stayed 1 night in Sep 2023

4/10 Poor

Suzanne

Travelled with group
Disliked: Room comfort
Noisy
So noisy there! No change to rest as room faced pool area where there was noise all day and night
Stayed 1 night in Sep 2023

6/10 Okay

Marie

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay, clean, great ammenities, very nice and helpful staff. Little disappointed that for the price we paid, the tv in the bedroom didn’t work, it wasn’t a rainfall shower as advertised and the restaurant wasn’t open for breakfast on a Saturday morning as advertised. Little things, but all in all, would still recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Mandy

Stayed 1 night in Aug 2023

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for a night after a day trip to the Great Keppel Island. Great location, so I didn't have to drive after the long day. The heated pool is amazing in this cool weather.
Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
A pleasant room with a little courtyard.
It was a nice room. I was pleasantly surprised. The bin in the kitchen had not been emptied though. It had quite a lot of rubbish in it.
Stayed 1 night in Aug 2023

4/10 Poor

Mark

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are excellent and roomy, restaurant is fabulous and very convenient to the ferry to the islands. We would definitely stay there again. Overlooking the water is always special. :)
Stayed 1 night in Jul 2023
Response from Charlie on 5 Aug 2023
Thanks Larry, was lovely meeting having you, travel save and look forward to seeing you again in these parts.CharlieManager

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Table and chairs old and wobbly. Table scored and marked. Light in headboard not functional and inadequately secured with exposed wiring join.
Stayed 4 nights in Jul 2023
Response from Charlie on 30 July 2023
Hi Stephen,Great to chat with you on check out yesterday, thanks for the feedback. As discussed I have spoken with the owner regarding furniture and hoping to upgrade soon.Take care and travel safe.RegardsCharlieManager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Noise Noise Noise
Resort is clean & tidy, but a bit dated and could do with a refit, modernisation, and better staff attitude. Bathroom is very small and Kitchette very basic. Don't plan to do much cooking here, just toasting and microwave. Two issues particularly disappointed us; an abrupt manager and noise. There's actually a sign in the room requesting guests keep noise down, but we had two nights listening to very loud doof doof 'music' blaring from the back of the adjoining restaurant. If you want a peaceful evening, look elsewhere.
Stayed 3 nights in Jul 2023
Response from Charlie on 24 July 2023
Hi,We welcome your feedback, and thankyou for taking the time. All our units are privatly owned and we do have a few budget accommodations left to be renovated by the owners (priced accordingly). So glad the room was lovely and clean for you, we are very proud of our housekeeping team..Yes it is a bit tricky with the ajoining restaurant, please don't hesitate to request a quieter room next visit, and we would be more than happier to upgrade you to a studio, rather than budget.CharlieManager

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Charlie and her team were warm, hospitable hosts, who went out of their way to make our stay more comfortable.
Stayed 1 night in Jul 2023
Response from Charlie on 30 July 2023
Hi Bernard,So lovely to chat with yourself and your lovely wife, very lucky to have such a supportive team of staff working her at Rosslyn Bay Resort. Thanks for making the trip to the coast.Charlie

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rosslyn Bay Resort Team on 1 Aug 2023
Hi Colin,Thank you. It is great to see that your stay was enjoyable.Warm Regards,Rosslyn Bay Resort

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Shower was not right. It did fit into holder.
Stayed 1 night in Jul 2023
Response from Rosslyn Bay Resort Team on 1 Aug 2023
Hi Grant,Thank you for your review. We are sorry to hear about the shower. We will refer this feedback to the owner of the resort. We hope to welcome you back in the future.

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rosslyn Bay Resort Team on 1 Aug 2023
Thanks Rebecca!

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, really clean and tidy.
Stayed 2 nights in Jul 2023
Response from Rosslyn Bay Resort Team on 1 Aug 2023
Hi Ashley,Thank you for staying with us. We are thrilled to see that you have enjoyed your stay. We hope to welcome you back to Rosslyn Bay Resort in the future.

10/10 Excellent

Violette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I very much enjoyed my stay at Rosslyn Bay Resort. The studio room was a nice size with everything we needed. Kids loved the pool. Staff were amazing.
Stayed 1 night in Jul 2023
Response from Rosslyn Bay Resort on 1 Aug 2023
Hi Violette,Thank you for staying at Rosslyn Bay Resort. We greatly appreciate guest feedback. It is lovely to hear that you enjoyed staying with us and we hope to welcome you back to the resort in the near future! Warm Regards,Rosslyn Bay Resort Team

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and communication.
Stayed 1 night in Jun 2023
Response from Charlie on 18 June 2023
Thanks Shannon for taking the time to give us feedback, we really appreciate it, will pass on my staff.CharlieManager

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

June

Stayed 1 night in May 2023

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Stayed 2 nights in Apr 2023

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming good room close to the beach
Stayed 3 nights in Apr 2023

8/10 Good

Rebecca

Stayed 1 night in Apr 2023

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Mar 2023

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful . We enjoyed the stay .
Stayed 2 nights in Mar 2023

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Room was very clean, bed great, good food & great service
Stayed 1 night in Mar 2023

10/10 Excellent

Mathew

Liked: Cleanliness, property conditions & facilities
Staff were awesome to deal with and the room was absolutely beautiful
Stayed 1 night in Mar 2023

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at rosslyn bay resort the staff was super helpful and lovely ,
Stayed 1 night in Jan 2023

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kind staff & beautiful views 😊
Stayed 1 night in Dec 2022

8/10 Good

Teneille

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay here. Only 1 comment of improvement I’d make is only 1 aircon for the apartment. The air con serviced the living area well but the bedroom got quite warm as the cool air didnt quite reach. Otherwise I’d happily live here permanently if I could! Stunning & friendly service
Stayed 1 night in Oct 2022

10/10 Excellent

Sally-Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the desk (who I believe was the owner) was absolutely wonderful - so friendly & helpful. I cannot fault her quality service & I will definitely be going back.
Stayed 1 night in Oct 2022

10/10 Excellent

Sean

Hidden gem, stay here, you'll love it!!!
Excellent place to stay, we just did an overnight stop on our way to the Whitsundays but will definitely stay again, fantastic beach just across the road, restaurant on site is good, friendly service at reception.
Stayed 1 night in Sep 2022
Response from Rosslyn Bay Resort on 9 Oct 2022
Thankyou Sean, look forward to your next visit :)ReceptionRosslyn Bay Resort