Premium bedding, pillow-top beds, in-room safe, desk

Reviews of The Westin Excelsior, Rome

5 out of 5
The Westin Excelsior, Rome
Via Vittorio Veneto 125, Rome, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 309 out of 671 reviews" "
Rating 8 - Good. 192 out of 671 reviews" "
Rating 6 - Okay. 92 out of 671 reviews" "
Rating 4 - Poor. 45 out of 671 reviews" "
Rating 2 - Terrible. 33 out of 671 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM THE WESTIN EXCELSIOR ROME on 19 Mar 2024
Dear SalvadorThank you for giving us the maximum score of 5/5Arrivederci !Marc LannoyGeneral Manager

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , walkable safe area , friendly staff.
Stayed 4 nights in Feb 2024
Response from GM THE WESTIN EXCELSIOR ROME on 1 Mar 2024
Dear Mrs. Cristina,We are very happy to receive the maximum 5/5 score.Thank you for saying that our staff is friendly and the hotel in a great, walkable, safe location.ArrivederciMarc LannoyGeneral Manager

10/10 Excellent

benoit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very large room. carpets need to be changed
Stayed 4 nights in Jan 2024
Response from GM THE WESTIN EXCELSIOR ROME on 6 Feb 2024
Dear BenoitThank you for giving us the maximum score and for saying that the rooms are larger. We are indeed planning to change carpets in some rooms.SincerelyMarc LannoyGeneral Manager

10/10 Excellent

Joseph A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM THE WESTIN EXCELSIOR ROME on 1 Feb 2024
Dear Joseph AThank you for giving us a 5/5ArrivederciMarc LannoyGeneral Manager

8/10 Good

Otha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually great - but this time there was a hitch
We love staying here when we come to Rome. (A few times a year) The staff is excellent. The rooms are nice but it would be nice if they upgraded the TVs like they have in other Westin’s to be able to use TV Apps or casting (as the channel selections are few) My only big issue with our recent stay was getting our cat the morning we were to leave. We had a 9:30am international flight so we called at 5 til 6am for the cat to be brought around. We figured we would get to the airport by 6:30 giving us plenty of time to get through international customs. Well they couldn’t get the garage to bring our car and at about 6:40 the guy brought a car - but it wasn’t ours and they insisted it was! When we showed them our receipt they tried calling back to the garage over and over and the concierge ended having to physically walk to the garage and they finally brought our car around 7:15am. Needless to say this put a giant strain on us as we were traveling with our elderly parents, and had to get fuel, return our rental and go through customs. We barely made it! Westin Rome we love you but this was unacceptable and very disappointing!
Stayed 2 nights in Dec 2023
Response from GM THE WESTIN EXCELSIOR ROME on 28 Dec 2023
Dear OthaThank you for staying again with us and for saying that the staff is excellent.I apologize for the inconveniences you had with the car delivery and will make sure that the outside companywho handles the valet service will be made aware of this unacceptable mistake..I regret we disappointed you so much and please contact me personally when your travelling brings you back to Rome.SincerelyMarc LannoyGeneral Manager

8/10 Good

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from GM THE WESTIN EXCELSIOR ROME on 11 Dec 2023
Dear NavdeepThank you for your 8/10 scoreLooking forward welcoming you againSincerelyMarc Lannoy - General Manager

10/10 Excellent

jacq blacket

Stayed 1 night in Jul 2023
Response from GM THE WESTIN EXCELSIOR ROME on 15 Nov 2023
Dear jacq blacketThank you for giving is the maximum score of 10/10.Arrivederci !Marc LannoyGeneral Manager

10/10 Excellent

Jackie

Stayed 3 nights in Nov 2023
Response from GM THE WESTIN EXCELSIOR ROME on 7 Dec 2023
Dear JackieThank you for giving us the maximum score of 5/5Arrivederci !Marc LannoyGeneral Manager

10/10 Excellent

Mary, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location near the Borghese Gardens and the Spanish Steps. Superbly helpful staff. Best shower ever!
Stayed 3 nights in Oct 2023
Response from GM THE WESTIN EXCELSIOR ROME on 26 Oct 2023
Dear Mary,Thank you very much for your review.We are glad to receive the maximum score of 5/5.Happy to read your comments about the “superbly helpful staff’, the best shower ever and the wonderful location near the Borghese gardens and 10 minutes’ walk to the Spanish steps’.ArrivederciMarc LannoyGeneral Manager

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional !
Stayed 3 nights in Oct 2023
Response from GM THE WESTIN EXCELSIOR ROME on 18 Oct 2023
Dear SeanHappy to get the maximum score of 5/5 for saying that the staff is exceptional.Arrivederci !Marc LannoyGeneral Manager

10/10 Excellent

Sara, freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 6 nights in Oct 2023
Response from GM THE WESTIN EXCELSIOR ROME on 16 Oct 2023
Dear Sara,Happy to receive the maximum score of 5/5 and for saying that we are a "great hotel in a great and location"ArrivederciMarc LannoyGeneral Manager

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly 5 star experience. Beautiful safe and walkable neighborhood
Stayed 9 nights in Oct 2023
Response from GM THE WESTIN EXCELSIOR ROME on 15 Oct 2023
Dear MicheleHappy to read that you had a truly 5 star experience and enjoyed our location on the Via Veneto close to theVilla Borghese museum and gardensArrivederci !Marc LannoyGeneral Manager

4/10 Poor

Richard

Travelled with partner
Old and run doen
Stayed 1 night in Oct 2023
Response from GM THE WESTIN EXCELSIOR ROME on 18 Oct 2023
Dear RichardI regret we disappointed you and hope we will be given another opportunity to serve you better.Sincerely.Marc LannoyGeneral Manager

10/10 Excellent

Marc-André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from GM THE WESTIN EXCELSIOR ROME on 28 Sept 2023
Dear Marc-AndréThank you for giving us the maximum score of 10/10Arrivederci !Marc LannoyGeneral Manager

8/10 Good

alec

Business traveller
Liked: Cleanliness, staff & service
It is a big and beautiful building. The lobby and bar area are well decorated, very classic furniture and decoration, it is quite roomy. The rooms and amenities, although comfortable, are outdated and need some major updating.
Stayed 3 nights in Sep 2023
Response from GM THE WESTIN EXCELSIOR ROME on 2 Nov 2023
Dear AlecThank for reviewing your stay in our 117 years historic building and for giving us a 4/5 score. We are planning a full renovation.Arrivederci Marc Lannoy General Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Amenities, property conditions & facilities
We celebrated our 10 year anniversary in Rome for a week. The location was ideal for walking to the Borghese Gardens and Spanish Steps. The staff is very friendly and the housekeeping staff is very attentive. The first room we had didn't neet our expectations but the front desk manager made it right the very next day. The porters are also very helpful. The area is clean and quiet at noght and sits directly across from the American Consulate and Embassy. There is security staff that also walks around the property as well. The restaurant staff at Doney could be a bit more friendly.
Stayed 7 nights in Aug 2023
Response from GM THE WESTIN EXCELSIOR ROME on 6 Sept 2023
Dear AndrewThank your for having celebrated your 10 year anniversary with us.Happy to read that the staff was very friendly (Doney restaurant needs to improve) ,the housekeeping very attentive and the porters very helpfulWe look forward welcoming you again to celebrate another anniversary.Arrivederci !Marc LannoyGeneral Manager

8/10 Good

Kathy Cipp

Liked: Cleanliness, staff & service, property conditions & facilities
The location to many area sites was terrific.
Stayed 3 nights in Aug 2023
Response from GM THE WESTIN EXCELSIOR ROME on 30 Aug 2023
Dear Kathy CippThank you for scoring 4 out of 5 and happy to read you enjoyed the location of the hotel on the Via Veneto next to the Borghese gardens and 10 minutes walk to the Spanish steps.Arrivederci !Marc LannoyGeneral Manager

10/10 Excellent

Mostak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Aug 2023
Response from GM THE WESTIN EXCELSIOR ROME on 7 Sept 2023
Dear MostakThank you for saying that we are a “great property.”Arrivederci !Marc LannoyGeneral Manager

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
This property was really nice. I was pleasantly surprised. I would definitely stay there again
Stayed 4 nights in Aug 2023
Response from GM THE WESTIN EXCELSIOR ROME on 21 Aug 2023
Dear ArturoThank you for giving us the maximum score and for saying that we are a nice property and would definitely stay again with us.Arrivederci !Marc LannoyGeneral Manager

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2023
Response from GM THE WESTIN EXCELSIOR ROME on 20 Aug 2023
Dear ChristianThank you for saying that we are a "great place"Arrivederci !Marc LannoyGeneral Manager

10/10 Excellent

Vaqar

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing time ! Love the location staff is super friendly specially the lobby bar
Stayed 1 night in Aug 2023
Response from GM THE WESTIN EXCELSIOR ROME on 17 Aug 2023
Dear VaqarHappy to read you had an amazing time and that you loved the location.The comment that the staff is super friendly specially the lobby “Orum” bar is very motivating.Arrivederci !Marc LannoyGeneral Manager

8/10 Good

May

Travelled with family
Liked: Amenities, property conditions & facilities
I like the location very close to Spanish Steps and Villa Borghese. No shopping around and dining is pricey though. The staff could be friendlier and helpful.
Stayed 4 nights in Jul 2023
Response from GM THE WESTIN EXCELSIOR ROME on 31 July 2023
Dear MayThank you for your review.Happy to read you like the location on the famous Via Veneto next to the Borghese gardens and 10 minutes walking to the Spanish Steps I have shared your comments to all associates, so we realize we need to improveSincerelyMarc LannoyGeneral Manager

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from Excelsior Hotel Rome Italy
Computers were down. Could not get into our room. Carpet, walls filthy dirty. Hotel is sold and closing down. A terrible surprise after spending $1,000.00 per night. Horrible
Stayed 1 night in Jul 2023
Response from GM THE WESTIN EXCELSIOR ROME on 20 July 2023
Dear GuestI apologize for the temporarily breakdown of internet due to the outside provider which affected us and others. The hotel is not closing down and when service is not up to standard we improve. I hope we will have another opportunity to serve you better. SincerelyMarc LannoyGeneral Manager

8/10 Good

Maria

Stayed 1 night in Jul 2023
Response from GM THE WESTIN EXCELSIOR ROME on 6 Aug 2023
Dear Maria Thank you for giving us a high score.Arrivederci !Marc LannoyGeneral Manager

2/10 Terrible

William

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a 5 star property. Dust and smells old. This was not worth 700 a night. Staff was not friendly. It was just another job
Stayed 1 night in Jul 2023
Response from GM THE WESTIN EXCELSIOR ROME on 9 July 2023
Dear WilliamI regret we disappointed you with your stay and apologize that the staff was not friendlyWhen I receive comments like yours I share with y team and we improveSincerelyMarc LannoyGeneral Manager

6/10 Okay

linda

Travelled with family
Shower full of mold Chairs and capers in room full of stains
Stayed 4 nights in Jul 2023
Response from GM THE WESTIN EXCELSIOR ROME on 5 July 2023
Dear LindaApologies for what you described.We will fix itSincerelyMarc Lannoy - General Manager

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience staying at the Westin. There was a short delay in the check-in of 10 minutes however but I got tickets to get complimentary water bottles from the bar in return. The wellness and workout facilities are exceptional and the express room service is of prime quality. I would come again to stay at the hotel surely.
Stayed 1 night in Jun 2023
Response from GM THE WESTIN EXCELSIOR ROME on 30 June 2023
Dear MohamadHappy to read you had a great experience and enjoyed the wellness and workout facilities exceptional. Your comment that the express room service is of prime quality is very much appreciatedWe can’t wait to welcome you again Arriverderci !Marc LannoyGeneral Manager

2/10 Terrible

Oscar

Travelled with group
Disliked: Staff & service, property conditions & facilities
This hotel is very un-comforting. We paid two deluxe king rooms however when we enter the room we noticed the room had only a tub about 2 feet high to enter. we informed the representative Matilde however she wasn’t able to get us a room with a shower or a lower tub. I informed her we cannot risk stepping into this tub because if we fall it’s very dangerous also the Air-conditioner didn’t work in the room so they offered us a fan. Outrageous! We arrived about 4:15pm and I had a city private tour @4:30pm we ended up having to cancel the tour and leaving the hotel. we went to have dinner about 6:00pm which Matilde said she would see about another room when we get back, so we moved all luggage to 1 room. After getting back at 10:00pm we were told sorry no other room is available. We left hotel about 11:10pm and to make it worst they didn’t bring down all our luggage The next day I called and ask for my suit bag only to be told they didn’t have it. I told them if you don’t find my bag I’ll call the police. Once I told them about the police they called me back in 10 mins and said we found your suit bag you may pickup. This is the worst experience I have ever had in an international hotel. I was left without a room in the middle of the night. The suit bag remained lost until I mentioned the police, unreal. I requested a full refund and Maltilde stated that will be up to Expedia.
Stayed 2 nights in Jun 2023
Response from GM THE WESTIN EXCELSIOR ROME on 23 June 2023
Dear OscarIt is with great concern that I have read you reviewI apologize for the inconveniences you had and I will contact you personallyPlease note that for the request for refund even if you paid Expedia we will coordinate this at the hotel level and I will be your contactSincerelyMarc LannoyGeneral Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Rome
A great hotel in a great location convenient for the metro and the best restaurants in the city
Stayed 2 nights in Jun 2023
Response from GM THE WESTIN EXCELSIOR ROME on 20 June 2023
Dear MarkThank you for giving us the maximum score and for saying we are a great hotel in a great locationArrivederci !Marc LannoyGeneral Manager

2/10 Terrible

michelle

Stayed 3 nights in May 2023
Response from GM THE WESTIN EXCELSIOR ROME on 16 May 2023
Dear MichelleWith a 2/10 I realize we did not meet your expectations and I regretI hope we will be given another opportunity and please contact meSincerelyMarc LannoyGeneral Manager

10/10 Excellent

Nemia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Westin was the perfect decision for our trip to Rome. The rooms were large, the beds and linen are incredibly comfortable. Room service requests were quickly carried out. The staff were friendly and helpful, it is very conveniently situated for going shopping or sightseeing. I highly recommend it to anyone asking. Judy Houry Prewitt, MBE
Stayed 4 nights in Apr 2023
Response from GM THE WESTIN EXCELSIOR ROME on 3 May 2023
Dear Nemia,Happy to read that the staff was very friendly and helpful; the rooms large and comfortable; the room service quick and the location convenient“Highly” recommending us is very rewarding and motivatingLooking forward to welcome you againMarc LannoyGeneral Manager

10/10 Excellent

Anthony Giles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, very grand. Lovely staff and lots of sites walkable from hotel.
Stayed 4 nights in Apr 2023
Response from GM THE WESTIN EXCELSIOR ROME on 3 May 2023
Dear Anthony GilesThank you for saying that our staff is lovely and the hotel lovely, grand and in a good locationArrivederci !Marc LannoyGeneral Manager

2/10 Terrible

Jeong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from GM The Westin Excelsior Rome on 20 Apr 2023
Dear JeongWith a 2/10 score I realize we did not meet your expectations and I regret it.I hope we will be given another opportunity to serve you betterSincerelyMarc LannoyGeneral Manager

6/10 Okay

Federico

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is very well located. I would not consider it a 5 star hotel, it has not been well maintained and the rooms are old fashioned and outdated. Also the food in the hotel restaurant/room service is very expensive.
Stayed 3 nights in Apr 2023
Response from GM THE WESTIN EXCELSIOR ROME on 12 Apr 2023
Dear FedericoI regret we did not meet your expectations and hope you will give us another opportunity to serve you betterSincerelyMarc LannoyGeneral Manager

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from GM THE WESTIN EXCELSIOR ROME on 30 Apr 2023
Dear MarcThank you for giving us a 4/5ArrivederciMarc LannoyGeneral Manager

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Apr 2023
Response from GM THE WESTIN EXCELSIOR ROME on 6 Apr 2023
Dear AngeloThank you for giving us the maximum score and qualifying us “perfect”Arrivederci Marc LannoyGeneral Manager

10/10 Excellent

Eduardo, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Property
Stayed 5 nights in Mar 2023
Response from GM THE WESTIN EXCELSIOR ROME on 2 Apr 2023
Dear EduardoThank you for saying we are a fabulous propertyArrivederci !Marc LannoyGeneral Manager

6/10 Okay

Stephanie, Saskatoon

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
We were looking forward to using the hot tub and steam room HOWEVER, the hot tub was the same temperature as the regular pool (lukewarm, at best) and the steam room was out of order! These two amenities were WHY we chose the property, but we certainly won’t in the future. Very disappointed :(
Stayed 2 nights in Mar 2023
Response from General Manager the Westin Excelsior Rome on 21 Mar 2023
Dear StephanieThank you for your reviewI regret we disappointed you and apologize for the inconveniencesAnd pleased that we could be in contact personallySincerelyMarc

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from GM THE WESTIN EXCELSIOR ROME on 12 Mar 2023
Dear BrianThank you for giving us the maximum score of 10/10Arrivederci !Marc LannoyGeneral Manager

10/10 Excellent

FRANCISCO, EL PASO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Rome
Stayed 4 nights in Feb 2023
Response from GM THE WESTIN EXELSIOR ROME on 23 Feb 2023
Dear FranciscoThank you saying we are the best hotel in RomeArrivederciMarc LannoyGeneral Manager

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms
Response from GM THE WESTIN EXCELSIOR ROME on 2 Feb 2023
Dear MarianaThank you for giving us the maximum score and for saying we have "excellent" roomsArrivederci !Marc Lannoy General Manager

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from GM THE WESTIN EXCELSIOR ROME on 13 Jan 2023
Dear MichaelThank you for giving us the maximum score of 10/10ArrivederciMarc LannoyGeneral Manager

4/10 Poor

Steve

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed with this 5 star hotel
Very disappointed with the hotel there is supposed to be five stars. Hotel rooms are very old and outdated There’s a lack of basic amenities in the room. The carpets are old the appliances are old, thermostat is old. Rooms are big, but the furniture, the upholstery is very old.
Stayed 3 nights in Dec 2022
Response from GM The Westin Excelsior Rome on 7 Jan 2023
Dear SteveThank you for having stayed with usI regret we disappointed you and have taken good note of your points that we will addressSincerelyMarc LannoyGeneral Manager

10/10 Excellent

Evangelia Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing big rooms
Response from GM THE WESTIN EXCELSIOR ROME on 24 Dec 2022
Dear Mrs Evangelia VanessaThank you for giving us the maximum score of 5/5 and for saying we are an excellent hotel with amazing big rooms.Arrivederci !Marc LannoyGeneral Manager

6/10 Okay

Rick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A once grand hotel that needs a update.
Response from GM THE WESTIN EXCELSIOR ROME on 24 Dec 2022
Dear RickThank you for having stayed with usSincerelyMarc LannoyGeneral Manager

10/10 Excellent

Harry, stevenson ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dining room was excellent, but no coffee maker in guest room
Response from GM THE WESTIN EXCELSIOR ROME on 4 Nov 2022
Dear HarryThank you for giving us the maximum score and for saying that the dining room is excellentBeing in a historic building we are not allowed to have coffee makers but offer complimentary coffee via the room service which I realize is not as convenient and I regret itSincerelyMarc LannoyGeneral Manager

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
The hotel room is in good size, but all fixtures are old and needs update to fits the advised technology.
Stayed 3 nights in Oct 2022
Response from GM THE WESTIN EXCELSIOR ROME on 25 Oct 2022
Dear AnnaThank you for having stayed with usI have taken good note of your recommendations for improvementSincerelyMarc LannoyGeneral Manager

10/10 Excellent

Lisa, Bayside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022
Response from GM THE WESTIN EXCELSIOR ROME on 13 Jan 2023
Dear LisaThank you for having given us the maximum score of 5/5Arrivederci Marc LannoyGeneral Manager

8/10 Good

Lilibeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfectly located, you are within walking distance to the main attractions and shopping area, about 10 mins taxi ride to Vatican City. amazing bar onsite,
Stayed 2 nights in Sep 2022
Response from GM THE WESTIN EXCELSIOR ROME on 8 Oct 2022
Dear LilibethThank you for saying that our ORUM lobby bar is amazing and happy to read you liked the location of the hotelSincerelyMarc LannoyGeneral Manager