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Reviews of Palazzo Manfredi – Small Luxury Hotels of the World

5 out of 5
Palazzo Manfredi – Small Luxury Hotels of the World
Via Labicana, 125, Rome, RM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 504 reviews" "
Rating 8 - Good. 76 out of 504 reviews" "
Rating 6 - Okay. 34 out of 504 reviews" "
Rating 4 - Poor. 21 out of 504 reviews" "
Rating 2 - Terrible. 16 out of 504 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed Hesham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most amazing views in the world
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 5 star service
Stayed 3 nights in Apr 2024

10/10 Excellent

Natale

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location loved the bar and restaurant
Stayed 1 night in Mar 2024

6/10 Okay

Jo

Stayed 2 nights in Mar 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location! The staff was amazing. Rafael, Marco, Lorenzo, etc. everyone made sure we had a great time and they were all very helpful. Will definitely come back!

10/10 Excellent

Neberd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 1 night in Jan 2024

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Neberd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly very helpful
Stayed 1 night in Jan 2024

10/10 Excellent

franlis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, costumer service, very clean. We didn’t stay at same hotel but at a suite from the hotel that is in a separate building like 3-4 blocks away. it was spacious and with microwaves and fridge and received same room service and golf car that transported us from the hotel. there are many restaurants around and its very kids friendly.
Stayed 2 nights in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Anthony

Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourself and stay here!
Beautiful room in a beautiful location. Staff was so friendly and helpful! Lots of little extras that made the stay feel so special.
Stayed 2 nights in Oct 2023

8/10 Good

ANNE

Travelled with partner
Liked: Staff & service
We stayed in the seperate apartment building which is a 10 minute walk from hotel. Very roomy, felt a bit tired and had to use 4 seperate and sometimes tricky keys to get in and out! We felt very secluded and not part if hotel. Not one english tv chanels on arrival. Staff tried to sort this out but unsucessful. All the staff were excellent, friendly and helpful but I think we would have preferred to stay in the actual hotel which was fully booked. Cocktail bar and restaurant for breakfast had amazing views of the collesium but you have to book in advance and we were unable to get a table in the restaurant for evening meal as we found out its michelin starred and booked for months in advance.
Stayed 2 nights in Sep 2023

6/10 Okay

Jose

Travelled with partner
The property is split between two locations you got to walk for more 3 blocks to get to the restaurant and bar for the view of Coliseum, no room service because the separation of property, staff very good and friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Dawn

Stayed 1 night in Oct 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff and comfortable, spacious accommodations
Stayed 3 nights in Oct 2023

10/10 Excellent

Bana

Stayed 1 night in Sep 2023

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes good
Stayed 1 night in Aug 2023

10/10 Excellent

Cierra

Liked: Staff & service, amenities, property conditions & facilities
10000/10
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Craig

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Many things in room didn’t work or needed attention; for the rating of this hotel I was very disappointed. Toilet seat was loose, no body wash in bathroom, safe was broken upon check in, and worst of all the Air conditioner didn’t work properly and Rome is very hot right now. I can understand one issue but not this many for what this costs.

10/10 Excellent

Marlene

Stayed 2 nights in Jul 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Sarine

Stayed 1 night in Jul 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Magnificent location
Stayed 1 night in Jul 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and extraordinary hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Martin Klaus

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Phenomenal place, exceptional service, great location
Stayed 1 night in Jun 2023

2/10 Terrible

Lillian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL.
Absolutely do not recommend. Awful experience. From the moment we entered it looks much more like a hostel than a 5 star hotel. It was packed with people in a very small space and there was luggage everywhere. I watched the disorganized staff more than once pick up the wrong luggage for the wrong guests... it was chaos. They took us up to our room and opened the door and it was a disaster area. So they took us back down to sit and wait for the room to be cleaned. We asked for reservations at the Michelin star restaurant which is what they told us to do immediately upon arrival and there were no reservations. They said they would let us know of any cancellations but never did. The next day I watched them find reservations for a table of 5 off the street.... When we finally got into our room it was just ugly. Not worth the money at all. No view. At all. And the kitchen for said Michelin star restaurant was right across the hall. I looked into it every time I went in or out of my room and it is not what a Michelin star restaurant kitchen should look like - at all. It was a disorganized mess. We did have breakfast in the restaurant and the view of the Colosseum is incredible but the breakfast was average at best. The staff is mismanaged and disorganized. They offer no real service and even asking them to get a taxi for us felt like we were asking for too much. There are much better options.
Stayed 2 nights in Jun 2023

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was not satisfactory.
Stayed 2 nights in Jun 2023

10/10 Excellent

lilliam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was the perfect location for walkable access to the Colosseum and Roman Forum. Apartment itself was clean, nicely decorated and had all bathroom toiletries. Accessing the building was easy. We took scooters if we wanted to travel past the Colosseum. Also, when we first checked in, we had coffee in their bar area overlooking the Colosseum and it was a great way the start off the trip. There were a lot of restaurant choices within a few blocks as well
Stayed 2 nights in Jun 2023

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
LOVED YOUR HOTEL!!!!! THANKS FOR GIVING US A WONDERFUL TIME IN ITALY....
Stayed 2 nights in May 2023

2/10 Terrible

Desirae

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We made reservations for the bar and restaurant but the hotel and bar staff did not communicate. I would recommend walking to the local bars or restaurants you will receive better service. We stayed in the apartments but we were under the expression it was a close walk with some view but it was like 5 blocks away.
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the Colosseum. I highly recommend making a bar reservation for sunset. The Colosseum looks stunning at sunset and in the evening, not to mention how fascinating it is from a historical perspective. The staff was very friendly and helpful with suggestions on where to eat. The rooms on the bar side can be loud as the bar is rather lively until 2 AM.
Stayed 3 nights in May 2023

10/10 Excellent

Gessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All perfect, clean, staff super friendly. Fast service room and the view are perfect.
Stayed 3 nights in May 2023

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location next to the Coliseum. The staff were very friendly and helpful. I enjoyed a lovely cappuccino during check-in, complimentary. Toiletries and coffees in the room were excellent.
Stayed 1 night in Apr 2023

10/10 Excellent

Krista

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was absolutely perfect!
Stayed 1 night in Apr 2023

10/10 Excellent

Christina

Stayed 5 nights in Mar 2023

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge was fantastic always a pleasure to ask for anything
Stayed 2 nights in Mar 2023

10/10 Excellent

Cindie

Liked: Cleanliness, staff & service, property conditions & facilities
Palazzo Manfredi is amazing! It is exactly like it says "A Luxury Boutique Hotel"! We had a party of six, two rooms at the hotel and one of their apartments. All were stunning! The staff will go above and beyond for your every need. This was our first time in Rome and they helped us with everything. A true concierge level of service. Raphael was so kind and generous to us, we will miss his warm greeting every morning. Truly the best place to stay and so convenient to all of the local places. We loved The Aroma restaurant and The Court Bar. The views were amazing, the food and drinks were spectacular! Put this hotel on your list to stay while in Rome. Thank you Palazzo Manfredi for making our trip fantastic.
Stayed 6 nights in Mar 2023

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

4/10 Poor

Magali

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was extremely nice but we stayed in one of the flat 400 m from the hotel and that wasn’t great: no hot water until 10am the day after our arrival, no heating, we were woken up by construction work on Friday morning and by kids running above on both days.
Stayed 3 nights in Mar 2023

6/10 Okay

Fran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Does not live up to the expectation
As a 5-star hotel at a large price tag, I think there’s naturally a high expectation. This did not live up to expectation at all. We are a family and needed more than 1 room so we stayed at the apartment which is a few blocks away from the main hotel. Whilst the apartment building was lovely and certainly seems quieter than the main hotel, it lacked atmosphere. We had stayed in a 3 star apartment off the piazza Navona the previous 2 nights and this was lacking compared to that experience. Whilst everyone who worked there was polite, they didn’t come across friendly and didn’t necessarily go over and above. For example we called down to ask where we could find a cork screw for our bottle of wine as we had brought our own food and drink back to the apartment that evening- we were told there isn’t one and we should go down to the shop to get one. Breakfast was nice, mainly for the spectacular view of the colosseum but whilst there was a good a selection, the food itself wasn’t anything special. To note that breakfast is 30 euros a head for adults which isn’t included in the hefty price tag of the room. The mini bar which is included only had bottles of water. So whilst the lobby is lovely, rooms clean and the view at breakfast is nice, that’s as far as it goes. You can get all of the above (maybe not the view) for a much lower price tag, in a nicer areas in Rome. Save yourself some money and stay somewhere else.
Stayed 1 night in Feb 2023

10/10 Excellent

Lee

Stayed 3 nights in Feb 2023

10/10 Excellent

Hansel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is amazing. The staff is very helpful and friendly, it also offers the best view of the area. It was an amazing experience
Stayed 1 night in Feb 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022