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The property was very clean and the rooms were comfortable. It was conveniently close to the airport and there is a shuttle that can transport you to and from the airport, but there is a surcharge. The restaurant and bar offered really good food! And the amenities were great! We even sat in a library that they had there! It was very relaxing. We enjoyed our stay very much and we would stay there again.
I liked the hotel when I got there, but I had to spend close to an hour at the Rome Airport in cold, wet weather waiting for a shuttle to the hotel. It was unconscionable! I wish I had known shuttles ran so infrequently and I would have taken a cab! I am still shivering!
Susan
Stayed 1 night in Feb 2024
6/10 Okay
Esther
27 Feb 2024
Liked: Cleanliness, staff & service
En principio el shutle que supuestamente deberia recogerme en el aeropuerto, muy mal indicado, nadie supo explicar donde deberia para, tuve que tomar un taxi compartido, 15€ por persona, la habitacion amplia, pero hay mucho olor a cigarrillo, shutle de vuelta ok, cuesta 6€ muy cerca del aeropuerto solo pase una noche entre vuelos
If you are looking for a place to spend 1 night, I definitely recommend it! They have a shuttle to and from the airport and will call a taxi if you need to leave earlier. The restaurant in house was great and I would eat there again. The only reason I couldn’t do 5 stars was the lack of AC. But I know I like to sleep in cold rooms
Wi-Fi doesn’t work
Not so clean
Environment, not special
Verified traveller
Stayed 1 night in Jan 2024
6/10 Okay
Stanley, San Antonio
18 Jan 2024
Efficient & responsive staff, close to airport. No WI-FI during my stay & if you like to have news in English you will not have it on the TVsystem. Would not recommend the in-house restaurant because they are many very good ones nearby.
Great staff and great room for a reasonable price. The lights in the room didn’t work.
Marina
Stayed 1 night in Jan 2024
6/10 Okay
Verified traveller
8 Jan 2024
Disliked: Staff & service
I don't understand why in a major hotel like Mercure, having access to stable WIFI is a problem. I was unable to chat with family and friends while in this hotel. The WIFI was horrible. That's the only problem i had
The property is in decent condition. Great hotel for one night to be near the airport. The hotel shuttle bus from the airport picks up at Terminal 3. The cost is additional at €6 each way and this is billed to your room. The walk from Terminal one to terminal three is only three minutes. Very easy.
I really regret staying here, mildew on the shower, dirty restrooms, carpet smells like trash, all rooms smell like smoke even when you ask for non smoking room, retired people in charge of cleaning,
They think little spray will take away the smoke smell.
We had a really bad night with this room condition.
EUSTACIO
Stayed 1 night in Sep 2023
8/10 Good
ali
29 Nov 2023
Good
ali
Stayed 1 night in Nov 2023
4/10 Poor
marlene
Travelled with group
13 Nov 2023
Liked: Cleanliness, staff & service, room comfort
The website shows airport transfer. The driver charged us 15 euros per person each way. This should have been specified.
The room where I stayed was newly refurbished. For the shuttle, it is 6 euro each way and will be paid at the counter of the hotel. Ride times are fixed and are 40' to 1h apart.
Cannot say more good things about this property and I am glad I cancelled my Hilton FCO instead stayed the second time with this hotel. Shuttle service from and to FCO - arrival - is great and worth the $6. Front Desk BORIS is to be mentioned for his outstanding help when I stayed there second visit. Overall stay, Excellent
Mildred
Stayed 1 night in Oct 2023
8/10 Good
Maria
Travelled with family
28 Oct 2023
Liked: Cleanliness, staff & service, amenities
A great option for those who need easy access to Leonardo da Vinci–Fiumicino Airport. We stayed here three times, and each time the rooms were clean and comfortable, the breakfast was quite good, and the staff members were helpful and friendly. The shuttle to and from the airport is very convenient.
The lobby, restaurant, and pool area were nicely maintained, and staff were very helpful and kind. The breakfast buffet, if you chose to pay, was a nice bonus to have available. The shuttle to the airport was also a nice amenity for $6 euros. The room conditions were poor. The carpets were dirty and there was mold on the shower curtains. Just shabby overall. Rooms need a refresh and update. But I suppose the rates would be more at that point. Good location near the airport.
Old dirty smelly hotel. Pool was closed for season. We were 3 couples. 1 room with no showers curtain. 1 with defective toilet. All had awful mouldy smell