- Liked: Cleanliness, staff & service
- Disliked: Amenities, property conditions & facilities
We stayed at this hotel for one night and the experience was terrible. Below is a factual review of our experience using positives and negatives. Positives; 1) It's located right at the heart of Rome, 10min walk to Vatican and the main attractions around there so it's very convenient, location-wise. 2) The staff were nice and very helpful. From check in to check out, they do their best to help out customers. Negatives; 1) Same as all the attractions in Rome, this hotel is old and the rooms are representative of that. Contrary to what the photos on booking sites show, wallpapers coming out, black or missing grout in bathrooms and old world interior forms part of your stay. 2) Air conditioning, blows hot air regardless of selecting lower temperatures or not. We complained about the room being too hot and they sent someone over to open the window and tell us to sleep with the windows open. As we were sleep deprived we went to sleep as it is with multiple disruptions throughout the night with vehicles honking and people screaming down below. 3) Breakfast? Pathetic. It's free yes but not impressed with the supermarket quality juices and low quality stuff offered. Overall a pretty terrible outcome for us, thank goodness we were in Rome and wasn't confined to our hotel room.