All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you very much Donald for the nice vote left! You have rewarded us and we are happy to know that you had a good stay in our hotel
8/10 Good
Timothy M
15 Apr 2024
Liked: Cleanliness, staff & service
The front desk staff were all very friendly and helpful. Good decor with several places to sit and relax away from others. I stayed on the third floor and it consistently took over 10 minutes for hot water to reach the room, but other than that it was not a bad stay.
Timothy M
Stayed 6 nights in Apr 2024
Response from fhm on 16 Apr 2024
I'm sorry for what you wrote, the time was definitely not 10 minutes, but 3 minutes at most, it can rarely happen in the early afternoon when almost all the hotel guests are out and the hot water takes a while to come on circle
6/10 Okay
Suzann, Minden
Travelled with partner
3 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Affordable hotel within a 15 min walk of the train station.
Rooms are clean but the property dated, stairwell carpets are soiled and the bed was not particularly comfortable. Breakfast was very modest and surprisingly the coffee out of the machine wasn’t very good either.
Biggest issue for us was the bed.
Didn’t make for a very comfortable sleep.
Suzann
Stayed 1 night in Apr 2024
Response from fhm on 3 Apr 2024
The structure is historic and fascinating, but not everyone understands it, it is for connoisseurs...sorry.The carpet is cleaned every morning, it is obvious that in the evening after countless footsteps it is a little shaded.You will surely have had a new and well-made mattress, very healthy, it cannot be as soft as the old ones.Breakfast has many quality products, unfortunately we cannot have everyone's favorite foods.If you had notified us about the mattress we could have changed it or we could have changed your room.
Top quality hotel in nice part of town and great value for money too. Away from the masses of tourists but 15 minute walk to the sights and sounds of Rome.
Chris
Stayed 1 night in Mar 2024
Response from fhm on 13 Mar 2024
Thank you very much, you described our structure perfectly, you are certainly an expert person who has traveled a lot to understand the uniqueness of this hotel
Reasonably priced hotel in historic Rome. Within walking distance of Trevi fountain, Pantheon and Spanish Steps. Room was quiet at night. Breakfast was included and was OK.
Lawrence
Stayed 4 nights in Feb 2024
Response from fhm on 26 Feb 2024
Thank you so much for choosing our hotel and for your feedback. We are pleased to know that you appreciated the location of the hotel and its tranquility
Thank you so much for choosing our hotel. We are pleased to know that you appreciated the cleanliness and that you felt safe in our hotel, in fact the staff is present and available 24 hours
I stayed for 6 nights at the hotel for pleasure. One room. Price very reasonable for Rome. Small room but I didn’t expect different. Hot water and private bathroom. Had breakfast twice. (Check what they have there before you commit). Nothing special but nothing different than other European cities. Close to everything. Area is quiet. Didn’t feel unsafe. Pizza next to the hotel is great. Staff friendly. There was always noise from workers during morning and afternoon but they leave late afternoon. You need to give your key every time you leave. Seems annoying but probably better then taking it with you and you lose or it is being stolen. Safe in the room and I kept passport and extra cash.
Yakov
Stayed 6 nights in Feb 2024
Response from fhm on 13 Feb 2024
Thank you very much for your reservation.You have reserved the "small" type room, we also have the "classic" category.We renovated some rooms for a few days, new furniture and paint, nothing excessively noisy, the part where these rooms were was suspended, so you definitely had the room on another floor or side.
8/10 Good
Roger
9 Feb 2024
Liked: Cleanliness, staff & service, amenities
An unusual older property, in quintessential Rome street, easy walking distance from Rome Terminal, most visitor attractions can be reached on foot within an hour. Good restaurants nearby. Staff excellent, breakfast a little basic but adequate for a quick start.
Roger
Stayed 3 nights in Feb 2024
Response from fhm on 9 Feb 2024
Thank you so much for choosing our hotel and for leaving good feedback
Hotel Medici was clean and convenient. The staff was friendly, professional and helpful.
Taxi service was prompt and also professional.
The elevator could only accommodate one person an their luggage but that was my only criticism.
CBM from Washington, DC
Carolyn
Stayed 2 nights in Dec 2023
Response from fhm on 12 Jan 2024
Thank you so much for leaving your feedback.The elevator can actually accommodate 2 people with 2 very large bags, even 4 people without bags.
Thank you very much Stephen for choosing our hotel and for the good score you left, we are pleased to know that you appreciated our structure and hospitality
6/10 Okay
I
7 Dec 2023
I
Stayed 4 nights in Dec 2023
Response from fhm on 12 Jan 2024
thank you for choosing our hotel
8/10 Good
Verified traveller
Travelled with family
21 Nov 2023
Liked: Staff & service
Verified traveller
Stayed 3 nights in Nov 2023
Response from fhm on 21 Nov 2023
Thank you for choosing our hotel and for your feedback
10/10 Excellent
Adrian
21 Nov 2023
Adrian
Stayed 1 night in Nov 2023
Response from fhm on 22 Nov 2023
Thank you so much Adrian!We are happy to know that you enjoyed your stay in our hotel.We hope you'll come back soon
This hotel is conveniently located to a lot of tourist attractions. We arrived late but the staff was extremely accommodating. You have to leave your door key at the desk each day when you leave the hotel - which may have been a safety feature. For breakfast, you have to pay upfront and if you aren't on the daily list - breakfast is not provided. Overall, a nice hotel that was centrally located.
Amanda
Response from fhm on 15 Nov 2023
Thank you very much Amanda also as you expressed your opinion of our hotel in a kindly way, we are happy that it is positive, which means that you had a good time here.You got the reason why you leave the key right, this way we can control who goes out and who comes in, no one can come in unless they are registered.Thanks again, we look forward to your return
Great stay. Everyone was very helpful. Perfect location and everything you need.
Alexander
Stayed 5 nights in Oct 2023
Response from fhm on 27 Oct 2023
Thank you so much Alexander for your positive feedback!We are happy to know that you had a good time here in our hotel, and we all hope that you come back soon
8/10 Good
Melanie
15 Oct 2023
Liked: Cleanliness
The restaurant across the street has amazing pasta. The location is close to Fiumini Piazza, which is a great point for getting around
Melanie
Stayed 3 nights in Oct 2023
Response from fhm on 18 Oct 2023
Thank you, we are happy to hear that you appreciated the location of the hotel
Muchas gracias Ana por tu importante y valioso comentario.
6/10 Okay
ann
Travelled with family
13 Sept 2023
Liked: Staff & service
Disliked: Amenities
The breakfast was very poor same thing everyday coffee machines didnt work properly, the cheese and ham same everyday the rolls and croissant were minute there was a toaster but no bread to toast very poor show. The inside garden seating area was dirty had same coffee spill marks on floor from day 1to day 5 disappointed in overall look of the place. The staff on the other hand were all lovely cant fault them at all. The hotel could dovwith a freshen up. Nice restaurants just across the road. Its a longish walk to attractions but there is a good bys service near by.
ann
Stayed 5 nights in Sep 2023
Response from fhm on 19 Sept 2023
The reviews are certainly subjective impressions, but the description of the breakfast and the cleanliness conditions of the hotel do not reflect reality, I'm sorry to contradict you, but the facts show us the opposite, every day we have hundreds of guests.Renovation and maintenance are constant.
We had a great stay while visiting Rome- staff were great, very clean, quiet area and still close to restaurants, shops and tourist hotspots. We would stay here again!
Jennifer
Stayed 2 nights in Sep 2023
Response from fhm on 14 Sept 2023
Thank you so much Jennifer, we are happy to hear about it and we hope to see you again soon
I want to start off and say that I do not recommend this hotel. The staff at the front desk is SUPER rude and hateful. Stefano especially is very rude and hates to even help. Everytime we spoke to Stefano he rolled his eyes at us and made us feel so unwelcomed. When we checked in the bed sheets has stains and hair on them. The rooms are really hot, small, and have a weird smell. The location was ok it is walkable to the main attractions.
Lusi
Stayed 2 nights in Sep 2023
Response from fhm on 5 Sept 2023
We are sorry that you had such a negative experience, but you certainly did not describe our staff truthfully, who are very professional and courteous. If you wrote that the staff in general is rude you will certainly have addressed them in an arrogant way and aggressive.You booked the "small" room, we also have the standard ones which are certainly more comfortable.The bed and bathroom linens are kept clean as they arrive from the laundry, if they were shaded you could have asked for a change which we would have promptly done.
4/10 Poor
Felicia
5 Sept 2023
Felicia
Stayed 1 night in Sep 2023
Response from fhm on 29 Sept 2023
We are sorry that you did not appreciate our structure very much, perhaps please send us an email explaining what you did not likeThank you very much
6/10 Okay
Marc
25 Aug 2023
Liked: Staff & service
Simple and what you’d expect for basic standards. But toilet did not flush properly.
Marc
Stayed 4 nights in Aug 2023
Response from fhm on 29 Aug 2023
we are sorry that the flush toilet does not work perfectly, but we have a maintenance man available in the hotel for the whole day
One of the best hotels I've stayed while in Europe! The room was comfortable for a solo passenger. The bed was a single bed, with a desk and TV. The air conditioning unit worked well and kept me cool all night. The shower was a little tight but doable. The water pressure was tremendous and the water was warm. When you receive your key, one will be for the door entry and a smaller key to activate the room lights/electricity. When you leave you must provide the key to the front desk. Housekeeping always left the window unlocked when they finished their service. Nothing was stolen or damaged, but I never left anything valuable.
Hotel was within walking distance to Trevi (15-20 minutes) and even Vatican City (45-60 mins). There are a lot of lime scooters or bikes that allow you to cut the travel time significantly.
The staff was excellent! If you're hesitant about booking this place don't be! All of the gentlemen I interacted with were professional and helpful!
Cristopher
Stayed 2 nights in Aug 2023
Response from fhm on 29 Aug 2023
Thank you very much Cristopher for your nice review, we are happy to know that you thoroughly enjoyed your stay in our hotel, and we would like you to come back soon
Enjoyed our stay here. They do not offer cleaning services during the stay, so staying with a young child in diapers is probably not the best spot or ask for housekeeping specifically (not sure if they would accommodate?)
Michelle
Stayed 2 nights in Jul 2023
Response from fhm on 5 Aug 2023
You wrote a lie, because in reality you had always displayed the "do not disturb" sign on the door, so it means that we cannot enter the room.Cleaning is done every morning and there is staff on the floors also in the afternoon until evening.