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Mercure Rockhampton

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Pool
Pool
View from Room
In-room safe, desk, laptop workspace, blackout curtains

Overview of Mercure Rockhampton

Mercure Rockhampton

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
86 Victoria Parade, Rockhampton, QLD, 4700

Explore the area

  • Popular LocationPilbeam Theatre2 min walk
  • Popular LocationRockhampton Art Gallery2 min walk
  • Popular LocationArcher Park Station & Steam Train Museum7 min walk
  • AirportRockhampton, QLD (ROK)7 min drive

Choose dates to view prices

About this area

Rockhampton

Located in Rockhampton, Mercure Rockhampton is in the city centre and near the airport. Pilbeam Theatre and Rockhampton Art Gallery are cultural highlights, and some of the area's landmarks include Aboriginal Dreamtime Cultural Centre and Rockhampton Heritage Village. Looking to enjoy an event or a game while in town? See what's going on at Nissan Navara Arena, or consider a night out at Rockhampton Showgrounds. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's quiet location.

What's nearby

  • Pilbeam Theatre - 2 min walk
  • Rockhampton Art Gallery - 2 min walk
  • Archer Park Station & Steam Train Museum - 7 min walk
  • Kershaw Gardens - 2 min drive
  • Rockhampton Showgrounds - 3 min drive

Getting around

  • North Rockhampton Station - 2 min drive
  • Rockhampton, QLD (ROK) - 7 min drive

Restaurants

  • Ribs and Rump - 2 min walk
  • Cafe Bliss - 4 min walk
  • Malaysia House Rockhampton - 5 min walk
  • Degani Bakery Cafe - 8 min walk
  • Ginger Mule - 11 min walk

About this property

Mercure Rockhampton

4-star hotel with business centre and 24-hour front desk
Along with a business centre, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. All 74 rooms offer balconies, TVs with digital channels, and hairdryers. Safes, phones and ironing boards are among the other amenities that guests will find.
Mercure Rockhampton offers 74 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Mini fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wired Internet in public areas: AUD 9.95 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge
Travelodge Hotel Rockhampton
Travelodge Rockhampton
Rockhampton Travel Lodge
Travel Lodge Rockhampton
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Mercure Rockhampton Hotel
Travelodge Hotel Rockhampton
Mercure Rockhampton Rockhampton
Mercure Rockhampton Hotel Rockhampton

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 283 out of 966 reviews
5 - Excellent 29%
Rating 4 - Good. 438 out of 966 reviews
4 - Good 45%
Rating 3 - Okay. 152 out of 966 reviews
3 - Okay 16%
Rating 2 - Poor. 75 out of 966 reviews
2 - Poor 8%
Rating 1 - Terrible. 18 out of 966 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel building is a bit old and broken but the room comfort and the excellent staff more than make up for it. The staff are some of the best i have ever experienced. Friendy and helpful.
Stayed 2 nights in Jun 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room too small for disabled person. Building is eight levels with about eight rooms per level but only one lift. Website says "... restaurant & pool..." but the restaurant was closed for renovations.
Stayed 1 night in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Lost my booking took 25 minutes to check in
Stayed 1 night in Mar 2021