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Reviews of Leichhardt Hotel

4 out of 5
Leichhardt Hotel
Cnr Denham & Bolsover St, Rockhampton, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 406 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Kaylene

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room unfortunately smelt like mildew and was very run down.
Stayed 1 night in Apr 2022

10/10 Excellent

Kingsly

Business traveller
Liked: Cleanliness, staff & service
In the CBD on the river quite comfortable excellent service great food
Stayed 2 nights in Mar 2022

8/10 Good

Peter

Stayed 1 night in Mar 2022

10/10 Excellent

Glenn

Stayed 1 night in Mar 2022

6/10 Okay

Cecily

Location is convenient and staff at front desk etc pleasant but desperately needs to get rid of those stained red couches and armchairs in the foyer and the rooms. Also needs to have more diligent housekeeping.
Stayed 4 nights in Feb 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Feb 2022

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, affordable, and great service.
Stayed 2 nights in Feb 2022

8/10 Good

Glenn

Stayed 1 night in Feb 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Clean but is due for a refurb. Simple complimentary buffet breakfast was great.
Stayed 1 night in Jan 2022

6/10 Okay

Ewan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The check in staff were slack and the general staffing of restaurant/bar was non exiting
Stayed 1 night in Jan 2022

4/10 Poor

Lisette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Exceptional customer service and good location, but a very dated hotel that needs a refresh.
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and directly across from yhe police station. Only 1 pillow per person and no microwave is really a let down.
Stayed 1 night in Nov 2021

6/10 Okay

Nigel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Nov 2021

2/10 Terrible

Jason

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2021

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs a good clean, replace carpets, update guest informstion. Thr rate was cheap - you get what you pay for.
Stayed 1 night in Oct 2021

8/10 Good

Mrs Tracy Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2021

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Aaron

Liked: Cleanliness, staff & service
I wasn't sure when I got there but it turned out to be a very pleasant experience
Stayed 2 nights in Oct 2021

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Location excellent. We were able to park with our trailer next door in the council carpark. Meals in dining room were great, although not many GF options. Some renovation would be useful - i.e. Loose and lumpy carpet in room and in the space outside the rooms on our floor.
Stayed 1 night in Sep 2021

4/10 Poor

Todd

Disliked: Property conditions & facilities
Very outdated, carpets worn and dirty looking , shower was pathetic.
Stayed 2 nights in Sep 2021

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and facilities
Stayed 1 night in Sep 2021

4/10 Poor

Craig

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bar staff & food was okay . Room was old and outdated . In need of major up grade. Carpet was lifting, chairs / curtains were stained very badly . Worst of all the air conditioning was very noisy all night and kept us awake. Spoke to counter staff in morning who said they would get a manager to call us . Needless to say they never called . Would not recommend.
Stayed 1 night in Sep 2021

6/10 Okay

Symon

Disliked: Property conditions & facilities
Dated, tired looking hotel
Stayed 3 nights in Sep 2021

6/10 Okay

Karen

Liked: Staff & service
Disliked: Property conditions & facilities
When looking online it’s looks good but it’s obvious it needs updating when there, but it’s clean, very disappointing with the parking situation, staff very friendly, central to everything, I wouldn’t stay there again tho I’d rather spend my money on something better.
Stayed 3 nights in Sep 2021

10/10 Excellent

richard

Stayed 2 nights in Sep 2021

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Cathryn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs an upgrade...great central location with loads of potential...little things like replacing broken rubbish bin...fix squeaking bathroom exhaust fan..lamps that don't work ...all make a difference...good bed and shower...
Stayed 1 night in Sep 2021

6/10 Okay

Kees van

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Carmel Terese

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness and hospitality
Stayed 1 night in Aug 2021

4/10 Poor

Brent J

Liked: Cleanliness, staff & service
Honest review. You get what you pay for. The hotel is now dated but still a place where you can stay. However, the price vs who is included can be a negative bonus. Staff mixed up room bookings and I walked into some one else in the room. Shock to both of us. The staff were friendly and comped a breakfast. Staff were busy trying to keep guests quiet on the night I was there (604 takes the cake on rolling, pillow biting and general annoyance) and there were others in the hall way where you could hear either staff or guests asking people to be quiet. Would be my last stay and for anyone else who can afford it, would recommend spending extra and staying some where more modern, sound proofed and out of budget for those who do not care for others. I did attempt to reach out to management via email, however there was no response after 5 days; the front desk and night staff did try hard to make the stay enjoyable but managements lack of response is disheartening.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Patrick

Stayed 1 night in Aug 2021

8/10 Good

Brooke

Liked: Cleanliness, staff & service, room comfort
Older hotel but very convenient and comfortable.
An older hotel but very conveniently located with a restaurant downstairs for lovely meals. We went to a concert at the hotel and it was nice to be so close to our room afterwards.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prompt, efficient check in. Clean and tidy room, just a little outdated. Comfy and clean bedding
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location in the middle of rocky. nice size room and a bath and comfy beds.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and well maintained rooms, certainly had a good stay
Stayed 3 nights in Jun 2021

6/10 Okay

Brad

Liked: Staff & service
Disliked: Property conditions & facilities
Not up to the usual standard
The room is looking tied, the carpet in my room was heavenly frayed. The remote for TV only working if you Chanel down not up. The bed was not remade overnight only bins emptied and new towels provided
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very clean room except rubbish left in bathroom bin.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Edith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2020

6/10 Okay

James, Townsville

Business traveller
Liked: Staff & service
We stayed at this Venue as the laundry we service provided the linen, New management changed linen suppliers to a bunch of criminals, we will no longer stay at this venue. Its a shame as it suits all of our needs when travelling
Stayed 1 night in Nov 2020

4/10 Poor

Oriano

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts
Stayed 2 nights in Jul 2020
Response from Kim - Reception on 26 Aug 2020
Thank you Brian for the great review!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice. Although the jug didnt work so i couldn't have a coffee
Stayed 1 night in Jul 2020
Response from Reception on 26 Aug 2020
Thank you for your review!