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Reviews of Red Carpet Inn Austin MN

2 out of 5
Red Carpet Inn Austin MN
3303 Oakland Avenue West, Austin, MN

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 105 reviews" "
Rating 8 - Good. 40 out of 105 reviews" "
Rating 6 - Okay. 29 out of 105 reviews" "
Rating 4 - Poor. 12 out of 105 reviews" "
Rating 2 - Terrible. 4 out of 105 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Tracy

Disliked: Property conditions & facilities
Ok in a pinch
This is no longer an econolodge per the Indian man behind the desk , 8 cars maybe in the parking lot, needs updating, didn’t do the breakfast , no more than one night is necessary !
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Mgr on 5 May 2019
Thank you

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The area was clean and quiet. The AM food was good touch.
Stayed 4 nights in Mar 2019
Response from Manager on 5 May 2019
Thank you

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. The property was clean, quiet, and reasonably priced. I would definitely stay at this property again.
Stayed 1 night in Mar 2019
Response from Manager on 26 Mar 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet. Friendly staff. Only downside was breakfast. Only offered toast and mini packaged doughnuts
Stayed 1 night in Feb 2019
Response from Mgr on 19 Feb 2019
Thanks.

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
We just needed a place to sleep and shower as we travelled. We have 3 priorities: 1) clean, 2) comfortable bed, not a board, and 3) everything works. Decor, age and breakfast are irrelevant. This place checked our boxes. We would stay again.
Stayed 1 night in Jan 2019
Response from Mgr on 15 Jan 2019
Thank you.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from Manager on 3 Dec 2018
Thank you!

8/10 Good

Rodney

Liked: Cleanliness, room comfort
Very quiet area. The motel is all by itself since the surrounding businesses are closed. Would recommend for the road warrior just looking for a bed and a shower.
Stayed 4 nights in Oct 2018
Response from Manager on 3 Nov 2018
Thank you.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Staff was excellent. Room was a decent size but damp and musty.
Stayed 1 night in Aug 2018
Response from Manager on 5 Oct 2018
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Manager

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2018
Response from Manager on 5 Oct 2018
Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap if in a pinch. A little run down. The highway is loud
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Front Desk Manager on 2 Sept 2018
Thank You!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sketchy area, good night's sleep
Don't be fooled. The immediate surrounding area looks super sketchy, but the hotel was comfortable. The breakfast offering were a little thin, but the bed was nice and everything was clean and well-maintained.
Stayed 1 night in Jun 2018
Response from Manager on 5 July 2018
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very clean, comfortable, and town accessible for the price. Overall great deal. Will likely stop again.
Stayed 1 night in Jun 2018
Response from Manager on 5 July 2018
Dear Kevin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Manager

8/10 Good

Boleslaw

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018
Response from Mgr on 3 July 2018
Thank you

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Mgr on 3 July 2018
Thanks!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Mgr on 27 May 2018
Thank you

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Nothing fancy, but the price was right. Room was clean and everything worked. Perfect location right of interstate while we were traveling. Manager was pleasant and helpful.
Stayed 2 nights in May 2018
Response from Mgr on 27 May 2018
Thanks.

6/10 Okay

Linda

Liked: Cleanliness, staff & service
It was in a pretty isolated area
Response from Mgr on 16 Dec 2018
Thanks!

4/10 Poor

james

Disliked: Staff & service, property conditions & facilities, room comfort
Way over priced!
Not real happy! Room was suppose to be king size bed but ended up in a small room with a single bed. Place is old and dated. Cleanliness is not a priority. Hotel is way over priced for what your get. I wouldn’t stay here again.
Response from Mgr on 3 June 2018
Thanks.

6/10 Okay

Rick, Chciago

Liked: Staff & service
Close to the Interstate Hwy
Very reasonable rates. New owner is working hard to please. The continental breakfast is a little sad but Kenny's Oak Grill is just a short drive downtown for a fantastic breakfast.
Stayed 1 night in Mar 2018

6/10 Okay

mike

Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude owner.
Employee who I believe was the owner was rude. I have never been treated with this much disrespect by a hotel employee.
Stayed 1 night in Sep 2017

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We were very happy with the staff, price, cleanliness and size of our room. I wish the continental breakfast had oatmeal, yogurt or fruit.
Stayed 1 night in Aug 2017

8/10 Good

corina, austin, mn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Brent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bittersweet honesty
Stayed here a few years ago and thought it would suffice again for our latest trip to Austin. I'm not a picky person, but I was disappointed this time around. The hotel is really looking run down both inside and out. Our room wasn't as clean as I'd expect (again I'm not picky). There were hardly any other guests at the place - which I take as a sign that people are no longer satisfied with it's current conditions. It would probably suffice as a place to crash for a solo traveler, but families should skip past this place. The location, which is hardly the hotel's fault, is very depressed and rundown, and sits on the outskirts of town. I hared writing this review because the owners are nice and like I said, the hotel was better during our last stay.
Stayed 1 night in Jul 2017

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minnesota
Room was clean & comfortable and cooler worked great
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay stay. Staff helpful
Stayed 2 nights in Jun 2017

8/10 Good

KEVIN-CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austin, MN
This was a very nice hotel; however, the area was quite bleak...no services or food. Fine for a one night stay.

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean basic room. Have stayed before will return. Very nice friendly owners

8/10 Good

Dennis C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

D, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
I have chosen this motel several times for my visits to the Austin area. The rooms are clean, the staff is great and the beds are comfortable. It is a bare basics motel, but it has served my needs for a good price. The only thing I wish were a little better were the breakfast. I like to have some protein or fruit with my breakfast, but they really only advertise a continental breakfast, so if you want more for breakfast, you can go somewhere else. The internet is pretty good also.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Typical Austin hotel
There's nothing adjacent to the hotel. The location reminded me if the beginning chapter of a Stephen King novel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, peaceful and quiet
Staying overnight to attend my grandson's wrestling tournament. Convenient to location of event.

10/10 Excellent

Michael , US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Friendly staff, quiet, clean and cozy! Our 3rd stay at this econolodge.

8/10 Good

Andrew

Liked: Property conditions & facilities, room comfort
Clean and comfortable.

8/10 Good

BETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dog friendly motel
bathroom was clean, but a little shabby, but room was very nice and updated. Dog friendly.

6/10 Okay

susan, Minnesota

Disliked: Property conditions & facilities
You get what you pay for!
Hotel is quite old and needs updating. Room was clean but heater/cooler is ancient! Breakfast was ok - overall I would consider something better next time.

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice
Quiet, clean, comfortable with super nice proprietor

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort
Good Value Hotel
This a great hotel to rest your head at. The staff are polite they try their best to accommodate and the prices are good

4/10 Poor

Diggum, Florida

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean, comfortable room in a depressed setting
Sadly, this interstate exit has gone dead. The surrounding businesses are all boarded up, the parking lot is in a state of total disrepair, and the facility is a little run down. In contrast, the sister property in LaCrosse, Wisconsin was just as old, but cheerful and well maintained with attention to little details at nearly half the price!

8/10 Good

stuart, poole, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good priced hotel.
Very comfortable hotel for a stop off. Staff were very accommodating. Very friendly with useful tips for things to do in the local area.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for money!
Great service, comfortable bed, nice television. I enjoyed my stay!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
birthday event
very personal managers

8/10 Good

ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alan, Minneapolis,MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected.
Was very impressed for the lowest price they had. Was very clean and the breakfast was really really excellent. I was first thinking for the price- you get what you pay for. BUT with this hotel was way more than expected for the price I paid. So-Excellent price, Excellent service, Excellent clean, Excellent breakfast, and Excellent friendliness from the staff.

8/10 Good

Steven

Liked: Cleanliness, staff & service
Decent place to stop over
This is a great hotel if you are passing through and just want a place to sleep. The room was really small, as was the bed. The rooms are dated, but were clean. The bed was not the most comfortable I have ever slept in. It was a spring mattress and you could tell it was kind of worn. But the staff was friendly and helpful, and it was in a quiet location. I wouldn't want to spend a week there, but it was perfect for a cheap room for a night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent, provided whatever we needed. Hotel was extremely clean and very comfortable.