Riu Palace Mexico - All Inclusive

4.0 star property
Stylish property on the shore with 4 outdoor swimming pools
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Riu Palace Mexico - All Inclusive

Photo gallery for Riu Palace Mexico - All Inclusive

Fountain
Minibar, in-room safe, blackout curtains, iron/ironing board
6 restaurants, breakfast, dinner served; Italian cuisine
Property grounds
Reception

Overview of Riu Palace Mexico - All Inclusive

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationRosa Roja1 min walk
  • Popular LocationMiyagi3 min walk
  • Popular LocationPlayacar Golf Club2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive
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Room options

Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Jetted Tub (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior (U))

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior (L))

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Jetted Tub (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Superior (E))

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Superior, B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite (Superior, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior (C))

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Separate bath and shower
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

Double Suite Superior

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Quadruple Suite Superior

  • Sleeps 3
  • 2 Double Beds

Double Suite Superior

  • Sleeps 4
  • 2 Double Beds

Double Suite Superior

  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Playa del Carmen

Located on the beach, Riu Palace Mexico - All Inclusive is in Playacar, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Travelling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. With scuba diving and windsurfing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 52 min drive

Restaurants

  • Rosa Roja - 1 min walk
  • Starbucks - 3 min walk
  • Restaurante Miramare - 10 min walk
  • Restaurante Uxmal - 11 min walk
  • La Barra Artesanal - 5 min walk

About this property

Riu Palace Mexico - All Inclusive

Upscale all-inclusive property near Xplor Theme Park
Playacar Golf Club is located near Riu Palace Mexico - All Inclusive, which provides a free breakfast buffet, a swim-up bar and a poolside bar. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in a massage at Renova, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, dinner and Italian cuisine. Fitness classes are offered at the health club; other things to do include surfing/body boarding, volleyball and windsurfing. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, tennis courts and a bike on-site
  • Express check-out, express check-in and beach towels
  • Guest reviews say good things about the beach locale, helpful staff and overall condition
Room features
All 434 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Don Julian
  • Krystal
  • La Bodega
  • La Dolce Vita
  • Miyagi

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace
Riu Palace All Inclusive
Riu Palace Mexico
Riu Palace Mexico All Inclusive
Riu Palace Mexico All Inclusive Playa del Carmen
Riu Mexico
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Playa Del Carmen
Rui Palace Mexico
Mexico Palace Riu
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
Riu Mexico Inclusive inclusiv

Frequently asked questions

Does Riu Palace Mexico - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Riu Palace Mexico - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Mexico - All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Palace Mexico - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Riu Palace Mexico - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Mexico - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include windsurfing, snorkelling, tennis and more.

Where is Riu Palace Mexico - All Inclusive located?

Nestled on the beach, this Playacar property is within 2 mi (3 km) of Piste Cyclable sur Paseo Xaman-Ha, Quinta Avenida and Playa del Carmen Main Beach. Mahi Golf Course and Mayan Ruins of Playacar are also within 1 mile (2 km).

Riu Palace Mexico - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great property lots to do in the area
Stayed 7 nights in Apr 2024

8/10 Good

Kimberly

Very nice. Food okay. Great place to relax
Stayed 4 nights in Apr 2024

8/10 Good

Aparicio

Liked: Staff & service, property conditions & facilities
The staff and the property.
Stayed 7 nights in Mar 2024

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool tiles falling off
Stayed 9 nights in Mar 2024

10/10 Excellent

Emmanuel, Union City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and stay !
Stayed 5 nights in Apr 2024

10/10 Excellent

Amber Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property. The food was great. Our kids loved the pools and activities.
Stayed 6 nights in Mar 2024

6/10 Okay

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Tamela Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort. Food is AMAZING!! Staff helpful. Resort is clean. Evening entertainment was great!!!
Stayed 4 nights in Mar 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and walking distance to an amazing beach. Staff was very helpful and gave us great service!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were very clean and well maintained. The entire staff was terrific. We loved the beach, in particular the beautiful breeze coming off the water. I’d say the food was fine. Nothing special. Drinks were consistently low on alcohol. You might consider bringing your own if drinking is a big part of your holiday.
Stayed 7 nights in Mar 2024