Exterior detail

Reviews of The Lakehouse Cameron Highlands

4 out of 5
The Lakehouse Cameron Highlands
30th Mile Ringlet, Cameron Highlands, Ringlet, Pahang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 250 reviews" "
Rating 8 - Good. 77 out of 250 reviews" "
Rating 6 - Okay. 10 out of 250 reviews" "
Rating 4 - Poor. 2 out of 250 reviews" "
Rating 2 - Terrible. 1 out of 250 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb in all respects. Plan on visiting again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Asish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very beautiful and located in the heart of Cameron highlands. Hotel stuffs , room, breakfast are very good.
Stayed 1 night in Nov 2023

10/10 Excellent

Lee

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Quiet retreat from the city! Beautiful interior and view.
Stayed 1 night in Aug 2023

4/10 Poor

Suliman

Stayed 2 nights in Jul 2023

10/10 Excellent

Chong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Romantic Getaway
The staff would go out of the way to serve our needs. This includes a simple car wash and offer to light up the fire place. Loved my stay at The Lakehouse
Stayed 2 nights in Jun 2023

10/10 Excellent

Wai Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and rustic european style property with serene views and tranquility. Nice lounge and restaurant serving delicious food although pricey. The breakfast was awesome. Staff and services were very good. The most surprising and unique service was the complementary daily car wash. Highly recommended to those who look for a relaxing and authentic Cameron Highlands experience.
Stayed 2 nights in Jun 2023

10/10 Excellent

nur ain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay . Its located fqr from the usy cameron area and it has Calm environment and good weather. The staff and service is 5 star!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The area is quiet and serene with a nice view of the lake. Not much activity in the area and have to travel out for more options of food or activities.
Stayed 2 nights in Oct 2022

10/10 Excellent

Xiaofeng, Shanghai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
British style, traditional and comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

James

Stayed 2 nights in Jul 2022

10/10 Excellent

VARUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

MUHAMMAD NURFIRDAUS

Stayed 1 night in May 2022

10/10 Excellent

YING KEAT

Stayed 1 night in Dec 2021

10/10 Excellent

Shahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Faziatul Ajmal

Stayed 2 nights in Jan 2021

8/10 Good

khor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of England
It was a romantic getaway over a public holiday weekend. Glad we chose this hotel as there were no crowds or long queues to contend with even with full occupancy. Excellent afternoon tea & breakfast spread. Enjoyed our guided hike too! The hotel is located lower in the Highlands so the drive up was not bad even with holiday traffic. Staff were helpful and gave good impression of HPL hotels.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

khor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Mitsuru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Max, Malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome environment and scenery. Great staff service and attitude
Stayed 1 night in Jun 2020

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attentive service. Too near to the main road for the junior suite.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome services is verry good, such as welcome drink and welcome massage.
Stayed 1 night in Mar 2020

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Ning

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's wonderful and pleasing to stay there. Peaceful and relaxing for holidaying without stress from the office. Highly recommended for holiday lovers.
Stayed 2 nights in Feb 2020

8/10 Good

RUIYIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay at the Lakehouse, complimentary soft drink & quick massage on arrival was very welcomed after the drive up the mountain! Friendly helpful staff & a very enjoyable stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected welcome drink and massage on check in Most helpful staff giving local advice and recommendations Lovely that so much effort has gone to accommodate a food allergy by getting in special food Really excellent thought and lovely old building
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property. The trade off is that it’s a bit far from the Boh Tea Plantation. The hotel offers private transportation services which was very good. Overall happy with our stay.
Stayed 2 nights in Jan 2020

10/10 Excellent

K E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Lakehouse
A wonderful experience with superb staff- great attitude , even when some mistakes were made- friendly and going the extra mile. Felt like home with a beautiful ambience , and the place was really quaint with old rotary phones ( our teens were so amused), and implements, paintings on display and even a fireplace. The food was really delicious esp the Christmas Eve dinner. Even our car was cleaned daily. The spa just opened on 20/12 is a must try for a relaxing massage. The Lakehouse is a unique experience for rest and relaxation , and for a cool get away from the otherwise tropical heat in Malaysia.
Stayed 5 nights in Dec 2019

10/10 Excellent

Kai Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay At Lakehouse Cameron
Absolutely love this place. Beautiful hotel and surrounding compound. Very suitable for a relaxing getaway. Staffs are very friendly and helpful. Thanks for everything!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, perfect facilities, everything is satisfied. Thank you so much.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable place to stay. Staff are friendly and efficient. Master bed a little old and squeaky.
Stayed 2 nights in Dec 2019

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent Ill be back there for sure The food was nice (the lamb chop peppermint sauce is very nice) Dont skip their afternoon tea (very nice as well) The scenery also very nice, calming, n relaxing
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel name and hotel structure like Traditional style.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Old English style, having the heritage feel. There was scented burner with essential oils and personally i do not like it
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are professional and friendly. we feel like staying in a museum with many artifacts from the colonial time. The hotel is well maintained and very clean. highly recommended.. 👍
Stayed 1 night in Oct 2019

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and beautiful place I would love to come back.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place and building style. strongly recommend.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife absolutely love this place! Very serene and peaceful and we wish we planned for a longer stay instead of only 2 nights. Cameron we will be back soon…
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel overall is excellent. Tasteful design and decor. Some things to improve:- a. Don’t get me wrong. The staff is very polite and will help when we ask them but there’s a lack of professionalism among the staff. For example, during breakfast and dinner, instead of waiting at the dining area to see if the customer needs anything, they spend their time in the kitchen talking to one another. We have to call for them a few times until they hear us. I mean if I’m thousands of ringgit per night I expect a 5-star service and that clearly wasn’t 5-star. b. The receptionist is also not there most of the time at her place. Yes, she will assist us politely when she reach her place but again you do not pay thousands of ringgit per night for this kind of service. Also, since the room with the fireplace is in another building, instead of having a person to help us with the bags to go inside our car, we have to do everything ourselves and drive up to that other building. Again and again, if I’m paying thousands of ringgit per night I would expect top notch service. A great example would be Cameron highland resort hotel. The moment we arrive, there’s staff already waiting to assist us with our bags. Unlike your hotel, we have to do everything by ourselves. c. The food is not up to par. The food is okay but not excellent. If I were to compare case del rio, there is a starting difference. Again, don’t get me wrong, the staff is polite but they need more training. Thank you.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Daniel, Penang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness and calm environment of this hotel away from hustle and bustle.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was tasteful and delicious!!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cool retreat
Visited the Highlands with friends. Beautiful countryside with the tea plantations and the green of the jungle. Wonderful food products...loved the fresh strawberries!!
Stayed 2 nights in Aug 2019