Front of property

Reviews of Old City Boutique Hotel

4.5 out of 5
Old City Boutique Hotel
10 Teatra Street, Riga

Reviews

7.8

Good

Rating 10 - Excellent. 253 out of 999 reviews" "
Rating 8 - Good. 480 out of 999 reviews" "
Rating 6 - Okay. 184 out of 999 reviews" "
Rating 4 - Poor. 66 out of 999 reviews" "
Rating 2 - Terrible. 16 out of 999 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel doesn’t exist anymore. No one emailed or texted me to tell me. I called the number posted on the door; they said they tried to contact me, but that’s a lie, obviously— I wouldn’t have shown up there if they had. The very rude woman tried to get me to stay in a nearby hotel, but I went there to take a look, and it was filthy. Luckily, I was able to book other accommodations at a real hotel down the street instead. I’m going to need a full refund, of course. You can’t expect to keep the money of people who book at hotels that no longer exist!
Stayed 3 nights in May 2022

10/10 Excellent

Thomas W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great location
Great room with great view ! Weird to pay cash only on arrival and breakfast was cold every day, but apart from that, great hotel and good central location!
Stayed 3 nights in Nov 2020

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall fantastic value.
Very central hotel, and excellent value. Request a room in the new block, because the rooms in the old block are jaded and need updating, and the connecting corridor is lethal in the dark. Very helpful staff.
Stayed 1 night in Sep 2020

8/10 Good

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel are very nice but breakfast are not good
Stayed 2 nights in Aug 2020

10/10 Excellent

Viktoria, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for the price. Exceptional location. Newly renovated facility. Small but comfortable room featuring everything one might need. Nice bathroom. Breakfast included.
Stayed 1 night in Aug 2020

10/10 Excellent

Dyllan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

6/10 Okay

Robert, Yorkshire, UK

Disliked: Staff & service
Location was good and the breakfast was excellent. Having booked an economy room I was placed in the annex. Economy meant there was no safe (on asking I was told that if I wanted one I would have to upgrade to a more expensive room). Also the TV did not work and the bed and bedding was poor quality. The room was only cleaned once during a four night stay (one day they came to clean the room at 6.00pm, which was not convenient). Avoid booking an economy room if you don’t want to be treated like a second class guest. Staff at breakfast were very nice but Reception staff were not at all helpful. On check out, the member of staff did not even look up from his phone when I handed over the key, with no attempt to ask how my stay had been. Overall, although the hotel is well located, it does not warrant its star rating and I would not recommend it to other visitors to Riga.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location within the old town , close to attractions ,shops ,restaraunts also a shopping mall. About 30/40 min walk from the Station & Bus Station . Very good breakfast but runs out if there is a rush but will be replenished in time. One complaint is with the free Wifi as it is a bit of a hit & miss as you need to sign into several Old city boutique hotel sites until you are accepted, we have never had this problem before . Overall a very pleasant experience.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
***
Staff was friendly and helpful, good breakfast , large selection of food, quiet place.
Stayed 1 night in Mar 2020

8/10 Good

Rowena

Liked: Cleanliness, staff & service, room comfort
Pleasant stay at Old Boutique Hotel
The staff is accommodating. I arrived past 11 am and my room is already ready so they let me checked in even though regular checked in time is 2 pm. Thank you Juta as well for arranging my airport transfer. I had a pleasant stay at the hotel.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern in a fairly central location....the staff were ok
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location of this hotel was fantastic & the building itself very beautiful & as shown in the photos. However, after this we had a very disappointing experience & felt the need to highlight a couple of things; - The Room was incredibly hot with no way of being able to control the room temperature. The receptionist advised that as it’s winter, the AC unit was off and the only way to cool the room down was through a window. - this window looked directly into all of the other bedrooms. We could see directly onto the bed of the room next door and vice versus! - the window was incredibly unsafe. It was full height and opened fully with no safety lock or balcony/railing. The drop was 3 floors below us and there was no way to safe guard yourself. Ok as adults but not suitable for children!! - We ordered a double room with a double bed which we got - yet had 2 single duvets. We asked reception if they could find us a double bedding but when we got back to the room 10 hours later ready to sleep; there was still 2 singles and no notice from the reception. After going back to reception; we were advised one would be brought to us within 10 minutes. We later received a call to say there wasn’t one. - Although the breakfast was good, they had fully run out of bread&the staff were no where to be seen.When we could finally ask someone we were told there was none left. - There was no FOC water(bottle was 4 euros). A complimentary bottle would have been nice given how hot the room was!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position and service. Breakfast could be improved
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel was in a fantastic central location and accessible to all attractions. the Suite I originally booked appeared ill-prepared and was very cold. The staff did not appear to be that concerned but after my strong insistence agreed to move my room. The new room was much more satisfactory. Staff overall appeared surly, breakfast was hugely underwhelming and the Sauna was not operational, this was disappointing as this was one of my main reasons for selection.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
Room was not cleaned so told staff on check out and they said its our fault for not telling
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Luann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Old City Boutique Hotel was within walking distance of everything you could need and want. It is in an excellent location. The staff at breakfast had trouble replenishing the food and often times foods were no longer available even though the breakfast had more than an hour left. That said, what was served as good and there was variety.
Stayed 4 nights in Nov 2019

4/10 Poor

Casey

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the little extras in the bathroom. Lovely room had to ask for TV converter. Someone before must have nicked. But the frustrating part of room 603 was no WiFi in my room. Fine everywhere else. Breakfast was very good but timing wise was not good as ate hotdogs instead of bacon. Had a look later after I was full and the bacon looked lovely. Good quality. Over all really nice hotel.
Stayed 1 night in Nov 2019

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Old city
A hotel in the absolute centre of Old town in Riga just a couple of steps from the restaurants and pubs. Feels a little outdated and would do with a fix up. Breakfast okay and friendly enough staff.
Stayed 1 night in Nov 2019

6/10 Okay

Liene

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location very good in old town. Our room was fine apart from the carpet that badly need replacing old and a more then a little marked.Breakfasts were fine but not outstanding.but by and large happy for the price we paid.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. It was close enough to the tourist area, but very quiet. I also loved the fact that it used to be an old merchant building. The nesting pigeons were also a nice touch!
Stayed 6 nights in Sep 2019

10/10 Excellent

Baiba, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Part of vecriga warehouse architecture. Staff excellent and bar area unique
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good I would like to have a better mattress in the bed and a refrigerator in the room.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location, right in centre of town.Good for restaurants and bars.Only disadvantage was that our room had no safe or airco.Good was that breakfast was included.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location near a modern shopping mall which has a supermarket inside, literally 1 minute walk. The staff were average, some helpful, some aren't. The cleaning crew is professional. However, the carpet is dirty, gross, and smelly, needs to change.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 6 nights in Jul 2019

4/10 Poor

Anna, London

Business traveller
Disliked: Staff & service, property conditions & facilities
Outdated furniture and carpet, incompetent staff. Perfect location.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel has gone down hill, night manager is a monst
This hotel has gone down hill alot. It was nice and we always stayed in the suite but it has become very run down. The soga chair has lesther peeled off it and flaking, the lamp didnt have a screw in it so they cover falls off alot, and the rooms need to be renovated. The biggest problem is the overnoght manager, the female with the dark hair. She is condescending and rude, she refused to give us an extra towel one night and an extra pillow the next night. She claimed the housekeeping room was locked and we should have asked earlier when they said they would bring it upstairs, but never did and now that was our fault and our problem. She lied about the key to the housekeeping room because it was unlocked the whole night and we had to go there ourselves. Then they out up a sign that says all hotel bills and room charges need to be paid in cash! They claimed the credit card terminal was broken and they would fix it, the same sign was up last year so its not the terminal. Then when we asked hotel.com they couldnt help stating customer service needed to be handled by the hotel, even after they promised to take a payment from us and send it to hotel but wanted to give them a chance to fix it. They eventually took a credit card when we claimed we didn't have $1,000 Euros and they took the card. They "borrowed" a terminal from a neoghboring hotel, sure, we believe that...
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly English speaking staff.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good situation and short distance to several interesting places. Silent a the windows were on a quiet side street.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Reception staff not helpful at all. Carpet in room very old and dirty.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location but no air con
Location is very good. Air conditioning was not on in summer which is kinda odd, but if you keep window open it was ok, bit noisy from outside tho. But i think we got the moneys worth and were happy. Also young girls at breakfast were awesome! keep up the good work!
Stayed 3 nights in Jul 2019

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, super location, clean and nice breakfast
Stayed 1 night in Jul 2019

4/10 Poor

Galina

Disliked: Staff & service, property conditions & facilities
I would not recommend the hotel to anyone.
The receptionist was rude, unfriendly and not helpful at all with a wrong information. The carpet in rooms is old, dirty and worn out. The breakfast area crowded, dark, poor choices of food and not enough.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Beautifull property excellent location pleasant staff.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance of the Riga old city district. It was also in a very quiet place. The first room I was given had a non-functional air conditioning system. However, I was given another room after I mentioned this. The most memorable thing about this hotel was its breakfast buffet, one of the most delicious I have encountered. It had an ample variety of egg dishes, meats, cereals, and the tastiest pancakes and almond bread I have ever tasted. It was made with love.
Stayed 3 nights in Jul 2019

6/10 Okay

Jenny, Singapore

Business traveller, Travelled with partner
The location was perfect! We booked it as a four star hotel - but it clearly does not match Asian standards and is rather a 2-3 star hotel. The breakfast at other hotels in Riga i stayed before was much better, but the coffee is good.
Stayed 3 nights in Jul 2019

8/10 Good

ULI

Travelled with family
Liked: Cleanliness, staff & service
We stayed for two nights, right from the beginning they told us they are having problems with the credit card machine. OK. 2 days later still. We had to get cash to pay for the hotel. Assuming they always have "credit card machine" problems. (There was a printed sign at the front desk.) Rooms were very basic not the four star I was expecting. The beds in one (of our group of 3 bedrooms) were terrible. Breakfast - only ok. Only the location was very nice, close to the old city and walk-able. Only public parking somewhere close by.
Stayed 1 night in Jun 2019