Reception

Reviews of NB Hotel

3.5 out of 5
NB Hotel
Slokas Street 49, Riga

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 235 reviews" "
Rating 8 - Good. 92 out of 235 reviews" "
Rating 6 - Okay. 64 out of 235 reviews" "
Rating 4 - Poor. 19 out of 235 reviews" "
Rating 2 - Terrible. 7 out of 235 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Tero

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Marko

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short stay
The three person room was renovated and nice, but the 2 person room was a bit old. The walls are thin. The games room was good. Overall nice for a short stay.
Stayed 1 night in Feb 2020
Response from Alina on 26 Feb 2020
Dear Guest, Thank you for sharing your experiences here with other travelers. We are pleased that in general you enjoyed your stay at our hotel. We are sorry that some aspects caused an inconvenience during your stay and look forward to improving those things. We will be always pleased to welcome you again! Kind Regards, Your NB Hotel Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Alina on 9 Dec 2019
Dear Guest, Thank you for taking the time to complete our survey and for the nice score! I genuinely hope that we will be welcoming you to our hotel again very soon! Have a wonderful day! Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 13 nights in Nov 2019
Response from Alina on 29 Nov 2019
Dear Guest, Thank you for taking your time to review your recent experience with us and for choosing to stay at NB Hotel! We truly hope that we can live up to your expectations should you choose to stay with us on your next visit to Riga. Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

8/10 Good

Aron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

I like the city's and bolt taxi but I don't like you go to bar and sell you a different price because you are foreigner or something but I like here and I'll come again and again
Stayed 3 nights in Sep 2019
Response from Alina on 9 Sept 2019
Dear Guest, Thank you for taking the time to share your recent experience directly with us. We are glad to hear that you enjoyed the city. In bar we have the same menu for every guest. We look forward to welcoming you again in the future and show our true hospitality! Wishing you a great day! Alina Grigorjeva, NB Hotel Executive Manager

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel, young man at reception helped me with early morning taxi to airport and gave me cold water and lemon on request
Stayed 1 night in Aug 2019
Response from Alina on 27 Aug 2019
Dear Alison, Thank you very much for your time to write nice feedback about your stay at NB Hotel! We are glad to hear that you enjoyed the service. We are looking forward to your next visit. Sincerely Yours, Alina Grigorjeva, NB Hotel Executive Manager

8/10 Good

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel
Overall a very nice and clean small hotel with really nice breakfast! The only downside- only 4 TV channels.
Stayed 1 night in Jul 2019
Response from Alina on 30 July 2019
Dear Andrej, Thank you first of all for staying with us on your last trip to Riga and for taking the time to share your feedback. This greatly assists us to see the areas where we have to improve. I do sincerely hope that you will give us another chance in the future. With regards, Alina Grigorjeva, NB Hotel Executive Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very simple hotel with basic amenities. Good for those who travel by car, as hotel has huge parking space in front of the building. Parking is for free. Tram stop is near either for those who want to go to the city center (about 15 minutes by tram). No elevator in this hotel. Be prepared to walk by stairs to the 3rd floor. Breakfast was very simple with just few options to choose from. Good that there is a small fridge in the room. But furniture could be better.
Stayed 3 nights in Jul 2019
Response from Alina on 26 July 2019
Dear Guest, Thank you for taking the time to share your recent experience directly with us. Your honest feedback is much appreciated and has already been shared with the team. We look forward to welcoming you again in the future and show our true hospitality! Wishing you a great day! Alina Grigorjeva, NB Hotel Executive Manager

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Alina on 26 June 2019
Dear Alex, Thank you for choosing NB Hotel as your place to stay in Riga! We will be looking forward to welcoming you, your friends and relatives as our Guests for another great experience! Sincerely, Alina Grigorjeva, NB Hotel Executive Manager

10/10 Excellent

Philip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I like this hotel I got a big room!
There is no temperature control in the room except for radiators this means that it gets hot in the day during summer and then just a bit too cold at night. This could be controlled I guess by switching on the radiators on a thermostat but I did not see one in the room. The hotel is quite a long way from the centre of town so get a taxi first time you go. There is a strange situation with taxi's where some cars are much more expensive. The bar is good though and when I got back late at night they had all the top beers, spirits and mineral water on sale late. Also the eatery is very good and very cheap. I got the hotel for 70 GBP for three nights which is such a good price. I got a very big room as well which seemed much bigger than 9 sq meters
Stayed 3 nights in Jun 2019
Response from Alina on 20 June 2019
Dear Philip, We would like to thank you for choosing NB Hotel for your stay and for sharing your feedback with us, because opinion of our dear Guests is one of the most important things to us. It was a pleasure to have you as our Guest and we are looking forward to welcoming you back to NB Hotel in the future for even greater moments in our beautiful city. Best regards, Alina Grigorjeva, NB Hotel Executive Manager

10/10 Excellent

Elwira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the botanical garden. Delicious breakfast.
Stayed 1 night in May 2019
Response from Alina on 28 May 2019
Dear Elwira, Thank you for taking the time to comment on your recent stay with us. I am happy that you enjoyed your stay. Hope to see you back at NB Hotel! Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Alina on 2 Apr 2019
Dear Guest! Thank you for the rate! Hope to see you soon in NB Hotel! Best regards, Alina Grigorjeva, NB Hotel Executive Manager

10/10 Excellent

Cartie, Spokane, WA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to the airport. Staff was friendly and helpful and spoke English. Room was clean and nice. Great price for the room!
Stayed 1 night in Nov 2018
Response from Alina on 15 Nov 2018
Dear Cartie, Thank you for staying with us. And thank you for taking the time to share your feedback. We value the opinions of our guests very much and I am happy that we met your expectations, as you liked the hotel location, friendly staff, cleanliness of the room and price of the room. We will be happy to welcome you back in NB Hotel and we will try to make your next stay with us perfect! Best regards, Alina Grigorjeva, NB Hotel Executive Manager

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 12 nights in Oct 2018
Response from Alina on 12 Nov 2018
Dear Guest, Thank you for taking the time to evaluate your recent stay with us. Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
NB
Room was not as good as the last one we stayed in. Some area in bathroom could have been easily cleaned with the right products.
Stayed 2 nights in Oct 2018
Response from Alina on 29 Oct 2018
Dear Guest, Thank you for taking the time to comment about your recent stay with us. We always kindly ask our guest inform reception about any inconvenience, we will do our best to assist you as soon as possible. Hope to see you back at NB Hotel! Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018
Response from Alina on 29 Oct 2018
Dear Guest, Thank you for choosing our hotel and taking the time to review your stay! We look forward to welcoming you back in Riga! With regards, Alina Grigorjeva, NB Hotel Executive Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 6 nights in Sep 2018
Response from Alina on 9 Oct 2018
Dear Guest, Thank you for taking the time to evaluate your recent stay with us. Hope to see you back at NB Hotel! Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

10/10 Excellent

z, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, friendly helpful staff. Thank you!
Stayed 3 nights in Aug 2018
Response from Alina on 9 Oct 2018
Dear z, Thank you for taking the time to comment about your recent stay with us. I am happy that you enjoyed the comfort of the room and helpful staff. Hope to see you back at NB Hotel! Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
It's an OK hotel. Looks much better in the pictures. Good for a quick stay. They say "city view" but there's really nothing to see. Breakfast was not bad, okay for the price.
Stayed 1 night in Aug 2018
Response from Alina on 9 Oct 2018
Dear Guest, Thank you for taking the time to comment on your recent stay with us. I am glad that you enjoyed your stay. Hope to see you back at NB Hotel! Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

8/10 Good

Modrite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Riga
Great hotel, cheap price, close location from airport. Breakfast was nice.
Stayed 1 night in Aug 2018
Response from Alina on 24 Aug 2018
Dear Modrite,
Thank you for taking the time to provide us with your opinion and for your feedback. We're glad that you enjoyed a stay at our hotel, affordable price, location and good breakfast. We'll do our best to keep and improve the hospitality level and services provided at our hotel. Looking forward to welcome you again, Alina Grigorjeva, Executive Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Alina on 8 Aug 2018
Dear Guest, Thank you for taking the time to evaluate your recent stay with us. Hope to see you back at NB Hotel! Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

4/10 Poor

Siarhei

Disliked: Property conditions & facilities, room comfort
not for hot weather.
No air conditioning, it felt like more than +30ºC in the room even during the night. Extremely uncomfortable during hot weather. Also there was no minibar in the room. breakfast was ok.
Stayed 2 nights in Jul 2018
Response from Alina on 1 Aug 2018
Dear Siarhei, Thank you for choosing our NB Hotel for your stay and for contacting us. I am happy that you enjoyed your tasty breakfast buffet. I apologise for the inconveniences caused during your stay. We have stated online that we don’t have air-conditioning in all rooms, also we don’t have a mini bar. We still hope that, despite this issue, you will give us a chance to welcome you in NB Hotel again! Sincerely, Alina Grigorjeva, NB Hotel Executive Manager

4/10 Poor

kristin

Disliked: Property conditions & facilities
1 night stay
The only good thing about the hotel was the comfortable bed and the fact that the breakfast is included. Other than that, the bathroom was literally disgusting! The restaurant looked kinda nice.
Stayed 1 night in Jun 2018
Response from Alina on 25 June 2018
Dear Kristin, Thank you for taking the time to comment about your recent stay with us. I am glad that you admitted comfort of the hotel, rich breakfast buffet! We value your feedback, comments about the bathroom I forwarded to the housekeeping department, we’ll work hard to fix the issue you experienced. Hope for another opportunity to exceed your expectations. Best Regards, Alina Grigorjeva, NB Hotel Executive Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Alina on 15 June 2018
Dear Michael, Thank you for your positive evaluation of the NB Hotel! I hope you will visit us again soon! Kind regards, Alina Grigorjeva, NB Hotel Executive Manager

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel close to the airport.
It was a good stay. Comfortable hotel very close to the airport. The hotel shuttle is definitely a plus. Would stay here again.
Stayed 1 night in May 2018
Response from Alina on 29 May 2018
Dear Augustin, Thank you for your feedback regarding your recent at the NB Hotel, I am happy to hear you've enjoyed your stay, close location to the airport and possibility to use hotel shuttle. Have a lovely day! Alina Grigorjeva, NB Hotel Executive Manager

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap stay
Quick overnight stay, rooms smell from cigarettes, internet good.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Air Conditioning
- Noisy - Advertised Air Conditioning, but there was none- only a tiny, 15 cm fan...
Stayed 1 night in Aug 2017

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
GROSS
The only great thing was the two young women at the reception desk. The rooms are small, no desk or chairs. Just two old and STAINED beds with springs sticking out. A LOT of stains.Soap dispenser and other room items were old. The electrical outlets were old and loose. I choose this hotel for the restaurant. Tried to go to the restaurant for dinner and was told NO. There were two tour groups so no dinner service for hotel guests. The breakfast was almost good. At least the coffee was hot.
Stayed 1 night in Jul 2017

6/10 Okay

Anton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
NB Riga
An old hotel in the suburbs of Riga. A bit outdated, however clean and good breakfast.
Stayed 2 nights in Jun 2017

10/10 Excellent

Zizzilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful

10/10 Excellent

T, London

Liked: Cleanliness
economical but nowhere near Riga Airport
like most riga airport hotels no free shuttle...taxi required....10 euros plus each.. way Airport taxis wont take you there as they dont make much,,,,,long way from airport at least 20 minutes

8/10 Good

KAMIL, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad at all
Nice friendly and quit. Not far from city centre.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
big traveler cheap hotel
small room with only one window that's open only a bit so the room is very hot without air.

8/10 Good

Natalia, Reno

Liked: Cleanliness, staff & service, room comfort
Inexpensive find in Riga
The staff were friendly and spoke Russian and passable English. The European breakfast is great and filling. The rooms are adequate waatern Eropean construction but comfortable with air conditioning which we needed. On a trolley bus line. Watch out for those cab drivers. Great opportunity to see the botanical gardens almost across the street. With a look.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
value for the price
Location is a bit far from the city center (about 10-15 minutes drive). But there are tram stops in the front of the hotel. The services are ok.

8/10 Good

pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Keith, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A three star hotel they treat like a five star
I highly recommend this hotel. The service is great! Minor problems were fixed right away. Old town was a short 0.7 lat tram ride. Trams depart every ten or twenty minutes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a shortstop vacation in Riga
3d time in NB. Ideal for a shortstop vacation in Riga

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit to NB - right things still on the right places
Second short stay in NB. Everything is the same as nice like it was. Good for staying with own car, accompanied with friends & family. Short distances to the center & Jurmala. Close to the airport. Ladies & gents on the reception are friendly & welcome to help with queries/wishes. Could easily extend the staying by 1 day keeping the same rate like it was at the time of booking. Rooms are clean. Neghbourhood is quiet most of the time. Breakfast is very good. Best ever value for money paid.

6/10 Okay

Mark, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Suitable (and mainly used) by young bacpackers as part of their package.
The Hotel is above 2 large snooker/pool halls. The only available evening meal is Soup or Pizza. There are no restaurants in the proximity making dining away/out impossible without a car. Evening trams (close by) are sparse at night;taxis the usual Riga con. A slightly down market area (to be polite), but not necessarily unsafe as a result. Very nice and very helpful staff, but very poor/weak internet connection; only practical in hotel lobby. I am still somewhat unclear of the target market as lack of food dictates it's not a family hotel. Small tables within the snooker halls only and menu as stated.

8/10 Good

Nina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

maksims

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2020

10/10 Excellent

Landsberg-Soini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with good breakfast.
This place is a good one. It is a basic hotel with clean rooms and nice breakfast.
Stayed 2 nights in Aug 2020

8/10 Good

merja

Travelled with group
Liked: Cleanliness, staff & service
Hyvä hinta-laatu
Kokemus oli kaikin puolin muuten hyvä, mutta ilmastointilaite ei huoneessamme toiminut. Hellekeli ja pukkasi kuumaa lisää se vekotin. Eka yö kärsittiin ja käytiin muutaman tunnin välein kylmässä suihkussa. Seuraavana aamuna ilmoitettiin asiasta respaan joka ilmoitti pyytävänsä huollon. Palattuamme illalla respa sanoi että korjattu on. Vaan eipäs ollutkaan😰 Respa antoi vaihtoehdoksi täydessä hotellissa toisen huoneen ilman ilmastointia tai tuulettimen nykyiseen. Sitten me nukuimme tuulessa toisen yön. Nukuttiin kuitenki pitempiä pätkiä, kuin eka yönä. Hotelli ja henkilökunta ja erityisesti aamiainen olivat enemmän kuin hintansa väärti. Meillä oli vain huono tuuri. Suosittelemme hotellia.
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotell on väga väsinud ja must, toas oli vastik puudutada mööblit, seinu, käepidemeid. Ainukesed normaalsed asjad on hind ja parkimine hoovis.
Stayed 1 night in Jul 2020