Exterior

Reviews of Holiday Inn Hotel & Suites Red Deer South, an IHG Hotel

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 420 out of 664 reviews" "
Rating 8 - Good. 199 out of 664 reviews" "
Rating 6 - Okay. 28 out of 664 reviews" "
Rating 4 - Poor. 10 out of 664 reviews" "
Rating 2 - Terrible. 7 out of 664 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
The room was too spacious for one person. Facility and Location was okay I thought I booked for two nights, but was only booked for night. Hotel staff moved my suitcase and work bag out of the room, and contacted me to notify me that I did not have a room. Very inconvenient for me as I had a long drive home. I got home at 2:00 am
Stayed 1 night in Mar 2024
Response from Lindsay on 25 Mar 2024
Thank you for taking the time to review our property. We apologize that your stay did not meet your expectations. I did look into your reservation and it was booked through expedia for one night only. We were full in the hotel so unfortunately we were not able to get you in for another night. We did try and contact you before we had to move your bag, but we were unable to get ahold of you, if you would like discuss further please feel free to contact me at the hotel. Thank you

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lindsay on 25 Mar 2024
Thank you for your review! We are so pleased to see that you had a 5/5 stay! We hope that we can serve you again the next time you are in Red Deer.

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness
Clean hotel friendly staff
Stayed 1 night in Mar 2024
Response from Lindsay on 16 Mar 2024
Thank you so much for the review. We are pleased you enjoyed your stay!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from Lindsay on 13 Mar 2024
Thank you for taking the time to review our property. We are so pleased you had a 5/5 stay with us !!

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. Highly recommend.
Stayed 3 nights in Mar 2024
Response from Lindsay on 12 Mar 2024
Thank you for your review! We are so pleased you had a 5/5 stay with us. We hope to see you again the next time you are in Red Deer.

8/10 Good

Mirna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was that our coffee maker didn't work.
Stayed 2 nights in Mar 2024
Response from Lindsay on 5 Mar 2024
Thank you for the review! We will make sure that we get that coffee maker fixed. We hope that we will see you again the next time you need to stay in Red Deer

10/10 Excellent

Neeky

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy all around to get checked in and to the room
Stayed 1 night in Feb 2024
Response from Lindsay on 5 Mar 2024
Thank you for your review of our Hotel! We are so pleased to see that you had a 5/5 stay with us. We would love to have you stay with us again the next time you are in Red Deer.

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were efficient and respectful and kind. We enjoyed our stay
Stayed 1 night in Feb 2024
Response from Lindsay on 5 Mar 2024
Thank you so much for your review! We are so pleased to see that you had a 5/5 stay with us. Thank you for the kind words about our staff, I can assure you that we will be sharing this review with them.

10/10 Excellent

Jamie

Stayed 1 night in Feb 2024
Response from lindsay on 16 Feb 2024
Thank you for leaving us a review. We are so pleased to see that you had a 5/5 stay with us! We hope to see you again the next time you are in Red Deer.

10/10 Excellent

Cassy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we booked was amazing. Huge apartment size hotel room was the perfect room for our weekend in town for Cheer competition. Will definately book here again and the same room. Besides the hockey kids running through the hallways at all hours, it was a great stay.
Stayed 2 nights in Feb 2024
Response from Lindsay on 15 Feb 2024
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay with us!! Loved that you got to stay in our spacious family suite and that it worked perfect for your family. We hope we will see you again the next time you have to come to Red Deer.

10/10 Excellent

Dayna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great and kids had an awesome time
Stayed 1 night in Feb 2024
Response from Lindsay on 15 Feb 2024
Thank you for taking the time to review our property. We are so happy to see that you and your family had a great time while you were at our hotel. Hope to see you again!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for your money. The food was excellent and the staff were very friendly.
Stayed 2 nights in Feb 2024
Response from Lindsay on 15 Feb 2024
Thank you for review. So glad to see that you got to enjoy our onsite restaurant. Thanks for the kind words about our staff and we hope we will see you again the next time you are in Red Deer.

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lindsay on 15 Feb 2024
Thank you for review! We are so pleased to see you had a 5/5 stay with us!!

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean. ease to get to. the hall on level 3 had lots of noise due to kids running in the hall at night and early morning.
Stayed 1 night in Feb 2024
Response from Lindsay on 5 Feb 2024
Thank you for taking the time to review our property. We appreciate the 5/5 and are very thankful that you had a great stay considering there was some noise during your stay. We hope to see you again the next time you are in Red Deer.

8/10 Good

cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lindsay on 5 Feb 2024
Thank you for taking the time to review our property. It is great to see that you had a good stay, but we would love to make your next stay a 5/5! Please let us know if there is anything we can do for you.

10/10 Excellent

Christine, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lindsay on 5 Feb 2024
Thank you for taking the time to review our property. We are so pleased to see that you had a 5/5 stay with us. We hope to see you again the next time you are in Red Deer.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, the staff was helpful and the room was excellent.
Stayed 1 night in Dec 2023
Response from Lindsay on 6 Jan 2024
Thank you for taking the time to review our property. We appreciate the feedback so we can continue to alway grow and improve our service. We are so pleased to see that you had a 5/5 stay with us! We hope to serve you again in the future.

10/10 Excellent

Effie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lindsay on 6 Jan 2024
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay with us.

10/10 Excellent

Rick

Stayed 1 night in Dec 2023
Response from Lindsay on 22 Jan 2024
Thank you for your review. We are so pleased to see that you had a 5/5 stay with us!! We hope that we can serve you again the next time you are in Red Deer.

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lindsay on 6 Jan 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay with us and hope to see you again the next time you are in Red Deer.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lindsay on 6 Jan 2024
Thank you for taking the time to review our property. We are so pleased to see that you had a 10/10 stay with us!!

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lindsay on 19 Dec 2023
Thank you for the 5/5 review !!

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Lindsay on 6 Jan 2024
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay and we hope to see you again the next time you are in Red Deer.

10/10 Excellent

Yolanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lindsay on 19 Dec 2023
Thank you taking the time to review. We are so pleased that you had a 5/5 stay!!

10/10 Excellent

Jacob

Stayed 1 night in Dec 2023
Response from Lindsay on 19 Dec 2023
Thank you for the 10/10 review!! We are so pleased that you had a perfect stay.

10/10 Excellent

sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Nov 2023
Response from Lindsay on 19 Dec 2023
Thank you for taking the time to review our property. We are so pleased that you had a 5/5 stay with us.

10/10 Excellent

Tracey

Stayed 2 nights in Nov 2023
Response from Lindsay on 19 Dec 2023
Thank you for your review. We are so pleased that you enjoyed your stay with us.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Lindsay on 19 Dec 2023
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay. We hope the next time we can give you 10/10 service.

8/10 Good

Tim

Stayed 1 night in Nov 2023
Response from Lindsay on 19 Dec 2023
Thank you for taking the time to review our property we are so pleased to see that you enjoyed your stay and we hope that we will see you again the next time you are in Red Deer.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Stayed 2 nights in Nov 2023
Response from Lindsay on 15 Nov 2023
Thank you for your awesome review!!!! We are so pleased to see that you enjoyed your stay.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lindsay on 6 Nov 2023
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay.

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Found the place in a great location to wear we needed to be Quiet and very clean
Stayed 2 nights in Nov 2023
Response from Lindsay on 6 Nov 2023
Thank you for your review! We love to see that you enjoyed your stay. We hope we can serve you again the next time you are in Red Deer.

10/10 Excellent

TANNER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly
Stayed 2 nights in Nov 2023
Response from Lindsay on 6 Nov 2023
Thank you for review. So glad to hear that you enjoyed your stay.

10/10 Excellent

Roy

Stayed 1 night in Oct 2023
Response from Lindsay on 23 Oct 2023
Thank you for taking the time to review our property. We are so pleased you had a 10/10 stay!!!

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lindsay on 23 Oct 2023
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay. We hope to see you again the next time you are in Red Deer.

8/10 Good

Dawn

Stayed 1 night in Oct 2023
Response from Lindsay on 6 Nov 2023
Thank you for your review. We are pleased to see that you enjoyed your stay.

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2023
Response from Lindsay on 26 Sept 2023
Thank you for taking the time to review our property. Great to see that you enjoyed your stay and we hope to see you again the next time you are in Red Deer.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lindsay on 26 Sept 2023
Thank you for taking the time to review our property. We are so pleased to see that you had a 10/10 stay!!! We hope to see you again the next time you are staying in Red Deer.

10/10 Excellent

Charlotte

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They restaurant and the staff there are amazing. Thank you so much.
Stayed 3 nights in Sep 2023
Response from Lindsay on 19 Sept 2023
Thank you for taking the time to review our restaurant. We are so pleased that you enjoyed your time at Boulevard. Hopefully we get a chance to serve you again .

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Lindsay on 19 Sept 2023
Thank you for taking the time to give us the 5/5 review!!

8/10 Good

cathy

Travelled with partner
Liked: Cleanliness, staff & service
One the highway and have to drive into Red Deer for everything. Convenient and fine if that works for you
Stayed 1 night in Sep 2023
Response from Lindsay on 19 Sept 2023
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your time with us.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was awesome and staff were courteous and helpful!!
Stayed 1 night in Sep 2023
Response from Lindsay on 19 Sept 2023
Thank you so much for taking the time to review our property! We are so pleased to see that you enjoyed your stay with us and thanks for the shoutout to the staff!!

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Cleaning staff was constantly cleaning, the place was very clean. We would not hesitate to stay here again
Stayed 1 night in Sep 2023
Response from Lindsay on 19 Sept 2023
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay. Thank you for giving us the amazing feedback about the cleanliness. We strive to provide a clean, comfortable environment and its great to see that was reflected during your stay. We hope to have the chance to serve you again.

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nicely appointed. Staff was friendly. Price was reasonable.
Stayed 1 night in Aug 2023
Response from Lindsay on 26 Sept 2023
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay and we love your comments on the staff and the overall cleanliness of the hotel. We hope to have the opportunity to serve you again the next time you are in Red Deer.

10/10 Excellent

Wendy, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late in the day and went to the Pool / Hot Tub. It could have been cleaner. However, the room was excellent!
Stayed 1 night in Aug 2023
Response from Lindsay on 28 Aug 2023
Thank you for your review. We really appreciate the feedback. It is so great to hear that you enjoyed your stay and provide the feedback about the pool. Hopefully we will see you again the next time you are in Red Deer.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lindsay on 28 Aug 2023
Thank you for the 5/5 review. We appreciate!!

10/10 Excellent

Matthew

Stayed 1 night in Aug 2023
Response from Lindsay on 19 Sept 2023
Thank you for taking the time to review our property. We are so pleased that you enjoyed your stay with us. We hope we have the opportunity to serve you again.

2/10 Terrible

Linsey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called and canceled my reservation just minutes after I make a mistake in my booking. And then I got a call late at night asking when I’d check in. When I made sure to call and let a employee know I wouldn’t be there early in the day. 15 mins after booking. So annoyed
Stayed 1 night in Aug 2023
Response from Lindsay on 19 Sept 2023
Thank you for taking the time to review your experience. We apologize that there must have been a miscommunication between the third party booking ( Expedia ) and our property. We normally would not call our guests without the third party checking with us or calling us about a same day cancellation. We will look into this issue so we can make sure this does not happen again.

8/10 Good

Glenn

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Lindsay on 28 Aug 2023
Thank you for taking the time to review our property. We see that you had a good stay and we hope that we will have another opportunity to serve you again and you will have a 5/5 stay!!!

8/10 Good

Cheryl, Nakusp

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, the pool and slide were a hit with my grand daughter. Breakfast coupons for 2 daily, included at the restaurant (through my expedia booking)
Stayed 3 nights in Aug 2023
Response from Lindsay on 19 Sept 2023
Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay and that your family got to enjoy our amazing pool and slide. We hope to see you again the next time you are in Red Deer.