Ratings based on 1,043 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
for Familiesby A verified traveller from Everett, WA
Not the place to go if you want to truly rest.Posted 02/08/2015
Pros: Nothing really.
Cons: The bar or where ever the music was coming from could be stopped at a more reasonable time as they accommodate kids.
Upon arrival at approximately 5 p.m. we were told that our room was not ready and that we would have to wait 40 minutes because housekeeping was behind on cleaning rooms (we were checking in with 3 kids 2 and under). The room was cleaner than expected. Only real issue with the room itself was that the air did not work. The room was warm all night and the controls were turned to the coldest option. Music was playing all night and was very loud to where the walls were vibrating in the room, I didn't get my children to sleep until after 11 P.M. due to the noise.
for Everyoneby A verified traveller
Very busy. Stayed during rally week ended up in an outer building that was not as nice and smelled musty.
for Everyoneby A verified traveller from San Antonio
Nice PlacePosted 02/08/2015
Although it may look dated on the outside, the rooms were great! Wifi was terrible, but that was our only real complaint.
by A verified traveller from Colorado
Not the worst but not good eitherPosted 01/08/2015
First room they put us in was dirty bed not made properly. Other people were complaining about the cleanliness of their rooms too! Children at the pool were using hot tub inappropriately staff not saying anything. Location was nice across from Rushmore Mall. Front desk staff we're nice just seemed overwhelmed!
for Everyoneby A verified traveller from Richland Cener, Wi
It's what's inside that matersPosted 30/07/2015
Pros: pool,rooms,and the bathroom very nice. price was great.
Cons: directions on how to turn hot tub on(location of dial kind of hidden)
they are doing lots of work here. outside not so nice and inside is very nice. Lobby, rooms and pool area are all really nice(probably the fanciest we've ever been to).
by A verified traveller from Wayne, NE
Was expecting morePosted 28/07/2015
Pros: The staff was friendly and cooperative.
Cons: See above!
Location: The hotel was only a couple blocks off the interstate and was easily accessible. There was a Mini Golf a couple blocks away and numerous shopping opp
The first night our air conditioning did not work so our room was like 85 degrees. We had to go out and purchase a fan to have air circulation. The next day they did move us to another room where the air worked and was comfortable. There were a lack of outlets in the room and the Wi-Fi did not work during our stay. The entrance hallways and stairways were not vacuumed during our stay. An entrance door to the secure part of the hotel did not lock. All you had to do was pull on the door and it opened. Therefore, anyone off the street had access to the interior of the hotel. The staff was friendly and cooperative however I would not recommend this hotel to a friend. The accessibility to non hotel guests was a bit frightening and needs to be taken care of. We ate only breakfasts at the hotel and they were good but we did not dine in the on facililty restaurant so I can't say how that was.
by A verified traveller from Rapid City S.D. east side
Close to Interstate highway.Posted 26/07/2015
Booked on line. Pictures do not show true conditions. Will not stay here again. Some bugs in room. No place to plug in divices and be able to use them at the same time. Small dark room. The only up side is that the room had two chairs that were reasonably comfortable. Pride too high for such a room.
for Everyoneby A verified traveller from Denver, Co
Clean, near highway, inexpensivePosted 24/07/2015
Just needed a place to crash. Bed was comfy, good pillows, a.c. stayed cold all night... They're remodeling quite a few rooms so there's some activity going on from that. Front desk staff was friendly and helpful.
by A verified traveller
Out of date motel poorly maintainedPosted 19/07/2015
Hard to use facilities, dirty, out of date. Poor help when asked for. Will not stay here again.
by A verified traveller from chicago
Pros: close to I-90
Cons: rooms need an upgrade - poor lighting - need more outlets
The hotel is old and in need of an upgrade. The staff is pleasant. The rooms are acceptably clean and the location is quite convenient to I-90.