Ratings based on 1,005 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
80% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from SK

Great place to stay is exploring the area.

Posted 13/07/2015
The hotel itself is in disrepair, however the magic is not in the facility. The hotel staff give this place some character. The breakfast is awesome, and all you need is one drink at the Beach Club to have a good time, especially when ordering a Long Island ice tea. The entertainment at the hotel bar was top notch, especially when it was planned out. Never a dull moment, I would stay here again if the same hotel staff was there!
1 out of 5
by A verified traveller from California

Horrible. They will give you rooms above the tras

Posted 09/07/2015
Rooms w view of trash/storage area even though they had plenty more empty rooms w better view. There bathrooms smell uncleaned. Staff did not care and just gave excuse that my level was being repaired.
2 out of 5
by A verified traveller from CO

it likes a motel

Posted 06/07/2015
I do not like this hotel,I checked the website and the website shows nice pictures, after checked in, the hotel just like a motel, smell chemicals.
1 out of 5
by A verified traveller from Winniipeg, Canada

Not a good experience !

Posted 06/07/2015
We called morning of arrival, to let them know that we would be there after midnight as it is a 12hhr drive. We had booked 2 adults, 3 kids between 7 and 11, and asked about a roll away, we were told it was first come first served but was told the would write a note for the account so we would get one. No bed was available when we got too hotel at 12:30am. The 9 year old had to sleep on the floor, the desk clerk, did give us some sheets and said he would bring more, and did. The fridge had garbage and old food in it, the bathtub had a couple of inches of water that had been sitting in it for a bit. The Air Conditioning was not working either which made room hot and humid and we had to get a large fan from desk clerk which was noisy but did help. We woke up and went out for buffet which was promoted to us at check in, at 9:15 am and was told they ran out of food, sorry. So what would have been $5/per adult free for kids, now cost us $50 for breakfast. The cost was $179 per night US and was completely not worth the money we spent. The pool area looked nice, the desk clerk helped out wiith what he could but was limited to what he could do, both nights while at the desk there were numerous people complaining about something. This is the first time I have written about a hotel stay, and only did so due to this is my poorest experience i have had ever!
2 out of 5
by A verified traveller from Alberta

Dirty, noisy terrible hotel.

Posted 05/07/2015
Sheets & blankets had hair on them. Carpet was dirty. Hot tub water was brownish grey. Very noisy room. Couldn't adjust thermostat. Not enough help at front desk and VERY overpriced with no free breakfast. Coffee was empty at 9am
1 out of 5
by A verified traveller

Ramada Inn needs renovation or should be closed.

Posted 01/07/2015
Pros: Nothing.
Cons: Everything. The entire property needs to be renovated or torn down.
Location: Rapid City, South Dakota is a major travel hub in that part of the country and was very busy.
The room was very run down. The carpet was soaked, probably from previous guests who used the facility's swimming pool. The room was tiny and cramped, and the door did not close properly. The rate charged -- $179 per night -- was exorbitant for the age and condition of the room. Will not stay at a Ramada property again.
2 out of 5
by A verified traveller

Posted 30/06/2015
Pros: Location to Mt rushmore
Cons: Cleanliness
Location: Mt rushmore
It was a last resort motel and unfortunately the room was less than desirable, buy the desk clerk was very accommodating . He sure tried to make us comfortable
3 out of 5
by A verified traveller

Pool was great for family

Posted 22/06/2015
Pool was great for family. Room was dirty at check-in.
3 out of 5
by A verified traveller

Unexpected changes ....

Posted 22/06/2015
Pros: The location and the pool.
They are remodeling - which is no big deal - but we just stayed here about 6 months ago and a lot of things have changed since we were last here. First of all - breakfast wasn't complimentary anymore. Had to pay $5 a piece which wasn't explained when we checked in. Probably would have spent our $$ elsewhere on breakfast had we known that. I understand there may be some temporary changes until remodeling is finished but the fitness room didn't have any towels or cleaner for the equipment. The toilet in our room wasn't functioning properly. If we were going to stay longer, I would have called maintenance but we just dealt with it. In the past we stayed here because it was economical and just good enough (we're not too picky) - probably won't go out of my way in the future.
2 out of 5
Recommended
for Families
by A verified traveller

Great staff....mediocre hotel

Posted 04/06/2015 on Hotels
The staff was very friendly and accommodating and that saved this hotel from being "1's" across the board. Here's is what we liked: - Location seemed good. Having never been to Rapid City before this hotel did seem close to a number of attractions - As previously mentioned, the front desk staff was top-notch; friendly, personable, informative, and always gave us more than we asked for Unfortunately there was also a lot of things we didn't enjoy with this hotel: - The online pictures were in almost no way representative of the actual room we were given. My guess is that they renovated a handful of rooms and took pictures of those to display. The headboard, TV armoir, and side tables were probably updated a few years back, but the room itself didn't seem changed since the hotel was built (probably in the 70's-80's) - The room felt cramped, had low ceilings, little walking space, and the bathroom had tiling that was split - We found an empty beer bottle and cigar wrapper under one of our beds the first night (not ours) that still hadn't been removed after they came and cleaned - There is a swamp cooler in the room that seemed to generate as much heat as it did to make it cool so the room always felt a bit overly warm and muggy - We requested a non-smoking room, which we got but they situated this non-smoking room directly in front of the exterior designated smoking section; so people were camped out in front of our room smoking