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Reviews of The Falls Resort at Manuel Antonio

3.5 out of 5
The Falls Resort at Manuel Antonio
50 meters sur de si como no, Quepos, Puntarenas

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1000 reviews" "
Rating 8 - Good. 201 out of 1000 reviews" "
Rating 6 - Okay. 45 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning jungle oasis I that is close to Manuel Antonio. Staff were lovely and very helpful!
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very well kept and absolutely beautiful!! The front staff was very friendly and accommodating. After check out they allowed us to keep our luggage at the property while we enjoyed a beach day then took a swim and rinsed off before we headed out of town. I would definitely stay here again! The airplane restaurant is walking distance and the national park is 10 minutes away. Very convenient

10/10 Excellent

Joseph, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property but very clean and the staff was great. Pool and bar area was very nice with great service. Food at restauarant was excellent as well
Stayed 4 nights in Apr 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property with lots of greenery. Food was great. Freshly made and great flavor.
Stayed 2 nights in Apr 2024

10/10 Excellent

Satvinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were beyond impressive … kind courteous and efficient
Stayed 5 nights in Mar 2024

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food on property was amazing. It was a lovely place to stay and read. We didn't want to leave the hotel area because it was so lovely. It was easy to access local transportation, and also easy to walk to a few places.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karem, Miramar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and quaint property. Room was plenty spacious for our family of 5. AC worked great. Pool was small but nice. Grounds are small but beautiful. Restaurant served the best breakfast of our Costa Rica trip (included in price). Lunch and dinner options at the restaurant were also very reasonable and good. Plenty of restaurant options within walking distance - we highly recommend Agua Azul. Minutes away from Manuel Antonio National Park.
Stayed 3 nights in Mar 2024

10/10 Excellent

Xiaofan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a really great hotel to stay. The staff are super super nice with all the bookings and responds really fast to any questions and requests. The area is perfect next to the sea and near several great restaurants.
Stayed 2 nights in Mar 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem- doesn’t look like a lot from the road but once inside it is an OASIS - wonderful location and really good food / happy hour!!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small bottle of wine. Not everyone wants alcohol.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of wildlife, especially monkeys and iguanas. Great food and pool.
Stayed 3 nights in Feb 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service. I stayed there 9 years ago and it was as wonderful as back then. Highly recommended. Enjoy the Happy hour by the pool
Stayed 4 nights in Feb 2024

8/10 Good

Nicolas

Travelled with partner
Liked: Staff & service, amenities
Good overral experience. Nice pool. I had no extra for being a gold member. Room could be cleaner
Stayed 2 nights in Feb 2024

8/10 Good

Gunnar, Berlin

Stayed 3 nights in Jan 2024

10/10 Excellent

Philip

Travelled with partner
Really enjoyed staying here. The staff is very friendly and helpful, the room was wonderful and the grounds are very pleasant. It was also very conveniently located for Manuel Antonio National Park and dining options.
Stayed 2 nights in Jan 2024

8/10 Good

David Terence, Poland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was very comfortable. The food at the Falls restaurant was quite good
Stayed 3 nights in Jan 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Great service from all of the staff. Liz at the bar and restaurant area was extremely friendly and helpful. Loved our stay at The Falls!
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Our waiter Bryant was the best! He was very helpful and gave us great advice. We were a family of 5 and stayed in the apartment. Everything was great and the food was delicious. The pool was refreshing and the location is perfect.
Stayed 5 nights in Jan 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Little bit of paradise within paradise. I love that from the outside it’s a very unassuming place and then you walk in to this wow place. The bedrooms & bathrooms are very spacious with big, comfortable beds and a great hammock outside. The pool is a reasonable size, with a good number of beds around and the whole setting is just magic. Breakfast is amazing! The food is ridiculously tasty. The cocktails are another big win (and happy hour is a great deal). The folks working here are also excellent, hugely helpful, accommodating, friendly and all adding to a wonderful experience. This is my 2nd time staying here and hopefully not my last!
Stayed 4 nights in Jan 2024

10/10 Excellent

Michael

Travelled with family
Stayed 3 nights in Jan 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the resort!
We can't say enough about this resort. We just loved it there. The staff were amazing. From the moment we arrived we immediately feel Welcomed. Jonathan on the front desk was very helpful and patient resolving our issue with travel agency. Drinks made by Bryant at the bar were delicious and beautiful. The food from the restaurant was fresh and very tasty. The presentation of any food ordered from the menu deserve separate story . My simple breakfast burrito looked like piece of art ! In general , every restaurant we visited in the area were excellent with food presentation. The resort itself is so beautiful. The grounds are like a small private jungle full of sounds , specially in the morning . Very private and relaxing setting. Manuel Antonio park is short drive away on a local bus or taxi . The front desk staff ready to organize any possible excursions. Always book Manuel Antonio in advance . Thanks to everyone who made our holiday a great one! This is our second trip to the country and the best part of it as always friendly and simple people of Costa Rica !
Stayed 7 nights in Dec 2023

10/10 Excellent

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden area. Lovely area to sit around the pool. Staff were extremely kind and helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

adi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great facilities and great service Highly recomended
Stayed 4 nights in Dec 2023

10/10 Excellent

Cesar

Stayed 2 nights in Dec 2023

6/10 Okay

Daniel

Liked: Cleanliness
Not as advertised, located on busy street.
Not as advertised. The pictures and description make you feel like you're in the jungle. Nice and quiet isolated. That's not the case. It's on a busy street with a lot of businesses. A lot of big buses, bustling bars and restaurants with lots of noise. Not at all as advertised or what we expected. Kind of a bummer would not return.
Stayed 1 night in Dec 2023
Response from Francesca S. on 31 Dec 2023
Hi Daniel. We're sorry to hear there were some aspects of your stay you did not enjoy. The hotel finds itself in an excellent location, with the nearest and most well-known beach just a 5 minute bus ride or 15 minute walk away and some of the best restaurants next door / a few blocks away. We're sorry to hear you had to deal with that noise. While there are a few rooms closer to the street, the majority of our rooms are in the heart of our jungle garden which borders the national park. We have plenty of wildlife spotting, including monkeys, agoutis, kinkajous, etc, everyday. From all of the deluxe rooms, standard bungalows, and double deluxe rooms located within the hotel there is mostly silence, apart from the chirping of toucans and the occasional howl from the howler monkeys, but no cars or buses can be heard.For those who stay in the street-view rooms, please know that the buses do not transit after 10:00 PM and drivers are respectful and do not honk in the area. Next door to the hotel is another hotel and in front of that there is a well-known airplane restaurant, but each place is spacious and sufficiently far enough to have peace and privacy.

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beauty of the garden inside. Saw monkeys, iguanas, huge birds all in one day. Had a delicious dinner at the hotel's restaurant. The room was beutifully decorated and very clean. The service is outstanding, everything for a customer, with a beautiful smile and grace. Top notch hotel, would stay there again.
Stayed 1 night in Dec 2023
Response from Francesca S. on 31 Dec 2023
We appreciate your kind words! It's great to know you had a wonderful experience with our staff and enjoyed the wildlife at The Falls. We hope to see you again soon!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first arrive at the property it doesn’t look like anything special, but as you walk past the lobby onto the grounds it’s almost like your room is in the jungle! The pool is really refreshing and the staff were extremely friendly. We really enjoyed our time at this hotel and would recommend it for a quiet and relaxing spot for your visit to Manuel Antonio
Stayed 3 nights in Dec 2023

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Nicola

Stayed 3 nights in Dec 2023
Response from Francesca S. on 31 Dec 2023
Thank you for the rating, Nicola! Please feel free to send us an email with more information and feedback for how we can improve for a 5-star rating. Pura vida!

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were amazing. The food in the restaurant was great as well
Stayed 1 night in Dec 2023
Response from Francesca S. on 31 Dec 2023
Pura vida Frank! We're delighted to hear you had a great stay at The Falls! It's fantastic that our team's professionalism and our jungle gardens added to your experience. Come back soon!

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice. Wonderful Breakfast. Friendly front desk staff. Close to beach and national park.
Stayed 2 nights in Nov 2023
Response from Francesca S. on 31 Dec 2023
Thank you for choosing us and for leaving a positive review, Ravi. Take care and come back soon!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Falls is a wonderful lodging option when staying at Manual Antonio. Very friendly staff are ready to help whenever needed. Nice pool and good food options too. We loved the private jungle like setting with native animals and birds making appearances.
Stayed 2 nights in Dec 2023
Response from Francesca S. on 31 Dec 2023
Pura vida Nancy! It's wonderful to hear you enjoyed the private gardens, restaurant, pool area, service, and plenty more. Come back soon!

10/10 Excellent

Kimberly

Stayed 3 nights in Nov 2023
Response from Francesca S. on 31 Dec 2023
Thanks for choosing The Falls, Kimberly!

10/10 Excellent

charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They were so friendly and accommodating, especially the dining room and bar staff. Next time we come we will definitely be staying here. Our room was beautiful, the grounds were beautiful as well.
Response from Francesca S. on 31 Dec 2023
We appreciate your kind words! It's great to know you had a wonderful experience with our staff and enjoyed the accommodation. We hope to see you again soon!

10/10 Excellent

John, Airdrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property built to incorporate the rainforest. Iguanas, monkeys, agoutis are all seen in the rainforest inside the hotel property. The staff are incredible and go above and beyond to ensure you have an amazing experience
Stayed 4 nights in Nov 2023
Response from Francesca S. on 20 Nov 2023
Pura vida, John! Thank you for your excellent review and rating. We're so happy to know that you saw plenty of wildlife including monkeys, agoutis, and more! It's great to hear you had a positive experience with the staff as well!

8/10 Good

Charis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up deciding to change our plans that morning and I found THE Falls on line. I usually don't have high expectations. There are parking spots but on the road. From the outside it doesn't look like much but then you walk in and are almost transported to a different world. The staff were very nice and helpful. We were given a special fruit juice drink once we checked in. It's like a little tropical paradise. Monkeys, iguana, lizards. We ended up staying on the property for dinner because there was a massive storm. Dinner was yummy and reasonably priced. The only downfalls are that you can hear everything through the walls and there were some crying kids. We also had two beds. My bed was super hard, almost like a box spring and made a ton of noise. The next morning we had their breakfast. I thought it was yummy but my husband thought the burrito was a little small for him. We wished that we had more time there but had to move to our next destination. Was great especially for the price we ended up paying.
Stayed 1 night in Nov 2023
Response from Francesca S. on 20 Nov 2023
Pura vida, Charis! We're glad you enjoyed your time overall at The Falls. We're sorry to hear you found some of the amenities to be uncomfortable, we've never had complaints about this but we will look into it. Overall, it's good to know you enjoyed The Falls and the wonderful nature, service, and drinks it has to offer!

10/10 Excellent

Danny

Liked: Cleanliness
Response from Francesca S. on 31 Oct 2023
Thank you for your positive review, Danny. Come back soon!

10/10 Excellent

Larry Lee

Liked: Staff & service, amenities, property conditions & facilities
Staff was phenomenal. Out of their way to get anything you wanted. Grounds are amazing with wildlife like iguanas an d even a few monkeys on the roof tops. Excellent restaurant. Highly recommend staying here
Stayed 5 nights in Sep 2023
Response from Francesca S. on 31 Oct 2023
Pura vida Larry! We extend our heartfelt thanks for your positive review of The Falls. Your feedback is invaluable to us, and we are thrilled that you had a memorable experience thanks to the staff, wildlife, and food! Come back soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying here for 2 yrs.
MY stay was excellent as all ways, if possible I stay at the Falls (unless they are full) as I have been staying there for almost 2 years. The staff is friendly and courteous and always make you feel at home.
Stayed 6 nights in Sep 2023
Response from Francesca S. on 31 Oct 2023
Pura vida, Ronald! We'd like to extend a big thank you to you for choosing us time and time again. Your loyalty means a lot to us and makes all our hard work worth it. Return soon!

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Salena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for 2 nights, we really enjoyed the property and the service we received was exceptional from all staff members.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ursula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely landscaping, good location, nice rooms, comfortable beds. Umbrellas provided in the rooms in case it pours.
Stayed 2 nights in Jul 2023

10/10 Excellent

Samson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality & personnel
Stayed 2 nights in Jul 2023

10/10 Excellent

Henry

Stayed 2 nights in Jul 2023

8/10 Good

Christina, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My concerns were address immediately and sincere resolving them. AMEX is not their friend so, be prepared to pay with another credit card including the hotel. The staff were hospitable and friendly. You can't walk everywhere but have cheap transportation system to take you around or just catch a taxi. Overall, had a wonderful time with my family.
Stayed 7 nights in Jul 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with outstanding surroundings
We absolutely loved our stay at The Falls! Coming from the main road, you would not expect such a nice hotel - it's a tropical garden with a very clean pool, great breakfast, wonderful staff, very private, clean and spacious rooms and - our highlight - amazing wildlife within the hotel garden. Monkeys, tucans, agutis, iguana - we saw everything. I would definitely book at The Falls again!
Stayed 3 nights in Jul 2023