Thank you for your positive review. We're stoke to hear your stay with us went great! We appreciate all feedback and will definitely bring up the mattress issue in our next meeting to discuss further changes. Hope to see you again in Queenstown!

Thank you for your review. We're glad to hear our location was very convenient to you during your stay! We hope to see you again in Queenstown!

Thank you for your positive review. We're glad you enjoyed our stay with us and we hope to see you again in the future!

Thank you for your review. We are glad to know you enjoyed your stay with us, and we hope to see you again in Queenstown in the future!

Thank you for your positive review. We are glad you enjoyed your time with us! You compliments will be passed onto the chefs and we're sure they'll be stoked to hear about it. Hope to see you again in Queenstown!

Thank you for your review. We're stoked to hear you enjoyed your stay with us! We hope to see you again in Queenstown!

Thank you for your positive review. We're stoked you had a great stay with us, and we hope to see you again in the future! Stay safe!

Thank your for your honest review. We're sorry your stay with us did not go as you planned. Unfortunately we don't advertise having AC, as we don't have this being the hotel built several years ago without it. We apologise for any inconveniences this have caused to you. Rooms also do have a hair dryer, but we're sorry if this was missing in your room. We're sure any of our staff members would've been more than happy to get another one for you if you asked them. We hope you can give us another chance in the future to make it up for you! Stay safe!

Thank you for your positive review. We are stoked to hear that your stay with us was very enjoyable to you. We hope to see you again in Queenstown!

Thank you for your review. We apologise for the issues you've had with your room. It must have been a misunderstanding, but we'll make sure this does not happen again. Again, we're sorry for any inconveniences this may have caused, stay safe and we hope to see you again!

Thank you for your feedback. We apologise for the issues you had with the tap water. Hope to see you again in Queenstown!

Thank you for your honest review. We hope to see you again in Queenstown!

Thank you for your honest review. We're sorry to hear you didn't enjoy your stay as much. Unfortunately we do not advertise having AC in the rooms due to this not being built back in the past. We're sorry for the misunderstanding. We have passed on your notes onto the relevant departments and they will be looking into it. We hope to see you again in the future!

Thank you for your review. We're sorry to hear you did not enjoy your stay that much. We have taken notes on what you highlighted and will be passed onto the relevant departments. There is a plan in place for renovating in the future, but this is a long and slow process. We hope you can give us another chance in the future to show you what Rydges really is about!

Thank you for your positive review. We hope to see you in Queenstown again!

Thank you for your honest review. We apologise for the issues you've had during your stay. We're currently working on some structure changes in the hotel but unfortunately these take some time. We hope you can come and visit us again in the future and we'll welcome you with a refreshed hotel!

Thank you for your review. We're sorry to hear you had issues with the TV. We've passed on this to the maintenance department and we hope it won't happen again in the future. Stay safe!

Thank you for your review. We apologise for the issues you had. We have passed on your notes onto the maintenance team and they will be looking into this. Hope to see you again in Queenstown!

Thank you for your positive review! We are glad you enjoyed your stay with us and we hope to see you again in Queenstown!

Thank you for your review. We apologise if your check-in process was not as expected, and this is not a standard for our hotel. We'll make sure we talk with our staff to prevent this from happening again in the future. Hope to see you again!

Thank you for your positive review. We hope to have you in Rydges again!

Thank you for your honest review. We are sad to hear your stay was not as you expected. We are on the process of refreshing the rooms and it takes a bit of time, we apologise if they were not what you expected. We hope you can come back in the future once our rooms are refreshed to enjoy our hospitality!

Thank you for your positive review! We are glad you enjoyed your stay with us. Hope to see you again in the future for more memories!

Thank you for your positive review! We are glad you enjoyed your stay with us. Hope to see you again in the future for more memories!

Thank you for your honest review. We're sorry to hear your stay was not as expected, and we hope you give us another chance in the future to make up for it!

Thank you for your review. We apologise if you had issues and did not enjoy your stay. Hope you can give us another chance in the future to show you what Rydges Queenstown really is about. Stay safe!

Thank you for your positive review! We are stoked to know you enjoyed your stay. We hope to see you again in Queenstown!

Thank you for your positive review. We are glad you enjoyed our views as much as we do every day! Hope to see you again in Queenstown for more adventures!

Thank you for your honest review. We are glad you got to enjoy our central location in Queenstown, and we apologise if the room was not able to meet your expectations. We are slowly in the process of upgrading rooms and this takes some time. We hope you can come back in the future to see new changes!

Thank you for your positive review. We are glad that you enjoyed your stay with us, and we hope you can come back again in the future. Stay safe!

Thank you for sharing your positive review. We hope to see you again in the future!

Thank your for your review. We are glad to hear you enjoyed the views and the service from our friendly staff! We look forward to having you again in Queenstown!

Thank you for your positive review! We hope to see you again in the future.

We appreciate your good review, and we hope to see you in Queenstown again in the future!

Thank you for your honest review, we are glad to hear you enjoyed our location close to town as well as our views, and appreciate your feedback as this allows us the chance to work on the areas that require attention. We have passed your notes to the board so we can keep improving our guest experience. We hope to see you again in Queenstown!

We appreciate your feedback and we're sorry we were not able to meet your expectations. We hope you can give us another chance in the future!

I was pleased to read your stay with us was an overall positive one and you enjoyed our hospitality and also the central location of our hotel. We appreciate your honest review and rest assured that we have taken your comments on board and passed on to the relevant departments.

Thank you for your positive review! We are glad you got to enjoy our great views and found convenient our proximity to town. Hope to see you again in Queenstown!

Thank you for your positive review, we are glad to enjoyed the location of our hotel! We hope to see you again in Queenstown!

Thank you for your honest review. We do appreciate your feedback as this allows us the chance to work on the areas that require attention. It is important to us that all our guests enjoy their stay with us, and we are sorry to hear the condition of the hotel did not meet your expectations. Changes in the infrastructure do take a lot of time and can be a long process, but we are working on it as fast a we can to provide a better experience for our guests. We hope you can give us another chance in the future to see how we've been working on improving our service!

Thanks for your honest review. We do appreciate your feedback as this allows us the chance to work on the areas that require attention. It is important to us that all our guests enjoy their stay with us and we are sorry to hear the condition of the hotel did not meet your expectations. But we are glad to hear you enjoy the location of the hotel and proximity to the town. Hope to see you in Queenstown again!

Thank you for taking the time to share your review. We're pleased to hear you enjoyed most of your stay and we look forward to having you in the future!

We appreciate your honest review of our hotel and we are sorry to hear the condition of the hotel did not meet your expectations. We do appreciate your feedback as this allows us the chance to work on the areas that require attention. Please rest assured that we have taken your comments on board and passed on to the relevant department. We hope you can come back in the future and stay with us again.

Thanking you for your positive words, we are pleased to know we were able to meet your expectations and you enjoyed our hospitality.

Thank you so much for positive feedback! We'll be more than happy to share your words for Brad's great level of service with him. We will pass on your words of praise to him as this will serve as an encouragement to keep on providing such standards. We are proud to have people like him that represents what we look for in our staff!We hope to see you again in the future!

Thank you so much for positive feedback! We are pleased that you enjoyed your stay with us and had a deep relaxing bath! We look forward to welcoming you back to Queenstown!

Thanks for your review. We do appreciate your feedback as this allows us the chance to work on the areas that require attention. It is important to us that all our guests enjoy their stay with us, however it clear that on this occasion we let you down. We appreciate the issues you have highlighted and we are currently assessing the minor defects with our maintenance team, and we are sorry to hear the condition of the hotel did not meet your expectations. We hope you can give us another chance in the future!

We are pleased to read your stay with us was an overall positive one and you enjoyed our hospitality and also the central location of our hotel. We appreciate your honest feedback and hope to see you back in Queenstown!

We appreciate your honest review of our hotel and we are sorry to hear we couldn't meet your expectations. We are constantly on the look to improve on all the areas as much as we can, and we hope you can give us another change in the future as we would love to have you back!

Thank you for you positive review. We're glad you enjoyed your stay with us and we look forward to see you again in the future!