Ratings based on 246 Verified Reviews

4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 14/07/2019
Thank you it was a great place to stay close to everything
Comment from Hotel Management
16/07/2019 by Jess, Guest Experience Manager, Hotel Management
Thank you so much for your feedback. We are so pleased that you enjoyed your stay and hope to see you again in the future.
5 out of 5
by A verified traveller from Melbourne, Victoria

Posted 05/07/2019
Beatjful parks with lots of things for the little ones to enjoy. Professional and prompt services from staff at all times. Gorgeous garden and relaxing surroundings with many barbeque spots for families to gather together. Excellent amenities in spotless conditions. The whole park is extremely clean, thanks to a dedicated team of ground staff. Our family of five (soon to be six) has enjoyed such a wonderful week here during the school holidays, the kids are already asking for our next visit. We will definitely be back.
Comment from Hotel Management
16/07/2019 by Jess, Guest Experience Manager, Hotel Management
Thank you so much for sharing your beautiful feedback. We are so pleased that you had such a wonderful time with us and we would love to see you back again soon. We have a wonderful team who work tirelessly to ensure our guests always enjoy their time at BIG4 Beacon Resort so your feedback in invaluable. A big thank you from everyone and we look forward to your next visit.
5 out of 5
by A verified traveller from Melbourne

Posted 10/06/2019
The property was great. Very disappointed that when we arrived we learnt that it was over $100 more expensive to have booked through Expedia! Rather than just booking through beacon resort directly. We will never use Expedia again.
Comment from Hotel Management
16/07/2019 by Jess, Guest Experience Manager, Hotel Management
Thank you so much for sharing your feedback. We are so pleased to hear that you enjoyed your stay with and look forward to booking your next holiday.
5 out of 5
by A verified traveller

Posted 09/06/2019
Comment from Hotel Management
16/07/2019 by Jess, Guest Experience Manager, Hotel Management
Thank you for your great review. We are happy to see that you enjoyed your stay and hope to see you again in the future.
4 out of 5
by A verified traveller

Posted 19/05/2019 on Wotif
Good service. Quick check in. Great amenities for kids
Comment from Hotel Management
14/06/2019 by Mandy, Hotel Management
Thank you for taking time to review our resort; pleased your check-in was fuss-free and our staff looked after you during your stay. Great the kids had plenty to keep them entertained from free daily kids club to jumping cushion and indoor heated pool & spa. We would love to welcome you back anytime. Warm regards,
3 out of 5
by A verified traveller

Posted 06/05/2019
It’s a decent property but not value for money. The cleanliness is not up to the mark for the price of the place
Comment from Hotel Management
17/05/2019 by mandy, Hotel Management
Hello, thanks for your feedback had we known there were any problems with the cleanliness of your room we would have been happy to rectify this at the time. We wish you well in your future travels. Regards, Mandy
5 out of 5
by A verified traveller from Macleod, VIC

Posted 02/05/2019
We were there two nights only … our room was spotless, the reception desk always helpful and the shop and coffee adequate for our needs. We didn't use the pool but would have had I not had a stye in one eye … just bad timing!
Comment from Hotel Management
17/05/2019 by mandy, Hotel Management
Thank you for your wonderful review; we have a great team here and appreciate your comments about our helpful staff and your beautifully cleaned room. We hope to welcome you back again soon so you can make use of our heated indoor pool & spa. Warm regards, Mandy
5 out of 5
by A verified traveller

Posted 23/04/2019
Perfect for families. Modern. Clean. Lots of amenities for children and adults. Great location. Would stay there again.
Comment from Hotel Management
17/05/2019 by mandy, Hotel Management
Lovely to hear you and your family enjoyed your stay and our central location opposite the beach. We would love to welcome you back anytime. Warm regards, Mandy
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 10/04/2019 on Wotif
4 out of 5
by A verified traveller

Posted 03/04/2019
Very clean very help mangerment I would go again any time
Comment from Hotel Management
04/04/2019 by Mandy, Hotel Management
Hi, thank you for taking time to review our resort. Great to hear our staff looked after you so well and your found your accommodation spotless & comfortable. We look forward welcoming you back for a longer stay next time. Warm regards, Mandy