2 outdoor pools, pool umbrellas, pool loungers

Reviews of Bungalows at Windsong on the Reef

4 out of 5
Bungalows at Windsong on the Reef
End of Stubbs Road, Grace Bay, Providenciales, Providenciales

Reviews

9.2

Wonderful

Rating 10 - Excellent. 38 out of 60 reviews" "
Rating 8 - Good. 19 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience; would stay here again
Stayed 5 nights in Mar 2024

8/10 Good

Anthony Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dining experience did not match the quality of the hotel
Stayed 6 nights in Mar 2024

10/10 Excellent

Adam

Stayed 5 nights in Feb 2024

6/10 Okay

Randy

Disliked: Staff & service
Stayed 4 nights in Feb 2024

8/10 Good

Lawrence, Durango

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat dated . Would prefer just a good hotel room but those are lacking in the area! Almost all units are small to medium condos.
Stayed 6 nights in Nov 2023
Response from Jimmy Molter ~ Managing Partner on 4 Jan 2024
Lawrence, thank you for posting this review.All of our units are currently undergoing a full remodeling from appliances to furniture and will be complete in the next week or so.In addition, our last oceanfront building is nearing completion and will provide a newly designed Oceanfront Junior Suite which might just align with your needs.I hope you will favour us with a return visit when your travels bring you back to TCI.

10/10 Excellent

Kerry Ann

Stayed 11 nights in Aug 2023
Response from Jimmy Molter ~ Managing Partner on 28 Sept 2023
Kerry Ann, What a pleasure to receive your five-star rating! We hope we can provide you with some Caribbean hospitality again soon!

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from CMusgrove on 17 July 2023
Hi Mitchell, thank you for staying with us at the Windsong Resort. We appreciate you taking the time to give us your ratings. We look forward to hosting you again.

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

8/10 Good

David, Ladera Ranch

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and well appointed space in the bungalow. Pool area and beach were great. Dining options limited to one small bar/café/restaurant with a limited menu. Staff were hit and miss some really friendly and some not so much.
Stayed 7 nights in Dec 2022

8/10 Good

Lizz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Ashley

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the staff and the facility…I Felt a little out of place with the other guests. They looked at me and my party like we were martians but the staff was wonderful and made us feel at home!
Stayed 3 nights in Mar 2022
Response from Camia Musgrove on 22 Mar 2022
Thank you for taking the time to give us your feedback. We do apologize for the unfortunate experience you and your family encountered. However, we are truly happy to know that our staff made you feel at home.

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Perfect for our family. Our two bedroom bungalow had tons of space. It was such a perfect resort. Not too big and not too small. The location was ideal. The property was gorgeous. Loved the outdoor eating area with the bungalow. The staff was fantastic. Would definitely return. 10 stars!
Stayed 4 nights in Jan 2022
Response from Camia Musgrove on 22 Mar 2022
Hi Heidi! Thank you for taking the time to give us your feedback. It's a pleasure to know that you and your family enjoyed your time here with us. We look forward to welcoming you again to Windsong.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we wanted. A nice, quiet relaxing stay at a stunningly beautiful location to enjoy the teal blue waters and sun. Our room was private, perfectly laid out for our needs and meticulously clean. Staff, from the restaurant, to the groundskeepers to the maids, front desk and more were fantastic. Anything you needed help with, or needed a question answered, they were always there to help. While the waterview rooms looked great too, we appreciated the homey feel and privacy of our bungalow room with the lanai.
Stayed 5 nights in Jan 2022
Response from Camia Musgrove on 22 Mar 2022
Thank you for staying with us at Windsong and for taking the time to leave a review. We are happy to hear that you enjoyed your stay. Our team aims to provide a magnificent experience, and we are dedicated to ensure we exceed your expectations.

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I came down for a getaway from our kids and had an amazing time. The property is very well kept and the staff is great. The bar/restaurant has great food and you have the option to eat every meal right on the beach, which is unique vs other resorts. The view is beautiful. In addition, it’s the only resort with a reef right in front for great snorkeling. We saw sting rays, lion fish, sea turtles, and lots of other animal life. I would definitely recommend to any one considering going to Turks and Caicos. The only critique, is that the actual bar area is small if you are looking to ‘socialize’.
Stayed 5 nights in Dec 2021

10/10 Excellent

Keith O'Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the privacy of the Bungalows!!
Stayed 4 nights in Oct 2021

10/10 Excellent

Nickloas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Neftali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good times!
Stayed 4 nights in Aug 2021

10/10 Excellent

Nelvis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was excellent and the coral reef beautiful. Reef is off the beach on property.
Stayed 4 nights in Aug 2021

4/10 Poor

mikhail

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Aug 2021

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Bungalow
Solid property with nice beach and reef out front. The Bungalow we stayed in was fantastic!
Stayed 5 nights in Jul 2021

10/10 Excellent

Chrus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and great for the price. It's just a short walk to the beach and there's a bar not far from it. It's got a full kitchen which made it easy to cook and a nice sized seating room area. The staff/front desk attendant was very pleasant and helpful. She assisted us with tours. The only down side was there were ants in our room. They were around the patio door and the kitchen counter. We called down and they sent a young man to spray some Raid. It helped but I imagine it's only a quick fix. I could definitely see staying there again.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location of this property is excellent, the staff is friendly and very helpful. The apartment was well kept, comfortable and clean. My only disappointment was the pool, it was not very clean. However you really don’t visit Turks and Caicos to stay at the pool you go for the beautiful beaches.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely and quiet. Very close to the beach and all the staff were fantastic
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and location are superb, a few meters to the shore. Only transportation early in the morning was an issue, the rest was gorgeous
Stayed 5 nights in Jul 2019

10/10 Excellent

Kimberly, Atlanta

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect spot if you like to snorkel from the beach. It is behind a beachfront resort, so no beach view from your room, but the grounds have nice plants and flowers and the plus is it's only a very short walk down a paved path to the beach. There are dedicated chairs and umbrellas for the resort and they also have beach towels at the reception desk for you to use. We loved the fact that these were condo units with well supplied kitchens (pots, pans, dishes, soap, hand towels, etc.) so we could cook and have cold beverages at hand. The reef that is right there attracts all sorts of sea life. The reef itself is not in great shape, although parts are trying to come back, but the animals still come and you will see a wide variety of fish. We also saw sea turtle and stingrays. The resort is clean and well maintained and the staff is exceptional. They great you with a welcome drink and are always very helpful if you have questions or requests. Our room was cleaned to perfection each day. We would come back in a heartbeat and enjoyed every minute of our stay. There is also parking with a night watchman in the evenings if you rent a car as we did. Highly recommend for those who don't mind a garden or pool view and would rather snorkel from shore than a boat.
Stayed 4 nights in Jul 2019

10/10 Excellent

S.c

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was very nice and responsive if you needed anything.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thee staff was friendly. The units were well appointed. The location was great - 5 minute walk to snorkel at Grace Bay reef.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and secluded but within walking distance of the beach. The staff were very accommodating and friendly. A negative is ther is no food service at all at this location but restaurants (2) are close enough to walk to. I am all ready planning to going there again. Shop for food and snacks , bottled water before you get there. Transportation can cost up 11 to 22 $ per person per trip. Deposit on a rental car is 750 to 1000 credit vs debit.
Stayed 4 nights in Jun 2019
Response from JAzore on 25 June 2019
We are so happy to hear you had an enjoyable stay.

8/10 Good

CG, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great secluded location 200 steps from the beach. Our unit was very comfortable, the A/C worked really well, the kitchen was well stocked and the large private patio was awesome. Everything was clean, new and comfortable.
Stayed 7 nights in Jun 2019
Response from jaya on 24 June 2019
Thank you for staying with us. come again!

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and beautiful
Very quiet hotel, not enough restaurant options around. Must rent a car to get around. Beautiful beach
Stayed 3 nights in Jun 2019
Response from Jaya on 20 June 2019
Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to everything. The room was clean, comfortable and had daily housekeeping. Laundry on site as well which was super convenient. The staff were super friendly and the pool was awesome. Even had a bbq available for use. Will definitely stay here again.
Stayed 7 nights in Jun 2019
Response from Jaya on 20 June 2019
Thank you for the feedback, come again!

10/10 Excellent

Ian, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, spacy, sea turtles
Unbelievable huge apartment with full kitchen, patio and one minute walk to the ocean. We stayed in mid-May and so it was pretty quiet as well. All the staff were incredibly nice and helpful. We did not have a car, but took a cab five minutes to a great grocery store, and got enough food for our four days, cooked almost all our meals there. They also have a grill you can use. And the snorkeling is amazing - we saw giant sea turtles and tons of beautiful fish! Highly recommend.
Stayed 4 nights in May 2019
Response from Leanne on 28 May 2019
Thank you for your review! It's so helpful to hear from guests that have stayed for future guests thinking about coming and staying with us. Call us again soon! Regards, Leanne Karnehm

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from JA on 1 May 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location and Great Comfort
I had a terrific stay at Reef Residences. It’s located relatively close to the airport so I was there in no time via taxi from the airport. The hotel staff was very friendly and helpful. The accommodations were spacious and clean. The kitchen was stocked well with utensils and the microwave and refrigerator came in handy. I also had more than enough room on my solo trip in the living area, bedroom, and bathroom. Reef Residences doesn’t feel like a hotel; feels more like a home away from home. The absolute best part about my stay was my proximity to the beach! I was always on the beach. It was awesome!
Stayed 3 nights in Mar 2019
Response from Leanne on 26 Mar 2019
Thank you so much for your comments! We have a great location, 100 steps to the best beach on the island and snorkeling reef. We have loungers and umbrellas around the pool and beach.... We have complimentary wi fi, parking, daily maid service, beach towels, and fitness facility. Come back again soon! Leanne Karnehm

8/10 Good

Bachvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2018
Response from Leanne on 18 Dec 2018
Thanks for your feedback! Come back again soon Regards, Leanne

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. Wish it would have a restaurant of its own. At the time the wifi was not working and cost me a long because I had to do roaming with my cell.
Stayed 3 nights in Nov 2018
Response from Leanne on 20 Nov 2018
Frank, The Somewhere Cafe and Lounge is only a 3 min stroll along the beach and they serve breakfast, lunch and dinner and we have another restaurant 100 steps away. We apologize for the wi fi, as our carrier has had some issues which impacted multiple resorts on the island. It has been fixed. Best Regards, Leanne

10/10 Excellent

FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Vacation Ever!
The best vacation ever!!! The island is beautiful. The people are friendly. The restaurants are superb. And the beaches are the best in the world.
Stayed 10 nights in Nov 2018
Response from Jaya on 16 Nov 2018
We are so happy to hear that you had a great vacation and look forward to have you again. Cheers! Reef Residences Team

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like the proximity to the beach and snorkeling!
Stayed 5 nights in Nov 2018
Response from Leanne on 13 Nov 2018
We are located 120 steps to Grace Bay beach and have loungers and umbrellas on the beach. The Alexandra marine reef is directly off the beach for snorkeling or diving. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a great stay!
Very quiet hotel. Nice warm pool. Staff was very helpful. Would definitely recommend
Stayed 7 nights in Oct 2018
Response from Leanne on 23 Oct 2018
Thank you so much for your feedback! Come again soon. Reef Residences

10/10 Excellent

Verified traveller

Fantastic stay! Quiet, peaceful, easy access to beach and reefs. Staff was very helpful and friendly!
Stayed 7 nights in Aug 2018
Response from Leanne on 28 Aug 2018
Thank you for your response! We have a great team of people working for us, and they are extremely helpful and knowledgeable. We are only 100 steps from Grace Bay Beach and we have loungers and umbrellas on the beach, the Somewhere Cafe and Lounge is next door and the best is the snorkeling reef (right off the beach)! Come back again and enjoy another relaxing vacation. Leanne Karnehm

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Loved Reef Residences. The room was so spacious, big living room with pull out sofa bed, full kitchen, 2 bathrooms and nice size bedroom. Everyone was so nice and helpful. I was worried it would be a far walk from the hotel to the beach and was pleasantly surprised. It was maybe 100 feet from the beach. There wasn’t a view of the ocean but I already knew that going in.
Stayed 3 nights in Aug 2018
Response from JA on 26 Aug 2018
Thank you very much.

10/10 Excellent

O, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and very helpful!!!!!
Stayed 4 nights in Jul 2018
Response from Jaya on 23 July 2018
Thank you for staying with Reef Residences.

6/10 Okay

David

Liked: Cleanliness, staff & service
Not as advertised
Pretty nice place. Clean, the housekeeping was very good. Weird, there was no knives whatever except butter knives. No pizza cutter either. kind of strange for a full kitchen. Unit design is a little off. You have to go through the bedroom to get to the bath,so not a good layout for Anyone but a couple. I considered the advertising deceptive. This is neither oceanfront nor direct ocean access. You have go across and down the street for the beach. You can do better on price. This was a non-refundable Hotels.com deal, a really bad deal, I could have bought direct oceanfront for the smae price. Won't come back, won't use Hotels.com again.

10/10 Excellent

Sam, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and homey
Amazing condo so close to the beach, nicely tucked away so was very quiet. Beautiful part of the beach.
Stayed 5 nights in Apr 2018
Response from Leanne on 1 May 2018
Thank you for your response! We are so glad you enjoyed your stay. The Grace Bay Beach and best snorkeling on the island is 120 steps from our door, and this is a huge bonus. We also offer complimentary de-stress massages (7 night min), fitness facility access, parking, wi fi, daily maid service, beach towels, and rum punch at lunch daily on the beach. Please come back again and relax, unwind and rejuvenate yourself. Regards, Leanne Karnehm

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snorkeling Heaven a Block Away
Reef Residences was in an ideal location for a low key, snorkeling oriented trip. It's only a block away from Coral Gardens Reef, which is like swimming in an aquarium. There are good restaurants close and don't miss the Thursday night Fish Fry. The condo unit was clean, well stocked; we cooked meals with ease. The entire complex was well tended and staff was friendly. Would highly recommend Reef Residences. We did not go up to the more commercial part of Grace Beach; that's where the large beach and nightlife is located. We had the cab stop at the Graceway IPA and bought groceries and drinks. We ate out some and cooked some. Wonderful trip--would come back!
Response from Leanne on 25 Apr 2018
Thank you for your review! You hit all of the highlights. We provide rum punch on the beach at noon, complimentary towels, daily maid service, access to our gym as well as wi fi and parking. Our suites have fully equipped kitchens and we are only 120 steps to Grace Bay Beach- where we have loungers and umbrellas for your enjoyment. Book again soon! Best Regards, Reef Residences Management

10/10 Excellent

Paul, Long Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Very clean & spacious rooms, 2 min walk to beach w/ great snorkeling.
Stayed 7 nights in Apr 2018
Response from Leanne on 17 Apr 2018
Paula, Thank you for your feedback! We hope you had a wonderful, relaxing vacation. The snorkeling off the beach is amazing, and the loungers and umbrellas on the beach are a huge bonus. Best Regards, Leanne Karnehm

10/10 Excellent

Chris, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 Days in Paradise
We arrived tired and hot after a long trip and were welcomed by a very friendly staff member. The first view of our apartment was extremely happy: it was very very clean, well organized, everything was there and working and the towels were folded pretty. It was like that the whole week: we received clean towels and the apartment was extremely well cleaned. Sitting out on our balcony was so relaxing at night. There was some damage from Storm Irma, and the hotel management worked very hard on having it fixed as soon as possible.
Stayed 6 nights in Nov 2017
Response from Leanne on 25 Apr 2018
Chris, Thanks! We have recovered from the hurricane and everything looks better than before. Come back and see! Best Regards, Reef Residences Resort