Ratings based on 786 Verified Reviews

4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 18/06/2019
4 out of 5
by A verified traveller from Staten Island

Posted 11/06/2019
The pool was great and the resort is within a 3 minute walk to the beach, and 15 minutes from the airport......great location
Comment from Hotel Management
13/06/2019 by dpapke, Hotel Management
Thank you for your comments. Much appreciated.
4 out of 5
by A verified traveller

Posted 10/06/2019
nice pool, spacious room, comfortable setting at the beach I did not like the plastic/carton utensils at breakfast and in the room. It is not only ugly , it is also very bad for the environment and takes away the pleasure of having breakfast Please provide real plates and glasses.
Comment from Hotel Management
13/06/2019 by dpapke, Hotel Management
Thank you for your comments. You are absolutely correct re reducing the use of plastic and in the past two years we have introduced silverware at breakfast and proper drink glasses and paper straws at the bar. Also for years all our plates are reusable melanine as ceramic dishware would not be practical.I am assuming you are referring to the plastic cups that are still used for the welcome drink and juices but I will investigate further.
2 out of 5
by A verified traveller

Posted 03/06/2019
Comment from Hotel Management
16/06/2019 by dpapke, Hotel Management
Thank you for submitting your rating. As most of our guests rate our resort significantly higher than you did I would really appreciate you contacting our toll-free reservations line and providing some details.
4 out of 5
by A verified traveller

Posted 03/06/2019
Location reasonable rate breakfast should vary or have a few more choices
Comment from Hotel Management
06/06/2019 by dpapke, Hotel Management
Thank you for both choosing to stay with us and for taking the time to submit your comments.We are always trying to improve our breakfast offerings but with the high cost of imports our options are limited.
5 out of 5
by A verified traveller

Posted 01/06/2019
Comment from Hotel Management
06/06/2019 by dpapke, Hotel Management
Thank you for the wonderful rating.
4 out of 5
by A verified traveller

Posted 31/05/2019
Comment from Hotel Management
31/05/2019 by dpapke, Hotel Management
Thank you for taking the time to post your rating.
5 out of 5
by A verified traveller

Posted 31/05/2019
Comment from Hotel Management
31/05/2019 by dpapke, Hotel Management
Thank you for the great rating...much appreciated.
5 out of 5
by A verified traveller

Posted 17/05/2019
Close to the beach and tiny cafes and restaurants within walking distance. Very pleasant staff
Comment from Hotel Management
18/05/2019 by dpapke, Hotel Management
Thank you for the great rating...much appreciated. Hope you get a chance to return.
2 out of 5
by A verified traveller

Posted 17/05/2019
Not very good value. Disappointing. Pretty basic for the cost.
Comment from Hotel Management
20/05/2019 by dpapke, Hotel Management
I am sorry that you feel that way. Would appreciate you calling our reservations line and informing us as to what disappointed you.