Beach

Reviews of Hyatt Place Warwick / Providence Airport

3 out of 5
Hyatt Place Warwick / Providence Airport
800 Jefferson Boulevard, Warwick, RI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 866 out of 1240 reviews" "
Rating 8 - Good. 231 out of 1240 reviews" "
Rating 6 - Okay. 58 out of 1240 reviews" "
Rating 4 - Poor. 47 out of 1240 reviews" "
Rating 2 - Terrible. 38 out of 1240 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandria

Liked: Property conditions & facilities
Excellent!
Stayed 1 night in Mar 2024
Response from Garrett on 28 Mar 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late due to flight delay, but staff very welcoming and walked us to our room
Stayed 1 night in Mar 2024
Response from Garrett on 27 Mar 2024
Thanks for staying with us! I am glad to see that no matter the hour you arrive, you will be welcomed warmly! Come back and see us some time!

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property
Stayed 2 nights in Feb 2024
Response from Garrett on 26 Mar 2024
Thank you! The team works tirelessly to keep it that way! We hope to see you again soon!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly convenient to TF Greene Airport. Large comfortable rooms. Light meals available in lobby.
Stayed 1 night in Mar 2024

10/10 Excellent

Natalja

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service. Awesome location. Loved everything about it!!
Stayed 4 nights in Mar 2024
Response from Garrett on 27 Mar 2024
Thanks! We appreciate your kind words and for choosing to stay with us!

8/10 Good

Sherlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet, breakfast was pretty good.
Stayed 1 night in Mar 2024
Response from Garrett on 27 Mar 2024
Thanks for reviewing our property! Glad everything went well and you were able to get some peace and quiet! Starting your day with our breakfast before a day of travel or work is a great way to get things rolling for the day!

8/10 Good

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay, was surprised to find that I couldn’t get a beer until after 4pm Breakfast was ok, other food options were not so great
Stayed 6 nights in Mar 2024
Response from Garrett on 20 Mar 2024
Hi and thanks for reviewing our hotel! Glad you enjoyed your stay with us! I appreciate the feedback and we will use it going forward!

10/10 Excellent

Latrice

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I literally have no complaints other than perhaps the room being smaller than I anticipated for a corner king. However the facility was immaculately clean for it to be sold out and a school vacation week. The pool was busy with children but there were more than enough clean towels and space to hang out. What blew me away about this place, the age of bad service, is how genuinely kind and helpful the staff was. It didn’t feel forced, I truly felt like they wanted me and my nieces to enjoy our stay. I would definitely go back especially when I plan sleepovers with my nieces that like to swim.
Stayed 1 night in Feb 2024
Response from Garrett on 20 Mar 2024
Thank you! Yes, school vacation week is always a doozy for us but, we've seen it before so we know what to expect! So glad you found the staff helpful, it's these types of comments are what make it so easy to for our staff to be genuine and helpful, because they love what they do!

10/10 Excellent

Phylicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast in the morning and just overall a great hotel
Stayed 1 night in Mar 2024
Response from Garrett on 20 Mar 2024
Thanks! We appreciate it and hope to see you again soon!

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absoluely love the Hyatt place. This was my third stay here and it continues to be one of the best hotels I have stayed at in terms of cleanliness and friendliness of staff.
Stayed 1 night in Mar 2024
Response from Garrett on 20 Mar 2024
Thanks so much for continuing to choose us when you are in the Providence area! Consistency is the key!

4/10 Poor

Stephen

Liked: Cleanliness
They had the hotel full of young cheerleaders that they allowed to run up and down the halls all night even after I complained. Then after being out all day they never cleaned my room.
Stayed 2 nights in Mar 2024
Response from Garrett on 20 Mar 2024
Hi and thanks for reviewing our hotel! I am sorry that some of our other guests got in the way of a relaxing stay for you. We do our best to ensure everyone has a peaceful stay with us and when we fail to do that, it is something that we take very seriously, and we will use this example as a tool to prevent it going forward!

10/10 Excellent

Yosmarlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean! Greeter was very friendly!
Stayed 1 night in Mar 2024
Response from Garrett on 20 Mar 2024
Thanks for the great review! Our Front Desk team is the best!

10/10 Excellent

johnna, Marina del Rey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stop over hotel front desk very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Property conditions & facilities
Convenient to airport. Comfortable room. Great breakfast!
Stayed 1 night in Mar 2024
Response from Garrett on 20 Mar 2024
Thanks for the great review! We appreciate the feedback and look forward to welcoming you back in the future!

10/10 Excellent

Christiana E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location for anyone planning on visiting RI. The rooms are spacious and clean and the staff here are wonderful. Would definitely recommend.
Stayed 1 night in Mar 2024
Response from Garrett on 20 Mar 2024
Thank you, we appreciate you taking the time to let everyone know what to expect when staying with us, we appreciate the comments and hope you come back and visit!

10/10 Excellent

Tameisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent breakfast, friendly staff. Property was clean and bright; I really enjoyed my stay.
Stayed 2 nights in Mar 2024
Response from Garrett on 20 Mar 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
clean ,nice staff and very close to the airport
Stayed 1 night in Mar 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel did not have a restaurant
Stayed 1 night in Feb 2024
Response from Garrett on 7 Mar 2024
Thanks for the review! We do have the Placery which offers a nice light menu to choose from, a great place to grab a cold beverage and a burger! The Placery is opened each evening from 4 until 11!

10/10 Excellent

Ropafadzo

Stayed 3 nights in Mar 2024

10/10 Excellent

Piper-Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Jan 2024
Response from Garrett on 7 Mar 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to go and even get away. Definitely will be going back.
Stayed 2 nights in Mar 2024
Response from Garrett on 7 Mar 2024
Thank you! Our hotel is perfect for just that! A night away, you can head to Providence with ease and there is a bunch of great dining options right in the immediate area!

10/10 Excellent

Iman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don't generally write reviews but this is by far the best Hyatt place property I have stayed. Very competent and warm people! Will love to be back here soon. Paul
Stayed 1 night in Mar 2024
Response from Garrett on 7 Mar 2024
WOW! Thank you! The team here is really passionate about what they do, and it shows! We appreciate the positive feedback; that's what keeps inspired to do it again tomorrow!

6/10 Okay

Estela

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Mold coming from shower door.
Stayed 1 night in Mar 2024
Response from Garrett on 7 Mar 2024
Hi!Thanks for staying with us and for reviewing our hotel! I appreciate you letting us know about the shower, between our housekeeping and Engineering team, we are typically on top of these types of things but we are not perfect! Rest assured that we have addressed your concerns! Thank you and we hope you'll give us another shot in the future!

6/10 Okay

Timothy

Travelled with family
The only reason I gave a poor review on staff was because of one person during check in. I dared to ask about an additional discount since my military son had joined me. Before I could get my first sentence out he was shaking his head no. When I finished my question he said no, it was a weekend. I also overheard him calling a female guest sweetie the following day. Everything else and everyone else was pleasant.
Stayed 2 nights in Feb 2024
Response from Garrett on 1 Mar 2024
Hi! I am sorry that we were not able to accomodate your request, not sure what it was but I am sorry! As for the comments towards another guest, I am confident that the term you heard was "Sunshine"! That is a staple of Paul's and our guests generally really appreciate him! I am sorry if you did not have the same experience and hope you will give us another chance in the future!

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Paul at the front desk was very friendly and knowledgeable.
Stayed 2 nights in Feb 2024
Response from Garrett on 1 Mar 2024
Thanks for staying with us and thank you for reviewing our hotel but a special thanks for noticing the hard work that our team does each and every day! We love the shout outs!

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top notch!!!
Stayed 5 nights in Feb 2024
Response from Garrett on 1 Mar 2024
Agreed! While everything from Breakfast to your room or even the swimming pool are all great, the team that we have is what will make your stay perfect!

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son’s girlfriend lives and goes to college in RI and we came up for a visit. I stayed with my daughter and two boys in a double with pull out couch. The hotel was clean and very accommodating. We stayed for 4 days and 3 nights. The highways and major roads are all near by so coming and going was very easy. Plenty of places to eat or just order in. The pool too was warm and very clean. Fresh towels were stocked often. The only issue we had was that in our bathroom the faucet was very loose and difficult to use but it still worked. Will stay again. 5 stars.
Stayed 3 nights in Feb 2024
Response from Garrett on 1 Mar 2024
So glad that your stay with us went well! The way in which our rooms are set up makes them so convenient for families! Glad you found everything to be clean, if we are nothing we are clean! Thanks for the heads up on the faucet too, we'll have our engineers take care of that!

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Garrett on 22 Mar 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!

8/10 Good

Lori

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Garrett on 1 Mar 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel next door to the airport
Stayed 3 nights in Feb 2024
Response from Garrett on 1 Mar 2024
Thank you! We appreciate you choosing to stay with us and we also appreciate the great review! We hope to see you again soon!

8/10 Good

Jose

Muy bueno
Stayed 1 night in Feb 2024
Response from Garrett on 22 Feb 2024
Thank you so much for staying with us! Thrilled to see that you enjoyed your time with us, we hope to see you again very soon!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice and clean hotel!
Stayed 2 nights in Feb 2024
Response from Garrett on 21 Feb 2024
Thanks for staying with us! So glad your stay went well and you found the hotel to be clean and welcoming!

10/10 Excellent

Kristel

Stayed 1 night in Feb 2024
Response from Garrett on 22 Mar 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to work with
Stayed 1 night in Feb 2024
Response from Garrett on 20 Feb 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!

10/10 Excellent

Jodiann

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable accommodations and indoor for the kids.
Stayed 2 nights in Feb 2024
Response from Garrett on 20 Feb 2024
Thanks for staying with us! So glad you got to enjoy the pool! It's so nice to be able to do that in the middle of the winter!!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente place to stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Yuet Yan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and smells was so good. Excellent and professional front desk staff, excellent swimming pool spotless. Delicious breakfast. Everywhere was so clean and spotless. Highly recommend this place!
Stayed 1 night in Feb 2024
Response from Garrett on 20 Feb 2024
Wow! Thank you! The team here works as hard as any other group out there and it's always great to see how the guests feel about what they do, so thank you for that!

8/10 Good

Lidia

Stayed 1 night in Feb 2024
Response from Garrett on 22 Mar 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were new and clean and the bar stayed open late so after dinner we were able to come back and have a drink before going up for the night
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
great!
Stayed 1 night in Feb 2024
Response from Garrett on 14 Feb 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!

10/10 Excellent

Robert, Chatham

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was simple and quick. The front desk clerk showed me how to walk to the airport should the shuttle not be operating tomorrow. Very professional. On the negative side the dining area waitress acted like she was doing me a favor.
Stayed 1 night in Feb 2024
Response from Garrett on 14 Feb 2024
Thanks for staying with us, and I am so sorry one of our team members gave that impression! I assure you that most everyone is here to help and do it because they genuinely care, I apologize if that was not the experience you had!

10/10 Excellent

Kristine, Ipswich

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There should be an option to tip housekeeping other than paying cash. People don't carry cash anymore. There do not have an ATM and there is no way of adding it to your room. This was very disappointing.
Stayed 2 nights in Feb 2024
Response from Garrett on 13 Feb 2024
Thanks for reviewing our hotel! Glad you mentioned the digital tipping! We do give our team the option to utilize a tipping application however, some of them choose not to Thanks for staying with us, we hope to see you again soon!

10/10 Excellent

Scott

Stayed 2 nights in Feb 2024

10/10 Excellent

Kristine, Ipswich

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just like all the Hyatts I have stayed in. Staff were excellent, large spacious rooms. Very clean.
Stayed 1 night in Feb 2024
Response from Garrett on 12 Feb 2024
We appreciate the kind words and also for choosing to stay with us, despite all the options in the area!

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Garrett on 12 Feb 2024
Thanks for noticing! Our housekeeping team have certainly set a standard for themselves and strive for it each and every day!

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in on 2/8 - And I can't recall the agent's name but he was very friendly and congenial!! Safe area- park and go !! Will stay again!!
Stayed 1 night in Feb 2024
Response from Garrett on 12 Feb 2024
Thank you! We can't wait to welcome you back again soon!

6/10 Okay

Kathia

Travelled with partner
Overall most of the staff was friendly. The breakfast buffet was decent with fresh fruits. But, the time should be extended to 10am. The hotel's best feature is that it is conveniently located. I had several issues: 1. When I arrived at the airport, there were no clear signs for the shuttle. Therefore, I followed signs for the Hyatt Place and ended up walking way across the skywalk and right through the garage to the hotel. It was cold and I felt unsafe in the garage. My fight came in late at 11pm. 2. Secondly, upon check-in, the front desk agent gave me the wrong room key and I actually opened the door and entered into the wrong room and walked in on the actual occupant. My boyfriend had already checked and I had told her that. This is very dangerous. 3.Thirdly, the wifi had low bandwidth and we couldn't watch our shows and cast. We had to watch our show on our computer. The hotel staff was very nonchalant about it and did not offer any resolution. 4. The heat had a 20-30 minute delay to warm up once you left the room. We had to call maintenance, who informed us that if we leave a light on, then the room will stay at a set temperature. This is key information to share with guests upon check-in.
Stayed 3 nights in Feb 2024
Response from Garrett on 6 Feb 2024
Thank you for taking the time to review our hotel. I appreciate your detailed feedback, and we take them very seriously, especially when guest security is called into question; as it should be here. Nothing is more of a priority to us than the safety and security of our guests, this is before a clean room and great service. None of that stuff matters if our guests cannot be comfortable. I completely understand your perspective and do not blame you for feeling the way you do; I can tell you we are finding out what occurred to ensure that it does not happen again in the future. That does not change the experience that you had with us, and I do feel terribly about that but what I can say is, what you had occur is extremely unusual to happen here and not something we take lightly.

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast, loved the room and loved the staff
Stayed 2 nights in Feb 2024
Response from Garrett on 5 Feb 2024
Thank you! So happy your stay went well and the staff were accommodating! We hope to see you again soon!

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Feb 2024
Response from Garrett on 5 Feb 2024
Thanks so much! So happy you enjoyed your stay with us! We look forward to seeing you again!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Garrett on 5 Feb 2024
Thank you so much for taking the time to provide feedback on your stay with us! We are so glad you enjoyed your time with us! We look forward to welcoming you back to the beautiful Providence area in the future!!