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I love the age, the detail, the bath tub,the dining room architecture, the people, the quiet room...my only wish is to bring back TCM, the classic movie channel..fit so well here.
Kris
Stayed 1 night in Mar 2024
Response from James on 17 Mar 2024
It was our pleasure to host on your stay here at Hotel Deluxe , Please come come back and see us again soon
I loved this hotel because of the location, very clean, very quiet staff but always prompt to look in your direction with a smile. Which very nice now a days.
Juan
Stayed 3 nights in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 28 Feb 2024
Hi Juan, Thank you so much for your review. We are so happy you enjoyed your stay with us! Please come back soon!
10/10 Excellent
Lyndi
Travelled with group
26 Feb 2024
Liked: Amenities
The decor was amazing! Loved the old style!
Lyndi
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 28 Feb 2024
Hi Lyndi, I'm so happy to hear you enjoyed your stay!! Please come back again soon!
10/10 Excellent
Sydney
Travelled with partner
25 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice stay
Sydney
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 28 Feb 2024
HI Sydney, We are so happy you enjoyed your stay. Please come back again soon!
Response from Kodi Land Assistant Front Office Manager on 22 Feb 2024
Hi Heval, We are so happy to hear you enjoyed your stay! Please come back and visit soon!
6/10 Okay
Andrew
Business traveller
14 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
Towels were not clean, area is not safe.
Andrew
Stayed 2 nights in Feb 2024
Response from Marjorie on 15 Feb 2024
I'm truly sorry to hear about your experience. Your comfort and safety are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations. We take cleanliness and security very seriously, and I assure you that I'll immediately address your concerns with our housekeeping team to ensure that such issues are promptly rectified. Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope to welcome you back to Hotel deLuxe in the future.
The hotel is very old and rundown, it might have been DeLuxe 50 years ago… the photos you see online are heavily Photoshopped!!
For the same amount of money there are much better hotels in downtown Portland because if you’re staying in this nasty town at least stay in a nice place, not this !
Tamara
Stayed 4 nights in Jan 2024
Response from Kodi Land Assistant Front Office Manager on 5 Feb 2024
Hello Tamara, I'm sorry to hear we did not meet your stay expectations. We are getting ready to have a renovation here at the hotel and we hope to see you again afterwards to redeem ourselves.
Great place close to everything great public transportation
Beautiful hotel great history
Socorro
Stayed 4 nights in Jan 2024
Response from Kodi Land Assistant Front Office Manager on 17 Jan 2024
Hi Socorro, We are so happy you enjoyed your stay. Please come again soon!
6/10 Okay
Matt
Travelled with family
14 Jan 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It’s 14 degrees outside. Nearly that inside. Power had been out. It’s back on but no hot water!
Matt
Stayed 1 night in Jan 2024
Response from Kodi Land Assistant Front Office Manager on 17 Jan 2024
Hi Matt, I'm so sorry you experienced these issues during your stay. Unfortunately, we experienced some issues because of the weather. We do hope to host you again in the future.
I enjoyed the staff tremendously. However overnight parking is a bittersweet deal. The reason being is that if you leave after 10pm, the gate is closed and you have to call the front desk to have them come over and open it. I had to wait 12 mins. The garage is barely a stones throw from the hotel. Lastly I was told the Bar is open until midnight. I try to walk in and I get told, we’re closed. It was exactly 1130 and more than 6 people were sitting down. Overall the hotel is beautiful.
Nicholas
Stayed 1 night in Dec 2023
Response from Kodi Land Assistant Front Office Manager on 4 Jan 2024
Hello Nicholas, I'm sorry you experinced these issues during your stay. We do hope you choose to stay again in the future.
10/10 Excellent
PATRICIA J
22 Dec 2023
PATRICIA J
Stayed 1 night in Dec 2023
Response from Kodi Land Assistant Front Office Manager on 4 Jan 2024
Hi Patrica, we are so happy you enjoyed your stay. Please come again soon!
Response from Kodi Land Assistant Front Office Manager on 17 Jan 2024
Hi Phil, Thank you for your review. Come again soon!
6/10 Okay
Gerald
4 Dec 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice property but the shower faucet did not regulate the water temperature, I got stuck in the elevator and the junk fees added up to an extra night room charge $136.88! Although they advertised amenities such as wine and bottled water, they only provided it after being asked. They do not offer maid service until the third day “to protect the guests”. The hotel was clean the restaurant was nice but offered a non traditional menu except for pancakes waffles and crepes. The room and bed were comfortable but not exceptional.
Gerald
Stayed 2 nights in Dec 2023
Response from Kodi Land Assistant Front Office Manager on 18 Jan 2024
Hi Gerald, I'm sorry to hear that we did not meet your stay expectations. We do hope you choose to give another chance in the future.
What a lovely property - unique design & decor. The renovation of an older building to create a nice hotel space is very well done. I do wish the Bar was a little better lit & had a better menu, as it was the only option for my dinner 2 nights in a row. Staff was lovely at every interaction. Breakfast was AMAZING!
Maureen
Stayed 2 nights in Nov 2023
Response from Kodi Land Assistant Front Office Manager on 4 Jan 2024
Hi Maureen, Thank you for staying with us. We hope to see you again in the future.
If you plan to stay here, do not bring your vehicle. The private parking garage for the hotel is not safe. They have a ticketed entrance but no security or cameras. Our car window was smashed out and items were stolen. Several other guests informed me they had the same issue. Very unsafe area. The hotel staff were of no assistance and all they did was give me a piece of paper to complete to file a police report. GUESTS of the hotel who witnessed my concerns were amazing & courteous and assisted me with my bags & offered their apologies. Would be beneficial if the staff was as warm & helpful as their guests! Its a shame because the hotel itself is vintage & decorated beautifully. Rooms are not quiet. Could hear the guest next door talking all night & doors slamming. A lot of stairs, so if you have a disability I don't recommend. Upon leaving we noticed suspicious people around the hotel watching guests come and go and following them across the street monitoring where they were going. We will not stay here again and do not recommend to anyone until the city of Portland starts taking care of their community and their families.
Michelle
Stayed 1 night in Nov 2023
Response from Kodi Land Assistant Front Office Manager on 18 Jan 2024
Hi Michelle, I'm sorry to hear you did not enjoy your visit to Portland. We can understand your frustration with getting your car broken into here in Portland. It is not something we strive for, and we have our security team to keep you feeling safe. As we do hourly security walks through but sadly, we cannot prevent everything. We do advise leaving items outside of vehicles when in Portland and just being safe all around in the big city. I'm sorry to hear you did not have a pleasant experience with our staff. We do hope you give us a chance to redeem ourselves if you choose to visit Portland again.
8/10 Good
Rebecca
24 Nov 2023
Rebecca
Stayed 1 night in Nov 2023
Response from Kodi Land Assistant Front Office Manager on 17 Jan 2024
Hi Rebecca, We are so happy you enjoyed your stay! Please come again soon!
10/10 Excellent
anita, eatonville
18 Nov 2023
anita
Stayed 1 night in Nov 2023
Response from Kodi Land Assistant Front Office Manager on 17 Jan 2024
Hi Anita, We are so happy you enjoyed your stay. Please come back again soon!
This is a historical building, every review should take that into context. I slept like a baby, everythig was clean, and breakfast was pricey but exceeded expectations. It's competitively priced, perfect if you are older and appreciate architecture and ambiance.
Scott
Stayed 1 night in Nov 2023
Response from Kodi Land Assistant Front Office Manager on 4 Jan 2024
Thank you so much for your kind words. We hope you come again soon!
All was good except I was not given my complimentary bottle of wine upon arrival.
Thanks
Ruth
Stayed 2 nights in Nov 2023
Response from Kodi Land Assistant Front Office Manager on 15 Nov 2023
Hi Ruth, We apologize that we were not able to collect your complementary bottle of wine. But we are happy you enjoyed your stay. Please come again soon!
10/10 Excellent
Heather
5 Nov 2023
Heather
Stayed 1 night in Nov 2023
Response from Kodi Land Assistant Front Office Manager on 4 Jan 2024
Hi Heather we are so ahppy you enjoyed your stay. Please come again soon!
2/10 Terrible
Michael
Business traveller, Travelled with partner
3 Nov 2023
Disliked: Staff & service
We paid for secure parking and had our car window broken and theft inside car. We notified hotel manager suspicious people in parking and security not notified . I guess you pay for parking and sleep in your car to guard your car. What did I pay ??? It would have been safer parking in the street. Hotel dud not even try make things right. You are left to fend for yourself. Horrible experience. Wish they refund but I have more much thieves returning give us a new window and belongings than hotels help us
Michael
Stayed 2 nights in Nov 2023
Response from Front Desk on 14 Nov 2023
We apologize for your experience regarding your car window being broken. We can confirm that your parking charge was taken off after you informed the desk about the incident. Thank you for your feedback, it only makes us better