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Reviews of Mangoes Resort

3.5 out of 5
Mangoes Resort
Rue De Wales, Port Vila, Efate

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 160 reviews" "
Rating 8 - Good. 68 out of 160 reviews" "
Rating 6 - Okay. 16 out of 160 reviews" "
Rating 4 - Poor. 3 out of 160 reviews" "
Rating 2 - Terrible. 0 out of 160 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Roque Solito G

the property was so easy to deal with.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mangoes resort exceeded our expectations for our 5 night stay in Port Vila. The grounds were lovely, the bungalows very well kept, the views were amazing, and the staff were always very helpful. The dining was very good quality and at a reasonable price. Mangoes is situated far enough away from the loud and busy main town centre to be quiet at night, yet close enough to walk easily to shops and other restaurants. All the bus drivers know the resort and because it's still in the township of Port Vila, the price for taxis and buses are minimal. Very good resort, I would definitely come again to stay here.
Stayed 5 nights in Oct 2023

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night.
Stayed 1 night in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay.
Stayed 3 nights in Aug 2023

6/10 Okay

Kym

Liked: Cleanliness
Stayed here due to a Virgin Airlines delay. The website looks much better than in person. Rooms good but very basic. It is in a shifty area so they recommend you lock your valuables in the wardrobe with a key. The food was pretty good (Dinner & Breakfast), but we had a lot of dramas trying to get a ride to the airport because there was a cruise ship in town. Overall, maybe just touching on 3 stars.
Stayed 1 night in Aug 2023

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mangoes is a great place to stay, and great wining & dining, but the villas are quite close together and you need to be lucky with your neighbours for the complete relaxing stay. Our toilet's cistern also screamed like a banshee every time it was flushed, which was a bit jarring.
Stayed 2 nights in Jul 2023

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were large. Resort is pretty, quiet, pool was warm, staff were friendly and helpful. Downside was the large bed I had was made by joining two single beds, so the cease between the two beds wasn’t comfortable. The beds overall were comfortable. They don’t refill toilettries. Every night I was bitten by mosquitoes. The problem was the cleaners would leave the room door open when they were cleaning, so mosquitoes were able to fly in and attack every night. No mosquitoes net in room. Location is an ok distance to town, maybe 10 minutes, you climb a steep hill. Local buses don’t go by often, it’s expensive to get the bus back to the resort. They’re located in a residential area, so nothing around.
Stayed 5 nights in Feb 2023

10/10 Excellent

Dane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Response from Kayla on 17 Jan 2023
Thanks so much for your review Dane, we hope to have you stay with us again :)

8/10 Good

Euan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed if not luxurious resort that is a bit tired round the edges. Very professional if not very engaging staff. No request too much trouble. Short taxi ride to the Port Vila waterfront
Stayed 8 nights in Mar 2020

8/10 Good

Lane, Geelong

Travelled with partner
Liked: Staff & service, amenities
This room had great character and a great views. The pool was a little dirty so just needs a clean. And wasn’t overly private especially when one of the ground staff members ran through to get to the next pool. But otherwise we loved staying here. The staff were so friendly and always helpful. And the restaurants food is SOOOOO TASTY!! We loved Irene who worked there, always smiling and wanting to chat. Overall we were happy and would definitely come back.
Stayed 8 nights in Feb 2020

8/10 Good

Kent, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful, food was nice, the only downside was it looked closer to the water than pictured.
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
There was nothing unique. The ads for this resort are very emphasized and over rated. The pools had alga and I got very sick Its too far from anything and the restaurant is very basic with basic menu. Staff are oblivious. Would not recommend nor go back.
Stayed 4 nights in Feb 2020

8/10 Good

Maco222

Liked: Staff & service, amenities, property conditions & facilities
Amazing employees and amazing food at the restaurant. Cleanliness of the rooms wasn't that good. Location of the resort is spot on.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mangoes Resort and Retaurant is set out very nicely and each bunglow has it's privacy and very roomy with everything you need. Close to town to walk, tour desk available in-house, available taxi's and buses. Staff were very attentive. The massage is so relaxing (at a cost). Bar and restaurant has plenty of options. Mangoes does an amazing job helping you celebrate a special event. The afternoon tea (24 hour notice is required) is absolutely amazing. The girls create a table out of the simplest things. Highly recommend this resort for anyone that would like either just a relaxing holiday or a romantic getaway.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the friendly staff and the fact we could have meals in our bungalow with no extra charge for room service. Loved the plunge pool. Amenities were adequate, but it’s looking in need of refurbishment in some areas. Taxi ride into Port Vila from Mangoes costs around 500VT. The gym was out of action, being given an overhaul, which was not mentioned on Mangoes’ website at the time of our booking.
Stayed 7 nights in Oct 2019

10/10 Excellent

Mexicoco, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming bungalows, excellent onsite restaurant with lots of choices, helpful and friendly staff, 15-minute walk into town.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Vila. Not really in the central area but a short bus ride away. Was a bit surprised wifi wasn’t included in the room rate even though it said wifi was provided.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We arrived late after reception was closed and left very early the next morning, everything was arranged nicely including our transfer. Room was clean, tv was Not much use due to the bad reception. For some reason when we turned the jug on it tripped the power off. Other than that all good.
Stayed 1 night in Aug 2019

8/10 Good

Steve, New Zealand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality property, well situated within walking distance of Port Vila town centre. Everything was generally clean and tidy and well maintained. Spacious room with everything we needed for a 4 day stay. Restaurant is quite expensive for our budget, so we ate out each evening.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The little houses are very spacious, the staff is very friendly and the food is good!.
Stayed 4 nights in Jul 2019

4/10 Poor

CuracaoRose, Auckland

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in was not very friendly. We had no help with our luggage and explanation for the property and room facilities was very rushed. The room was tired looking, floor dirty and bathroom tiles and vanity were in need of a good scrub.
Stayed 2 nights in Jun 2019

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
A great choice
Great location for those working with WHO/MOH/Hospital - town is also in walking distance. The resort itself is lovely and has a peaceful setting with lovely grounds and a few different pools to swim in. The room I was in was right by the main entrance, so did feel a bit exposed, but that would be my only downside to the stay. The massage service was great, food at the restaurant is also lovely
Stayed 6 nights in Jun 2019

8/10 Good

Phil, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok nothing to get to excited about. 1 of the ceiling fans was too noisy to leave on when sleeping. The shower was pretty useless only lukewarm water. All staff were friendly & helpful
Stayed 6 nights in May 2019

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful staff, also quiet enough to be able to get work done.
Stayed 5 nights in Apr 2019

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and very friendly.
Had a few days to rest up in Port Vila, after being on a remote island in very basic accomodation, so I wanted a some extra comfort for a few days, before returning home to Australia.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it,thanks jane and all the team. Very friendly and great place to stay .
Stayed 7 nights in Mar 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall very friendly and helpful.., especially as I arrived without my luggage, which had been lost in transit from Brisbane.
Stayed 4 nights in Mar 2019

6/10 Okay

Bo Ra, Busan

Liked: Staff & service
Disliked: Room comfort
There was no air conditioning in the room, which was my fault for not checking when booking. However, there was a large cockroach flying around in the room which took me an hour to catch, and the toilet ran out of water on the first night. The front desk is only open until 7 PM so if you have any issues, you should try and contact the front desk before they close. The room was clean enough, but the lack of air conditioning and some bugs made it less comfortable.
Stayed 3 nights in Feb 2019

10/10 Excellent

K, Tauranga, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peaceful resort. Very helpful staff especially when I wanted to book activities. When the ceiling fan was found to not be working they immediately moved me to another room, which was actually an upgrade done at no charge.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Mangoes is a lovely resort - individual rooms and all set out with reasonable lagoon views from the balcony of our hut (which we did pay extra for) - they probably could do with some gardening on the trees in the neighbouring properties. But there wasn't air conditioning in the rooms (perhaps I overlooked this when booking) - we were just lucky that it was not all that hot. The staff were very friendly but the costs in the resort were a little outlandish and slow. We had a meal for VT7550 and to state that it wasn't worth the AUD100 that we effectively spent (but that's Vanuatu - don't go expecting a cheap holiday), and no free wifi in your room wasn't good either. We got better value at other resorts for their buffet style meals. Finally, we did like the pools but they really could have done with a good clean, but still more than refreshing but there wasn't a pool bar. But we did enjoy the extra movies they had on the TV's - we did relax and watch quite a lot of these.
Stayed 7 nights in Dec 2018

10/10 Excellent

Kirsty

Our stay at Mangoes was fabulous. Such a quiet resort for some quiet time without our kids. Nice and close to town but still quiet and peaceful. The room was perfect and spacious. Having our private pool was great. Beautiful view of the lagoon too. Cannot wait to go back. Amazing food, yummy cocktails and really helpful staff.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Daniel, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were great, and value for money also awesome. Jakd was particularly helpful, keeping our room while we had issues with our flights and also keeping our valuables and baggage during our visit to Ambrym.
Stayed 3 nights in Oct 2018

10/10 Excellent

Mel, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 Star
Check in was smooth and easy including a welcome drink, I loved the room itself - very well kept and spacious for 2 people however an air conditioner would have been nice but since the weather wasn't overly hot we survived, the bed was one of the most comfortable beds I have slept in, the private pool was amazing to have right outside our bedroom, it was great to have a restaurant and bar on the property and room service is available, location is quite close to the main town
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

chris, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and quiet
Very good location away from the milling crowds. Only problem: its proximity to the Holiday Inn down by the beach which is wont to make a great deal of noise some days showing a callous diregard for neighbouring residents and tourists. Otherwise, very recommendable. Pleasant staff and a good restaurant.
Stayed 11 nights in Sep 2018

10/10 Excellent

Natalie, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small and quiet hotel perfect for a romantic relaxing holiday. Beautiful view of Erakor Lagoon and private deck with plunge pool at our room. Highly recommend the Santo beef fillet for dinner. Staff are happy to book tours etc on behalf of guests - this makes payment easier too. The Lelepa Island day tour is well worth doing - amazing snorkelling over colourful coral reefs and an insight into past and present island culture.
Stayed 7 nights in Aug 2018

10/10 Excellent

Sharyn

Always happy at mangoes
Mangoes is an excellent place to stay in port vila. Out of the bussle of the downtown area with its many minibuses. the coffee, food and wine is excellent, the rooms are spacious and service is always with a smile. I always try to stay in Mangoes when in PV. Even though it is a business trip - Mangoes is relaxed enough to not feel like a business hotel.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique style hotel. Perfect for short or longer stays
Stayed 2 nights in Aug 2018

8/10 Good

Jason&Bonnie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Excellent place to stay when in Port Villa, will be back again. Thanks to all.
Stayed 10 nights in Jul 2018

8/10 Good

ChesterLocksley, Locksley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovel resort but BEWARE the Holiday Inn next door
Mangoes Resort is a beautiful elevated spot overlooking the Erakor Lagoon just out of town in Port Vila. Adults only with private and comfortable bungalows arranged on the cliff top amongst the trees and gardens. Three sets of secluded swimming/plunge pools and a small but very nice restaurant complete the facilities. I was more than impressed when I arrived late in the afternoon and familiarised myself with the place. I was VERY UNIMPRESSED however when the incredible noise from the Holiday Inn's entertainment down below started up at about 6pm. Over-Amplified music etc. reverberating up towards my bungalow. EVERY NIGHT. Fire Night, Movies under the stars night, general lets have a party nights. Sadly, it seems the speakers face the cliff and the lovely Mangoes Resort above. The Holiday Inn does start to wind the noise down by about 9.30pm which is reasonable but the fact all the noise making machinery faces Mangoes to the degree it does is a terrible shame. The deep base sounds of dancing music, even though quietened can go on disturbing until midnight some nights. I was lucky to have aeroplane ear plugs with me. So, not Mangoes Resorts fault and I will stay at Mangoes again but not in one of the Lagoon View Bungalows. The Lagoon views aren't all that much cop really. I was in Bungalow #10. DON'T The second and third tiers of Mangoes bungalows, back from the cliff top seemed to be much less affected and will book one of those for my next visit.
Stayed 7 nights in Jul 2018

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Lovely cabins a 10 minute walk from town.
Stayed 2 nights in Jul 2018

10/10 Excellent

Leah, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet with great views
We stayed in a lagoon view bungalow with a private pool. The views were amazing, some decor was a little tired (eg. The covers on the poolside lounges were torn). The staff were fabulous, and the restaurant great. The grounds were well kept and lush. It’s about a 10 minute walk into Port Vila or a cheap bus ride in (150-200vt). The absence of children was marvellous. Our beds were comfortable and fly wire on the louvred windows made sleeping comfortable. A light in the wardrobe would have been appreciated as would a luggage rack but overall, our stay was great.
Stayed 6 nights in Jul 2018

10/10 Excellent

Ali, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Beautiful tranquil space, close to town, wonderful staff, wonderful food, great massage (the best!) and support to access tours.
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in lagoon view Vila with our own plunge pool. Easy walk to town, nice place to stay and base yourself in Port Vila. I would stay there again
Stayed 7 nights in Jun 2018

10/10 Excellent

Sarah and Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Mangoes for 4 nights, the staff were very helpful and friendly and recommended a great tour around the island with Ni-Vans Tom and Noah. The breakfast coffee was the best we had in Port Vila. Dinner was fantastic. We did have a few issues with mosquitos in the room so it would be good to include some spray or coils in the room. Overall, easy access into town, excellent staff, beautiful gardens and a comfortable bed made for a relaxing stay. Thank you Mangoes!
Stayed 4 nights in May 2018

8/10 Good

Donald Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great adult hideaway
Mangoes is great for a quiet adult getaway. Magnificent views from the villas over the lagoon but a good approx 1 km interesting jungle walk down to the lagoon. Two nice pools, nice restaurant and bar open all day. Excellent service and ok access to town via bus or taxi. No a/c but humid climate makes fans fine to stay comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel a short walk to town
We stayed in a lagoon view plunge pool room. A very quiet resort with an excellent restaurant.
Stayed 7 nights in Apr 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort was just perfect
Came here for our wedding anniversary and did not regret the choice. Easy check in and a fantastic apartment with its own private plunge pool. The room is huge with its own kitchenette, a large bathroom and a king size bed. The grounds of the resort are fantastic with a number of pools and great views over the harbour. This is a lovely place to relax and the service is typically Melanesian, warm and friendly.