I’ve stayed here many times, all have been good. This time not so good, mould in the bathroom, no hot water, extremely noisey ground floor with internal hotel car park traffic, no chain lock for the door, I felt unsafe and did not sleep well, I did not receive requested wake up call. When I mentioned on checkout, I was told that most people don’t like the ground floor on that wing. I travel for work as do my staff, I will be reconsidering Airways for my future stays.