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Reviews of Macquarie Waters Boutique Apartment Hotel

4.5 out of 5
Macquarie Waters Boutique Apartment Hotel
11 Clarence Street, Port Macquarie, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 43 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 3 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with family in a 3 bed apartment that exceeded all expectations. So clean and spacious with very comfortable beds. Great location with a restaurant next door which served nice breakfast and coffee.
Stayed 2 nights in Mar 2024
Response from Donna on 10 Apr 2024
Hi Richard, Thankyou for your valuable feedback on your stay at Macquarie Waters Hotel we are delighted to hear you stay had exceeded your expectations, we appreciate you taking the time to share such a positive review on our property and the great little cafe we have next door.We will look forward to welcoming you back for another super!! stay.Kind Regards

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and nice room.
Stayed 2 nights in Apr 2024
Response from Donna on 10 Apr 2024
Thank you for your wonderful review of Macquarie Waters, we are delighted you had an enjoyable stay, and we appreciate you taking the time to share such wonderful feedback, and the team look forward to welcoming you back for another stay in the near future.Kind Regards

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the rooftop spa with water views, very relaxing. The bed and pillows were comfortable, i hd a good nights rest. The building is very central to everything you need in town, is within walking distance. The cafe downstairs was excellent, breakfast was delicious and the staff of the hotel were warm, welcoming and helpful.
Stayed 2 nights in Apr 2024
Response from Donna on 10 Apr 2024
Hi Megan, we are delighted to hear you enjoyed your stay at Macquarie Waters and our welcoming staff contributed to your great stay,we appreciate you taking the time to share your positive feedback and look forward to welcoming you back.Regards

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great apartment close to the walking paths along the breakwater. Parking is free but limited in the basement carpark. Good size kitchen/dining/lounge and bedroom. Nice cafe downstairs but has limited open hours.
Stayed 3 nights in Mar 2024
Response from Donna on 15 Mar 2024
Thank you for your wonderful review on your stay at Macquarie waters, We appreciate you taking the time to share your experience, and we look forward to welcoming you back in the future.

10/10 Excellent

Tod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, convenient elevator access direct from underground parking garage to rooms, roof deck with a nice hot tub and a great view of beach and the evening fruit bat migration!
Stayed 1 night in Mar 2024
Response from Donna on 15 Mar 2024
Thank you for wonderful review, we are delighted you had such a great stay, we appreciate you taking the time to share your positive feedback, and we would love to welcome you back for another enjoyable stay.

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, a little dated but still fine. On Clarence St which is where the main thoroughfare is. Perfect location to walk to the shops and restaurants, and then to the beach the other direction. Very happy with our stay.
Stayed 3 nights in Mar 2024
Response from Donna on 15 Mar 2024
Thank you for your wonderful review on your recent stay at Macquarie Waters Hotel, we are delighted you had such a lovely stay, and enjoyed the location and facilities.We also appreciate your feedback as this allows us to continually improve our facilities..We look forward to welcoming you back.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, excellent location, excellent staff
Stayed 1 night in Mar 2024
Response from Donna on 10 Mar 2024
Thank you Steve, for you fantastic comments on your recent stay.We are pleased your enjoyed the facilities and location, And we are proud to say our staff a great team, we look forward to welcoming you back in the near future.Regards

8/10 Good

Sandra, Bolton Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Donna on 29 Feb 2024
Thank you for your review.

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern clean rooms
Stayed 5 nights in Feb 2024
Response from Donna on 23 Feb 2024
Hi Matt, Thank you for your lovely compliments on your 1 night stay, we are pleased you enjoyed your stay and we look forward to welcoming you back for another getaway.

8/10 Good

jurgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location and was nice and quiet ,staff were friendly and helpful .could do with couple chairs in room for watching tv
Stayed 2 nights in Feb 2024
Response from Donna on 14 Feb 2024
Thank you for your compliments on your recent stay, we are pleased you enjoyed the location and our hotel facilities.We look forward to welcoming you back in the future.

10/10 Excellent

Melanie

Stayed 2 nights in Jan 2024
Response from Donna on 7 Feb 2024
Thank you Melanie for your 5 out of 5 review.The team look forward to welcoming you back for another enjoyable stay in the near future

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great location.
Stayed 5 nights in Jan 2024
Response from Donna on 12 Jan 2024
Hi KatarinaThank you for your review, we are pleased you had a lovely stay.We look forward to welcoming you back.

10/10 Excellent

justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Donna on 12 Jan 2024
Thank you Justin for your 5 out of 5 review, we would love to welcome back for another enjoyable stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Donna on 12 Jan 2024
Hi Catherine,\Thank you for your 5 out of 5 review, we appreciate you feedback and would like to welcome you back for another stay in the future.

10/10 Excellent

Sue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good position and all in walking distance staff were very helpful and it was a great holiday
Stayed 4 nights in Jan 2024
Response from Donna on 12 Jan 2024
Hi Sue, We are pleased you had such a great stay, enjoyed the location, and facilities of the hotel as well, our staff are passionate about creating a truly great stay for all our guests.We hope to welcome you back in the future to enjoy another great stay.

6/10 Okay

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Donna on 31 Dec 2023
Thank you for your review, we look forward to welcoming you back in the future.

8/10 Good

Katrina

Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Donna on 27 Dec 2023
Thankyou for taking the time to share your positive feedback on your recent stay, we would love to welcome you back in the near future.Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Donna on 26 Dec 2023
Thank you for your great feedback on your recent stay, we appreciate your exceptional 10 out of 10 score, we are pleased you had an enjoyable stay and we look forward to welcoming you back in the near future.

10/10 Excellent

Renelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, walking distance to the shops, port and beaches. Place is also clean and quiet.
Stayed 2 nights in Dec 2023
Response from Donna on 26 Dec 2023
Thank you for your wonderful compliments on your recent stay at Macquarie waters, we are pleased you had an enjoyable stay, and we look forward to welcoming you back in the near future.

6/10 Okay

Michelle

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Donna on 24 Dec 2023
Thank you for your feedback

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot right in town Easy to get around on foot
Stayed 1 night in Dec 2023
Response from Donna on 21 Dec 2023
Thank you for your review on your recent stay.We look forward to welcoming you back in the near future

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walk to shops and cafes Very roomy, self contained apartment with balcony and great views. Staff were very friendly and helpful. Would definitely stay again
Stayed 1 night in Dec 2023
Response from Donna on 21 Dec 2023
Thank you for your wonderful feedback on your recent stay.

10/10 Excellent

Greg

Stayed 2 nights in Dec 2023
Response from Donna on 21 Dec 2023
Thank you for your 5 out of 5 review, we are pleased you had a lovely stay.We look forward to welcoming you back in the near future.

8/10 Good

JENNIFFER

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had difficulty finding at first even with GPS. Wasn't well lit up for late night comers. Locals helped us out. Other than that all was good. Thanks.
Stayed 1 night in Nov 2023
Response from Donna on 12 Dec 2023
Thank you for your feedback, we are pleased you had a great stay.We look forward to welcoming you back.Regards

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Donna on 4 Dec 2023
Thank you for your review

10/10 Excellent

Ellen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and clean amenities. Excellent and never disappoints when I stay there
Stayed 3 nights in Nov 2023
Response from Donna on 30 Nov 2023
Thank you for your outstanding compliments, we appreciate you taking the time to write them, we also happy you decide to stay with us over and over again.We look forward to welcoming you back for another great stay.Regards

8/10 Good

Cheyaanthan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Donna on 30 Nov 2023
Thank you for your review, we are pleased you had a lovely stay.We look forward to welcoming you back.Regards

10/10 Excellent

Damien

Stayed 1 night in Nov 2023
Response from Donna on 21 Dec 2023
Thank you Damien for your positive feedback, we are you enjoyed your stay.We look forward to welcoming you back.

8/10 Good

victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable functional facility. A softer pillow option would've been nice.
Stayed 1 night in Nov 2023
Response from Donna on 30 Nov 2023
Thank you Victor, for your compliments on your recent stay, we are pleased you had a very comfortable stay, and we look for to welcoming you back in the near future.Regards

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Great location with lots of restaurants close by
Stayed 1 night in Nov 2023
Response from Donna on 25 Nov 2023
Thank-you for your review on your recent stay at Macquarie waters, we are pleased you enjoyed the central location and explored the choice of great eateries, we look forward to welcoming you back in the future.Regards

6/10 Okay

Daniel

Unfortunately i chose this property based on the pictures but it turned out to be OK at best. Rooms are small with the front door nearly hitting the bed upon opening. Walk in robe was spacious for no particular reason and no where to make coffee or tea and tiny fridge. If you are taking enough clothes to fill this walk in i would go for a bigger room or use it as a second bedroom. Rooftop looked nice and pool are but view of the vacant block next door is a little rough. There are better places to stay and dont be fooled like i was...enjoy Port Macquairie though its a great spot.
Stayed 1 night in Nov 2023
Response from Donna on 25 Nov 2023
Hi Daniel, Thank you for taking the time to share your feedback, our pictures are true to form,, as you booked a basic hotel room, they are great for a overnight stay, may I suggest next time you choose one of our spacious apartments, They will not disappoint you.Regards

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marquarie Waters Boutique Apartment Hotel
What a lovely apartment, such a shame we were only there one night, we wish we had been able to stay longer. The lady at reception was really helpful and there was ever needed in the apartment plus parking was great
Stayed 1 night in Nov 2023
Response from Donna on 20 Nov 2023
Hi LyndaThank-you for your wonderful review on you recent stay, we are extremely grateful for you lovely compliments. and we are pleased you enjoyed the location and the apartment, we would love to welcoming you back for a longer stay next time you are in Port Macquarie.Regards

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed
Stayed 2 nights in Nov 2023
Response from Reception on 14 Nov 2023
Thank you for your review.

10/10 Excellent

Elizabeta

Stayed 1 night in Nov 2023
Response from Reception on 14 Nov 2023
Thank you for your review.

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Donna on 3 Nov 2023
Thank you for your review on your recent stay, we are pleased you had a lovely stay and we look forward to welcoming you back in the future.

10/10 Excellent

Laura

Stayed 2 nights in Oct 2023
Response from Donna on 3 Nov 2023
Hi Laura, thank you for your 10 out of 10 review!!, we are pleased you had a lovely stay.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful well kept property with a short walk to everything. Thoroughly enjoyed our stay.
Stayed 1 night in Oct 2023
Response from Donna on 2 Nov 2023
Hi Robert, thank-you for lovely compliments on your recent stay, we are pleased you had an enjoyable time and we look forward to welcoming you back in the near future.

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment was spacious modern and spotlessly clean. Loved the spa pool too
Stayed 2 nights in Oct 2023
Response from Donna on 2 Nov 2023
Thankyou Martin for your review on your recent stay at Macquarie waters, we are pleased to hear you had a lovely stay, and enjoyed the facilities. We look forward to welcoming you back in the future.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here on our way through to QLD. It's clean, has everything we need for a quick stopover and a convenient location to shops and food.
Stayed 1 night in Oct 2023
Response from Donna on 28 Oct 2023
Hi Jamie, Thank-you for your lovely compliments on your overnight stay, we are pleased you chose to Macquarie waters for another stay, and we look forward to welcoming you back in the near future.

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023
Response from Donna on 18 Nov 2023
Thank you for your 5 out of 5 review, we are extremely pleased your stay was wonderful, and would love to welcome you back for another stopover in the future.

8/10 Good

Sarjeet

Stayed 1 night in Oct 2023
Response from Reception on 14 Nov 2023
Thank you for your review.

10/10 Excellent

Peter

Stayed 1 night in Oct 2023
Response from Reception on 14 Nov 2023
Thank you for your review.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight at this property and it was a gem. Lovely and clean, staff friendly, room large and well appointed. would definitely stay here again.
Stayed 1 night in Sep 2023
Response from Donna on 14 Oct 2023
Thank you Maria for your wonderful review on your recent overnight stay, we truly appreciate your lovely compliments, and we would like to welcome you back for another enjoyabe stay in the near future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff very helpful. Great place to stay.
Stayed 3 nights in Oct 2023
Response from Donna on 12 Oct 2023
Hi David Thank you for taking the time to place your review on your recent stay, we are extremely pleased you had a lovely stay and your compliments are appreciated, we look forward to welcoming you back in the near future.

8/10 Good

alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this hotel, I have always enjoyed my stays..the rooms have been refurbished since my last visit , new decor and furniture, very nice. ..this visit we unfortunately had noisy neighbours in the next room who kept their door open and had their tv on very loud, but over all we enjoyed our stay.
Stayed 2 nights in Sep 2023
Response from Donna on 6 Oct 2023
Hi Alison, Thank you for taking the time to share your wonderful review on your 3rd stay at Macquarie waters.We are pleased you enjoy your stay,please do not hesitate to contact management for any problems.We look forward to welcoming you back.

6/10 Okay

Genea

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Donna on 5 Oct 2023
Thank you for your review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for one night visit. The place is clean and well maintained. The staff is friendly and helpful. Definitely for recommendations
Stayed 1 night in Oct 2023
Response from Donna on 5 Oct 2023
Hi DanielThank you for your lovely compliments on your overnight stay at Macquarie waters, we will look forward to welcoming you back for another stay in the future.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Easy stay
Stayed 1 night in Sep 2023
Response from Donna on 30 Sept 2023
Thank you for your review on your recent stay at Macquarie waters, we look forward to welcoming you back for another stay in the near future.

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Donna on 29 Sept 2023
Thank you for your review on your recent stay, we are pleased to hear to had a wonderful stay, we look forward to welcoming you back in the near future.

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Response from Donna on 12 Oct 2023
Thank you for your review, we look forward to welcoming you back.