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Sheraton Grand Mirage Resort, Port Douglas

Hotel Class
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
426 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Four Mile Beach
    17 min walk
  • Popular Location
    Crystalbrook Superyacht Marina
    3 min drive
  • Popular Location
    Magazine Island
    4 min drive
  • Airport
    Port Douglas, QLD (PTI-Port Douglas Heliport)
    5 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Room, 1 King Bed, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Studio, 1 King Bed, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Double Beds, Pool Access, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Pool Access, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Studio, 1 King Bed, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Studio, 1 King Bed, Pool Access, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Presidential Suite, 1 Bedroom, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details

About this area

Port Douglas

Sheraton Grand Mirage Resort, Port Douglas is located by the ocean and in an area with good shopping. Shoppers can check out Macrossan Street, while everyone can enjoy the natural beauty of Four Mile Beach and Mossman Gorge. Wildlife Habitat and Hartley's Crocodile Adventures are also worth visiting.

What's nearby

  • Popular Location
    Four Mile Beach - 17 min walk
  • Popular Location
    Macrossan Street - 2 min drive
  • Popular Location
    Port Village Shopping Centre - 3 min drive
  • Popular Location
    Crystalbrook Superyacht Marina - 3 min drive
  • Popular Location
    Magazine Island - 4 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 56 min drive

Restaurants

  • Where to eat
  • Feast Restaurant & Bar – Poolside buffet restaurant offering international cuisine. Serves breakfast and dinner daily. Kids' menu available.
  • Lobby Cafe – Café. Serves brunch, lunch and light fare daily.
  • Daintree Bar – Bar. Serves light fare daily.
  • Lagoons Pool Bar – Poolside bar. Serves lunch and light fare daily. Kids' menu available.

About this property

Sheraton Grand Mirage Resort, Port Douglas

Spend the day on Sheraton Grand Mirage Resort, Port Douglas's private white sand beach or relax by one of the resort's 12 outdoor swimming pools. All 295 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available at scheduled times from 5:30 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 69 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pets

  • Pets not allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Airport shuttle fee: AUD 44.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 69 per night
  • Credit card charges are subject to a surcharge of AUD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sheraton Mirage Port Douglas Resort
  • Sheraton Mirage Resort
  • Sheraton Mirage Port Douglas
  • Sheraton Mirage
  • Sheraton Grand Mirage Resort Port Douglas
  • Sheraton Grand Mirage Resort
  • Sheraton Grand Mirage Port Douglas
  • Sheraton Grand Mirage
  • Sheraton Mirage Port Douglas Hotel Port Douglas
  • Sheraton Port Douglas
  • Port Douglas Sheraton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: AUD 20.00 per day
  • Return airport shuttle (surcharge) from 5:30 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AUD 39 for adults and AUD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 12 outdoor pools
  • Fitness centre
  • Golf
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 12 outdoor pools
  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • flat-screen TV
  • pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

  • Bike hire
  • Private beach (direct access)
  • Snorkelling

Where to eat

  • Feast Restaurant & Bar – Poolside buffet restaurant offering international cuisine. Serves breakfast and dinner daily. Kids' menu available.
  • Lobby Cafe – Café. Serves brunch, lunch and light fare daily.
  • Daintree Bar – Bar. Serves light fare daily.
  • Lagoons Pool Bar – Poolside bar. Serves lunch and light fare daily. Kids' menu available.
4.4

Excellent

5 - Excellent
241
4 - Good
127
3 - Okay
44
2 - Mediocre
8
1 - Poor
6
4.5
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.4
Property condition

4/5 Good

Lots of choices of pools. Friendly helpful staff. Excellent service.

Stayed 9 nights in Oct. 2019

5/5 Excellent

Resort is really big and sometimes hard to find the right stairway to your room, room directions were a bit confusing at first too. That being a very small detail. Everything else was amazing!

Stayed 1 night in Oct. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 7 nights in Oct. 2019

2/5

This traveller didn’t leave comments with their review
Stayed 6 nights in Sep. 2019

2/5

This traveller didn’t leave comments with their review
Stayed 9 nights in Sep. 2019

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